Grand Mercure Jakarta Kemayoran

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Minibar, in-room safe, desk, laptop workspace

Business Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Eco-friendly toiletries, hair dryer, slippers, towels

4.3

Excellent(419 Reviews)

Hotel in Jakarta

5-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel with a full-service spa connected to a shopping center in Jakarta
Along with a full-service spa, this hotel has an indoor pool and an outdoor pool. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Other amenities include a restaurant, a health club, and a bar/lounge.
Housekeeping is available on request.
Grand Mercure Jakarta Kemayoran offers 505 accommodations with fireplaces and minibars. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Jakarta

Nearby attractions

Gelora Bung Karno Main Stadium

8.7 mi

Taman Mini Indonesia Indah

Available Rooms

Deluxe Room, 1 King Bed

1 King • 366 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Classic Room, 1 King Bed

1 King • 391 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Room, 1 King Bed

1 King • 409 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room, 1 Queen Bed

1 Queen • 344 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Suite, 1 King Bed

1 King • 861 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

££££

Grand Mercure Jakarta Kemayoran

££££

4.3

Excellent(419 Reviews)

Hotel in Jakarta

5-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Jakarta

Nearby attractions

Gelora Bung Karno Main Stadium

8.7 mi

Taman Mini Indonesia Indah

Available Rooms

Deluxe Room, 1 King Bed

1 King • 366 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Classic Room, 1 King Bed

1 King • 391 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Room, 1 King Bed

1 King • 409 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room, 1 Queen Bed

1 Queen • 344 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Suite, 1 King Bed

1 King • 861 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

4.3

Excellent(419 Reviews)

1.5

Nov 2024

Room was clean however the all pillows were too thick and no thinner choice The food conditions are terrible and at least to wait for 45 mins

5.0

Sep 2024

nothing can do around the place

1.0

Sep 2024

For sure the worst hotel I have tried so far in Indonesia. Only upside is the short distance to exhibition. Seems they know thats why ppl stay there, and therefor dont care about service or quality. Room service is very poor. I got Pasta Alfredo without chicken... But worst of all was the Lounge Restaurant in the ground floor. DONT EAT THERE!! We brought business partners and it was simply embarrasing.

2.0

Aug 2024

Hotel contacted to rush for check in before 6pm even-though my booking is confirmed via expedia. Check-in me smoking room where I booked non-smoking and the whole room is very smelly. I was greeted with small Cockroaches

5.0

Jun 2024

Very good

2.0

May 2024

So many stains and old towels. I stayed 4 nights and all of towels were same condition. You are 4 star hotel!!! Keep your 4 star image! Towel cost cheaper than reputation.

1.0

May 2024

Poor and late receptionist service. Check in is late. Giving wrong room. Change room and charge extra to customer.

4.0

Apr 2024

Beautiful architecture, excellent breakfasts. A bit of wear and tear on the rooms, but not a problem. Excellent value.

3.0

Mar 2024

Check in counter staff was half day dreaming. Don't know what they ask? Make mistakes. Ask me to rate my stay in hotel even before I checked in. The staff cannot recognise her guest. Check out the same too, never close my pending deposits, I must remind her. Address my surname but spoke to me in Bahasa, no initiative, slow like sloth, no energy, lack of zeal to serve... Probably they blame it on their fasting. Breakfast almost empty at 0830am., never replenish food, coffee machine is half working, can only grind and prepare quarter cup of coffee.

3.0

Mar 2024

Service levels could be improved. Gym area a bit run down too

1.0

Mar 2024

I had a room facing the main road in front of the hotel. There is virtually no soundproofing to keep out external noise, and the constant noise of motorcycles that sound like helicopters taking off meant that it was impossible to get a good nights sleep. At 3am the noise level inside my room regularly exceeded 80 db. In addition there is an enormous amount of noise in the corridors of the hotel at the weekend when all the drunk guests leave the karaoke bars downstairs, finally, both the in room fridge and air conditioning made so much noise it was impossible to sleep without unplugging or turning them off. If you like to actually sleep at night, I would avoid this hotel. Breakfast was ok.

3.0

Mar 2024

Overall, the stay was average. The towels are well used, the vacuum was not run everyday, the lights flickered constantly.

4.0

Feb 2024

The staff is good . Only thing is , we booked supposed to be a week after but due to emergency, my father in law died , they don’t want to refund , hope at least there’s some consideration when it comes to this situation.

