Herbert Samuel Jerusalem

Shower, free toiletries, hair dryer, bathrobes

8.8

Outstanding(683 Reviews)

Hotel in Jerusalem

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

Jerusalem hotel in Jerusalem City Centre with a full-service spa and a 24-hour fitness center
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Herbert Samuel Jerusalem offers 137 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or spa tub without adult supervision.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Map of Jerusalem

Nearby attractions

The Israel Museum, Jerusalem

The Tisch Family Zoological Gardens in Jerusalem גן החיות התנכי של ירושלים על שם משפחת טיש

5.6 mi

Available Rooms

££££

Herbert Samuel Jerusalem

££££

8.8

Outstanding(683 Reviews)

Hotel in Jerusalem

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or spa tub without adult supervision.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Map of Jerusalem

Nearby attractions

The Israel Museum, Jerusalem

The Tisch Family Zoological Gardens in Jerusalem גן החיות התנכי של ירושלים על שם משפחת טיש

5.6 mi

Available Rooms

Reviews

8.8

Outstanding(683 Reviews)

5.0

Nov 2024

From the moment I arrived, I felt welcome. Beautiful lobby and great location. Easy walk to many historic locations. Breakfast on the top floor with views of the city. Superb Housekeeping!!

5.0

Nov 2024

Great location!

5.0

Nov 2024

Lovely

5.0

Oct 2024

Really nice hotel. Breakfast amazing. Good service. Was upgraded to a delux room with bit more space. Rare find in jlem with stunning indoor pool. Only gripe is the lack of onsite parking so had to pay externally every time. And the carpark nearby that has an arrangement (20% discount for guests) closes at 11pm so if you miss that deadline you have to go elsewhere without discount.

4.0

Oct 2024

Clean and large rooms, good breakfast. Staff is ready to help with any problem. Excellent location

5.0

Sep 2024

Slept well and was very comfortable. Breakfast was great and location is convenient to everything.

5.0

Aug 2024

Wonderful room in an amazing location. Breakfast was beautiful and more than plentiful

5.0

Aug 2024

Staff was friendly and the room was large. The shower was big enough for four people. A bottle of wine and fruit awaited. Breakfast buffet was huge. Had a relaxing massage at the health spa. Would stay again.

10.0

Jun 2024

Centrally located to attractions. Check in process during Shabbat was a bit more involved.

2.0

Jun 2024

Disappointed

8.0

May 2024

3.0

May 2024

The staff is friendly, the hotel is in decent shape and the location is right at the center of everything which is amazing. However you are not supposed to feel like people in the street are with you in the room when you are on the 8th floor. Any self respecting hotel would have soundproof windows. Service was ok though we asked the safe to be opened and nobody came... Overall a nice hotel and the beds are very comfortable but not recommended if you're a light sleeper because it's very noisy outside until late at night.

4.0

Apr 2024

My third or fourth stay at this hotel and unfortunately it is not keeping the quality it offered in previous stays. Staff is friendly and helpful but the facility maintenance is not keeping up. Noisy aircon, broken sensor in elevator. Water faucet at public toilet wobbly. Yet - the location is great. Plenty of entertainment, attractions and food within walking distance. Beautiful vista from dining room at 11th floor and a great breakfast buffet. Spa and pool at the basement. Spa offers treatments alas a small basement pool isn’t much fun.

5.0

Jan 2024

The location and the service at this hotel is excellent. Parking is available at a lot close to the hotel. The food is excellent.

10.0

Oct 2023

Nice hotel definitely will return!!

5.0

Oct 2023

Amazing

10.0

Oct 2023

Overall great stay we enjoyed the location. It was a lot to do at that location which made it very convenient for us. Did not have to take any type of extra transportation. Also great food areas around. The staff was great. They helped us out on any and everything we asked for. we definitely recommend and we would stay there again.

10.0

Sep 2023

Great location

3.0

Sep 2023

Sterile, sterile, sterile. Facilities are nice, place is clean, bed comfortable. Towels and bath supplies a bit second rate. Unhelpful, unfriendly staff -- lugged my own suitcases whole they just stood there and watched. No one smiled, no one said hello. Nothing special here.

10.0

Sep 2023

Amazing location. Really a classy hotel. An island of calm in a sea of excitement. They even sent us a welcome wine bottle on arrival. Loved it

10.0

Sep 2023

This hotel was in a great location and the staff was very helpful. I’ll book here again.

10.0

Sep 2023

I LOVED this hotel! The room was great - absolutely, totally quiet, clean, very comfortable, with an espresso machine and tea kettle, robe and slippers. The hotel spa and gym are terrific - well-equipped, clean, lovely. The hotel staff were friendly and helpful with everything. The location couldn't be better - lots of cafes, shopping, transportation everywhere. My only small criticism is that the breakfast buffet, while abundant, was not as well-stocked as some other five star hotels - though I only had time for breakfast one day out of my seven at the hotel. It's definitely my new favorite hotel in Jerusalem and I can't wait to return!

