Hyatt Ziva Cap Cana - All Inclusive
All inclusive resort in Punta Cana
2 queen beds, 1 sofa bed
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this all inclusive resort
Luxury property on the beach, with 4 outdoor pools
Catch some rays on Hyatt Ziva Cap Cana - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Hyatt Ziva Cap Cana - All Inclusive offers 375 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.
A private beach and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Catch some rays on Hyatt Ziva Cap Cana - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Hyatt Ziva Cap Cana - All Inclusive offers 375 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
A private beach and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Map of Punta Cana
Available Rooms
Resort View Junior Suite Double
2 Queen • 1 Sofa • 600 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Resort View Junior Suite King
1 King • 1 Sofa • 600 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Grand Suite, 1 Bedroom, Ocean View (Master, Club)
1 King • 1 Sofa • 1345 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Club Suite, 1 Bedroom (Master)
1 King • 1 Sofa • 1238 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Junior Suite, Oceanfront (Club, Double)
2 Queen • 1 Sofa • 600 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
££££
Ratings and reviews
2.0 / 10.0
Our check in was horrendous when we were told we had to downgrade our room. We were given a cabana to use as a gesture. The staff throughout the hotel was discourteous and rude. Often speaking rudely to me and my family when asking for basic things. We paid for club access and on the first day the security attempted to throw my father in law out of the club area instead of simply asking his room number. If this is an issue wrist bands should be used. The staff here needs to be trained in hospitality.
Fortunately thanks to yefri at the pool concierge we had a good time for the remainder of our short stay. Unfortunately still won’t be returning.
4.0 / 10.0
Review of Hyatt Ziva Cap Cana
My recent stay at Hyatt Ziva Cap Cana was a delightful experience overall, with a few areas for improvement.
The absolute highlight of my visit was dining at Rue de Rivoli, the French restaurant located at Hyatt Zilara. The food was exceptional, and the service provided by our waiter, Danieri, was second to none. His professionalism and attention to detail elevated an already amazing meal. It was truly the best dining experience of our trip.
On the other hand, my experience at Navigator, another restaurant on the property, was underwhelming. I tried the Boca Chica dish, and unfortunately, it didn’t deliver the vibrant Dominican flavors I was hoping for. While I understand the restaurant has a different concept, a stronger infusion of local flavors would enhance the menu.
In terms of activities, the resort could benefit from more entertainment options for adults to keep the evenings lively. Despite this, the overall service at the hotel was excellent, with friendly and attentive staff always ready to assist.
Hyatt Ziva Cap Cana is a beautiful resort with great potential, offering outstanding dining and fantastic service. With a few enhancements in culinary variety and entertainment, it could be a truly unbeatable destination.
10.0 / 10.0
We loved the property. Our son enjoyed the water park. Osiris service and attention to detail was very significant for our stay. We’ll definitely come back
10.0 / 10.0
This hotel is really the very best we have visited in Punta Cana and around the world. There is really nothing negative to say about it. The staff was incredibly attentive and friendly. Shout out to Amado, Freddy and Maximo in the pool area. They were all on top of their game and extremely professional and helpful. The hotel was not cheap but it was worth every penny. Keep up the good work!
10.0 / 10.0
The resort is great! The customer service is top notch and food was delicious. I highly recommend it. If I could just suggest one thing it would be to have more activities for the night after the pool is closed.
10.0 / 10.0
The resort was very nice, and didn’t seem over-sized like some hotel properties where it is impossible to see everything, making it an ideal destination for families with kids or aging parents.
The staff is amazing and very friendly. They are all very helpful and pleasant. They will try to upsell you at check in, if you’re not careful.
The staff at the watersports area were hilarious and it was easy to borrow equipment to take out.
The food was hit or miss some nights, you could tell that some desserts were mass produced, but anything that you saw people actually cooking or making was delicious.
