Hotel Mocawa Resort

Couples treatment rooms, body scrubs, facials, massages

Suite, 1 King Bed | Bathroom | Shower, rainfall showerhead, designer toiletries, towels

Villa, 3 Bedrooms | Private kitchen | Coffee/tea maker

Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

8.8

Excellent(256 Reviews)

Hotel in Quindio, Colombia

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

Family-friendly hotel with 2 outdoor pools and free breakfast
This smoke-free hotel features 2 outdoor pools, a restaurant, and 2 bars/lounges. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a poolside bar, and outdoor tennis courts are onsite.
Hotel Mocawa Resort offers 105 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and designer toiletries.

This La Tebaida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Quindio, Colombia

Available Rooms

Superior Room

1 King • 431 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Twin Room

2 Double • 430 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed

1 King • 861 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Villa, 3 Bedrooms

1 King • 4 Single • 1647 ft²

Sleeps 8

You'll be directed to Expedia.com for availability & pricing

££££

Hotel Mocawa Resort

££££

8.8

Excellent(256 Reviews)

Hotel in Quindio, Colombia

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Quindio, Colombia

Available Rooms

Superior Room

1 King • 431 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Twin Room

2 Double • 430 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed

1 King • 861 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Villa, 3 Bedrooms

1 King • 4 Single • 1647 ft²

Sleeps 8

You'll be directed to Expedia.com for availability & pricing

Reviews

8.8

Excellent(256 Reviews)

10.0

Jan 2024

Our stay at this hotel was very nice. We enjoyed the amenities and their restaurant for dinner. Breakfast buffet was delicious. Will stay here again in the future.

8.0

Jan 2024

Great for family vacations.

10.0

Nov 2023

Service Excellent atecion del rest/bar/habitacion excelent todo PERFECTO

8.0

Sep 2023

I really liked the hotel, I loved the architecture, and I give thumbs up for the service but I definitely prefer a quiet night in my opinion the ambient of the Hotel should be more orientated to a place to enjoy the birds and nature the music was too loud

6.0

Aug 2023

Rooms were dated, towels were old and stained, there was a lot of rust and dirt in the bathrooms.

10.0

Aug 2023

Very nice place.

10.0

Jul 2023

Great place to stay. Clean rooms and around the property. Very helpful and nice staff👍

4.0

Feb 2023

The good: the hotel has good facilities and a variety of entertainment options. The vast majority of the staff is very friendly. The average: the rooms are standard, but could be better equipped. For example, the bathrooms could have better quality toiletries and include essentials such as shampoo. At the moment they only include a multipurpose soap. The food is not bad, but could be better. The bad thing: the service at the front desk was lousy and unfortunately damaged the whole hotel experience. The people in charge not only lack good customer service, but we suspect they are involved in illegal activities. Our experience started when they forced us to pay VAT when we explained a thousand times that we are not residents of Colombia and we checked in with an international passport and we had the supporting documents proving that we do not reside in the country. They did not give us the exception because we did not have a stamp in our passport. Which does not prove our non-residence. They didn't bother to verify our documents, but made us pay the tax. The worst: my husband sarcastically told the man with glasses at the reception desk (they don't use name tags), that he was going to pay with his "Colombian resident card", which annoyed him. Within 20 minutes my husband's card received 5 fraudulent charges that although we have NO proof, we believe that the man at the front desk is allegedly behind this scam. Fortunately we only stayed one night at the h

4.0

Jan 2023

I don’t like the services was terrible, the food I wasn’t good and the staff was very unfriendly

2.0

Dec 2022

The property was close to the airport as it's own redeeming factor. Unfortunately we booked the Mocawa hotel in mistake thinking we had the Mocowa Resort. When we changed to the resort they kept the other hotel charge despite us cancelling it. So we essentially paid twice. We tried to resolve this with Expedia and in person but they still charged us twice. Will never stay with Mocowa agian. Besides there are better hotels for families in the area. I strongly recommend Hotel Camelias near Parque de Cafe. Much nicer, more accommodating, better food, and amazing, atmosphere.

