Shama Suasana Johor Bahru

Full-size fridge, microwave, stovetop, coffee/tea maker

8.6 / 10.0

Excellent(362 Ratings)

Apartment hotel in Johor Bahru

1 king bed

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment hotel

Aparthotel with free parking, steps from Komtar JBCC
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, dry cleaning, and laundry facilities.
Each apartment features a kitchenette with a refrigerator and a stovetop, plus free WiFi and a plasma TV with cable channels. Thoughtful touches include bathrobes and slippers, and also available are a balcony and a coffee/tea maker. Housekeeping is available on request.
Shama Suasana Johor Bahru offers 88 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Accommodations at this 3.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and bidets.

This Johor Bahru aparthotel provides complimentary wireless Internet access. Plasma televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Map of Johor Bahru

Nearby attractions

Resorts World Sentosa

Available Rooms

Suite, 1 Bedroom (King)

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Bedrooms

1 King • 2 Single

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 3 Bedrooms

1 King • 2 Single

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Executive Suite, 1 Bedroom (King)

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Suite, 1 Bedroom (Twin)

2 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

££££

Shama Suasana Johor Bahru

££££

8.6 / 10.0

Excellent(362 Ratings)

Apartment hotel in Johor Bahru

1 king bed

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment hotel

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Map of Johor Bahru

Nearby attractions

Resorts World Sentosa

Available Rooms

Suite, 1 Bedroom (King)

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Bedrooms

1 King • 2 Single

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 3 Bedrooms

1 King • 2 Single

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Executive Suite, 1 Bedroom (King)

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Suite, 1 Bedroom (Twin)

2 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

8.6 / 10.0

Excellent(362 Ratings)

5.0 / 10.0

Dec 2024

Best location in Johor. Nearby all the food and shopping areas. Beautiful view and the rooms are spacious and clean. There is even a dining table, a living room and kitchenette for your cooking if there is a need to. Its pricey but it is worth the money for the comfort and feel of home

4.0 / 10.0

Nov 2024

Location super, link to alternative road, no jam to get back to hotel. Condition n cleanliness not so good, especially when compared to high price paid.

8.0 / 10.0

Jul 2024

Convenience and cleanliness

3.0 / 10.0

Jul 2024

Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.

3.0 / 10.0

Jun 2024

Through out the stay all the lifts were out of order except the service lift. Inconvenience and lack of communication and updates.

1.0 / 10.0

Jun 2024

All the lifts were down and wasted time to use cargo lift 30 mins each time. Stayed 3 nights and maintenance still cannot fix the lift. Definitely give this property a miss. Horrid experience and just spoil the holiday mood.

8.0 / 10.0

May 2024

Aircon in all rooms did not come on at all when we first check in. Had to wait 2 hours and even call maintenance before aircon came on. Aircon was also intermittent throughout the night. Property is very nice and clean though.

6.0 / 10.0

Mar 2024

It was a convenient place to stay as it was opposite KOMTAR. It was a busy hotel so the place needs some regular maintenance.

10.0 / 10.0

Nov 2023

Everything is good, except there is no TV feature to watch Netflix, or option for me to plug my HDMI cable on the tv. Else everything is good!

8.0 / 10.0

Nov 2023

Location is excellent, lots of good food and shopping centre. Staffs were not attentive enough,; bookes 2 nites but eoom card only activates dor 1 day. Carparkinf card also, did not activate… counter staff shld be more sensitive to such things and frustration of customers…

2.0 / 10.0

Nov 2023

I have stayed here multiple times and have always love the hotel. However this was the worse experience i had. Firstly the door was not functioning well. I had to change both my keycards at least 5 times over my 3 nights stay. Also when i check into the room, the tv was welcoming another guest name instead, it seem like they have just decided to swop my room. Also the shower head was set so high that i could not reach it and had to use the rain shower. I did not have these issues when i stayed in this hotel previously so i am not sure if it is this room. Just a suggestion, please install some racks in the shower for guests who would like to use their own toiletries.

