Astana Wing - Riverside Majestic Hotel
Hotel in Kuching
4-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
Hotel in Kuching with 2 restaurants and a 24-hour front desk
This smoke-free hotel features 2 restaurants, a bar/lounge, and 2 coffee shops/cafes. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Astana Wing - Riverside Majestic Hotel offers 272 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This smoke-free hotel features 2 restaurants, a bar/lounge, and 2 coffee shops/cafes. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Astana Wing - Riverside Majestic Hotel offers 272 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Kuching hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
Map of Kuching
Available Rooms
Superior King City View
1 King • 312 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Twin River View
2 Queen • 280 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe King City View
1 King • 312 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe King River View
1 King • 301 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Executive Deluxe King Bed City View
2 Queen • 312 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
££££
Ratings and reviews
1.0 / 5.0
The hotel chamber maids are lazy. During our five days stay they only came to make the bed and replenished water. The room was never sweep or vacuumed, the bathroom never tidied and cleaned. When we called the reception and requested for room cleaning, the cleaners never appear. Sometimes they just left the bath towels or toilet papers outside the room door.
The whole corridor stings. The car park under the hotel showed signs of sewage lickage. It is one hotel I won’t stay again and will warm traveller’s about it.
2.5 / 5.0
Upon arrival we were upgraded to an Astana suite room which was a very pleasant surprise. The room which included a separate kitchen / sitting/ dining room was well equipped and the beds were extremely comfortable. For dinner we decided to try the fine dining at Suasana on the 18th floor. What a disappointment that was. After waiting over an hour for the food it was just lukewarm. In defence of the chef, it was tasty but it had clearly been waiting some time for someone to deliver it to the table.
5.0 / 5.0
The town is very close and restaurants are within walking distance. THhe riverside is across the road. Great place to stay.
2.5 / 5.0
Want a hotel in center of city, then this one is
5.0 / 5.0
Lovely place to stay, spacious room, nice staff, great shower, just an all round nice place. Would love to stay again sometime :)
2.0 / 5.0
The hotel albeit not new is generally very comfortable and the rooms are good size and all the amenities are functioning - only complain is the air con which is noisy and not very efficient.
The decor is a bit date and I understand the east wing has already been refurbished so hopefully the west wing where we stayed will be done up soon.
Staff is very friendly and have worked there for a long time. And the small pearl is the rooftop bar at the 17 floor which have a tremendous view of the whole of Kuching and the charming Kuching River just below
4.0 / 5.0
Swimming pool great. Gym areas a bit dirty. No safety label. No hand soap Gym toilet sink areas dusty. Limited tv channel.
4.0 / 5.0
Front desk staff is very good ,,,, except breakfast buffet is disappointed
5.0 / 5.0
Always stay here - it’s so central to everything
4.0 / 5.0
Excellent
3.0 / 5.0
Location was good
5.0 / 5.0
Great location and beautiful river view.
3.0 / 5.0
White Towels are not white so not sure how clean. Bathroom isn’t clean but decent water pressure
2.0 / 5.0
its a fantastic experience
2.0 / 5.0
Great location, but not many amenities. The skybar was cool and being close to the river a plus
2.0 / 5.0
The room not clean even at 4pm have to call the reception.
2.5 / 5.0
The location is quite good, with a view of the river. Within walking distance to old town. Amenities are basic, matching the price paid for. No issue with cleanliness.
5.0 / 5.0
only air conditioning not cold
2.0 / 5.0
The hotel is fine but not the staff. Lacking of basic amenity like hair dryer is a surprise for me. It took 3 calls and 1 hour later to receive it via reception counter.
Was charged twice for the hotel bill as well. Have to call Expedia to settle the bill.
Inconsistent customer service where they agreed to allow me for late checkout at 1pm. 12.30pm called me to checkout.
Upon checkout, I passed the cards to the reception who is happened to be the duty manager. Process my checkout halfway through, he decided to pass my checkout process to his staff and I have to wait for the staff to process all over again. And the duty manager continues with his phone.
