Steigenberger Hotel Hamburg
Hotel in Hamburg
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsAir conditioner, Internet / Wifi, TV and more
About this hotel
Pet-friendly Hamburg hotel connected to the convention center, steps from Neuer Wall
2 restaurants, a full-service spa, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, self parking, and 24-hour room service are onsite.
Housekeeping is available on request.
Steigenberger Hotel Hamburg offers 235 air-conditioned accommodations with minibars and espresso makers. 49-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.
2 restaurants, a full-service spa, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, self parking, and 24-hour room service are onsite.
Housekeeping is available on request.
Steigenberger Hotel Hamburg offers 235 air-conditioned accommodations with minibars and espresso makers. 49-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Laundry
Hot tub or spa
TV
Map of Hamburg
Available Rooms
Standard Room
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Room
2 Single
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Suite
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room
2 Single
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
3.0
We arrived late and was sent to a room where the room was occupied and we walked into a person sleeping-not a HAPPY SITUATION. We wrote long time in advance with a wish to stay at the same floor 3 rooms - and one was send to another floor - until the situation about walking into another room -THEN we got a room at the same floor. The rooms are very NICE AND CLEAN. THE HOTEL location is PERFECT in the middle of everything. The day time service was excellent. The restaurant and bar was so kind and REALLY GOOD.
5.0
From the minute, I arrived, the staff were very engaged, helpful and supportive. The taxi driver would not take a credit card for payment, which has never happened to me in Germany and the concierge didn’t miss a beat and just went out and paid for it so I could get settled into my room. I would definitely recommend this hotel for the people, the location in the overall layout of the hotel.
5.0
It was a very nice friendly and comfortable hotel
5.0
This hotel is absolutely first class. Perfect location close to shopping area. Very nice and comfortable rooms. Good bed. Very service minded staff. Superb breakfast. 10/10.
6.0
Your IT system is terrible.
Your booking system on your website did not work when I booked, so I had to use Expedia instead.
You offer hi speed wifi to H Rewards members, but the registration didn't work. Your staff admitted that it doesn't work. So I had to use slow wifi speed like a non-member.
Your electronic key cards failed to operate the lift. Your staff said this is happening to most guests. So every time that we wanted to go up to our room, we had to get help from staff, who were not immediately available.
I am not impressed. Your Berlin hotel Am Kanzleramt was much better. Your central Hamburg hotel is poorly managed and the IT people should be fired.
10.0
Big, clean room.
Sauna and steam room available for use until 10pm.
Close to two public transport stations.
8.0
Great location, very nice facility, friendly and helpful staff, able to assist in English as well as German. Nice conference facilities, with excellent view, and very good food.
5.0
Beautiful hotel in awesome location. Everything perfect except bed. Form mattress topper uncomfortable & too soft.
10.0
Beautiful hotel with great location big room with very comfortable bed. Excellent big breakfast and friendly staff
10.0
Excellent location, friendly and professional staff
10.0
Clean , friendly and convenient .
10.0
In the centre of the city, very comfortable and very clean
4.0
The front desk never answers their phone, room service took forever, there was a dead fly in our room upon check in, and when more congregated during our stay, staff did little to remedy the problem. Apart from that, the area was great, with local transportation and bistros.
10.0
My new go to hotel in Hamburg!!!
10.0
Loved this hotel! The amenities are amazing
10.0
Beautiful 5 star hotel in an amazing location. The rooms were updated in a tasteful and chic way. The location is right by the train station and in an area with reseaurants and coffee shops. It is walking distance to the beautiful city hall. Would definitely come back.
4.0
Was for business trip and I don’t book steigenberger for long time because last time I booked it the spa was not working
This time it was working which was great
Sauna and steam were working but other facilities were off except gym
Comfortable stay and love the location and the close access to everything
1.0
A/C didn’t work, the menu of the room service is in german, once we translated the food is only german food, and once we call to order, the say that they are out of food.
The staff of the breakfast restaurant have no kindness at all.
IT’S NOT A FIVE STAR HOTEL, maybe a one star.
4.0
Nicely arranged rooms. Good location. What is not 5* quality is the fact that you only get a complimentary bottle of water on your first night of the stay. Next day you are not eligible for one more. Minibar - none, the card on the fridge tells you to go to the lobby and get whatever you need from a vending machine. Again, not a 5* hotel service. Wooden decors over the beds are a killer for the cleaning staff aparently, as dust settles there and is not removed. Drilling (lasting for more than 1,5 hours) in a room above our rooms at 9:40 in the morning could be handled a bit better. Painting of the common arreas going on the whole day, with foils sticking out from the walls/ ceilings throughout the day and night. It is like your 5* stay is partially delivered in a construction area, with no word on it from the hotel staff.
10.0
Great location
5.0
Large open rooms, fantastic spread on the breakfast.
4.0
Nice clean hotel. Close to everything. Depending on price I would stay again. Sauna is very nice. Gym isn’t very good. Not much weights. Parking not included. Cost $34euros a day. Expensive for sure. 25 min from airport.
10.0
Excellent property steps to the high end shopping !
10.0
Lots of dining and shops nearby
8.0
The hotel is well located, close to two U and S Bahn stations (the S1 providing a direct link to the airport) and very close to the old town and shopping areas. Rooms were spacious and comfortable and the area was peaceful.
5.0
Very central hotel, nice area with good restaurants close by. Staff was not the friendliest and room keeping did not pay attention to the DND sign but apart from that, room was good bed very comfy.
4.0
Very good place and staff very nice
6.0
The heating and cooling system was not working during my stay and the nights were miserable hot. The room service menu is also extremely limted. The rest was fine.
3.0
Had to change room twice since the bathroom was dirty.
8.0
Everything is great just not sure why the Lift is not responding to my Door Card and i have to get service staff to tap for me every single time until i check out... the service staff attempted to resolve the issue multiples time but to no avail
4.0
I was suprised that the service level wasn’t what you could expect from a five star hotel. I didn’t for example get a bathtube although that was asked beforehand. I was told wrong information also regarding the mini bar.
However breakfest was excellent (still overpriced) and the views from the room where great!
Wasn’t really 5 star experience like I hoped based on the price but a good one still.
10.0
The hotel is centrally located near shopping, public transportation, and restaurants.
10.0
The hotel is super clean and neat, the breakfast buffet was very good and the staff is very helpful. Great place to stay.
10.0
Everything ok!
10.0
The sauna was not available due to maintenance and the gym is small and located in an inconvenient place.
Other than this very good hotel.
1.0
Check in was an indifferent experience. There was no welcome and was not offered a restaurant or asked about anything in detail. Would have preferred a check-in machine.
Room spacious, but no information available and the minibar was spared. Nothing to do with 5*.
The front desk could not help with an I-phone charger and was also unable to help with opening hours of common shops nearby where one could be purchased.
Had to leave a day early. The only positive thing was that they asked me if it had anything to do with the hotel.
On departure I forgot a shirt, which the hotel then threw out or at least lost.
All in all, a terrible experience. There are many much better alternatives in Hamburg. Not recommended.
10.0
Our favorite Hamburg hotel.
4.0
Very chic and nice hotel but sauna was not working and gym is very small. It’s in a very good location close to central and public transport.
10.0
Parking was very limited.
10.0
Superb hotel -one major fault -no bar to drink in
FAQs
How much does this hotel cost compared to others in Hamburg?
The average price for a rental in Hamburg is £74 per night. This rental is £66 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Steigenberger Hotel Hamburg. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Steigenberger Hotel Hamburg pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Steigenberger Hotel Hamburg?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, laundry, hot tub or spa, and tv.
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