Park Inn by Radisson, Makkah Al Naseem
4.0
Good(198 Reviews)Hotel in Mecca
5-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Luxury Makkah hotel in Al Naseem with free parking
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a health club. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and 24-hour room service.
Change of towels is available on request.
Park Inn by Radisson, Makkah Al Naseem offers 459 air-conditioned accommodations with free minibar items and safes. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, and complimentary toiletries.
Recreational amenities at the hotel include a health club.
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a health club. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and 24-hour room service.
Change of towels is available on request.
Park Inn by Radisson, Makkah Al Naseem offers 459 air-conditioned accommodations with free minibar items and safes. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, hair dryers, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a health club.
Guests under 18 years old are not allowed in the fitness facility.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of Mecca
Available Rooms
Standard Room
2 Single • 258 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard Room (High Floor)
2 Single • 258 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Junior Suite
1 King • 463 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Junior Suite (Mosque View)
1 King • 463 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Room
2 Single • 312 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
4.0
Good(198 Reviews)4.0
Very good
4.0
My experience with this hotel has been deeply disappointing due to severe communication issues, leaving me feeling deceived, stranded and financially exploited.
I discovered I couldn’t arrive due to Hajj only restrictions, a critical detail the hotel failed to inform me about during booking.
This oversight felt deceptive and put me in a difficult situation. I contacted the hotel seeking assistance and a refund, but after over 48 hours of persistent efforts, I still received no response.
As a young traveler alone in a foreign country, the lack of support and communication had made my situation even more stressful.
The absence of prior notification about the visa restrictions, which prevent me from entering Makkah, indicates a severe lapse in customer service and potentially violates consumer protection laws.
Why issue and charge me for a booking when they had my visa information and knew I couldn’t enter the city? The hotel's failure to address this issue promptly is unprofessional and suggests ill intent.
I’ve been left in a very vulnerable position. I feel misled and financially exploited. They have not given me any refund, nor attempted to respond any communication, bare in mind expedia also tried contacting them numerous amounts of times. I feel robbed.
4.0
Wish the hotel had some more facilities like a gym. Otherwise you can't go wrong booking here
4.0
A very nice and clean place. Staff is professional and cares about guests. The breakfast buffet is excellent and so much diversified with special thanks to Mr Abdullah luqumani for his attention and manners. I highly recommend this hotel for visitors of Makkah.
4.0
Great hotel
4.0
Nice
4.0
Nice place
4.0
There’s no shuttle and you have to go all the way to the other end to four points for shuttle service. Overall very clean hotel but housekeeping are not cooperative.
4.0
All good
4.0
Brilliant experience. Staff is friendly and hotel is very clean and tidy.
4.0
Overall, my experience at the hotel was mixed. The food was exceptional, offering a delightful culinary experience throughout my stay. The room was impeccably clean and provided a comfortable environment. The hotel's location was convenient, offering easy access to nearby attractions and amenities. However, my interactions with the front desk staff left much to be desired. They were consistently rude, displaying unprofessional behavior and a lack of consideration for guests' needs. Improvement in the training and demeanor of the front desk staff would greatly enhance the overall guest experience at this otherwise promising establishment.
4.0
Buffet breakfast
4.0
Hotel room didn’t even had international type outlets in the room and not even extra plugs etc. shuttle service was awful and never left on time
4.0
Great place loved the masjid al Rajhi so close to it
4.0
Everything was prefect
4.0
It was a great experience
4.0
Hotel okay,but service staff not cooperating and not good.
4.0
Hotel is good and clean, the only con is that it has very limited shuttle bus to come back from Haram to hotel. They need to increase the frequency of shuttle buses on return.
4.0
The front desk forgot to charge me for my stay, then messaged me on whatsapp afterwards to get written approval to charge me. During checkin and checkout they just wanted to get rid of me and not paying attention to me. so completely their fault for not getting my payment. First room they gave me a heavy tile that fell from the wall and broke the toilet. My 4 year old had just got done with toilet, ty or else she could have been hurt badly. Upon complaining they just changed room with no sense of concern over what happened.
