Hyatt Zilara Rose Hall - Adults Only - All Inclusive
4.5
Excellent(1,012 Reviews)All inclusive resort in St. James Parish
1 king bed
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this all inclusive resort
Elegant adults-only property on the beach
Catch some rays on Hyatt Zilara Rose Hall - Adults Only - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Housekeeping is available on request.
Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers 234 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels and DVD players. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
A private beach and an outdoor tennis court are featured at the property. 3 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a sauna and a fitness center.
Catch some rays on Hyatt Zilara Rose Hall - Adults Only - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Housekeeping is available on request.
Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers 234 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels and DVD players. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.
A private beach and an outdoor tennis court are featured at the property. 3 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of St. James Parish
Available Rooms
King
1 King • 495 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Double
2 Double • 495 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Ocean View King
1 King • 495 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Ocean View Double
2 Double • 495 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Ocean Front Double
2 Double • 495 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
4.5
Excellent(1,012 Reviews)4.5
The property was beautiful and the staff was so nice! My only complaint was the food. It was not good everywhere you went.
4.5
Our trip was wonderful. The food was excellent. The service was always given with a smile. Very attentive!
4.5
Air condition was not working, food was bad and the staff was not friendly
4.5
Great place to stay
4.5
Resort is advertising adults only resort it is not an adult only resort!
4.5
Staff was friendly
4.5
BEFORE BOOKING CONTACT THE HOTEL TO FIND OUT IF THE AIR CONDITIONING IS WORKING!!!
This was our third time here and we were very disappointed. This was a last min trip booked 4 days ahead of time. We had contacted the hotel to upgrade to a swim up room (this was fantastic, especially since it was connected to the infinity pool). However, the lack of air condition in the room, and throughout the resort ruined our trip. The hotel should have informed us that there was no AC. Once we were there we were stuck and the only thing they could do for us is provide us with another fan for the room. There were many bugs in the room and throughout the resort. Our room had two-bathroom sinks, both water just trickled from the faucets. We did report this, but nothing was done. One last complaint, the music from the pool was not stop loud and not to my taste, boom, boom, boom, all day long.
On the positive side the staff was very friendly , the food was wonderful and again we loved the swim up room. However, the lack of AC ruined the trip, I don’t think we will be returning .
4.5
Very good
4.5
Frontdesk staff was great, restaurant staff were not as. Overall enjoyed our stay.
Thanks.
4.5
Some common areas didn’t have air conditioning..
I don’t know if weather or pandemic has to do the with the lack of upkeep of the property ..as far as poor conditioned aesthetics, this is something they can spend more time fixing. I was hoping this will be my new vacation spot but it was just mid.
Food was EXCELLENT though 🙂 and services were good. I loved Kimberly, such a warm lady, she manages some of the property restaurants and does a great job.
4.5
Loved the view from my balcony and glad that i got that room instead of the swim up room the first floor kinda has a mildew smell to it dont know if it smells like that in the rooms down there but definitely by the elevator to go upstairs it smells. Loved the swim up bar overall the hotel was amazing and service was great.
4.5
Cosy friendly atmosphere
4.5
Property was beautiful with many amenities.
4.5
The staff is absolutely amazing. From arrival to departure, the customer service is amazing. The issue with me was constantly having to kill roaches in my suite. This was my second time at the property which is absolutely beautiful, but it's hard to rest knowing that when you turn the lights on roaches start scrambling. The room also had a strong mold odor. No visable mold, but very strong odor. Overall the staff makes up for some of the flaws, but the living quarters definitely need some attention.
4.5
Property was nice. The service was not impressive. Dining and food were average at best.
4.5
This place was amazing! The food blew me away, so many different restaurants to try and the options are fantastic! The room was very clean with a great view, I miss this place already!
4.5
When we booked it said adult only but we had to eat dinners with children
4.5
The property was amazing. The only issue we had was the air conditioning in the room. Other than that, it was perfect!
4.5
The property was great, they just have to update the rooms.
4.5
Excellent resort with great food and entertainment
4.5
We loved almost everything about Zilara especially the staff's friendlyness.(EXCEPT THE BEACH BOYS IN CHARGE OF THE HOBIE CATS. THEY WERE UNFRIENDLY AND WITH A BAD ATTITUDE!)
4.5
Property was very dirty, the rooms smelled , i found a live roach in my bathroom. I didnt have a safe in my room to store my belongings. I told them at the front and they never came to bring a safe.
