NH Collection Merida Paseo Montejo
Hotel in Merida
4-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Eco-certified Mérida hotel in Mérida Centro with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite.
Housekeeping is available on request.
NH Collection Merida Paseo Montejo offers 120 air-conditioned accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions are featured in guestrooms.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite.
Housekeeping is available on request.
NH Collection Merida Paseo Montejo offers 120 air-conditioned accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions are featured in guestrooms.
Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Map of Merida
Available Rooms
Superior Room
1 King • 226 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Premium Room
1 King • 226 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Room
1 King • 495 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Family Room (2 Adults + 2 Children)
1 King • 398 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Superior Room (2 adults + 2 children)
2 Double • 226 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
££££
Ratings and reviews
1.5 / 5.0
Bathrooms too small and smelly
No hot water on occasions
2.5 / 5.0
Excellent hotel. Good service.
2.5 / 5.0
The services and accommodations where great…
2.5 / 5.0
All around good. We bought clients to visit our offices in Merida and staying at NH Collection was an excellent choice.
1.5 / 5.0
Overall the property is not well kept. There’s a general sense of poor maintenance and lack of cleanliness. There’s a shopping center on the ground floor that held a loud music concert on a Thursday until 11pm making it impossible to relax in my 4th floor room facing the shopping center courtyard. The staff did accommodate me the next day and changed me to a street facing room that reduced the noise coming from the shopping center’s music stage.
2.5 / 5.0
The staff couldn’t have been more accommodating. Despite my non-existent Spanish language, the patience, kindness and warm interactions for support and assistance from the reception, to the restaurant and kitchen, my stay was very memorable. My arrival and check-in was seamless. I had booked through hotels.com and didn’t realize that it included the buffet breakfast which included a wide variety of local and traditional American breakfast items. My room was very clean and comfortable with strong air conditioning to counteract my slow adaptation to the hot and humid days of the Yucatan. On my departure, my flight was very early, and the kitchen and reception staff thoughtfully curated a healthy fresh fruit breakfast for me to take away which was such a blessing, given the time restrictions when dashing for your flight back home. Everyone from soup to nuts at the NH Collection Merida Paseo Montejo was absolutely stellar, kind and top notch hospitable. The central location of the hotel was also key to access lots of local eats. Highly recommended!!!
1.0 / 5.0
The staff service is terrible
5.0 / 5.0
Great hotel and location
5.0 / 5.0
I love the location, it was easy to move around. Plenty options to eat there. The room was clean and neat. The staff was friendly, helpful and professional.
5.0 / 5.0
Very private, easy parking and 24 hour room service
2.0 / 5.0
Overall is an average hotel. I was expecting a little bit more but did not get that extra special feeling.
The first day the elevator didn’t work so we took the emergency stairs. It was disgusting, they have not cleaned that area in years.
Food was good but a bit pricey.
5.0 / 5.0
A perfect accommodation experience 。
3.0 / 5.0
The rooms had an strong musky smell due to the HVAC system we ask to be transferred to other room because the smell but still the same unfortunately the glass windows can’t be opened so no fresh air can come into the room
5.0 / 5.0
Staff was excellent service was great. Food options were fantastic.
5.0 / 5.0
The NH is a nice hotel at two corners of the Paseo Montejo. We did not try the breakfast/restaurant because there are plenty upscale restaurants available just down the elevator. The staff was very friendly and watching the sunset from the pool on the rooftop is an amazing experience. Highly recommendable!
5.0 / 5.0
The pool and that view were amazing! Very few towels at the pool side for use.
4.0 / 5.0
I requested separate beds which they did not grant.
4.0 / 5.0
It was ok. I wouldn’t stay there again.
1.5 / 5.0
Hotel staff was friendly and helpful. We were traveling with a pet the they were very accommodating. We had a very early flight to catch. The music (bass) coming from the courtyard of Paseo 60 was very loud. Until 1 am or so. A band played from 9pm at least 11pm. Would not recommend if you have plans to sleep.
5.0 / 5.0
Staff were friendly and helpful. It was centrally located and breakfast was good!
3.0 / 5.0
No bottled water in room. No hot water in shower. Would not say VIP service. Also no key to bar offered
3.0 / 5.0
The rooms were not ready, staff could care less and wanted to downgrade our rooms. The restrooms were not cleaned when we arrived to the rooms.