2.5 / 5.0
Needed just one night to rest before flying off the next morning. Room was new and clean which was the best part. Service was on par and private transport was easy to locate and pick me up.
3.0 / 5.0
Bathroom basin without stopper. Light in room very bad .the amenities
1.0 / 5.0
Most staffs are friendly and helpful. Lobby look nice and decent but unfortunately the room is bad. It is not well lit. It’s dark that you can do reading. The toilet is badly stained and basin is clogged. Room is dusty. Water dispenser is outside the room - 1 unit per floor so u have to walk out to get drinking water.
1.5 / 5.0
Returned visit. Doorman is as Friendly as ever. However the room give this time looks a bit more tired. Sheets and towel still smells washed but there is a baby cockroach playing hide and seek in the toilet.
2.0 / 5.0
Reception during check in was frosty. But room is clean and sheets and towel smells washed. Good initiative on providing water cooler on each floor to reduce wastage of plastic drinking bottles. Just hope that the filters in those coolers are routinely replaced.
2.0 / 5.0
Everything just good
5.0 / 5.0
Clean and comfortable.
4.0 / 5.0
Very convenience and pleasant officer.❤️
3.0 / 5.0
Near the river where you have food stlls at night. Near malls for easy dinings
4.0 / 5.0
Great location
2.0 / 5.0
Nice hotel by the river bank
2.0 / 5.0
Clean and spacious rooms. Great location!
2.5 / 5.0
Good location, near waterfront and also shopping centres are within walking distance
1.5 / 5.0
our room was infested by cockroaches otherwise comfortable!
2.0 / 5.0
Its just infront of the waterfront with good view. Variety spread of food for breakfast.
However there are cockroaches seen in the room.
2.0 / 5.0
Its just infront of the waterfront with good view. Variety spread of food for breakfast. However there are cockroaches seen in the room.
2.0 / 5.0
Great sized room. The room was clean. The staff are nice... Wonderful location and the river view was breathtaking..! :)
1.0 / 5.0
The are cockroach(s) in the the room and sound proof are quite back and lack of facilities and parking is very inconvenient. Near to waterfront is only thing good.
2.5 / 5.0
The room is new and very clean. The view of Sarawak River and landmarks from the room is spectacular.
2.5 / 5.0
My room was not cleaned properly by the house keeping. Not sure why but overall the stay was great.
1.5 / 5.0
Staffs are very friendly helpful and courteous. There was a small issue of having a faulty adjoining bedroom door (our side cannot be close nor lock). Spoke to the receptionist Ms. Maslena. She immediately changed our room and even offered us an upgrade. She personally came to the executive room with us to mKe sure that everything is Good. Thank you very much. Furthermore, my husband mistook the Sky Lounge of 17th floor for the Executive Lounge. He had a beer and informed me that the beer in the ‘executive lounge had to be paid for’. I thought that was strange. Spoke to the manager in charge of the Sky Lounge. She very kindly insisted that we DO NOT have to pay for the beer when I wanted to pay. Later, the hotel manager, Mr. Roslan, contacted me and also insist that due to the misunderstanding of the Sky Lounge that my husband was shown to when he asked for the Executive Lounge, the beer if on the house. Truth is, we are Japanese and my husband’s spoken English is pretty bad. The young man at concierge was also very helpful with our luggages. Helped me sort our my mobile phone problem too. Unfortunately we only stayed for 2 Nights. Not to mention the earlier unfortunate problems, the Riverside Majestic Hotel, Astana Wing, is a beautiful, quiet and good hotel. Excellent services all thru. Good choice of breakfast: western, Chinese, Malaysian, noodle station and egg station. Will most certainly come back again.
FAQs
How much does this hotel cost compared to others in Kuching?
The average price for a rental in Kuching is £31 per night. This rental is £0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Astana Wing - Riverside Majestic Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Astana Wing - Riverside Majestic Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Astana Wing - Riverside Majestic Hotel?
We found 4 amenities for this rental. This includes air conditioner, internet / wifi, parking, and laundry.
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