10.0 / 10.0
Overall very nice.
only thing I didn't love was, in the case of the Super Mercado buffet style, It is worth considering letting the tourists help themselves, as in most 5 star hotels. Feels a little uncomfortable having to ask somebody to serve you for every little piece of food.
8.0 / 10.0
Highly recommended
5.0 / 10.0
The Hyatt Ziva Cap Cana was a perfect vacation for our family. There were always things to do, food options were great and tons of options. The size of the gym was very impressive and so was the beach. We felt VERY safe during our time and never worried about letting our 11 and 13 year old go do their own thing.
10.0 / 10.0
The grounds were beautiful and staff was friendly and helpful.
10.0 / 10.0
I am rating the hotel and the staff 5/5. Although we have a poor check-in experience, overall this hotel is beautiful and probably the best we've been in Punta Cana.
Sharing my experience w/ the problem I had w/ my booking w/ Expedia and how the hotel handled it.
Booking details included Junior Suite Swim up-King, balcony/patio with Ocean view, Club level-club lounge access, among others.
A few days before, I messaged the hotel to confirm my booking and its details. I was told that my booking doesn’t include an ocean view and the club level. Those 2 are upgrades and was asked if I wanted to avail myself, of course, with an extra charge.
I had an Expedia agent confirm my booking details & inclusions (which of course, included those 2 upgrades, I paid for them during booking) and told the agent to e-mail the hotel reservations directly so communication must be between them.
In other words, my booking and its details from Expedia were not honored by the hotel and as expected, we had a hard time checking in which took almost 2 hrs.
It was too much hassle and ruined our vacation mood from the beginning.
Both parties, Expedia and the hotel were blaming each other and no one ever admitted who was at fault.
I was given false booking upgrade details by Expedia, and the hotel was also firm by saying it wasn’t the hotel room class that was booked.
Ending: we were given a regular Junior Suite-Swim up king, NO VIEW, and the Club level access was given as a“complementary”
10.0 / 10.0
The resort was very busy but we never had a problem finding chairs by the pools. The breakfast buffet and the Mongolian BBQ were the best food options by far.
10.0 / 10.0
Everything was amazing, the food, the room, the staff in general. I give 10/10. I’ll definitely come back. It was a wonderful family trip. Hyatt Ziva Cap Cana the best.
10.0 / 10.0
Amazing stay, we spent 13 days this summer and everything was perfect. A big thank you to Elvin, Clebert, Emanuel, Ernesto !
The only advice I would share with the property was to proactively propose a late check out for people like us with very long flights and a little one with us, especially for customers staying for a long period, would of be great meeting maybe a manager (something pretty usual for long stay customers in 5*)
10.0 / 10.0
Loved our stay, definitely coming back to this resort.
10.0 / 10.0
Very safe
10.0 / 10.0
Excellence everywhere
10.0 / 10.0
Spectacular
6.0 / 10.0
The food was cold all the time
10.0 / 10.0
Excellent vacation spot
10.0 / 10.0
Best place always
10.0 / 10.0
Very fun resort for kids, especially the water park.
10.0 / 10.0
The entire staff members were so attentive to our every need. The food was delicious, all areas & rooms super clean & beautifully decorated. We were a party of 5 and were ALL sad to leave this morning. We definitely recommend this hotel. Our 9 yr old granddaugther had so many activities organized by the Kids club- she enjoyed herself so much we will definitely return & highly recommend the Hyatt Ziva to all. Hasta luego Punta Cana.
10.0 / 10.0
Ford options were great, room cleaning is bad timing especially with family with little children
10.0 / 10.0
Property was beautiful and staff were excellent.
10.0 / 10.0
The Hyatt Ziva Cap Cana is one of the most beautiful resorts we’ve ever been to with the most kind, considerate, and genuinely caring staff. There were ao many activities for a family to do! We loved the resort, restaurants, pool, the waterpark, and the ocean was pristine and perfect. Our kids loved the kids club and kids activities! We will be back again!
