Sheraton Chihuahua Soberano
Hotel in Chihuahua
4-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Hotel in Chihuahua with a fitness center and a sauna
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
Sheraton Chihuahua Soberano offers 204 accommodations with laptop-compatible safes and coffee/tea makers. 40-inch LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
Sheraton Chihuahua Soberano offers 204 accommodations with laptop-compatible safes and coffee/tea makers. 40-inch LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.
This Chihuahua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Chihuahua
Available Rooms
Room, 1 King Bed
1 King • 398 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds
2 Queen • 398 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, City View
1 King • 398 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, City View
2 Queen • 398 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Mountain View
1 King • 398 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
££££
Ratings and reviews
1.5 / 5.0
Lobby looks great, very inviting and updated. The service was okay. I would expect better from the looks and the pricing. Our room was average but the pillows were very worn and lumpy. The bathroom shower water had a very bad odor of sewer. We had to keep the bathroom door closed so it would not sell up the whole room.
5.0 / 5.0
Excellent location
5.0 / 5.0
Great location and very clean.
2.0 / 5.0
I had requested a king bed room but didnt get it cause they were out. Unfortunately. Other than that everything was ok.
5.0 / 5.0
Service was very good
5.0 / 5.0
The property was nice ams in very good conditions...noce service
2.0 / 5.0
We do not go much to Chihuahua City, nevertheless when I go I used to go no other hotel but Soberano, 3-4 years ago I went and mentioned to the staff that there was a water leak in the irrigation system right below a sidewalk, to my surprise it is still there!!!
well, my 1st froom had a shower malfunction, no water at all. Phone does not work, so at 7am had to call from elevator telephone, I was changed to another room, which had iron, but no iron table, water is running in this bathroom, but AC was not working properly, staff is not as nice as before, I do not know what's happening, but my favorite hotel felt pretty low grade, room carpet look dirty and pool looked like it has algae. I did not bother to enter. There is quite many things to be done right, please do so. This hotel is an icon to the city, do not let it down.
I really hope my comment does not hurt any feeling, but encourage to get back to the top where you belong.
3.0 / 5.0
The property is very old.. dated
5.0 / 5.0
Ok
4.0 / 5.0
Good area for the value
3.0 / 5.0
The main hotel is wonderful the rooms are showing a lot of wear and need to be maintained better.
5.0 / 5.0
Great expriwnce
1.0 / 5.0
Dear Elizabeth,
I hope this message finds you well. It was a pleasure speaking with you. As I mentioned during our conversation, the reason I booked for an extended stay was due to my grandfather's critical condition; I was unsure how long he would survive. Sadly, he passed away just an hour before our arrival, and we did not get to see him before his passing.
My scheduled departure is Monday, July 29th, and I would like to request a cash refund. In past visits to Chihuahua, we have always had great experiences. Unfortunately, this time has been quite the opposite.
The restaurant service has been poor. We had to call for service every time we needed something, such as salt, pepper, or more coffee. Additionally, the room was in very poor condition, and I have attached some pictures for your reference.
As I mentioned to you, when I went to the bar to get a drink, I was met with unwelcoming stares. I stood at the bar, and nobody asked if I needed a drink or how they could help me. The young lady stared at me the entire time without asking for my order. Sergio, who claimed to take orders, is actually responsible for seating guests, not serving drinks. The bartender never addressed me or asked what I would like to order.
4.0 / 5.0
Need more clearness
4.0 / 5.0
It was not that clean.
4.0 / 5.0
Place is super clean and nice but staff is a bit rude especially when you don’t dress in suit and tie for breakfast.
5.0 / 5.0
A
4.0 / 5.0
Good place to stay
4.0 / 5.0
Far away
1.0 / 5.0
First of all, this is not more than a 2-star hotel.
The CONS:
1. The room for a King size bed is SMALL.
2. The towels are old and so worn. I would throw the towels out if they were in my house. Not only are they old but they only gave two towels— knowing that they are almost the size of hand towels. I give my dogs a bath with better towels.
2. The carpet is so filthy. I can see stains all over. I actually feel gross just walking on the carpet.
3. There is no mini fridge, just an empty space where it used to be.
4. No extra blanket or pillow in the closet where it SHOULD be.
5. The couch in the room also looks very dirty that I would not feel comfortable sitting in it.
6. I wasn’t even able to sleep because of the noisy guests next door. It was 4:30 am and I could not sleep. Staff did nothing. I even paid an extra $50 bucks for my pets to stay here as well— not even my dogs made so much noise like the guests next door. I will actually contact management about refunding me this $50 after paying $200 for a sleepless night.
Thanks for nothing “Sheraton”.
5.0 / 5.0
good place to stay
5.0 / 5.0
I really enjoyed the convenience, parking, the pool, the restaurant, the breakfast options IN HOUSE, and the area the hotel was in. The only downside is the temperature of the rooms is not up to my standards.
5.0 / 5.0
Thanks
5.0 / 5.0
Great hotel, staff and restaurant.
4.0 / 5.0
Very popular place for large functions overall dining is good and great service from staff.
5.0 / 5.0
The hotel was clean and my family felt safe
5.0 / 5.0
its very nice
5.0 / 5.0
Ok
2.5 / 5.0
Stayed in this hotel before this time we chose the Sheraton club, very quiet...
2.5 / 5.0
Arrived early, 10:30AM
Still, the hotel allowed early check with sn upgraded pool view ( I was very happy)
The breakfast buffer is open until 12:30 PM; very convenient.
4.0 / 5.0
Quiet stay
5.0 / 5.0
Good food and service
3.0 / 5.0
Great Breakfast every day.
They don't have bathrobe any more, even in fifth floor.
3.0 / 5.0
Peoperty is an average hotel/lodge. Location of property is really good. However, carpet all around the property is really old and dirty and needs to be updated. Service was average and staff do the required but nothing more than that. The glass elevators are amazing and the layout of the lobby is very good and logical. Overall, I am not sure if I would stay again.
4.0 / 5.0
Hotel is dated, requires a large remodeling specially inside the rooms …. Several devices in the room inoperative….coffee maker, safe…difficult to get a taxi…
2.5 / 5.0
Very friendly very quiet. The hotel sits atop a hill with a beautiful view of the city
The rooms have extra large windows which make you feel as if you are sleeping outside whilst you are warm and cozy inside.
The restaurant meals are fresh and delicious
The front desk staff are extraordinary. Many speak English as if it were their first language
3.0 / 5.0
The hotel has downgraded, the room had a leak and the heater didn’t work. However both where fixed by the staff after some calls to the front desk. The issue that stressed me the most was that a stranger kept knocking on my bedroom door late at night. Although the front desk did send security sadly it did leave me with a scare and a security bitter taste of our stay.
1.0 / 5.0
although it is a really nice property, it needs to be remodeled, service in the lobbies is good but in the rooms area it lacks cleanliness, carpets are in bad condition
5.0 / 5.0
Great hotel. Excellent service, food and drinks.
5.0 / 5.0
Really like the area around the hotel, especially love how quiet it always is. The staff is kind and quick with help if needed.
FAQs
How much does this hotel cost compared to others in Chihuahua?
The average price for a rental in Chihuahua is £51 per night. This rental is £34 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sheraton Chihuahua Soberano. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Chihuahua Soberano. Enjoy the water!
Is Sheraton Chihuahua Soberano pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sheraton Chihuahua Soberano?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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