4.0

Sep 2023

Best location in the city, close to the old city but also very close to many restaurants and shops. Service is quite curt, but that seems to be normal in Israel. Could use a renovation, rooms and public spaces are looking tired. Gym is small but adequate. More like a 4 star than a 5 star property. Note that the hotel does not have road access - if you have a car, park beforehand at the lot identified on the hotel’s website.

5.0

Aug 2023

The stay it self was great ! we really enjoyed it, the food was also amizaing !

10.0

Jul 2023

This is a great hotel to stay at. I was there an entire week and the room was cleaned every day, the staff were very cordial, and it’s a 5 minute walk to Mamilla Mall. I read some reviews that make me wonder if they actually stayed there. Oh and the breakfast menu was super fresh and beautifully laid out.

10.0

Jul 2023

The location is fantastic and the Herbert Samuel chain are clean, sleek and professional.

8.0

Jul 2023

Did not receive vip access as planned but service was very good

10.0

Jul 2023

Amazing staff. Friendly and helpful. Can't get a better location. Dinning options in the neighborhood were excellent.

4.0

Jul 2023

Very satisfied with value for money. Great location. Very friendly efficient check in. Medium size hotel. Room cleaned on time and sufficiently.

6.0

Jul 2023

I had high expectations for this hotel from all the reviews I read. I booked 3 rooms for our stay as we were traveling with our son and a friend. We had to check in twice. The first time was an hour before the rooms were made available and then once they were we were asked to check in again. Despite my trying to tell the reception staff that this had already been done, he rudely stopped me from speaking and told me he was doing his job. I eventually called the previous staff member who checked me in who sorted our the situation. But no apology, they just argued amongst themselves and carried on. Liked: Area, location is close to everything. 15-mins to the Wall, 5 mins to market, 4 stops from main rail station. You can't get better than that. The hotel is old school but it's clean and quiet (we were on the 10th Floor) Disliked: staff (my experience, may be different another time), room was very small, no coffee pods for the machine, aircon was super loud. I think there are many other great options in JLM at this price and we would probably explore those the next time we visit.

5.0

Jul 2023

A very nice hotel in a great location. A few minutes walk to the Old City's Jaffa Gate. A great nighttime vibe right outside the hotel.

4.0

Jul 2023

The area was amazing, the room no, very small beds, room was dirty, the cleaning staff came very late and made a terrible job .

4.0

Jul 2023

The property is in the centre of town Great location Housekeeping is not good Cleaning was not done of the room

10.0

Jul 2023

The hotel was in a great location, a 10 minute walk to the New Gate of the Old City. Staff were all very friendly and helpful. Room was serviced daily and kept clean and the a/c worked very well. Room was a little smaller than we expected but otherwise it was a wonderful stay

5.0

Jul 2023

Absolutely beautiful, luxury and affordable hotel, that far exceeded my expectations based on some of the reviews on here. The service was exemplary, people were friendly, responsive, and very helpful, especially with getting my luggage from my car in the parking lot and then back. A lot of it has been written about the parking situation, and it’s not that big of a deal. There’s a parking garage exactly one block away from the hotel, which was convenient and not too expensive. The hotel bent over backwards to assist me with my luggage during check in and check out which made it much less of a hassle. The location is unmatched. It’s right off of Ben Yehuda street and beautiful Nachlat Shiva. The gym is well, equipped and clean, the pool was beautiful and warmly heated, and the steam room and sauna was excellent. I would stay here again in a heartbeat.

8.0

Jun 2023

Staff was nice but not very helpful.

8.0

May 2023

It as nice

10.0

Apr 2023

I had the most wonderful stay here. Everything from the staff at the reception , to the housekeeping staff, and the doorman were so friendly and helpful and went out of their way to help make this a wonderful stay. The room was spacious and clean. The food on the Friday night was delicious . I could not recommend it highly enough and will definitely be back again . Thank you to everyone . Nothing was too much trouble for anyone . Outstanding hotel x

10.0

Apr 2023

The staff was very helpful and easy to deal with. The hotel is conveniently located to restaurants and shops. The hotel people made our stay very pleasant and really helped us figure out our way around town.

4.0

Apr 2023

Superior room was 12’-1” x 12’-5”. At least they billed it as such and told me I don’t know how to measure a room. From front desk to hotel manager, lies and excuses.

FAQs

How much does this hotel cost compared to others in Jerusalem?

The average price for a rental in Jerusalem is £123 per night. This rental is £8 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Herbert Samuel Jerusalem. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Herbert Samuel Jerusalem. Enjoy the water!

Is Herbert Samuel Jerusalem pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Herbert Samuel Jerusalem?

We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub or spa.

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8.8

Outstanding(279 Reviews)

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Herbert Samuel Jerusalem

Hotel in Jerusalem

Reasons to book

About this hotel

Amenities

Map of Jerusalem

Nearby attractions

Available Rooms

Herbert Samuel Jerusalem

Hotel in Jerusalem

Reasons to book

About this hotel

Amenities

Map of Jerusalem

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Jerusalem?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Herbert Samuel Jerusalem pet friendly?

What amenities are available at Herbert Samuel Jerusalem?

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