6.0 / 10.0
Food was nothing special. Buffet was very limited. Desserts tasted old.
No access to spa if you don’t pay for expensive massage service.
Pools good. Beach also good.
Will choose a different hotel next time.
10.0 / 10.0
I liked the quiet seclusion. The food was good for an all-inclusive (especially at The Tempest Table).
Pools and beach were nice and staff was friendly.
10.0 / 10.0
Beautiful setting, amazing hotel and staff. Thank you!
10.0 / 10.0
A perfect getaway
10.0 / 10.0
Amazing place to vacation. No complaints at all. 100 percent recommended
10.0 / 10.0
El Mercado Breakfast, lunch and dinner are very good at this restaurant. They offer a lot of varieties for everyone at Mexican, Vegan, Eggs Stations, Salads, Shakes, natural juices, fruits, yogurts, Crepes,Pattisseries,
Nice food well seasoned and a vast variety of choices for the meat, seafood and veggie lovers, Gaspacho was very tasty, but should be hotter and the only thing we hated was the strawberry icecream. It tasted like medicine. Atmosphere is cozy and service was very attentive.
The italian restaurant Threads and Noodles was very well decorated. We tried the caesar salad which was delicious. Also, the broussel sprout salad was not for my liking because I preferred them roasted. The pumpkin and Gorgonzola soup was well seasoned and delicious. The pizza was awesome and the ribs excel expectations.
Our best choice was the Mongol menu at Tempest. It was awesome. You can create your dinner with choices such as beef, chicken, duck, pork, shrimp, mussels, fish, scallops and an assortment of vegetables with three kinds of noodles to choose from, white rice or fried rice and your choice of Teppanyaki, oyster or sweet and sour sauce. A most go.
For lunch every day from 12-2 there is BBQ at the main pool and the Navigator with a good skirt steak and fettuccini with alfredo pasta. And if your lucky, you will get your own coconut with water.
Some nights they do Havana nights, Tex Mex or something special.
Kidz club was very good my kid enjoy it. The best waterpark
8.0 / 10.0
Food was just ok. Had to call to have our room cleaned. Some employees not friendly.
10.0 / 10.0
It is our first visit to the Ziva Cap Cana. The quality of the food and drinks is impressive, variety of dishes every day, I recommend the a la carte restaurant, excellent shows every night for children and adults, the employees work hard to make you feel like at home.Darlin, Yazmin, Pedro Hdz, Maximo, Rafael. We'll be back soon.
10.0 / 10.0
Thank you to all staff.
10.0 / 10.0
This resort is top notch. I have no complaints. Enger our butler was absolutely amazing!!
10.0 / 10.0
My family and I had an amazing experience!
10.0 / 10.0
Beautiful resort, very family friendly; there were always activities for entertainment for all ages , the food was delicious. I love that they serve you in the buffets (this helps with hygiene). The pools are beautiful. Everywhere you go there so many beautiful works of art! The staff were extremely friendly and respectful! Place was very clean! AC always working well! Will definitely come back a few more times ! I love it here :)
10.0 / 10.0
The resort itself is phenomenal! It’s perfect day for a family with kids. The food is amazing. The drinks are great.!
The Service is top-notch!! The only thing was that I didn’t feel like they gave us any type of Special attention for having a Hyatt credit card. Besides that everything else is amazing
10.0 / 10.0
Amazing place for rest !!!
FAQs
How much does this all inclusive resort cost compared to others in Punta Cana?
The average price for a rental in Punta Cana is £138 per night. This rental is £636 above the average.
Is parking included with this all inclusive resort?
Yes, parking is listed as an amenity at Hyatt Ziva Cap Cana - All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this all inclusive resort?
Yes, a swimming pool is available for use at Hyatt Ziva Cap Cana - All Inclusive. Enjoy the water!
Is Hyatt Ziva Cap Cana - All Inclusive pet friendly?
Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hyatt Ziva Cap Cana - All Inclusive?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.