Clayton Hotel Düsseldorf City Centre

Fridge, coffee/tea maker, eco-friendly cleaning products

Premium bedding, in-room safe, blackout drapes, soundproofing

Eco-friendly toiletries, hair dryer, towels, shampoo

3.9 / 5.0

Good(1,003 Ratings)

Hotel in Neuss

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Eco-certified Düsseldorf hotel in Stadtmitte with a fitness center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Clayton Hotel Düsseldorf City Centre offers 393 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Neuss

Nearby attractions

Available Rooms

Executive Room

1 King • 323 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Business Room

2 Single • 236 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 Queen • 463 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Suite

1 King • 388 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Sky Line Suite

1 King • 1206 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

££££

Clayton Hotel Düsseldorf City Centre

££££

3.9 / 5.0

Good(1,003 Ratings)

Hotel in Neuss

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Neuss

Nearby attractions

Available Rooms

Executive Room

1 King • 323 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Business Room

2 Single • 236 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 Queen • 463 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Suite

1 King • 388 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Sky Line Suite

1 King • 1206 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

3.9 / 5.0

Good(1,003 Ratings)

2.5 / 5.0

Dec 2024

Very large room. Executive suite. Only one small window so no fresh air was circulating. Very nice staff.

2.5 / 5.0

Dec 2024

Drinks are very overpriced

2.5 / 5.0

Nov 2024

waiting time for check in is always toooooooo long

2.0 / 5.0

Nov 2024

The Spa and gym area is charging extra. Not appropriate these days anymore and should be standard in this hotel classification

2.0 / 5.0

Nov 2024

Hotel is nice and location is good. The elevator system is terrible... just get normal ones

2.5 / 5.0

Nov 2024

A. Dry friendly hotel. Serves one of the better breakfast that I have had. Nice selection of food. Our first room wasn’t in good working order and they moved us right away no questions asked. The pool is on top of the building so you get a great view of the city. The Spa is very nice as well. Had a great time as the location was a 10 minute walk to all the shopping you wanted and a 10 minute walk to old town for all the food you wanted. If you want Asian food it is all around the hotel.

2.5 / 5.0

Nov 2024

Great place, friendly staff had a problem with my room and they moved me to another room right away. The pool is awesome really nice hotel

2.5 / 5.0

Sep 2024

The hotel is well appointed with a seperate drive in entrance. There are a LOT of rooms here, but all are large for a city centre hotel. Well decorated, comfy bed and modern bathroom. Only minor point is that the lift is a little complicated to operate. You'll see what I mean. And all the TV stations were in German, no other languages available. There was a bit of a queue at check in but the staff dealt with it well. A big smile on the guy at check out so very friendly. I would recommend this hotel.

2.0 / 5.0

Sep 2024

Our stay was overall ok. Easy walk to the train, food, shopping and the old town. We stayed a week. The pool was out of service the first 4, and the workout equipment was out of service. Once the pool was open, it was too cold for us to swim in. Bummer, because we really wanted to have a gym, spa and pool to relax in. My partner got a facial and had a mild breakout. It wasn’t worth the rate because those important amenities we booked the hotel for, weren’t working. But the stay in the city was cool.

2.0 / 5.0

Sep 2024

Location is a short walk from the busy streets with many asians restaurants and marts around. Internet was horrible in the room except right behind the main door. Provided two single bed joint together as one big bed. Toilet is super bright like like makeup store.

2.0 / 5.0

Aug 2024

Great location, near to the Eurostar train station & the town center. The staff is very professional and speak english. The room is well laid out with a desk. The toiletries are of very good quality. The room temperature was perfect, no need for adjustment. Breakfast was great, the scrambled eggs were perfect (thank you chef). It would be nice to see some brighter colours in the breakfast room. I highly recommend this hotel.

1.5 / 5.0

Aug 2024

Gym as extra cost. First time I see this in Dusseldorf. On top of that - gym was only a running machine and a cycle, a small pool and as sauna. I was expecting weights

3.0 / 5.0

Aug 2024

The hotel is very nice, room was clean. Although I must stress this, the wifi was HORRIBLE. Always disconnected, everything struggled to load. FIX THIS PLEASE, PEOPLE HAVE STUFF TO DO AND NEED WIFI. Also, our TV was incredibly basic and the remote didn’t work because the batteries were rusty and degrading. Other than this, it’s a great hotel, didn’t have any issues otherwise. Cool area too. FIX THE WIFI.

4.0 / 5.0

Aug 2024

I didn't like that the pool was such a high additional cost, and only accessible until 7pm.

5.0 / 5.0

Aug 2024

Location

1.0 / 5.0

Jul 2024

Really surprised by the overwhelmingly positive reviews of this property. The room was very dated, with large stains on the carpet, there were broken switches on the wall and one of the bedside lights was broken. The room had a funny damp smell. Maybe we were just really unlucky with our room, however a big problem generally was the reception. There didn’t seem to be enough staff on reception for the number of guests checking in/out/needing help. We stayed for just one night but needed to visit reception 4 times, and every time there was a queue of around 30 people waiting to be seen. The reception staff were doing their best but just seemed overwhelmed by the number of guests. The hotel was in a good location, easy to walk to the river and not far from the station. Although on a main street it wasn’t noisy.

4.0 / 5.0

Jul 2024

Good location

4.0 / 5.0

Jul 2024

Good location near main train station. Room comfortable

3.0 / 5.0

Jul 2024

pool and fitness opened from 11am to 7pm!

