Jasmine Palace Resort & Spa
3.6
Good(60 Reviews)Hotel in Hurghada
4-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Luxury hotel on the beach, with 8 outdoor swimming pools
Catch some rays on Jasmine Palace Resort & Spa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.
Jasmine Palace Resort & Spa offers 547 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to balconies. Accommodations are furnished with single sofa beds. Business-friendly amenities include laptop-compatible safes, safes, and phones. Bathrooms include bathtubs or showers and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
A private beach and a complimentary water park with waterslides are featured at the hotel. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.
Catch some rays on Jasmine Palace Resort & Spa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.
Jasmine Palace Resort & Spa offers 547 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to balconies. Accommodations are furnished with single sofa beds. Business-friendly amenities include laptop-compatible safes, safes, and phones. Bathrooms include bathtubs or showers and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
A private beach and a complimentary water park with waterslides are featured at the hotel. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
Garden
Map of Hurghada
Available Rooms
Superior Room, Sea View
1 King • 1 Single • 355 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, Sea View
1 King • 1 Sofa • 355 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, Pool View
1 King • 1 Sofa • 355 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Family Room Garden View
1 King • 2 Single • 700 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Superior Room, Garden View
1 King • 1 Sofa • 355 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
3.6
Good(60 Reviews)3.6
Lovely friendly staff around the resort. Ample sized room. Perfectly maintained grounds. Very nice family holiday.
3.6
When we arrived it was 3am and the hotel lobby was extremely hot, no AC!
Even though I informed the hotel about our late check in it took them around 30 mins to check our room before taking us there. The lobby had mosquitos and our children were bitten several times. My first impressions of the hotel were very poor, we were very disappointed and hoping that we didn’t make a mistake booking this hotel.
When we were finally taken to our room it was very hot, I was disappointed that after checking our room before allowing us in they didn’t turn on the AC so the room would be cool for us.
Despite the poor reception our stay was very nice, the family room was very spacious (a bit run down, could do with the shower room and furniture being upgraded) but the service from the staff was amazing, food was always fresh and tasty, pool area clean and staff very friendly!
3.6
All was good.
Only the entertainment program could have been more active and the Theater is rel. poor designed
3.6
Lots of mixed feelings about our stay. Starting with the pros, the food was great with lots of varieties, nice pools, very nice and active animation team, and beach is good. On the other hand, the room was in a terrible condition with water ingress in some walls. Also, we had to ask for the plumber twice to fix problems in the bathroom. We asked for a change of one mattress as it was so bent. The cleanliness of the room is below average. Almost all staff personel we dealt with seemed unhappy I don't know why. Like they hate the place or something. Another weird thing was asking us when checking out to wait for 10 minutes until the housekeeping checks if the room is OK!! I have never been asked at any hotel to wait on checking out to check the room. Was very rude actually. What kind of memory are they trying to leave their guests with? Besides the room is already messed up, so there is nothing left for the guests to ruin.
3.6
Visited Jasmine palace mid Nov for a 4night stay, we had high expectations Visit with this being a 5* hotel and after reading some of the amazing reviews. This was our first holiday in over 2 years so was looking for a relaxing break with warm weather
The pools and gardens are lovely, clean and well maintained and the garden staff do a brilliant job throughout the hotel
Our room location was perfect for us, we had sea view and right on the beach, the room itself was clean and spacious but could have done with a bit of renovation. When we arrived our room was set up with 2 beds but we pushed them together as we had arrived late In the evening and we was too tired to ask reception to move us to a double room at that time.
The food was always fresh and hot with variety of different selections chicken meats fish pasta salads. Plenty of desserts, mainly cakes which were nice. Breakfast has a large selection of pastries, breads fruit or cooked omelette.
The Teas /coffees are in small paper cups.
The staff are very friendly and helpful.
My only disappointment was that as a 5star hotel it has no WiFi however you can buy this at reception for a limited amount of WiFi and can be used by the reception area only . The shop within the hotel sells data sim which you can purchase.
On the beach you will get hounded by several tour agents trying to sell you their trips or take up massage or manicure pedicures for the spa. This is quite annoying. Overall we had a great time.
