Holiday Inn & Suites Marlborough, an IHG Hotel
Hotel in Marlborough, MA
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Map of Marlborough, MA
££££
Ratings and reviews
1.0 / 5.0
Misleading, said breakfast was provided at checkin but then tried to charge in the morning. Coffee brewer didn't work. Pool was nice.
1.0 / 5.0
Hotel was close to the ice rink (reason for trip). Hotel had work being done on the first floor and caused the hallway to be hard to maneuver around. Breakfast tickets were needed, but breakfasts were very limited. Bread available for toast but slightly fed we’re too large to fit in toaster. Bedding was the best part of the experience. No microwave in room. Had to get the front desk to let you into the indoor pool. No shower near the pool even though it was suggested to shower before entering the pool.
2.0 / 5.0
The rooms could use some freshening up. Tub finish was peeling, and carpets seem older. Staff seemed to be more interested in chatting with each other than greeting guests.
2.5 / 5.0
Great!
2.0 / 5.0
Hotel was conveniently located with good value for price.
1.0 / 5.0
Said property was new. It is not. Worn and musty
1.0 / 5.0
This hotel is just awful. I’ll start with the positives: The location is amazing. Minutes away from multiple food and shopping establishments. The pool was very clean and the water was warm. That aside, the room and staff are why I’ll never return. When I arrived the first room was filthy. The “living room” carpet had a large sticky spot on it.The bathroom was never cleaned properly. There was hair all over the toilet, walls and ceiling! There was also mildew in the tub and the calking was peeling. I called the front desk and was moved to a different room. The second room, while slightly better, was still disappointing. The furniture was scratched. The headboard was scratched so badly. The tub was peeling all over. Upon booking, the room description said it had a “full kitchen” but had only a bunch of empty cabinets, a large counter space with a tiny sink and a mini fridge. I booked this room for 5 days and had no utensils whatsoever! When I called the front desk to inquire about plates, forks and cups I was told “yeah we have some but you’ll have to come get it yourself” *click*. I was given paper plates & styrofoam! $900 and that’s what I get? The young guy at the front opened a door and I saw actual ceramic plates and he says “nah, those ain’t for upstairs”, chuckled and closed the door. I would expect this from a motel 6 or something. When I asked why there were empty cabinets I was told “customers always get confused. It’s a “kitchen-like setup” not an actual kitchen.”
1.5 / 5.0
Could use some more activities within the hotel, especially food.
0.5 / 5.0
Only Holiday Inn that charges for breakfast. Run down room. Can hear other rooms clearly conversing through vents. Travel to the area every month on business. First and last time here.
2.0 / 5.0
They used to have a crispy cream but its closed now
2.5 / 5.0
The Staff was nice & helpful! The room was clean. The rooms had a natural smell, not a weird smell like other hotels do. The bed were comfy!
1.0 / 5.0
It took about a good fifteen minutes for the shower to get hot water. Tiles cracked in bathroom bed smelt musty
1.5 / 5.0
There was a ice hockey playoff event in the area and the hotel had groups of preteens and teens staying there. Kids were very rude and unsupervised. Not hotels fault but what a mess and made the stay unpleasant.
1.5 / 5.0
Very pleasantly surprised with the hotel accommodations. Little pricey cause we booked last minute but the staff and general upkeep of the property are better than most Holiday Inns we've stayed at. Breakfast was really great!
2.0 / 5.0
Nice renovation of a older property. Very clean well maintained
0.5 / 5.0
The pool was freezing cold, definitely won’t be back.
1.5 / 5.0
We were counting on breakfast but the dining room was closed, the parking lot was unlit and unsafe, the carpets worn and overall the property needs updating.
2.0 / 5.0
The pool was freezing. My granddaughter couldn’t go swimming
0.5 / 5.0
The pool was very dirty to where we were unable to use it.
1.0 / 5.0
Fire alarm went off in the middle of the night! Kids running up and down the hallways late at night. The room smelled like someone died in it!!!!! Way over priced!!!
1.5 / 5.0
Pool closed they stated pump not working. Online it states there’s a restaurant. There is no restaurant there us a bar. Very misleading.
Rooms outdated, dirty. Kids running in hallways. Thankfully I only stayed 1 night.
1.5 / 5.0
My husband and I stayed for 2 nights and were very impressed by the Holiday Inn kindness for anything we needed. I am going to make another reservation for Sept 14, 2022 . Great location.
2.5 / 5.0
Clean and smells good. Environment is beautiful and rooms are good.
0.5 / 5.0
The staff wasn’t friendly and the rooms were not cleaned during the entire stay. Very disappointing for an IHG Hotel
1.0 / 5.0
The hotel was beginning to show it's age but still clean and good place to stay. Caters to groups on weekends (like boys and girls soccer camps). Only downside No breakfasts served on Monday. Would stay there again
1.0 / 5.0
Pit stop on our way home. Room was good nothing special, but clean an comfortable. The rest of the hotel was Ok, but could use some updates. Carpets and elevator were a little dirty.
1.5 / 5.0
Proximity to highway and dining places. Easy to get around. Excellent customer service and helpful staff.
2.0 / 5.0
Overall good
2.0 / 5.0
Very nice
1.5 / 5.0
Extremely Clean!
Very courteous staff!
Put me in the room that I recommended.
2.5 / 5.0
Martin the night front desk assistant was extremely helpful and friendly.
2.0 / 5.0
Overall it was good
1.0 / 5.0
Lack of plugs and USB ports in room. Hotel smelled if marijuana.
2.5 / 5.0
Excellent service
2.5 / 5.0
Great place
2.5 / 5.0
I liked everything, everything perfect……
2.0 / 5.0
Was deceptively easy to miss the entrance --drove past it twice even with the help of GPS. Not your fault, of course --recovered in minutes and truly, that was the only glitch in an otherwise delightful stay. Thank you!
1.5 / 5.0
Services
1.5 / 5.0
The hotel was clean and the employees were great.
1.0 / 5.0
They change the price while you're already in. You have to pay for breakfast.
FAQs
How much does this hotel cost compared to others in Marlborough?
The average price for a rental in Marlborough is £119 per night. This rental is £4 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn & Suites Marlborough, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn & Suites Marlborough, an IHG Hotel. Enjoy the water!
Is Holiday Inn & Suites Marlborough, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn & Suites Marlborough, an IHG Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.