PROXY by The Oriental Albay
Hotel in Bicol
3-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel in Legazpi with free breakfast and a 24-hour front desk
An outdoor pool, a restaurant, and a children's pool are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk.
PROXY by The Oriental Albay offers 83 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels.
An outdoor pool and a children's pool are on site.
An outdoor pool, a restaurant, and a children's pool are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk.
PROXY by The Oriental Albay offers 83 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
An outdoor pool and a children's pool are on site.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
TV
Map of Bicol
Available Rooms
Deluxe Queen Room
1 Queen • 215 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Twin Room
2 Single • 205 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
££££
Ratings and reviews
1.5 / 5.0
The Bad
- Breakfast was SEVERELY lacking, with the food quality extremely disappointing.
- The stench of the creek beside the hotel when you step outside or swim in their pool
- Avoid the rooms facing the city/road if you're staying in a lower floor.
- There is a decrease in value for money due to their price increase.
- Plenty of items unavailable from their restaurant/room service menu.
The Good
- Room size is more than adequate, and the views to either the volcano or the city is nicer on the higher floors
- Bed is comfortable
- Laundry was crisp and clean
- Staff were polite
- Spa therapist was really good. I highly recommend their signature massage.
May reconsider staying elsewhere in the city if this does not improve.
0.5 / 5.0
I travel often all over the world...and i never had to pay ro bring in outside food...500 peso for outside food...RIDICULOUS...won't ever be coming back here and I'll be sure to advise all my traveling friends to NEVER come here.
5.0 / 5.0
Looks nice inside. The dining are and room are well designed. But bathroom is missing of extra towel or rug for the floor. Water from shower are overflowing on the floor. But I would recommend this hotel.
0.5 / 5.0
I cut my stay only one day and transfer to onother place I booked for two days use only one day
2.5 / 5.0
This was a great place to be based in Legazpi with a lovely outdoor pool that was warm thanks to some very sunny days. Our room looked out on the main road but this was in no way a problem and was not noisey. All the staff were warm and friendly, especially Callie who was always on duty in reception. She’s a little dog who quite happily sits on the reception desk greeting visitors. If you feel you want a change from the hotel food (which was good) you can order in from Grab but there is a charge added if your order is before 10pm. The room was spacious and clean with a very comfortable bed.
1.0 / 5.0
Poor management!!
4.0 / 5.0
Staff were awesome, room/bathroom amenities were disappointing. Breakfast can be improved.
4.0 / 5.0
Location.
3.0 / 5.0
This is rated as a “4-star” hotel. At most, I’d give it a 3-star and that’s being very very generous. Bathroom wasn’t very clean and there were winged insects (flies?) in the sink. I saw that some of the work done in the room I was in was rushed too. Included breakfast was very limited and disappointing. I was expecting more since this hotel was carrying the name “Oriental” and I stayed in far better hotels that’s cheaper and have better amenities…
The staff were trying extra hard to accomodate and please guests but they felt like they were hospitality students who were in apprenticeship and didn’t know what they were doing.
Also phoned the desk from room to let them know that the WiFi wasn’t working. They said they’ll let their IT department know but no action was taken. I didn’t get a call back as well… Issue wasn’t fixed and I just resorted to using my mobile data for work.
Menu was made from a coloured bond paper that was laminated. Not to nitpick but this is supposed to be a 4-star hotel.
Dinner was lacklustre. I ordered a cheeseburger, which is really hard to screw up. What I got: overcooked and burned patty that wasn’t seasoned well. Potato chips that came with it tasted bitter like it was burned. I did like the lumpia on a positive note though.
I’d pay a little more money for a better hotel, which Legazpi City has quite a few of.
One good thing I can say us that the bed and pillows were super comfortable.
2.0 / 5.0
Room Amenities is not good. Shampoo and conditioner, soap is empty. Breakfast is limited and no choose and few. Security and some staff sleeping in the lobby at early morning. Lobby is very dark at night. First time and will not recommended to my friends to stay.
5.0 / 5.0
Safe and clean environment, staff well mannered!!!!
2.0 / 5.0
Have stayed hear a few times. Property is declining. Ac didn’t work. Free breakfast was buffet and mostly cold.
4.0 / 5.0
New building and close to the Main Street.
1.0 / 5.0
no slippers, no wifi inside the room
5.0 / 5.0
Staff were nice and helpful. Breakfast is ok. Room is clean, it’s just the towels and beddings a bit stained. Aside from that, we’re enjoying our stay.
5.0 / 5.0
Friendly and efficient staff. Quiet. Comfortable beds. Decent amenities. Fast elevators.
1.3 / 5.0
Almost excellent, may i suggest to place another trash bin in the room not only inside the cr.
2.5 / 5.0
Almost excellent, may i suggest to place another trash bin in the room not only inside the cr.
2.5 / 5.0
Excellent and friendly staff. Ample parking. Fast elevators. Good food.
5.0 / 5.0
Good place to stay. Central location to attractions.
2.5 / 5.0
The view was great food and service was a pleasurable experience. The room was kept neat and tidy, we have been well accomodated by the staff .although we have encountered issue on the booking reservation they have made their best to assist and adress our concerns .The confirmation was not their fault i guess it was more on the App itself.
1.3 / 5.0
The view was great food and service was a pleasurable experience. The room was kept neat and tidy, we have been well accomodated by the staff .although we have encountered issue on the booking reservation they have made their best to assist and adress our concerns .The confirmation was not their fault i guess it was more on the App itself.