10.0

Aug 2022

Excellent service and facilities the business area had a place with two computers could be improved with light more welcoming, one pool should be open after six, more coordination with towels and toilet paper etc with number of people in room each otherwise excellent service, excellent food, excellent staff and beautiful environment, smooth check in all questions answered and requests made were answered with courtesy and immediately, great place

5.0

Jun 2022

Very good location!!!

5.0

Feb 2022

Is a perfect place to relax and enjoy the hotel with the swimming pools, masajes and nature

3.0

Jan 2022

Hotel Manager Sara extremely rude and unhelpful, didn’t provide any sort of solution. Unfortunately not what we excepted from a “resort” standard. Friendly and kind service, but very understaffed. Also, the hotel has no security guard on premise and we didn’t feel safe. Especially when we saw guests checking in with hand guns tucked underneath their shirts. We ended up dining inside the room because some guests at the restaurant we’re speaking vulgar language and again no one on premise to remind them it’s a family environment. Rooms were very clean and had all the amenities.

1.5

Jan 2022

Hotel Manager Sara extremely rude and unhelpful, didn’t provide any sort of solution.Unfortunately not what we excepted from a “resort” standard. Friendly and kind service, but very understaffed. Also, the hotel has no security guard on premise and we didn’t feel safe. Especially when we saw guests checking in with hand guns tucked underneath their shirts. We ended up dining inside the room because some guests at the restaurant we’re speaking vulgar language and again no one on premise to remind them it’s a family environment. Rooms were very clean and had all the amenities.

5.0

Oct 2021

Beautiful property! the gardens were stunning, the food was delicious and the people were nice. The only improvement I suggest is the service at the restaurants, is a little slow. Maybe need to hired more workers so the ones there are not overstretched. Thank you so much for a great time!

5.0

Oct 2021

5.0

Oct 2021

So picturesque! True gem.

2.5

Aug 2021

Excelente lugar, muy bien cuidado, personal amble, sito totalmente recomendado

5.0

Jun 2021

The setting is very peaceful with bright colors in each room. Large beds , with a balcony overlooking the countryside.

5.0

Apr 2021

Absolutely loved my stay here. The resort is beautiful and all of the employees are fantastic and welcoming. The pool is huge and you can actually swim around. I do wish they cleaned the pool more often as there are many dead bugs in the water. Overall our stay was fantastic, also the food is really good in their restaurant Colors.

3.0

Oct 2020

The staff very friendly, good breakfast, but they need better bio security at the pool, didn’t see someone cleaning the tanning beds after people use them, also at dinner ask for salt and they brought it from a table someone just use it , with the virus they should train better their waitstaff . Sunday they have a lady telling people not to stay to long in the restaurant, that was about it.

5.0

Oct 2020

Great hotel for a relaxing time, delicious food and friendly staff!

5.0

Mar 2020

The atmosphere at the Mocowa is relaxing and family friendly. The food is excellent with a wide variety for even the pickiest of eaters, and the staff is friendly and helpful. Highly recommend the Mocowa to anyone looking for a little slice of paradise to escape too

1.0

Jan 2020

Excellent premises, very nice people, but resort has a big problem on the kitchen and bars. Having a simple beverage can take you more than 30 minutes and getting a plate in the restaurant more than 70 minutes. Because of its localization there is no alternatives for drinks and food near by so you are stuck with this very poor service.

5.0

Jan 2020

This resort is a great spot for a vacation, the facilities are excellent, the food is unbelievable, the staff is wonderful and friendly always willing to help, kids can enjoy different activities, adults as well. I will stay here again.

2.5

Jan 2020

4.0

Nov 2019

Lovely stay in the heart of Coffee Triangle. The villas are nice if you have a car, otherwise stay in the hotel room and enjoy the facilities.

4.0

Nov 2019

Overall, the stay was good. There were numerous problems with the check-in; the room was not ready for two hours, the Hotels.com status was not recognized or honored, and the food served in the restaurant was of poor quality and undercooked. Despite the first impressions, the main disappointment was with the lack of communication or resolution from the staff. Not once were we contacted by the manager, nor was a resolution offered. We did enjoy the resort overall, and only experienced problems during our first few hours. It’s a beautiful location and there is plenty to do.