4.0 / 10.0

Oct 2023

Nice location but room condition didn't meet the expected condition

2.0 / 10.0

Sep 2023

Check in process was slow. Receptionist was inattentive. Ants spotted in toilet’s sink and dining table upon entering room.

10.0 / 10.0

Sep 2023

It’s very near to City Square where we will do our usual shopping. It would be great if there is shuttle bus to bring guests to other shopping malls.

5.0 / 10.0

Aug 2023

Hotel is near to shopping mall and many eateries around the area. Hotel location is near to JB Sentral whcih is convenient and room is clean.

5.0 / 10.0

Aug 2023

We stayed in the 3 bedroom alartment and it was fantastic. It was clean and furnishings were in good condition. There was a kitchen and a dining area as well as hall/coffee table and small balcony. Very convenient location as well.

8.0 / 10.0

Jul 2023

Room are spacious & comfortable

8.0 / 10.0

Jul 2023

Flying pan & wok scratches faulty unable to use. Don't understand why was not change and it is not safe for cooking

5.0 / 10.0

Jul 2023

Room was comfortable. However there is some defects we found in the room need to be improve and I have spoken to the duty manager and housekeeping team. 1. Master room balcony sliding door has a cracked line and fingerprints. 2. Leaking stains found at master bed room ceiling, it is very weird when lying on the bed. 3. Master bed room grouting condition is not up to standard. 4. Living room toilet bowl seat cover loose. 5. Air vent grill seem like falling down. A silicone layer not fill up. 6. Ants coming out from the entrance door frame all the way till kitchen counter. 7. Living room window counter dusty and Fingerprints. (Housekeeping team have cleaned on the spot after received comment) I am happy with my stay and the fast response to the team and the room should need to do preventive maintenance.

8.0 / 10.0

May 2023

Area was quiet and accessible.

4.0 / 10.0

Mar 2023

The apartment was nice, clean and spacious. The only thing i feel that needs improvement is the smell. Other then that all good

1.0 / 10.0

Feb 2023

I was given at level 33 room 11 Check-in the wifi has no internet connection Check with reception counter and was told it takes a while Later after my dinner, check and found still the same wifi have no internet connection Reception counter told it is the server issues and get back to us but never Called again later & was told technician will come to my room and check Technician came and say it is not hotel server but the service provider outside No notice from the hotel or follow up at all till I check out Very disappointed stay at this hotel. Reception staff counter was unfriendly

10.0 / 10.0

Feb 2023

Good

4.0 / 10.0

Feb 2023

Location is good just next to city square, staffs are polite and helpful, room is big and good for friends / family to stay. However the cleanliness of the room need to be improved.

10.0 / 10.0

Dec 2022

Nice view and very good location..

3.0 / 10.0

Jun 2022

too noise on the upper floor.. aircon blower is to loud

10.0 / 10.0

Jun 2022

Seamless check-in. Excellent service. Breakfast at the cafe can be improved.

5.0 / 10.0

Oct 2021

Great hotel since my last visit. Only at current time the access to the hotel a bit challenge due to construction.

3.0 / 10.0

Sep 2020

Excellent room. Very clean. Nice view. Recommended.

4.0 / 10.0

Aug 2020

Location is convenient and still quiet enough to rest.

2.0 / 10.0

Mar 2020

nice cozy 2 bedrooms apartment with living room and kitchenette. there are basic dining plates and cutlery available. a huge fridge in the kitchen which is good too.mattress in bed is a bit hard but pillows are good for a comfortable sleep. 2 bathrooms in their apartment with hair blower, clothes iron and ironing board in the apartment.location is just across the street from City Square Mall with 7/11 and some food outlets on the lower floors of the apartment

