Heleni Hotel

3.8

Good(784 Reviews)

Hotel in Jerusalem

3-Star Hotel

Reasons to book

Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Heleni Hotel is situated in the Jerusalem City Centre district in Jerusalem, 1.3 km from Dome of the Rock. Guests can enjoy the on-site bar.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Balcony or Patio

Wheelchair accessible

Garden

Family friendly

Map of Jerusalem

Nearby attractions

The Israel Museum, Jerusalem

The Tisch Family Zoological Gardens in Jerusalem גן החיות התנכי של ירושלים על שם משפחת טיש

6 mi

Available Rooms

1 Double • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 182 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 269 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Single • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Single • 161 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

££££

Heleni Hotel

££££

3.8

Good(784 Reviews)

Hotel in Jerusalem

3-Star Hotel

Reasons to book

Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Heleni Hotel is situated in the Jerusalem City Centre district in Jerusalem, 1.3 km from Dome of the Rock. Guests can enjoy the on-site bar.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Balcony or Patio

Wheelchair accessible

Garden

Family friendly

Map of Jerusalem

Nearby attractions

The Israel Museum, Jerusalem

The Tisch Family Zoological Gardens in Jerusalem גן החיות התנכי של ירושלים על שם משפחת טיש

6 mi

Available Rooms

1 Double • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 182 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 269 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Single • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Single • 161 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Reviews

3.8

Good(784 Reviews)

100% verified reviews

3.8

Aug 2024

STAY AWAY!!!

The location

I booked a room for my parents for a night. The room was different from what appears in the pictures (probably they took pictures of the nicer rooms), there was a strong smell of cigarettes, there were no towels and there was no representative of the hotel present (other guests contacted a hotel employee for them to ask for towels). They went to a concert and came back at night to find that the employee put 2 towels but they were dirty, the shower didn't close all the way, the shower head fell off the wall, the bathroom sink causes flooding if used and foam came out of the drain. In the morning there was also no representative of the hotel, later I spoke with him on the phone, he answered rudely and claimed that my parents (60+) tore the shower head from the wall themselves and that they should have left immediately after the check-in (most of the problems were discovered at night and they had tickets to a concert). Recommend to stay away!

3.8

Mar 2024

מיקום טוב אבל חסר שירות אנושי וקצת תשומת לב לפרטים

מיקום טוב, קרוב להכל. מרפסת חמודה

אין אף אחד בקבלה, אין מענה. יש צ׳אט וואטסאפ שגם שם אין מענה - מאד לא מזמין… ניסיתי ליצור קשר איתם מספר פעמים כדי לשנות אמצעי תשלום - אין קול ואין עונה. אין מעלית, וצריך להדליק את כפתור הדוד כדי שיהיו מים חמים, דבר שפוגם מעט בספונטניות. החדר פצפון.

3.8

Aug 2023

Nice!

Great location! Very near to all attractions.

The price of 613 NIS is too expensive for one night (without breakfast). If u want breakfast u have to add 150 NIS which is also very expensive for breakfast. The shower in the room was very old and the shower door was broken.

3.8

Jul 2023

It was a great experience for me to have opportunity to walk Jerusalem Old City.

Rooms are so small, but clean. There are some dust coming from stone walls which is expected. Bath is not so good but location clear all these problems.

There is nothing to do for now. Because it is the concept hotel using it. This is a trade-off: value for money, location, and comfort. Breakfast is so expensive and there should be cheaper options hotel may offer.

3.8

Jul 2023

Good value for money

Clean and walking distance to jaffa street and old city

Big poster of Malala in my room, i dont hate her, i just dont like big photos of people in my room, its like they are watching me.

3.8

Jun 2023

Exceptional

The location of this hôtel is perfect, much better than I expected, close to Old City walking distance from Jaffa Gate, close to Ben Yehuda and night life, but very quiet and safe location, just at the corner of Central Police HQ ! The owner is very friendly and helpful, got a room with balcony, simple but great, Regarding the price this is definitely a great deal in the city

3.8

Jun 2023

Poor

The staff at the entrance was smiley and the hotel is well located in walking distance from the municipality and the old city.

The rooms are really not up to standard in terms of cleanliness (traces on mirror from prior clients, rudimentary cleaning around the shower)

3.8

May 2023

Totally worthy!

Really nice location. Central in Jerusalem and yet in a quiet area.

The shower doors didn't close properly.

3.8

May 2023

An overpriced egg sized dirty and messy hotel.

lts location.

