We enjoyed our stay very much at Tru. Friendly staff and clean hotel. Will definitely stay again

Hotel was basic but nice and the price was reasonable. Breakfast was good

This hotel was very clean and the staff was friendly. There’s also a nice outdoor patio if you want to sit and relax.

If they were just as we expected, the clean room and good service.

Great clean nice pool table

good quiet location.

Upon arrival .. there was no one at the counter/front desk. Waited for nearly 10 minutes.. then googled the hotels phone number and called. Someone finally appeared.. checked in.. went to the room, and it had not been cleaned!!.. bed appeared as if someone had slept in it..the bathroom was .. far less then clean. Immediately went back to the front desk and asked for a refund.. as there was no way I trusted the establishment thereafter..

My room is clean

DO NOT BOOK THIS HOTEL! Staff not worthy of the Tru standard we saw elsewhere! Hotel attendant allowed marijuna smoking and extremely loud music at 11 PM on 3rd floor without intervening. As a consequence they moved us to a different floor in King room instead of 2-queen for the first night but assured us that for the next 2 nights on our reservation they would move us back to what we had booked and paid for. It was only a matter of waiting for the cleaning crew to release our room. When we checked back in the next evening the information had not been noted anywhere in their system, the new attendant tried to put us back in a King room, claiming no 2-queen room was available to us. When we insisted, Thomas claimed they had no obligation to provide specifically what we had booked but could put us on a waitlist in case another 2-queen bedroom reservation fell through. When we demanded they give us the room we had booked he unilaterally canceled the rest of our reservation and told us to leave. So they were not willing to apply the policy to others that they were applying to us. We had no choice but to book the rest of our trip with a competing local hotel. Hotel employees broke Hilton company policy as well as Georgia State laws by allowing cannabis use. We could have called the cops but decided to relax by the pool of the other hotel instead of spending our evening reporting them. Our advice is to take your business elsewhere if you don't want to risk facing what we did

Very nice it up today please!

Great

We check in and the room had dead rouches . then we have a terrible noise all night coming from the pipes . we requested a change of room they did not have any and we could not cancel and leave because they will charge us anyway . Next day same thig and even thought we asked for the room to be maid , no even one of the days was done , no one came from housekeeping to clean the room. One of my sport jackets was stolen from the room or simply disappear ... we asked to please chaneg our room and only on the last day the room was changed . Horrible experience, under staffed hotel . people at the front desk did the best they could I want my money back

First time staying at a Tru by Hilton. And let me tell you how impressed I was. Very clean & comfy, the fitness room was great. Breakfast every morning & coffee all day, if that's your thing. EVERYBODY that worked there was AMAZING ! And I'm disabled & in a wheelchair(ugh). There's NO CARPET in the rooms. Just that makes it so much easier for me. Cleaner than carpet, cuz that kinda always freaked me out anout hotels, even before I was disabled. Cleaner too. I can't say enough good things about it! Thank you sooo much Tru by Hilton Atlanta!!!!❤️🤗

MY CAR WAS STOLEN. There is no security in the parking lot. They don’t take your vehicle info at check in because they don’t patrol the lot at all. Then when I asked for some sort of credit or refund for the ONE NIGHT I stayed- they refused. The actual hotel is nice enough- but the security is non existent.

Although it looks secluded it's just a few blocks away from shopping and restaurants. Pretty new with great decor. Good full breakfast. Staff is one of the best and friendliest I've met in a while and I travel a lot. Highly recommend.

Disappointed that after being told upon check in that we could pay with cash, that they then said they don’t accept cash when we went to check out. Probably will not book here again.

This is not a Hilton standard hotel, the bed was hard as a rock(mattress on top of a piece of plywood),no microwave no closet to hang your clothes in,it clean though.Its only good for a overnight stay...

The lady at the front desk was very friendly and attentive. The room was okay. There was hair on the floor, on the shampoo bottle, in the shower. Also found stains on the pull down shade. Just wished it was a little bit more cleaner.

Overall a great stay however we had to wait 2.5 hrs after checkin for a ready room.

Shay was very rude and spoke of policies that didn’t exist. Randall was very helpful. The food was good. Relatively clean

I was having a pretty good stay (didn’t mind that my sink leaked-I just put a towel down), but when I was asked to bring my dirty towels down to the front desk in order to receive clean ones, I was flabbergasted! And then I was told by the housekeeping person that “this was a 2-star hotel,” I was appalled. He told me this wasn’t a full service hotel! It was very off-putting! Finally, I was told to pick up my clean towels when I returned from my outing. I’ll never stay here again because of the poor attitudes of the workers (except the lady that checked me in-she was wonderful) and their noncommittment to keep guests moderately happy. This hotel was a loser to me and I shall not return.

Clean hotel

This property is reasonably priced with available free parking. It also includes free daily breakfast. The rooms match the included photos. There isn't a lot of fan fare with average amenities and i like that there is no carpeting. There are limited dining options close to the hotel so you will have to drive unless you eat at the places nearby. No restaurant or bar either but that's a trade off for the price etc. I would stay again.

Nice and clean

Easy to find, free parking, decent free breakfast

Horrible experience. No power whole night.

Everyone is so nice.

If you love the cheapest Ikea furniture possible, then this is the place for you. Everything was clean, no issues with that. The desk is tiny, the furniture is sparse and cheap feeling. Would not stay at a Tru again as a business traveler.

Great

Nice and clean. Love the noon checkout

Hotel was very clean throughout. Rooms were comfortable, lobby was nice, and breakfast area was nice. Staff was friendly. I would give this place 5 stars, but they only served skim milk for breakfast. I only drink 2% or whole milk.

The room was on the first floor. It was a connecting room. There were drunks in the next room. We could every word thru the adjoining door. They were hitting something making a loud bang and occasionally someone would come to their door and bang on door like drunk idiots. 11 PM rolled around, I had to go to the service desk and complain. In addition the room darkening shade was missing, so we had to deal with the parking lot light coming in thru the window. Room 120 is a bust. My daughter and her kids were upstairs in room 221 and no issues.