4.0 / 5.0
Very Good
5.0 / 5.0
Great hotel Local to a plaza and has a great gourmet food court downtown stairs .
2.5 / 5.0
The breakfast buffet it was amazing and delicious, and the staff very friendly and give us excellent service, I will definitely get back because of them and the fantastic breakfast buffet.
4.0 / 5.0
Nice hotel. Very attentive staff
5.0 / 5.0
Staff were great. Great location.
4.0 / 5.0
The stay was good
3.0 / 5.0
The hotel is inside the Paseo 60 shopping center and a block away from Paseo Montejo. Lots of restaurants, cafes and historic places to visit on a walking distance.
Unfortunately the room floors, desk, night stand, and all the bathroom was extremely dirty, there was mold inside the shower. Hallways leading to the rooms were dirty and smelly as well. Rooms are small. We make the reservation for 3 people and only receive 2 (old and very used) towels we call once when we arrive that day and twice the next morning to get a third one and the towel finally appear right when we were leaving to check the city…
The beds were comfortable and the breakfast buffet ($17 usd pp if you pay at the property) was good but not many options as you may expect for a buffet,
4.0 / 5.0
I loved the extra benefits, I got upgraded to a Junior Suite with a hot tub! The pool was literally on the ceiling/top floor, and even though it was warm at night, not the best idea to get in during a thunderstorm. The room, considering it was a Junior Suite, was a bit small... I mean, it was fine, specially the bathroom, but I can't imagine how small a normal room would be.
About the bathroom: Yes, it was very big, but I didn't like that there was no door for either the hot tub or shower, so all the water splashed out.
About the breakfast buffet: For the price, it was okay... a little bit of everything, but not a big variety. The only thing is that there was no hostess, only one waiter doing everything, which was not very efficient.
Experience during check in: Great! The person in charge at that moment was very nice, helped me print out some documents I needed, made the upgrade to the Junior Suite, etc
4.0 / 5.0
Very convenient to historic area Mérida Good dining nearby. We have stayed here before and noticed not as clean. Water was not hot and faucets leaked water
5.0 / 5.0
Excellent customer service and staff. Great restaurants option within premises. Walking distance to historic sites. Comfortable bed. Spacious room however a strong humidity odor was detected at the hallway and inside bedroom. No bar service. No ice due to malfunction freezer.
3.0 / 5.0
Location is perfect a lots of restaurants around at night.Music at night however the shows are from 9-11 that is a little late and you can hear the music in the rooms. The rooms need more attention on the cleaning. The nestle coffee machine did not had a lid where you put the water. No water bottles replenished everyday. Mini fridge locked unable to used. Head board with stains no enough towels for hand and face . The hallways smells humid.
3.0 / 5.0
Decent hotel with great staff and amenities, but the tissues were moldy, shower wasn't super clean and the bed was just ok.
3.0 / 5.0
pros: it's in a great location with lots of restaurants nearby
cons: it's old and poorly maintained
5.0 / 5.0
Great experience
1.5 / 5.0
It was okay, I thought it was better, kind of smaller than I expected maybe thats why my rate. Overall was okay. I though I would have bathtub per the photos but I didnt.
5.0 / 5.0
Ok
2.0 / 5.0
The worst service I have seen in the NH collection group. Offer mini bar service and is empty, then put some drinks and the mini bar is closed with safety key, air dresser with out of service. Doesn’t have swimming pool bar service. Really they need to fix a lot of thinks I will never come back to NH Merida. There is many offers better at the same price
3.0 / 5.0
The hotel was modern and nice image, however my experience with the service was horrible.
We arrived at 11am (we knew Chek-In was at 3 but wanted to see if the room was ready or at least to leave our luggage and go walk). At 3 we showed up room was ready but only a 2 beds when we required for a king bed. She said to wait another hour because they had nothing ready. 1hr waiting nothing she knows we are there waiting but no communication so I go see her and she finally gave us a room. The place is nice however you can hear everything, isolation is not good, the bed was uncomfortable. One night we asked for room service never come. We never saw the stuff with a sincere smile.
FAQs
How much does this hotel cost compared to others in Merida?
The average price for a rental in Merida is £46 per night. This rental is £47 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at NH Collection Merida Paseo Montejo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at NH Collection Merida Paseo Montejo. Enjoy the water!
Is NH Collection Merida Paseo Montejo pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at NH Collection Merida Paseo Montejo?
We found 5 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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