4.5
Very nice
4.5
Recent July 4th stay for 5 days. The property is beautiful but needs updating and obvious neglected maintenance. Staff is pleasant but not overly friendly. The vacationers have become more spring break type with loud and partying continuing late into the night.
We will not be returning.
4.5
Great!
4.5
Great customer service, excellent housekeeping, delicious dining, and all around paradise experience
4.5
The did not have a safe in the room, ask front desk staff three times still no safe.
The carpet in the hall way and the sheets smelled like mildew in the rooms.
The refrigerator did not work.
The outside of the building looked old and had mildew.
Flies were in lobby and by the out door food station
The gym equipment is old N out dated.
4.5
The rooms were really warm. I had to request a fan just to make it tolerable. Most all inclusive resorts have alcohol in the rooms but these did not nor could we order through room service. I ordered the 24 hr room service at 11pm and was told it would be 1.5 hours got 2 from cheese sandwiches and fries. I agreed to it. After 1.5 hours I called again to follow up on the order only to be told it would be another 2 hours. I cancelled the order. Why have 24 hr room service if you can't fulfill the orders. All the restaurants were extremely hot as well to the point I had to keep excusing myself to dry off the sweat from my head. This was a common complaint amongst most people we talked to. It was apparent that these conditions affected the employees and very few seemed to be in a good mood. I don't blame them. The check-in process was good and seamless. The ice machines did not work. I saw roaches in some areas of the resort. All in all, this resort left a lot to be desired.
4.5
I liked the food and i disliked the dated exterior
4.5
Horrible service. For the price you pay you shouldn’t experience this kind of service. The rooms were entirely too expensive and the air didn’t work, room service didn’t clean as they should’ve. Management didn’t really care and I was not accommodated for this.
4.5
There was plenty of food choices, and staff was friendly
4.5
AC was bad and adult side didn’t have much entertainment, pool area Close early .
4.5
Great resort. I’d highly recommend.
4.5
Had an amazing time I would definitely go back again ! Beautiful resort
4.5
We really really enjoyed our stay here at the Hyatt Zilara Rose Hall. The food was awesome and they had a lot of entertainment. The staff are so friendly and welcoming! They check on us all the time. A big shout out to Leonardo from front desk who made me and my husband’s trip memorable with his excellence service. He quickly responded to any complaints we had and also followed up. He truly made our first trip to Jamaica special. Also to Ryan our bellman. Great service! Anton and Teena ! You all are awesome are true ambassadors to luxury service and hospitality.
4.5
This family trip was Awesome. We booked at Hyatt Zilara(adult side). We checked in on Ziva side due to some minor road construction on Zilara side. The check-in “warning is extremely HOT in the lobby area.. no AC it was truly unbearable. Once we were greeted We had the best service from Teena. My junior suite was beautiful, clean and comfortable. We had a minor hiccup with another family member room but “Gabby at Concierge quickly resolved the issue and we were on to our happy vacation. The resort is nice needs some updating especially the hall carpet. Carpet throughout the entire resort needs replacing ASAP.
However, the food, the entertainment is all good. The staff are all so friendly and welcoming. Did I mention the food the food was AMAZING.. you do need reservations for some of the restaurants. I suggest once you get situated in your room.. go back to Concierge and make your restaurant reservations for your family/guest. Overall, we had an Awesome experience. I would definitely recommend Hyatt Zilara!
4.5
Great staff!!!
4.5
Overall experience was fair. Our dining experience was poor as both the Asian restaurant on site and French on site was dismal. Breakfast was on point. In addition on our second night the AC broke down and quickly recovered the next day…
Shuttles should be included as part of the stay however expect to pay another $80. The biggest issue I had is the sales push to corner you to commit to a few hours to listen on a “timeshare” like pitch. Definitely not for us and not worth missing out on your time..
4.5
Great Experience
4.5
The staff was very nice and humble...The food was excellent
FAQs
How much does this all inclusive resort cost compared to others in St. James Parish?
The average price for a rental in St. James Parish is £110 per night. This rental is £187 above the average.
Is parking included with this all inclusive resort?
Yes, parking is listed as an amenity at Hyatt Zilara Rose Hall - Adults Only - All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this all inclusive resort?
Yes, a swimming pool is available for use at Hyatt Zilara Rose Hall - Adults Only - All Inclusive. Enjoy the water!
Is Hyatt Zilara Rose Hall - Adults Only - All Inclusive pet friendly?
Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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