Hôtel Le Donjon - Coeur de la Cité Médiévale

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

8.8 / 10.0

Excellent(1,013 Ratings)

Hotel in Carcassonne

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Air conditioner, Internet / Wifi and more

About this hotel

Hotel with a 24-hour front desk, steps from Aude Gate
This hotel features a restaurant, a bar/lounge, and valet parking. WiFi in public areas is free. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Hôtel Le Donjon - Coeur de la Cité Médiévale offers 61 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. This Carcassonne hotel provides complimentary wireless Internet access.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

Garden

Map of Carcassonne

Nearby attractions

Available Rooms

Classic Room

1 Double • 161 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Double Room

1 Double

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Twin Room

2 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Triple Room

3 Single

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Family Room

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

££££

Hôtel Le Donjon - Coeur de la Cité Médiévale

££££

8.8 / 10.0

Excellent(1,013 Ratings)

Hotel in Carcassonne

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Air conditioner, Internet / Wifi and more

About this hotel

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

Garden

Map of Carcassonne

Nearby attractions

Available Rooms

Classic Room

1 Double • 161 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Double Room

1 Double

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Twin Room

2 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Triple Room

3 Single

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Family Room

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

8.8 / 10.0

Excellent(1,013 Ratings)

5.0 / 10.0

Oct 2024

staff was excellent as was our room. loved the town and would recommend two night stay.

5.0 / 10.0

Oct 2024

The location of the rooms in a private courtyard was outstanding.

5.0 / 10.0

Oct 2024

Lovely room, super location, friendly staff, good value

5.0 / 10.0

Sep 2024

Lovely staying in the castle but was tricky finding food in the morning if you didn’t want to go with hotel Continential breakfast. Service, hotel and location were excellent. Room was comfortable and bathroom was a good size for a hotel.

5.0 / 10.0

Sep 2024

Lovely stay, great location for the city.

4.0 / 10.0

Sep 2024

Check in staff was very inviting and helpful. Room small, but comfortable. Good shower and the Location within the walls was unbeatable:

5.0 / 10.0

Sep 2024

Wonderful two day experience

5.0 / 10.0

Sep 2024

The Hotel le DonJon is an ideal base within the walls of the medieval city! The hotel is beautiful and the staff is very professional. David met us in the parking lot right outside the walls, and drove us and our luggage to the hotel. The fellow at the front desk was also excellent. ( I apologgize for not getting his name.)

5.0 / 10.0

Sep 2024

amazing location inside the walled city of Carcassone

5.0 / 10.0

Aug 2024

Loved this hotel. Service was excellent, property is beautiful, beds were comfortable. The family room was very spacious. I would recommend this hotel to my friend and family, and would definitely stay here again.

5.0 / 10.0

Aug 2024

Great stay and very helpful and friendly staff. The location is amazing, in the middle of Carcassonne. The rooms are clean and tidy. We enjoyed staying here very much!

2.0 / 10.0

Aug 2024

Old rooms - our two superior double rooms were not as in the pictures, one even in an old annex - unfriendly and unhelpful staff - hotel past its best time Good: silent AC and quiet room, transfer from parking (24 EUR per night) to the medieval city

10.0 / 10.0

Aug 2024

A perfect central location in the heart of the city, the valet service for parking is ideal and the staff very helpful! We had a room for 3 and it was perfect for us…

10.0 / 10.0

Aug 2024

Very good hotel in the heart of Carcassone. Silent room, they have a parking outside and take care of your luggage

5.0 / 10.0

Aug 2024

Well located, beautiful historic building. The room was quite basic, but fine. Site staff was very kind and friendly. But I missed the amenities that a 4-star hotel should have (toothbrush, shower cup....).

10.0 / 10.0

Aug 2024

The two staff members we engaged with were incredibly kind, helpful and understanding, going beyond what would be expected in order to help us. Even though they were busy, they did not act as if they were busy, but gave us all the time we needed.

6.0 / 10.0

Aug 2024

The hotel is conveniently located within the walled city. You can walk out of the hotel and access the restaurants and UNESCO heritage site. Other than the location and breakfast, the hotel service left much to be desired. They misadvertize the family room for four with 2 doublebeds. The second bed is a sofa bed (should clearly state that). On our arrival, while the sofa bed was pulled out, there were no sheets, blanket or comforter. We had to call late at night to request. When our train was late, I messaged the hotel. They didn't respond or acknowledge till a day later. The front desk person would not make a dinner reservation for us on arrival and requested that we walk around. When he told us that we will not be able to get into the restaurant next door because of time (without even trying), we were able to walk in and request a table. Overall, very disappointing service by the front desk.

10.0 / 10.0

Jul 2024

great location. We recommend using their paid private parking just outside the city walls; it worked well. Interesting lobby with old books and board games. We had fun playing the board game Carcasonne in Carcasonne. We recommend staying in old city so you can wander around at night when few people are there.

10.0 / 10.0

Jul 2024

Great, would recommend

10.0 / 10.0

Jul 2024

Brilliant location within the city walls

10.0 / 10.0

Jul 2024

This Hotel is one of the best I've ever had the pleasure of staying in. I hope to one day return.