4.0
This is a five star hotel however I'd rate the room we stayed in more like a three star hotel. I believe everything about this hotel reflects a five star rating except the rooms. The staff was very nice. Breakfast was amazing. Room service and restaurant food options was immaculate. They have a shuttle that leaves the hotel on the hour and leaves Al Haram every half hour. Masjid Aisha Al Raji is a five minute walk away. Most of the five minutes is spent leaving the hotel. The location of the hotel is far enough from the business of Al Haram area while the shuttle service is a great perk to get to Al Haram. I would stay at this property again.
4.0
I like this place. I recommend is a good place to stay with family and friends.
4.0
I recommended as a 3 stars hotel it’s not a 5 stars hotel the main thing is no shuttle service to haram it’s very far from the holy mosque very dark area less taxi service available,Rooms are very dirty beds are not clean carpets is very dirty rooms are dark nightmare scary, Toilets are too small water leaking every where under the cupboard smells stings,
Not recommend it at all, I will never book to stay with this hotel Park Inn by raddison Al Naseem
4.0
The property need more care concerning the cleaning of the rooms.
There is buildings under construction surrounding the Hotel. Breakfast has limited choices
Pro:
Convenient transportation to Holly Mosque.
4.0
Checking in was a nightmare.
It took 3 hours of waiting.
So many people were affected
There is a need to look at the checking in process
4.0
Had Room reservation 5 days in advance but in arrival was told room not ready till 10 pm. While check in time was 3 pm. Next day got notice on the door stating need to leave the room aT 12 noon. Otherwise will be charged extra rent. Gave me room key at 10 pm last night. Charge me full day for 14 hrs stay. Complete ripp off.
4.0
It took three hours to check in but they allowed us to check out later. The bed was not comfortable and breakfast was okay.
4.0
Good hotel and have everything around coffee shop and supermarket
4.0
Staff was more than awesome. Nice affordable hotel
4.0
Room wasn’t cleaned and too far from Haram. Shuttle bus didn’t run first couple of days.
4.0
small rooms and smaller size beds in the room
4.0
Wonderful service
4.0
This hotel was very clean and nice
4.0
Very Friendly and accomodating staff
4.0
great hospitable place
4.0
Shuttle service not good
4.0
It’s good
4.0
Worst customer service ever wouldn’t help bathroom smells bad and no room service for the days I want there
4.0
It's my worst experience ever in a hotel, there is no service at all, we arrived before Ramadan so it was not that crowded, the rooms are never cleaned, we asked tens of time for new towels, cleaning, as if nobody is working here, I called the reception ten times they never answer the phone, when I went to them they were 4, talking together and nobody to pick up the phone, the room card works only for 1 day, so you always have to go to reception to reactivate it, it takes a long time to do it every day, and make the queue because many people are in the reception to complain as well, they have 1 bus for hundreds people, it brings you to haram but it never comes to bring you back, since I came I have to take the bus that belongs to the other hotels near by, I suggest you to go to Millenium or four points they look to be much more professional, unfortunately I booked here for the whole month, if I could I would have run away from this hotel, I am so disappointed
4.0
Quality and comfort of room was excellent. Shuttle service to Haram was scheduled every hour. Basement parking was not enough but there is a huge parking lot outside of adjacent mosque.
4.0
It's good hotel but overrated not sure why:
1. Hotel is in between the heavy construction area. Just looking outside is scary...
2. Reception guy who checked me in i felt like i district him from his phone and felt races. Nearly 80% of hotel was empty but gave me room that I have to walk 3 minutes after elevators to like the end of the building.
3. Only have 2 pillows for King bed when you try to request no response from their team
4. Wi-Fi slower than dial up connection.
Only thing was good about it the room interior and furniture
If you have to stay near this area I will recommend four points by Sheraton
FAQs
How much does this hotel cost compared to others in Mecca?
The average price for a rental in Mecca is £31 per night. This rental is £15 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Park Inn by Radisson, Makkah Al Naseem. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Park Inn by Radisson, Makkah Al Naseem pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Park Inn by Radisson, Makkah Al Naseem?
We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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