1.0

Dec 2023

When I checkedin, front counter confirmed that my room is smoking free and singled king side bed with 1 person for breakfast. When I walked into room#1809, it turned up to be a twin size bed. I went down to front counter, explained and request to change room. Another front counter staff attended to me, showed a very low unhappy face, as though I was creating trouble, very unwilling comply. But I told her, I asked for king size bed, why gave me a double bed with 1 breakfast? Does it make sense? Eventually I was told to return to room, wait for waiter to send me a new room keys. I have been staying in this hotel everytime I traveled to Jakarta, I notice their service is getting bad to worst. If it is not close to my partner's office, I would have stayed in another hotel. The staff attitude in this hotel getting worse. The better ones have resigned from this hotel. I have stayed in this hotel for a few years, I saw the drastic change of staff. Everytime, new staff joined, their service standard drops. And you call this GRAND MECURE KEMAYORAN, what a mismatched. Disappointed.

3.0

Nov 2023

Decent rooms and check in lobby. The walls however are very thin. You can hear your neighbour’s conversations clearly.

5.0

Oct 2023

Nice hotel. Excellent breakfast.

2.5

Sep 2023

Good hotel Nice ambience Well trained staff Large and clean room Nice food choices

2.0

Sep 2023

I have been staying in this Hotel for the past 3 trips to Jakarta, mainly for the Exhibition at JIEXPO which is located near to this hotel. However, i realised that the room that i stayed is getting dated, floor tile (yes with floor tiles) cracked and making funny noises when walking. The telephone in the toilet not working as well. I have decided to stay in other hotel diring my next visit in March 2024.

3.0

Sep 2023

The building is nice enough and everything is very clean. Staff speaks very limited English and beyond the check in/out they are not much of a help. The don't seem to know what goes on outside of the building, so not much advice there either. All in all, a correct experience, nothing exceptional.

5.0

Sep 2023

The hotel is quiet away from heavy traffic and very close to my partner's office.

5.0

Jun 2023

Very clean room, and very nice stuff

1.5

May 2023

The breakfast in the morning was like a war zone , some of the dishes were left from the buffet last evening.

0.5

Apr 2023

i was going to give this hotel 5 stars first. The rooms were nice, the dinner was ok, But i changed it upon leaving. While checking out, i ordered a taxi from the app, i was out and waiting for the taxi, as soon as the taxi arrived, we left, they made the taxi driver pay toll fees for entering the hotel, which i paid then, i went to the hotel and tried to explain that's not ok, i got a sorry mister and that's it, when 5 star hotels get greedy for small fees, it's a big 0 star of 5. I recorded that video/conversation which i will upload soon to social media Not coming back again. So sad

1.0

Feb 2023

In general, everything seems very basic and poorly maintained, would consider this a 3-star hotel rather than 5-star. The only plus point is that the hotel is one of the nearest to JI Expo for DWP. Great for guests who are only looking for a place to rest, which is walking distance from JI Expo; otherwise, lower/have no expectations for everything else. In the room, there was paint peeling off the walls, the tables were dusty. The toilet is decent, but oddly comes with WHITE translucent blinds to cover up the glass (facing the room). Gym facilities are very basic and some equipment were rusty. Did not enjoy the in-room meals either, which were expensive and didn't taste great. With regards to the airport shuttle service, we had difficulties contacting the driver/person in charge when we landed in JKT. There were no information shared prior our arrival, the hotel had mentioned that the driver will be in touch, which was not the case at all. I had to email, call, WhatsApp message the hotel. We got picked up eventually, but thought the process was inefficient. No pictures taken because there was nothing impressive to remember by

5.0

Feb 2023

Very cosy, good size room. Bed is very comfy. Shower room is huge and good. Breakfast variety is boring, usual food. Dining around the hotel is very limited.

2.0

Dec 2022

The room was clean but the wall seems very thin. I can hear clearly what the next door is talking or having telp contact.

1.5

Dec 2022

ordered rib-eye steak for dinner. but food was bad (doesn't look like a steak). inside of steak was still cold! gave up eating. overall, food standard is low including breakfast buffet. room is ok. check-in forgot to take my credit card. resulted in unable to bill expenses to my room

5.0

Nov 2022

Beautiful hotel. Thoroughly enjoyed the stay. Definitely add the breakfast when you book. It is SO worth it!