5.0

Sep 2019

Nice location, close to airport and to other nice sites like Salento, Cócora and Parque del café

1.0

Jul 2019

We left one day before and they didn’t noticed it. The adult channels are 469 and 470, between channels for kids!!! Great restaurant, landscaping and playing room. Rude front desk staff (girls) with a very inappropriate passports handling and questions. No glass windows, mosquitoes come in or you close the wood doors and you are in a box without light. Transportation has to be waited 30 minutes. Overpriced coffee cup in the heart of the coffee region !

5.0

Jun 2019

Wonderful place for relaxation, the best part is the food and the amount of space so that you are never crowded with other guess . and of course the pol is ideal

5.0

Jun 2019

Great place to say, even if you are outside armenia. Great place to relax. Facilities are impecable. Food is good as well. Would stay again

5.0

May 2019

The property is beautiful and also close to everything. The staff is very proffesional and the rooms are very clean and nice.

4.0

Mar 2019

Nice vacation hotel , with very nice pools and a lot of green areas , spectacular colors all around !!

2.0

Jan 2019

Beautiful well maintained resort with unfortunately terrible service in a number of areas: 1) Check-in / Registration nightmare. - We arrived at the resort at 1PM. Told room would not be ready until 3PM. I get on line to register at 250PM. 530PM and my room is still not ready! And I was not alone. Most of the guest rooms where not ready at 3PM or 4PM. 2) Get ready to take cold showers. - There was no hot water in my room during 90% of my stay. Do they turn off the heaters to keep costs down? Terrible. You may like cold showers, if so this is place for you. If not, look elsewhere. I called the front desk one of the days dureing my stay. They sent up a maintance person who must have turn on the hot water temporarily. Because that night...no more hot water. Brrrrrrr.... 3) Good breakfast and Lunch, but terrible Buffet. Do yourself a favor do NOT buy the buffet. It was terrible and yet they want to charge 40,0000 COP for it! I don't mind paying for quality, but you would be better off eating at a McDonalds. This was off as Colombian food is very tasty. Lunch by the pool, and breakfast was excellent. The Buffet dinner must have another chef. Avoid at all cost the buffet dinner. The resort itself is beautiful and well maintained. The workfers very friendly and tried to be helpful. Shame about the services I mention above. Look elsewhere until management fixes these issues.

2.0

Jan 2019

Great infrastructure, rooms are nice and well kept. But service is lowsy! Food is average on the bad side except for breakfast. They say they have two restaurants but only have one that actually works. Pool is big but it was kind of dirty

5.0

Sep 2018

Great hotel;staff service excellent;room clean ;spacious and breakfast buffet delicious, recommended 100%

4.0

Jul 2018

beautiful scenery

3.0

Jun 2018

The location and the hotel are amazing but some people of the staff are not so helpful.

FAQs

How much does this hotel cost compared to others in Quindio, Colombia?

The average price for a rental in Quindio, Colombia is £35 per night. This rental is £109 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Mocawa Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Mocawa Resort. Enjoy the water!

Is Hotel Mocawa Resort pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Mocawa Resort?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Hotel Mocawa Resort

Hotel in Quindio, Colombia

Reasons to book

About this hotel

Amenities

Map of Quindio, Colombia

Available Rooms

Superior Room

Superior Twin Room

Suite, 1 King Bed

Villa, 3 Bedrooms

Hotel Mocawa Resort

Hotel in Quindio, Colombia

Reasons to book

About this hotel

Amenities

Map of Quindio, Colombia

Available Rooms

Superior Room

Superior Twin Room

Suite, 1 King Bed

Villa, 3 Bedrooms

Reviews

FAQs

How much does this hotel cost compared to others in Quindio, Colombia?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Mocawa Resort pet friendly?

What amenities are available at Hotel Mocawa Resort?

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