Rooms were dirty, other people’s hair in towels and pillows, bathroom was not cleaned before our check in. AC and safebox did not work. On our first night we weren’t able to sleep due to the noise in the street and early in the morning trucks and workers from a construction right beside the hotel.

3.8

May 2023

Lovely stay in the center of Old Jerusalem.

The location is very central. It made my stay really easy. comfortable and clean room. The room was cleaned everyday. The staff was friendly and atentive.

3.8

Apr 2023

Excellent location and staff

The gentleman at the front desk, Yarom, was incredibly accommodating. The location is very close to public transportation and restaurants/shoppes.

No complaints.

3.8

Apr 2023

Reception is always happy to see you & I'm happy to stay here!

I have a free upgrade to room with balcony from booking.com and it's nice and cozy. Bed is comfy. Location is up on a slight hill, just few minutes from main street and 10mins walk away to Jaffa Gate. The front desk and service is always friendly, smiling and helpful.

Shower stall is quite small and not very clean. Years of grime from not cleaning well, i think. Slight smell from the water drainage holes on the floor.

3.8

Apr 2023

The room was disgusting and not to the standard that was advertised by the photos.

Location was good.

The room was disgusting and not to the standard that was advertised by the photos. There were dents on the walls. The room was tiny. The bathroom was especially bad, like a toilet at a cheap restaurant. The shower was tiny and very old and moldy and the hot water took hours to heat up. The room was freezing (it was winter mid-Feb) and the aircon/heating had no remote. They offered to upgrade me but the other rooms were the same, so I left after the first night and found much much better accommodation near Machane Yehuda for a similar price. They have been extremely difficult and have not given me a refund. Stay here at your own risk.

3.8

Mar 2023

Recommended for runners of Jerusalem marathon

Location, reasonable price, comfort room for my needs

None

3.8

Mar 2023

Great location, nice building, but could do with a refurb.

The hotel is in a great location just 10 mins walk from the Jaffa Gate and in an area with lots of good cafés, restaurants and bars.

The hotel is in a beautiful old building but it felt like it could do with a refurb. Our room was scruffy, with marks on the walls, a broken door handle and bad smelling drains from the bathroom. It was not what we were expecting for the price.

3.8

Feb 2023

Definitely would recommend to stay away

Great location

The room looked nothing like pictures while booking. Really dark and worn. One wall is a glass separating room and the street (covered with plastic film). Because of the film, there is practically no daylight. The room was poorly cleaned: limescale everywhere in the bathroom, lots of dust, window covered in dirt. No hairdryer in the room. There was no toilet paper for one day because cleaning lady did not leave any when the used roll was finished. The cleaning lady came into the room while I was inside TWICE and one time proceeded to clean while I was still laying in bed, explaining that she needed to clean. It was really uncomfortable. Overall, really poor experience and poor value for your money.

3.8

Feb 2023

good place to stay one night

Good place Interesting hotel Self checkin Big room

The room was not very clean. There was nobody at the reception so in case i needed help i had to call someone. A bit annoying, but i understand that these are the rules on saturdays.

3.8

Jan 2023

Not what it looks like!

location.

We tried different rooms all of them where not like in pictures, you can feel the wind coming in trough the windows and in one room the window didn’t even close it, it was a nightmare, all of the bathrooms where with still the shampoo leftovers of the other guests, we had to ask twice for toilet paper and they didn’t even came in to do the room in the 3 nights we stayed, I know in Jerusalem is not easy to find a nice hotel but this is not worth it the price.

3.8

Jan 2023

all good in general, just needs some renovation…

Location

quality of the room’s

3.8

Jan 2023

cold and dirty

Tia location

dirty and really cold rooms

3.8

Dec 2022

Exceptional

· very kind and always helpful greeting staff great rooms location spot on it was excellent

3.8

Dec 2022

Exceptional

perfect location to walk anywhere comfortable bed Clean

FAQs

How much does this hotel cost compared to others in Jerusalem?

The average price for a rental in Jerusalem is £122 per night. This rental is £2 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Heleni Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Heleni Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Heleni Hotel?

We found 8 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, balcony or patio, and tv.

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5.0

OutstandingNo Reviews

Front of the Old City in Jerusalem - Luxurious Residence

Heleni Hotel

Hotel in Jerusalem

Reasons to book

About this hotel

Amenities

Map of Jerusalem

Nearby attractions

Available Rooms

Heleni Hotel

Hotel in Jerusalem

Reasons to book

About this hotel

Amenities

Map of Jerusalem

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Jerusalem?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Heleni Hotel pet friendly?

What amenities are available at Heleni Hotel?

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