3.0

Oct 2022

There were a few challenges. The shower handle was broken. Maintenance came and smoked in a non-smoking room. There was a window light we could not turn off. The buffet items that were empty were not all replenished. The staff was friendly.

2.5

Sep 2022

Great value for the stay quality. The only down side is that it does not have any shopping malls beside or around within walking distance. Will want to try other hotel if not due to customer location.

4.0

Sep 2022

Good

0.5

Aug 2022

The entire experience from check in and waiting for 45 for the room key while checking in, to room service which takes a little more than an hour. They took deposit of 1.5mil IDR and again insisted every time I ordered food that deposit was not given. To ask for cutlery takes 30 minutes and 3-4 reminders. The staff is either not trained or is terrible with communication. Room cleaning was terrible.

5.0

Aug 2022

Wonderful lobby. Room was super clean and comfortable!

5.0

Aug 2022

It is a little isolated from other facilities and restaurants.

2.5

Jul 2022

Good hotel to stay

2.0

Jul 2022

Good clean hotel. Parking was a little difficult in the basement as many lots were reserved.

1.0

Apr 2022

Overall a decent hotel stay where room is big, shower room facility is great with sufficient amenities.However the room that i got 1108, there can be some noise heard at a corner of the room at times which can be disturbing when you are working. There is the only slight drawback not sure if the noise is coming from the next room or the room above mine though it was ar most not lasting for more than 30mins each time.Location wise nothing much surrounding and nearest mall is a automotive workshop mall.Spread of buffet is wide but the same daily which can be boring and the standard of quality is normal.

2.0

Apr 2022

Overall a decent hotel stay where room is big, shower room facility is great with sufficient amenities. However the room that i got 1108, there can be some noise heard at a corner of the room at times which can be disturbing when you are working. There is the only slight drawback not sure if the noise is coming from the next room or the room above mine though it was ar most not lasting for more than 30mins each time. Location wise nothing much surrounding and nearest mall is a automotive workshop mall. Spread of buffet is wide but the same daily which can be boring and the standard of quality is normal.

2.0

Feb 2020

Hotel room was clean and Staff were friendly. Thanks for having us

1.0

Jan 2020

The only thing i liked is thar the property is new and close to the toll road exit besides that everything else is just not up to the mark including the staff, romm service, lounge service and guest service...

FAQs

How much does this hotel cost compared to others in Jakarta?

The average price for a rental in Jakarta is £31 per night. This rental is £35 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Grand Mercure Jakarta Kemayoran. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Grand Mercure Jakarta Kemayoran. Enjoy the water!

Is Grand Mercure Jakarta Kemayoran pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Grand Mercure Jakarta Kemayoran?

We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.

Explore similar vacation rentals in Jakarta

Explore all rentals in Jakarta

4.1

Excellent(24 Reviews)

Signature Apartment @ The Windsor

Apartment

in Jakarta

Garden · Pool · Kitchen or Kitchenette

Are you ready to indulge in a relaxing getaway? Our Apartment in Jakarta has everything you need for a rejuvenating stay. Treat yourself to Signature Apartment @ The Windsor's exceptional amenities, such as Air conditioner, Internet / Wifi and Laundry.

££££

Grand Mercure Jakarta Kemayoran

Hotel in Jakarta

Reasons to book

About this hotel

Amenities

Map of Jakarta

Nearby attractions

Available Rooms

Deluxe Room, 1 King Bed

Classic Room, 1 King Bed

Executive Room, 1 King Bed

Superior Room, 1 Queen Bed

Executive Suite, 1 King Bed

Grand Mercure Jakarta Kemayoran

Hotel in Jakarta

Reasons to book

About this hotel

Amenities

Map of Jakarta

Nearby attractions

Available Rooms

Deluxe Room, 1 King Bed

Classic Room, 1 King Bed

Executive Room, 1 King Bed

Superior Room, 1 Queen Bed

Executive Suite, 1 King Bed

Reviews

FAQs

How much does this hotel cost compared to others in Jakarta?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Grand Mercure Jakarta Kemayoran pet friendly?

What amenities are available at Grand Mercure Jakarta Kemayoran?

Explore similar vacation rentals in Jakarta

Jakarta travel inspiration

Related vacation destinations