2.0 / 5.0

Jun 2024

Nice hotel in a good location and staff were friendly. Booked it for access to the pool only to find out that was €15 extra. Would have been nice to know that up front

5.0 / 5.0

Jun 2024

Staffs are so kind and supportive. When I told them I needed hot water, they kindly lent me an electric kettle. Also they prepared lunch box for me as I had to leave before breakfast starts.

2.0 / 5.0

Jun 2024

Speedy check-in by a staff member who remained friendly, calm and efficient despite three different things he had to do at the same time. Impressive ! Good location, walking distance to the Düsseldorf main railway station and the city centre. Very comfortable beds, nice and clean rooms. My only reserve relates to the pool, which is nice, on the top floor, with a great view on the (ugly) city. That said, it was not clear to me from the hotels.com description that access to the pool/spa area had to be paid extra. Maybe I did not notice some small asterisk footnote. These unpleasant extras should be shown very prominently in the description of the hotel. I got lucky, because the great receptionist saw my surprise and threw in a free access to the pool area. Second comment : pool hours between11 am and 7 pm are a showstopper for business travelers and not really user-friendly. Try 6 am to 9 pm. All that said, great hotel, and despite my comments, I will come back.

5.0 / 5.0

Jun 2024

Exellent place

1.0 / 5.0

Jun 2024

Rude staff that refused to check-in.

1.5 / 5.0

Jun 2024

Hotel was fine. No hot tub in the spa was a let down and the pillows were awful but the rooms were clean and spacious. Food was also nice.

5.0 / 5.0

May 2024

Tolle Lage in Little Tokio

2.5 / 5.0

May 2024

Very comfortable, new, clean and efficient. Also well located for Hauptbahnhof.

5.0 / 5.0

Apr 2024

Large room, good bathroom facilities and a fairly short walk to the railway and tram station

4.0 / 5.0

Apr 2024

I liked the Japanese restaurant

5.0 / 5.0

Apr 2024

Very good

3.0 / 5.0

Mar 2024

We are with friends, we would like to have a drink in the evening, but the bar is closed at 21:30, a little bit disappointed. The reception didn’t tell us how the elevator works, we had to find out by ourselves. Outside the elevator is a small screen, there we need to choose the floor and then the screen shows which of the 3 elevators we need to take.

4.0 / 5.0

Mar 2024

Lovely hotel in terms of contemporary decor and great facilities (pool and spa). Only downsides were that The room had a horrible damp smell and the breakfast a bit average

1.5 / 5.0

Mar 2024

I was stayin at floor 3 and didn’t have access to internet (it would come and go every 5 minutes) and the staff wasn’t of much help.

2.5 / 5.0

Mar 2024

Lovely comfortable rooms. Would definitely stay again

5.0 / 5.0

Mar 2024

Safe

2.5 / 5.0

Feb 2024

Executive room is spacious; comfortable bed, good desk area for work, TV offers German and English channels, the power shower is brilliant, good amenities in the room: wardrobe, suitcase space, ironing board etc. Hotel WiFi is good for phone use but not for laptop connection. Hotel staff were friendly, especially the young man who is dreaming to work at The Shangri-la in London - wonderful customer service from him. Room was exceptionally clean, with good natural light in the room (#386). Will definitely stay again.

1.5 / 5.0

Feb 2024

Horrible service in reception, 1 person working an 3 person doing other things. I did reservation with Hotels, and check in took 50 minutes. Service at breakfast and rom was great, but the service in reception was so bad I will pick another hotel next time.

2.0 / 5.0

Feb 2024

When we told the manager about an HVAC issue (our room was too hot), he immediately did everything to remedy the problem, including giving us multiple choices of rooms to move to.

4.0 / 5.0

Feb 2024

It is very nice, I always use it when in dusseldorf, since it was Nikko Hotel, but there are no more toiletries, shoe shine, etc.

0.5 / 5.0

Jan 2024

Old hotel, staff is not helpful. I wanted to change a harder pillow but was told unpossible that all the pillows are the same. It was a lie, my colleague stayed in another room did has a harder pillow. I eventually got it but the communication was just painful. Also receptionist not helpful either, one hairless guy refused to help me with my heavy luggage and seems “angry” that I asked for help. He replied me very boldly that they don’t have enough staff to help. Also one day my room was not cleaned. I called for room cleaning but they also refused at first. The over impression is that it was so painful to communicate with every staff, they tried all means, even lying, to avoid extra work. No smile, no one say sorry etc… will not come again definitely.

FAQs

How much does this hotel cost compared to others in Neuss?

The average price for a rental in Neuss is £60 per night. This rental is £14 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Clayton Hotel Düsseldorf City Centre. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Clayton Hotel Düsseldorf City Centre. Enjoy the water!

Is Clayton Hotel Düsseldorf City Centre pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Clayton Hotel Düsseldorf City Centre?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

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4.4 / 5.0

Excellent(104 Ratings)

Living am Carlsplatz

Apartment hotel

in Düsseldorf

1 single bed

Garden · Kitchen or Kitchenette · Air conditioner

The best choice in Neuss for Apartment hotel, for £60 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)

££££

Clayton Hotel Düsseldorf City Centre

Hotel in Neuss

Reasons to book

About this hotel

Amenities

Map of Neuss

Nearby attractions

Available Rooms

Executive Room

Business Room

Junior Suite

Executive Suite

Sky Line Suite

Clayton Hotel Düsseldorf City Centre

Hotel in Neuss

Reasons to book

About this hotel

Amenities

Map of Neuss

Nearby attractions

Available Rooms

Executive Room

Business Room

Junior Suite

Executive Suite

Sky Line Suite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Neuss?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Clayton Hotel Düsseldorf City Centre pet friendly?

What amenities are available at Clayton Hotel Düsseldorf City Centre?

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