2.0 / 10.0

Mar 2020

nice cozy 2 bedrooms apartment with living room and kitchenette. there are basic dining plates and cutlery available. a huge fridge in the kitchen which is good too. mattress in bed is a bit hard but pillows are good for a comfortable sleep. 2 bathrooms in their apartment with hair blower, clothes iron and ironing board in the apartment. location is just across the street from City Square Mall with 7/11 and some food outlets on the lower floors of the apartment

5.0 / 10.0

Feb 2020

Prime allocation

5.0 / 10.0

Feb 2020

Good location, spacious! Near main shopping malls like komtar jbcc and city square

2.0 / 10.0

Feb 2020

Nice, new building, convenient location if you intend to travel into Singapore too (otherwise there are more developed/newer areas to select from). The size and quality of apartment was great. Comfortable bed. Good service overall. Breakfast was good too, despite limited choices it was just about sufficient and had something to suit everyone’s preferences.

1.5 / 10.0

Jan 2020

Hotel doesn't allow early or late check out for guests due to its popularity. Dining Hall Aircon noise is pretty loud for those who are light sleepers, probably needs some maintenance to fix it.

2.0 / 10.0

Jan 2020

Hotel doesn't allow early or late check out for guests due to its popularity. Dining Hall Aircon noise is pretty loud for those who are light sleepers, probably needs some maintenance to fix it.

4.0 / 10.0

Jan 2020

Clean place. Everything is good except the aircon is not cold. Cool but not cold.

4.0 / 10.0

Jan 2020

The apartment is clean and nice. Except the first day check in. We were unable to log in the wifi and the telephone is also not working unable to get thru the reception.. have no choice but to go down lobby to update the reception. As when we check in is quote late, so is understandable that facilities team is unable to rectify on the first night. So second day update the reception that the wifi is still not working. They quickly get technician to rectify. So overall is good.

0.5 / 10.0

Jan 2020

I have stayed at Suasana Suites many times but this time I am extremely disappointed. When I checked in at 10.30pm the toilet was so smelly. It smelled like urine. Since it was a 1 bedroom apartment I couldn't ventilate it as my room will be smelly. Whole night couldn't sleep as the smell from the toilet getting stronger. When I went down at 11.15pm to tell the reception he said he will send some one but I told him I was going to get a bite so he said when I come back I inform him. When I got back there was no one at the reception counter. I thought he went to the toilet. So I called the reception when I went up but still no answer. My husband went down and said there was still no one there.. utterly disappointed.. and on top of that the WiFi not working. Very bad

FAQs

How much does this apartment hotel cost compared to others in Johor Bahru?

The average price for a rental in Johor Bahru is £33 per night. This rental is £77 above the average.

Is parking included with this apartment hotel?

Yes, parking is listed as an amenity at Shama Suasana Johor Bahru. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment hotel?

Yes, a swimming pool is available for use at Shama Suasana Johor Bahru. Enjoy the water!

Is Shama Suasana Johor Bahru pet friendly?

Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Shama Suasana Johor Bahru?

We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Shama Suasana Johor Bahru

Apartment hotel in Johor Bahru

Reasons to book

About this apartment hotel

Amenities

Map of Johor Bahru

Nearby attractions

Available Rooms

Suite, 1 Bedroom (King)

Suite, 2 Bedrooms

Suite, 3 Bedrooms

Executive Suite, 1 Bedroom (King)

Executive Suite, 1 Bedroom (Twin)

Shama Suasana Johor Bahru

Apartment hotel in Johor Bahru

Reasons to book

About this apartment hotel

Amenities

Map of Johor Bahru

Nearby attractions

Available Rooms

Suite, 1 Bedroom (King)

Suite, 2 Bedrooms

Suite, 3 Bedrooms

Executive Suite, 1 Bedroom (King)

Executive Suite, 1 Bedroom (Twin)

Ratings and reviews

FAQs

How much does this apartment hotel cost compared to others in Johor Bahru?

Is parking included with this apartment hotel?

Is there a pool at this apartment hotel?

Is Shama Suasana Johor Bahru pet friendly?

What amenities are available at Shama Suasana Johor Bahru?

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