3.6
Visited Jasmine palace mid Nov for a 4night stay, we had high expectations Visit with this being a 5* hotel and after reading some of the amazing reviews. This was our first holiday in over 2 years so was looking for a relaxing break with warm weatherThe pools and gardens are lovely, clean and well maintained and the garden staff do a brilliant job throughout the hotelOur room location was perfect for us, we had sea view and right on the beach, the room itself was clean and spacious but could have done with a bit of renovation. When we arrived our room was set up with 2 beds but we pushed them together as we had arrived late In the evening and we was too tired to ask reception to move us to a double room at that time.The food was always fresh and hot with variety of different selections chicken meats fish pasta salads. Plenty of desserts, mainly cakes which were nice. Breakfast has a large selection of pastries, breads fruit or cooked omelette.The Teas /coffees are in small paper cups.The staff are very friendly and helpful.My only disappointment was that as a 5star hotel it has no WiFi however you can buy this at reception for a limited amount of WiFi and can be used by the reception area only . The shop within the hotel sells data sim which you can purchase.On the beach you will get hounded by several tour agents trying to sell you their trips or take up massage or manicure pedicures for the spa. This is quite annoying. Overall we had a great time.
3.6
The place is nice. A nice space with comfy and well designed rooms, with good cleanliness. My problem was with the service, as the TV was not working and asked three time for it to get fixed and nothing happened. Also had to ask for an ashtray in my room to get it. Very slow service.
The beach is nice but the sea either too shallow or too deep to swim comfortably. If you're heading there for swimming, you'd have to use the pools exclusively.
Also, they do not have WiFi acess in the rooms, and it's for extra charge in the lobby. So, it's not recommended for work trips of any kind.
Most of the guests were families, maybe less attractive for friends trips.
3.6
The place is nice. A nice space with comfy and well designed rooms, with good cleanliness. My problem was with the service, as the TV was not working and asked three time for it to get fixed and nothing happened. Also had to ask for an ashtray in my room to get it. Very slow service.The beach is nice but the sea either too shallow or too deep to swim comfortably. If you're heading there for swimming, you'd have to use the pools exclusively.Also, they do not have WiFi acess in the rooms, and it's for extra charge in the lobby. So, it's not recommended for work trips of any kind.Most of the guests were families, maybe less attractive for friends trips.
3.6
Over all it's ok the food was very good and alot of varities with unprofessional reception staff, i had a problem in my room for 2 days & they didn't help me
3.6
Reservation couldn't be found and they weren't very helpful in sorting the situation I had to contact to the uk all while my four month old was restless.
There is no covid restrictions in place in restaurant it's like a cattle market even most of the hand sanitizer was not filled during our stay.
No bins around to place rubbish, no powered milk in the rooms for hot drinks.
Only saving grace to this place was the al a carte restaurants and the extra bottles water we got for our daughter to make her milk.
3.6
Reservation couldn't be found and they weren't very helpful in sorting the situation I had to contact to the uk all while my four month old was restless. There is no covid restrictions in place in restaurant it's like a cattle market even most of the hand sanitizer was not filled during our stay.No bins around to place rubbish, no powered milk in the rooms for hot drinks.Only saving grace to this place was the al a carte restaurants and the extra bottles water we got for our daughter to make her milk.
3.6
I loved how clean and new the rooms were. The food was good too, fresh and they actually serve you real food not leftovers. Overall it was a great stay and I would definitely come back.
3.6
Rooms are not clean at all but the resort is nice
3.6
Not at all what you would expect from a 5 star this is 2 star maximum. Nothing like the photographs. Very unfriendly hotel from start to finish. If you want good service good food drinks served in a glass please book elsewhere.
3.6
There is No water bottels in restrants .. elevators are not available and not werking at all
3.6
Went with my family of 4 for a week vacation. Paid for a family room so everyone would be comfortable. Was given room 2338 which is not a family room went to lobby numerous of times about this. Finally was given room 2378 on last night which didn't matter at this point because we had a 3:55am flight. Contacted Expedia also and was given wait we'll send you an email. I blame first Expedia because they had no problem receiving my credit card info. You live and learn I guess it fits the bill. They also should at least try cleaning the bottles and cups from the beach. Such a beautiful beach to snorkel but being surrounded by plastic bottles and cups while snorkeling what a shame. Don't want to discourage anyone from visiting egypt it's magical just be selective on location.
3.6
Went with my family of 4 for a week vacation. Paid for a family room so everyone would be comfortable. Was given room 2338 which is not a family room went to lobby numerous of times about this. Finally was given room 2378 on last night which didnt matter at this point because we had a 3:55am flight. Contacted Expedia also and was given wait well send you an email. I blame first Expedia because they had no problem receiving my credit card info. You live and learn I guess it fits the bill. They also should at least try cleaning the bottles and cups from the beach. Such a beautiful beach to snorkel but being surrounded by plastic bottles and cups while snorkeling what a shame. Dont want to discourage anyone from visiting egypt its magical just be selective on location.
