Went to check in an hour before our concert and we were late because our check in. Lady at desk said the virtual credit card from Expedia was not valid. After waiting on the phone and waiting on the lady at the desk we finally got checked in but we're late to the concert that was less than 10 minutes away.

Place was clean and well kept. Service was fantastic

Property is great .. o other then the dogs barking at night

Referred here by family who know i like Home2Suites hotels. But room 212 was just unacceptable! The bed looked like it hadnt been refreshed, pillows sheets wrinkled, end of sheets not tucked. But worse the customer in room above stomped all evening and morning for my entire stay. The floors must be improved or all guests on top floor. Unacceptable for this price.

Older gentleman working front desk on check-in, check-out, and all points in between (day shift) was very pleasant and accommodating. Room was spacious and clean. House-keeping staff was very nice. Property was quiet, away from hustle-and-bustle of hotels across road by the mall.

Staff is rude.

No thanks

This property was in a great location. Quiet, yet walkable and close to groceries, restaurants and I94 expressway. Many amenities that make your stay comfortable. The breakfast is amazing too.

We stayed there because we were without power, amazing stay!! Great breakfast, super nice rooms and really nice shower and bathroom

Always love staying here. Very clean, quiet and friendly

It was quite

Very nice stay.

The walls are horribly thin for a hotel that is part of the Hilton chain. The staff was quick to respond to the noise complaints, but I was able to hear the conversations taking place in the outside patio. The room next to me was having a party and I kept hearing screaming, yelling, and eventually their smoking set off the smoke alarm.

Great for a business trip — very comfortable, huge room, full fridge freezer, plates/cutlery etc. Very kind and helpful front-desk staff. Comfy bed, good shower! Only downside I can think of was housekeeping knocking every morning when I was running around trying to get ready for work (I was out of the room for 13/14 hours each day but they never came back). Couldn’t find a do-not-disturb sign and forget to ask; not a big problem, though.

we were intown for a home going. the hotel was very clean and comfortable. we had a suite for our family, and it was very nice. spacious and clean. I would definitely stay at this Hotel again.

Very new updated room! All the amenities! Full kitchen etc… also the front desk guy was a delight! Thanks Franklin for making us feel like family!

I am disappointed that the rooms did not have soft, comfortable bedding. And when I asked for soft blankets that were not bleached and hard on your skin. I was told there are no other blankets except for mattress covers that are used as a blanket on the beds. I went out to the store and purchased my own blanket to sleep with. The pool towels in the pool area are small and cannot cover the body and we’re also very dry and harsh to the skin. I did go to the pool for a swim, but it was very cold in the water. I asked at the front desk if the pool is heated and they said it was when checking. When checking in they asked if I had any concerns and I said I wanted a room away from the elevators, no kids, and no dogs. I am on the fourth level and there is currently a large dog barking in the room across from me and disrupting our stay. When I went to complain at the front desk, I was told by the worker that she is only a front desk person and cannot handle any complaints and I will have to speak to the general manager, which is not available. I stayed here last year and enjoyed my stay, but I do not think I will come back. Also while at the front desk, other hotel Guest came down to complain about the dog.

Very cute, quaint, hotel.. right off a dirt road and through the woods.. we loved it.

I was pleasantly surprised that they offered free breakfast. The facility was clean and bright. Every staff member that I had contact with were very kind. I would recommend this hotel.

Nice hotel. Pool.open until 11.

Very clean, nice and very helpful employees

Everything qas perfect for a quick get away

Great place to stay. Friendly staff

It was so loud it felt like the ceiling was going to come crashing down with people running and dogs barking. The showers were also very dirty with stains and mold and we were greeted by a giant bug in the bathroom.

Everything was good and clean

Clean, spacious, and quiet rooms. Even with a hotel full of teenagers for a sporting event the rooms were very quiet.

Clean and updated

Love it

To much noise. Kids running around banging on the floor etc

Very clean and spacious rooms

The room was clean except for the headboard and dishwasher. The staff was excellent. The in room coffee maker had no basket for the grounds so we had to go to the front to get coffee. The bedside charging ports did not work, but the ones in the plugs did.

Clean and comfy! Lots of good amenities. The bed was probably the most comfortable bed I’ve ever slept in