10.0 / 10.0

Jul 2024

The hotel was excellent and staff so attentive and helpful. What an experience staying in the walled city staying at the hotel made it even more special

5.0 / 10.0

Jul 2024

A unique experience in a wonderful building in a magical setting

5.0 / 10.0

Jul 2024

Great experience into the middle of Carcassonne city

10.0 / 10.0

Jul 2024

The staff was friendly and it was accessible to many places!!

3.0 / 10.0

Jul 2024

Booked a room almost two months before the stay but ended up in an annex. No one told us before that we would get a room in an annex, there was a strange smell in the staircase and no lift, we had to carry our bags down several floors. When I asked why they hadn't told me about the annex, called me or emailed me about it, they wondered if I had wanted to stay in the hotel itself? Strange question as I obviously thought I had booked a room at the hotel! The door to the annex was difficult to get open, luckily it did not start a fire because then I don't know if we would have made it out. The coffee cups were dirty. I was very disappointed. Who has put 4 stars? In addition, they advertise their "library" which is a small shelf with 30 books.

3.0 / 10.0

Jul 2024

A superior room was booked my daughter for us. we realised that the room was actually a basic room, no view apart from an alleyway which gave passersby a full view into the room, so no privacy. The curtains were missing several hooks so the curtain hung down when drawn, which let in light. Staff were very charming and helpful but on the first evening there was only one member of staff who was lovely but absolutely run ragged! The car parking arrangements however were excellent, a very good service, particularly as my husband left his glasses in the car and it was no problem for the guys to collect them for us. But all in all a disappointing stay unfortunately.

5.0 / 10.0

Jul 2024

Right inside the walls of the town, the perfect location to explore this wonderful place. A great bteakfast too.

10.0 / 10.0

Jun 2024

We really enjoyed this place. The location was great - walking distance to shopping, sightseeing, and restaurants. We were able to use the hotel parking which was very convenient. Staff was very friendly and breakfast was great! Would highly recommend it!

10.0 / 10.0

Jun 2024

Great spot. Right in the middle of the walled Cite, with charming courtyards and spaces. Excellent stay.

4.0 / 10.0

Jun 2024

The location was great and the staff was very kind and helpful. The logistics of getting to the hotel could be a bit more descriptive as it’s a little tricky! But once we found the correct parking lot we were well taken care of and the really nice crew got us up to the hotel in the old city. Those guys work hard and are so helpful! The hotel is fine but dated. Could use a refresh - and we weren’t aware that our daughters would be sleeping on a (very creaky, uncomfortable) sofa bed as the description of the family suite didn’t specify that. Aside from that we enjoyed our stay and the incredible convenience of the location!

10.0 / 10.0

Jun 2024

Lovely hotel in the middle of La Cite.

10.0 / 10.0

May 2024

Good location. Great staff and parking.

4.0 / 10.0

May 2024

Had a lovely stay and the hotel being situated within the old city walls was perfect. We drove there and paid the £22 euros for the car park which was fantastic. We were in a Tesla and they had 2 chargers so we were ready to go the next day! They drive you through the narrow city streets straight to the hotel - that was an experience and a brilliant touch! We only had a classic room and you get what you pay - it was nice enough but a little dated. Very comfortable and large bed and clean. Check in was extremely good and friendly. Overall, I think it is a great little find and the garden was really pretty to relax in

10.0 / 10.0

May 2024

Great place with wonderful staff!

6.0 / 10.0

May 2024

Property is nice, room too small for the price. No coffee maker in the room, for oalmost US$250 at least tea and coffee in the room.

8.0 / 10.0

May 2024

A good stay, with a reasonable room. The hotel is let down by their restaurant which was over priced and the food was not very good. The service in the restaurant was rushed as though they wanted my table, which I dislike.

10.0 / 10.0

May 2024

Garden and decor.

5.0 / 10.0

May 2024

The Hotel is wonderful. The room was modern and yet quaint overlooking the city. The trip from the parking outside the wall was unexpectedly cool. The porter/driver, Jerome, was amazing. He was friendly, a veritable tour guide for both the city and France in general. His driving in the tight quarters of the gates and the narrow street of this medieval city was a marvel to experience.

5.0 / 10.0

May 2024

It’s very fun to stay within the walls of Carcassonne. The ride from the welcome point through the narrow streets was also entertaining. Friendly staff and great service.

FAQs

How much does this hotel cost compared to others in Carcassonne?

The average price for a rental in Carcassonne is £67 per night. This rental is £38 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hôtel Le Donjon - Coeur de la Cité Médiévale. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hôtel Le Donjon - Coeur de la Cité Médiévale pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hôtel Le Donjon - Coeur de la Cité Médiévale?

We found 5 amenities for this rental. This includes air conditioner, internet / wifi, laundry, tv, and garden.

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Hôtel Le Donjon - Coeur de la Cité Médiévale

Hotel in Carcassonne

Reasons to book

About this hotel

Amenities

Map of Carcassonne

Nearby attractions

Available Rooms

Classic Room

Superior Double Room

Superior Twin Room

Superior Triple Room

Family Room

Hôtel Le Donjon - Coeur de la Cité Médiévale

Hotel in Carcassonne

Reasons to book

About this hotel

Amenities

Map of Carcassonne

Nearby attractions

Available Rooms

Classic Room

Superior Double Room

Superior Twin Room

Superior Triple Room

Family Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Carcassonne?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hôtel Le Donjon - Coeur de la Cité Médiévale pet friendly?

What amenities are available at Hôtel Le Donjon - Coeur de la Cité Médiévale?

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