Grand Palace Hotel Butuan

Deluxe Suite | Egyptian cotton sheets, premium bedding, minibar, desk

Presidential Room | Living room | 48-inch LED TV with cable channels, TV

Free toiletries, hair dryer, slippers, bidet

Single Room | Egyptian cotton sheets, premium bedding, minibar, desk

8.0 / 10.0

Very good(72 Ratings)

Hotel in Caraga

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Butuan with a 24-hour business center and a 24-hour front desk
A restaurant, a 24-hour business center, and a conference center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Grand Palace Hotel Butuan offers 72 air-conditioned accommodations with minibars and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Amenities

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Garden

Map of Caraga

Nearby attractions

Bao-bao Falls, Diatagon , Lianga, Surigao del Sur

71.2 mi

Bega Falls

55.7 mi

MAZAUA PET SHOP Jaqno Branch

2.2 mi

National Museum - Butuan, Eastern-Northern Mindanao Regional Museum

1.3 mi

Available Rooms

Standard Double Room

2 Single • 344 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Single Room

1 Single • 172 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Matrimonial Room

1 Queen • 344 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Double Room, 2 Bedrooms

1 Queen • 1 Single • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Presidential Room

1 King • 700 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

££££

Grand Palace Hotel Butuan

££££

8.0 / 10.0

Very good(72 Ratings)

Hotel in Caraga

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Garden

Map of Caraga

Nearby attractions

Bao-bao Falls, Diatagon , Lianga, Surigao del Sur

71.2 mi

Bega Falls

55.7 mi

MAZAUA PET SHOP Jaqno Branch

2.2 mi

National Museum - Butuan, Eastern-Northern Mindanao Regional Museum

1.3 mi

Available Rooms

Standard Double Room

2 Single • 344 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Single Room

1 Single • 172 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Matrimonial Room

1 Queen • 344 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Double Room, 2 Bedrooms

1 Queen • 1 Single • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Presidential Room

1 King • 700 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

8.0 / 10.0

Very good(72 Ratings)

5.0 / 10.0

Dec 2024

We stay at Grand Palace Hotel as requested of my daughter to celebrate her birthday there and they enjoyed at the swimming pool. About the room everything fine and the breakfast was perfect. I'll recommend it to my friend's.

8.0 / 10.0

Aug 2024

Accommodation

10.0 / 10.0

Jun 2024

Great hotel

5.0 / 10.0

Jun 2024

Top of the line.....

4.0 / 10.0

Jun 2024

Wifi is not working. Pool is dirty.

5.0 / 10.0

May 2024

It is so convenient to access downtown hotel was clean up to the standard and most of all you can’t beat the price big bang for your buck!

6.0 / 10.0

Apr 2024

The pool was nice. The kids really enjoyed it. The beds are too small. The information from Expedia is incorrect. Children are 10 & under not under 18 so we had to book extra rooms since they conside 11 year olds adults.

6.0 / 10.0

Mar 2024

Most everything was good However they have 2 small dogs running loose in the lobby & restaurant. The dogs get on they furniture & relieve themselves in the lobby restaurant.

8.0 / 10.0

Jan 2024

It was nice

10.0 / 10.0

Jan 2024

The place really like it

3.0 / 10.0

Dec 2023

Hotel is nice elevator went out had to use stairs had to pay to use pool towels were lacking no hand towels wash rags had to use towels for pool

6.0 / 10.0

Oct 2023

Very good security

10.0 / 10.0

Oct 2023

Safe

4.0 / 10.0

Sep 2023

Need to change the shower and the toilet door is very difficult to open.

5.0 / 10.0

May 2023

Big Rooms, Nice Pool, Cold AC and HOT WATER!! could use more foreign friendly breakfast options though.

5.0 / 10.0

May 2023

This my second stay at the Hotel so far everything is great. Foods it's good, swimming pool fine, reception was accommodating upon check in and C/out. I'll recommended to my friends.

6.0 / 10.0

Apr 2023

Staff was friendly, the onsite breakfast and meals were good. Room was very dated, late 70's early 80's feel, only one of the TV's had a working remote, the toilet did not flush properly and the shower pipe kept popping out of the wall and so we had to hold it together to use the shower. The cockroaches were a concern but the fridge was clean and so we just kept all food items in there. The bed was comfortable and the room was cleaned when asked, overall this is an ok place to stay and if necessary I would stay here again.

8.0 / 10.0

Mar 2023

I like the friendly staff. What I don’t like is the housekeeping. Never change some of the dirty towels

10.0 / 10.0

Jan 2023

Nice place. Lots of rules, procedures, and rigidity especially since we were about the only ones there; and they had to know exactly who we were. But I would go back. Breakfast was good.

8.0 / 10.0

Sep 2022

The property and staff were very nice

5.0 / 10.0

Apr 2021

Everything was good, although the wifi at times was tough to connect too.

5.0 / 10.0

Apr 2021

My stay was fantastic - service was real good. Any concerns were immediately looked after. Only minor issues were the wifi was tough to connect to at times and although the breakfast was good the food was cold.

5.0 / 10.0

Apr 2021

Everything was good. Only minor complaints were that the wifi was tough to connect to at times and the breakfast served was good, but the food was cold.

4.0 / 10.0

Oct 2019

It was so disappointing and scary to wake up because there was a blackout in the whole city and it took maybe an hour before their generator worked. I was so worried for my 1 year-old daughter because she has asthma. And when I called the front desk, I found it impolite that the lady I was talking to was getting the answers from somebody else.