0.5 / 5.0
Bad customer service, bad plumbing, bathroom floor flooded, can’t use the vault because no staff would come and open the safe so I was forced to carry all my important documents and jewels everywhere I go. No towels in the room we have to go down every single night to ask for towels and on the last couple of days we just didn’t bother asking anymore. We also sat down for breakfast but 45 minutes wait still nothing so we decided to walk out and get breakfast somewhere else. Never ate breakfast again in the hotel. Will never stay in this hotel again very disappointed
2.0 / 5.0
The staff was was great. They were quick to respond to our requests and always got the job done quickly. I would definitely stay here again.
1.5 / 5.0
The overall stay in Proxy by The Oriental Albay is fine but then we did not get notified that the pool is occupied because of a debut party. I mean part of our plan is to hangout by the pool at night but got ruined so we just stayed in the room all night instead.
The television got only one channel which is really disappointing lol
There is also some kind of unpleasant smell when we first entered the room and we extinguished it by spraying perfume.
1.5 / 5.0
Very polite and accomodating staff
2.0 / 5.0
Tried direct booking but front desk officer took long to respond so I tried using hotels.com app instead for seamless booking. Upon arrival, we noticed the warm atmosphere at the lobby due to poor airconditioning but the lobby was clean and easy to look for. We added one more room since we are 5 persons all in all. The roomy was neat and cozy which is a plus along with the spacious bathroom. We noticed the room door to be a bit thin so you can here people outside walking along the hallway. It was a satisfactory stay overall as the hotel offers good value for money with their pricing. Parking is located at the back near the pool but can be a bit crowded during weekends. Buffet is affordable
2.5 / 5.0
It was a nice experience. Shen is so accommodating.
2.5 / 5.0
It was a nice experience. Shen is so accommodating.
2.0 / 5.0
Overall, enjoyed the stay at the PROXY. The staff are very accommodating :) There were some issues with the heater in the room (not able to fix)
2.0 / 5.0
Overall, enjoyed the stay at the PROXY. The staff are very accommodating :) There were some issues with the heater in the room (not able to fix)
1.0 / 5.0
- on our first day upon entering the room can see hair on the floor
- drainage on the shower area was clogged
- hmmmm also foul odor upon entering the room only to realize it was the room attendant who assisted us
- unable to connect to the internet
- we have to transfer to another room due to unacceptable circumstances which is kind of a hassle
- on our 3rd day water supply was disrupted for hours or so so we cannot use the toilet
1.0 / 5.0
- on our first day upon entering the room can see hair on the floor- drainage on the shower area was clogged- hmmmm also foul odor upon entering the room only to realize it was the room attendant who assisted us- unable to connect to the internet- we have to transfer to another room due to unacceptable circumstances which is kind of a hassle - on our 3rd day water supply was disrupted for hours or so so we cannot use the toilet
2.0 / 5.0
I like the location of this hotel which is right in the city. It has a nice pool and lounging area. The restaurant located at the ground floor of the hotel was okay too. Needs improvement though on their servings coz I found it not enough for 1 person. Also, if they’ll be using placemats for every table it should be changed every after use. During our stay we had problems with the wifi which was resolved after a good 5 hrs or so. We had a water problem too during our stay which was so annoying. We did a night swim and when we got to our room to shower, there was no water supply. They didn’t offer any solution but kept on saying, “we’re having maintenance check what the problem is. We’re sorry.” I even had to ask if we can shower at the hotel Spa, which they should’ve offered at the beginning coz we’ve been waiting for hours to have it fixed. Overall, our stay was OK. Hotel is newly built/ renovated/ modern interior. Food tasted good but needs to serve more per serving. Restaurant staff who worked during closing hours were great. Security officer and front desk personnel were courteous.
2.0 / 5.0
I like the location of this hotel which is right in the city. It has a nice pool and lounging area. The restaurant located at the ground floor of the hotel was okay too. Needs improvement though on their servings coz I found it not enough for 1 person. Also, if they’ll be using placemats for every table it should be changed every after use. During our stay we had problems with the wifi which was resolved after a good 5 hrs or so. We had a water problem too during our stay which was so annoying. We did a night swim and when we got to our room to shower, there was no water supply. They didn’t offer any solution but kept on saying, “we’re having maintenance check what the problem is. We’re sorry.” I even had to ask if we can shower at the hotel Spa, which they should’ve offered at the beginning coz we’ve been waiting for hours to have it fixed. Overall, our stay was OK. Hotel is newly built/ renovated/ modern interior. Food tasted good but needs to serve more per serving. Restaurant staff who worked during closing hours were great. Security officer and front desk personnel were courteous.
2.5 / 5.0
...
0.5 / 5.0
The room given to us has just been vacated by a previous guest and base on how we saw the room, the beddings were arranged but when we move one of the bed the floor under it was dusty and dirty. The shower room looks like it was cleaned in a hurry and no bathroom rug was in place. The shower room drainage was clogged. Service was slow. This was also the first time I encountered checking in a hotel that doesn't have complimentary bedroom slippers. When I asked front desk for it, he said it can be provided for us but we need to pay for it. And they say it's a 4 star hotel?? Even the staffs that assisted us with their plated complimentary breakfast looks like they did not undergo proper training. This hotel is absolutely NOT recommendable. Instead of having a stress free staycation, we end up stressing during our stay.
2.0 / 5.0
The hotel was accomodating. We requested for an early breakfast as we have to drive early and they granted. Staff are friendly
1.0 / 5.0
Great place to stay
2.0 / 5.0
Staff was pleasing and easy to approach
FAQs
How much does this hotel cost compared to others in Bicol?
The average price for a rental in Bicol is £31 per night. This rental is £21 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at PROXY by The Oriental Albay. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at PROXY by The Oriental Albay. Enjoy the water!
Is PROXY by The Oriental Albay pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at PROXY by The Oriental Albay?
We found 5 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and tv.
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