Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel
4.6
Outstanding(836 Reviews)Hotel in Westlake, OH
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel in Westlake with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a business center, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel offers 91 accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.
Recreational amenities at the hotel include a fitness center.
This smoke-free hotel features a fitness center, a business center, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel offers 91 accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the spa tub.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of Westlake, OH
Available Rooms
Standard Room
1 King • 400 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed (LEISURE)
1 King • 400 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Accessible (HEARING)
1 King • 400 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Accessible (HEARING)
2 Queen • 400 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Queen Beds
2 Queen • 400 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
4.6
Outstanding(836 Reviews)4.6
Wonderful. Donnie the night manager was so helpful and I didn’t get her name but the little Asian woman who was the breakfast attendant was a doll. But the best thing for me was the pool. I’m a swimmer and I stayed two extra nights just so I could use the pool.
4.6
The manager went above and beyond for every guest. First, for us when we arrive sharing some treats he had for his staff. So as not to leave us out, he gave us some without hesitation because we were at the desk, checking in. Smile on his face every moment, including the next morning when he was working in the breakfast area, keeping everything stocked and asking everyone if they needed something they didn’t see.
4.6
good location!! kind workers!! highly recommended!!
4.6
Everything was so clean. I went to the restroom on the first floor after breakfast buffet, washed my hands. I cleaned splashes around the sink because I didn’t want to feel guilty. Also neighbor was safe and lake Erie was close
4.6
Very friendly staff and a great location
4.6
Very nice stay! Enjoyed the fitness area!
4.6
Convenient location
4.6
Very clean
4.6
Kind staff, nice pool, clean rooms, and comfy beds.
4.6
No power, never stayed. Trying to get a refund.
4.6
Thought we were getting a king bed. Ended up with 2 queens. Said that it was just showing a standard room on their end. Room smelled of mold. Tiny for an overpriced rate at $357.00. Can stay in a luxury hotel in Louisville for $250. At that price, the room should not smell. And, it should have more amenities. Fridge froze everything like it was a freezer. We were at least looking forward to the free breakfast and it was bland and nasty. No cheese in the cheese omelet or anything for your eggs. Pancake machine was broken. I'd like half my money back and that's me being gracious. It was a below basic hotel room for double the price.
4.6
It was a very nice hotel. Everyone was so nice and helpful
4.6
While everything was pretty good and there was a huge shopping center with tons of dining options my little issue was with the hotel itself. We had booked a room for 3 people which required us to use the pull out sofa (king suite with a pull out) so they should have know to automatically supply bedding for that. I had to call the front desk asking for sheets, pillow, and a blanket. They also had no one to bring it to our room so I had to go retrieve it myself. Not a huge deal just annoying. There also weren’t enough towels so my husband had to grab an extra from the front desk as well. Just annoyed that they can’t supply the room with enough supplies for the people it’s supposed to be able to accommodate.
4.6
Very clean and comfy beds/pillows. Right off the highway and down the street from shopping and food!
4.6
We enjoyed our trip to the area for ball tournament
4.6
The pool facilities were fantastic!
4.6
My family stayed just one night, but we were very happy with the cleanliness and enjoyed the pool and hot tub. Breakfast in the morning was a huge hit with the kids! Would definitely stay there again.
4.6
My room was disgusting and smelled musty and the ac was leaking water! I got a stuffy nose from being in that room!
4.6
Room was not clean with mold and rust in the shower. The hotel asked us to sign a document stating penalties for loud noises and other offenses, when we called about teens running around at 12:30am 3 times, nothing seemed to have been done and we got very little rest as there was running and thumping noises atleast until 4am. Will not be going back to this Holliday Inn.
4.6
It was ok. Our room was super noisy whenever anyone walked by talking. It was by pool, maid room, on first floor. Otherwise, ok. Area was nice though.
4.6
Pleasant staff. Good breakfast
4.6
Great customer service! Clean hotel and nice location!
4.6
That it got a hot tube and a play swim area for the kids. I didnt like that the room dont have a vacuum
4.6
Not quiet! Bed lamps had burnt out lightbulbs.
4.6
Service was terrible I'm a diamond member and requested a late check out nothing crazy just an hour and wouldn't accommodate me. Bugs in my room pictures are attached
4.6
Easy check in. Clean hotel
4.6
A good place to stay, with no problems. Highly recommend.
4.6
Satisfied
4.6
Very poor customer service. Very rude, disrespectful, and dismissive.You have to have a wrist band to use the pool but you don’t get one for every registered guest. You get 2 per room. The kids feet got cut up in the pool. They were out of bandages when we went to the front desk. She said people kept coming asking for them. I think they were already aware of the problem.
4.6
Such a nice resort. Great pool.
4.6
We stayed here just for a night for the kids to swim and it was perfect… clean pool, small pool area for little kids
4.6
THe front desk was very helpful getting us into rooms near each other and the pool was wonderful, very big. The Breakfast was hot and filling.
4.6
Everybody’s was very friendly and the property was very clean
4.6
Staff was nice. Very easy to find and get to from freeway. The pool area is very nice and family friendly. I dont have small kids but the splash pad area for the younger kids is very nice. Loved that breakfast staff made sure to refill all items promptly. It was easter weekend so the hotel was packed. But staff made sure that everything was stocked
4.6
Overall great stay! The hotel has a wonderful pool and hot tub, was very clean, and is driving distance to everything.
4.6
The staff were friendly and helpful and we absolutely loved the pool and hot tub. Our room was very clean. Overall great stay
4.6
Wonderful staff, clean, quiet, nice rooms. Only thing I wish was different was warmer pool water. It was pretty chilly!
4.6
It was great! Staff was helpful
4.6
The hotel is newer and very nice. The breakfast was great! Not like the pastry you get at other places. A nice hot breakfast.
4.6
Check in process was flawless. Front desk was incredibly friendly and knowledgeable. Room was spotless and beautiful. Would stay again in a heartbeat!!!
FAQs
How much does this hotel cost compared to others in Westlake?
The average price for a rental in Westlake is £91 per night. This rental is £17 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel?
We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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