4.0 / 10.0

Sep 2019

I had a wonderful stay at the palace the guards the reception the house keepers,kitchen staff,all awesome, the only let down the poolman needs to clean the pools,horrible letting the team down mate

8.0 / 10.0

Apr 2019

The restaurant had great pizza but loud in dinning room. so we had it sent to room

3.0 / 10.0

Nov 2018

I will give 3 stars to them, because I can't connect their wifi, and shower have no hot water. They are friendly, and the breakfast is very delicious. But they transfer me to a different room each day, was there 3 nights and all in a different room.

4.0 / 10.0

Sep 2018

The hotel I booked was a basic twin bed room, priced accordingly, even though it had no windows, there was still some noise heard from outside traffic in the morning. I think the noise came through a small access door below the a/c unit. The other thing that felt awkward was the security at the lobby..They had armed guards with metal detector just like the airports...Yes its ”Better safe than sorry”, maybe its good to have all tgat security but for a hotel,,,it does sends out possibly the message that the area is very unsafe. I really didn’t feel unsafe in the area but walking (7-10min) to to main avenue might might be scary to dome guests. They do provide a good SUV shuttle for the airport that I used, with a professional driver. Decent breakfast was included. Dinner buffet on Friday was typical Filipino food, not many choices, but not expensive and it tasted good. They have a nice swimming pool. Staffs were cordial and friendly. Hotel was cleaned and the room bed was comfortable to sleep. I would recommend the hotel to others, but management really need to explain why all that security is needed..If there is a good reason for the protection of their guests,,,I would accept that,,but please do respond to me on that. You have my email address on file. Please reply there.

10.0 / 10.0

Sep 2018

Friendly staff, comfortable, beautiful room, nice pool, breakfast buffet. Highly recommend!

6.0 / 10.0

Jun 2018

Their bathroom has leaking, though its new. We convey the problem to them early morning, until we went back late at night the problem was still there hence we asked to be transferred to another room, much to our inconvenience.

3.0 / 10.0

May 2018

overall are excellent, nothing to complaint, from the guard to the front desk staff, very helpful, definetely i will recomend this hotel....thank you grand palace

4.0 / 10.0

Apr 2018

The shower is broken no falling water maybe . I stay for one week the breakfast meal is always the same

2.0 / 10.0

Apr 2018

Not a lot of nice hotels to choose from in this area. This is probably one of the nicer hotels. Staff is very friendly, the lobby and rooms are clean and fairly comfortable (had A/C problems but they got resolved) but breakfast buffet is terrible. 4 dishes served in warmers turned off so all food is cold. Very limited food choice but at least they had brewed coffee.

1.0 / 10.0

Feb 2018

Our stay was two adults and one 9 year old kid in one room and the booking confirmation from Hotels.com shows breakfast is included. When checking in, the reception told me we are having extra bed and will prepare it soon and i told her yes thanks. But when checking out, they charged me extra bed fee. I told i was not told about that at all and its prepared by the hotel without my asking then she asked the last night staff and removed the bill for bed. Instead she suddenly ask me to pay for the extra breakfast fee even their bill doesnt show it at all as if its a kind of revenge. I told her to check the confirmation from Hotels.com telling breakfast is included for 3 of us. She just said just ok theyd cut off the breakfast and bed fee with no apologize at all. Its a kind of cheating and the managing operation is terrible, far from the normal hotel management.

5.0 / 10.0

Feb 2018

Very comfortable and spacious rooms Ecelellent breakfast Staff very friendly and accomodating A credit to Butuan

5.0 / 10.0

Jan 2018

Nice hotel. Very cozy and clean. Staffs were approachable and helpful. The place is in the heart of a city. Near in Gaisano amd Robinson place. Thumbs up!!!!

3.0 / 10.0

Dec 2017

The food provided is unhealthy, loaded with fat. Some of the items on the menu are not even provided.

2.0 / 10.0

Oct 2017

First thing I would say, it's a disappointment. I went to check in and found out i was 2 days late. I know I'm wrong but they didn't give me even a one day stay credit. It was a waste of money. Plus, buffet is so expensive. There's nothing spectacular with their foods. Although, the room where we stayed was clean and nice but the pool is not that nice. I regret it. I would never recommended to anybody.

2.0 / 10.0

Oct 2017

First thing I would say, its a disappointment. I went to check in and found out i was 2 days late. I know Im wrong but they didnt give me even a one day stay credit. It was a waste of money. Plus, buffet is so expensive. Theres nothing spectacular with their foods. Although, the room where we stayed was clean and nice but the pool is not that nice. I regret it. I would never recommended to anybody.

5.0 / 10.0

Aug 2017

Very comfortable and great facilities. I only had two small issues and they were having to get my room card reprogrammed after on day as it stopped giving access to the lift and my room and the internet wifi codes kept failing. Apart from that we really enjoyed our stay.

FAQs

How much does this hotel cost compared to others in Caraga?

The average price for a rental in Caraga is £31 per night. This rental is £2 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Grand Palace Hotel Butuan. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Grand Palace Hotel Butuan pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Grand Palace Hotel Butuan?

We found 7 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony or patio.

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Grand Palace Hotel Butuan

Hotel in Caraga

Reasons to book

About this hotel

Amenities

Map of Caraga

Nearby attractions

Available Rooms

Standard Double Room

Single Room

Matrimonial Room

Deluxe Double Room, 2 Bedrooms

Presidential Room

Grand Palace Hotel Butuan

Hotel in Caraga

Reasons to book

About this hotel

Amenities

Map of Caraga

Nearby attractions

Available Rooms

Standard Double Room

Single Room

Matrimonial Room

Deluxe Double Room, 2 Bedrooms

Presidential Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Caraga?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Grand Palace Hotel Butuan pet friendly?

What amenities are available at Grand Palace Hotel Butuan?

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