3.6
Honestly the worst experience ever. I've never seen such poor customer service and don't keep promises.
3.6
Nice hotel, however no WiFi the room, need more staff because service us very slow, hotel need improvement, food are ok.
3.6
thief and want to rib you off every time I asked about something every one have a diffrent price all depend on who you speak to.for example taxi service and net or the treble smile from the garden. The warn out towels and sheet. very bad person in front desk.
3.6
thief and want to rib you off every time I asked about something every one have a diffrent price all depend on who you speak to.for example taxi service and net or the treble smile from the garden. The warn out towels and sheet. very bad person in front desk.
3.6
this is my second review after my stay the hotel is awesome like it the crew is so nice and professional, food is good pool is nice not too deep or shallow, animation team is cool to, the only bad thing about it is the sea is tooo shallow about 4 ft, max and too much rocks
3.6
the staff very helpful and nice specialy mohmoed in the front desk and El grhay both of those guys are great . every thing is great but the beach is full of rocks
3.6
Me and my partner had a lovely time at this hotel. The staff were very polite and attentive and we're always on hand if you needed anything. The hotel itself was beautiful and right on the beach which was perfect. Overall our time here was idyllic and I would definitely recommend to anyone.
3.6
Me and my partner had a lovely time at this hotel. The staff were very polite and attentive and were always on hand if you needed anything. The hotel itself was beautiful and right on the beach which was perfect. Overall our time here was idyllic and I would definitely recommend to anyone.
3.6
It was a great stay good place and we feel totally relaxed we loved this place a lot wish be there next time
3.6
It was a great stay good place and we feel totally relaxed we loved this place a lot wish be there next time
3.6
We've stayed only for three nights and we've expected much more than we found there.
First when we arrived at the hotel we waited for more than 2 hours to get the room, I understand that the check in is at 14 but the reception staff said that they will try to give the room earlier. We stayed for more than 2 hours waiting to get an answer or even a welcome drink after 7 hours driving . It was not friendly at all.
The hotel generally needs a hospitality touch, all the staff need to have a lot of trainings about guest contact and hospitality .
The room was not clean at all, there was hair and dust everywhere , we told the roomboy about it but nothing has changed.
There was a lot of negative things that will take long time to write , Wewere planning to extend the holiday but after we've seen it we were happy to leave.
3.6
Weve stayed only for three nights and weve expected much more than we found there.First when we arrived at the hotel we waited for more than 2 hours to get the room, I understand that the check in is at 14 but the reception staff said that they will try to give the room earlier. We stayed for more than 2 hours waiting to get an answer or even a welcome drink after 7 hours driving . It was not friendly at all.The hotel generally needs a hospitality touch, all the staff need to have a lot of trainings about guest contact and hospitality .The room was not clean at all, there was hair and dust everywhere , we told the roomboy about it but nothing has changed.There was a lot of negative things that will take long time to write , Wewere planning to extend the holiday but after weve seen it we were happy to leave.
3.6
I can summarize our stay in excellent assets with bad management the hotel is very nice in location, view, facilities but the management is very bad with no experience in managing such big operational hotel I faced a lot of strange things as rules from management like paying the full amount at check in, turning off the air-conditions in the reception area almost all the day, bad answers from stuff to show clearly they do not have experience and/or training in hotels business, receiving some groups with very low level and very bad behaviors in the last night for me was choking to believe we are in 5 starts hotel with no action from management and leaving them do whatever they want it was like the hotel is out of control
3.6
The service was bad no cleaning for the rooms the food is not good at all i end up eating pasta
3.6
The service was bad no cleaning for the rooms the food is not good at all i end up eating pasta
3.6
Whilst this hotel is very pleasant, the facilities are as expected, the pools and gardens beautiful, the staff are amongst the rudest I've met in the hospitality industry.
3.6
Whilst this hotel is very pleasant, the facilities are as expected, the pools and gardens beautiful, the staff are amongst the rudest Ive met in the hospitality industry.
FAQs
How much does this hotel cost compared to others in Hurghada?
The average price for a rental in Hurghada is £37 per night. This rental is £39 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Jasmine Palace Resort & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Jasmine Palace Resort & Spa. Enjoy the water!
Is Jasmine Palace Resort & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Jasmine Palace Resort & Spa?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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