Holiday Inn Downtown - Mercy Area, an IHG Hotel

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed | Bathroom | Designer toiletries, hair dryer, towels, soap

4.0 / 5.0

Good(1,000 Ratings)

Hotel in Des Moines, IA

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free airport shuttle, a quick walk to Wells Fargo Arena
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Downtown - Mercy Area, an IHG Hotel offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Des Moines hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Gym or Fitness Center

Map of Des Moines, IA

Nearby attractions

Greater Des Moines Botanical Garden

1 mi

Pappajohn Sculpture Park

Available Rooms

Standard Room

1 Single • 288 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds

2 Double • 288 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 288 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room, 1 King Bed

1 King • 388 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Queen Beds

2 Queen • 288 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

££££

Holiday Inn Downtown - Mercy Area, an IHG Hotel

££££

4.0 / 5.0

Good(1,000 Ratings)

Hotel in Des Moines, IA

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Gym or Fitness Center

Map of Des Moines, IA

Nearby attractions

Greater Des Moines Botanical Garden

1 mi

Pappajohn Sculpture Park

Available Rooms

Standard Room

1 Single • 288 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds

2 Double • 288 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 288 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room, 1 King Bed

1 King • 388 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Queen Beds

2 Queen • 288 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.0 / 5.0

Good(1,000 Ratings)

1.5 / 5.0

Oct 2024

Parking lot was closed. Had to walk across to a different lot. Was never told when booking

5.0 / 5.0

Sep 2024

We enjoyed our stay here. We were in town for a baseball game so we didn’t use the room for more than sleeping, but it was very nice and quiet. I would definitely recommend 10/10!

1.5 / 5.0

Sep 2024

Our room was so noisy it was as if we were sleeping on the highway. When we stay in Des Moines we will stay elsewhere next time.

5.0 / 5.0

Sep 2024

Nice. I wish breakfast was included. Close to downtown and shuttle to state fairgrounds

2.0 / 5.0

Aug 2024

This property needs a total renovation. The room and furniture were nice enough, but the bathroom is outdated. The toilet would run on and off during the night. The AC unit was VERY loud. The parking deck was CLOSED, and the temporary/alternate parking was further from the building. This was very inconvenient. The overall experience felt like a rip off for the price paid.

3.0 / 5.0

Aug 2024

The room that we got - facing the freeway was loud and the air/cond. was loud - not only that the Parking lot was across the street.

2.0 / 5.0

Aug 2024

Stay was great minus the fack that their primary parking spots were not open. Had to use the back lot for parking. Then, we walked through the empty blocked off primary lot to get to the door. The staff were kind and the pool area was clean.

5.0 / 5.0

Aug 2024

Worked well for an overnight stay . And really appreciated the shuttle to the aurport

2.5 / 5.0

Aug 2024

It was greet! Dront desk staff were very friendly and helpful. Our room was clean and comfortable and we had a great stay. The shuttle service was great as well.

3.0 / 5.0

Aug 2024

Staff was very unfriendly, short and rude. Cleaning staff knocked on my door at 10:55 when checkout is 11. Definitely will not be staying there again

4.0 / 5.0

Jul 2024

Parking is under construction. I have to park ways away

2.5 / 5.0

Jun 2024

Excellent hotel with excellect service & shuttle which was very convenient

5.0 / 5.0

Jun 2024

I booked this hotel 15 minutes before checking in. I had a reservation at another hotel but when I pulled in, it didn’t look like a great place to stay. Thankfully the Holiday Inn had rooms available! The only negative was the parking lot was closed for fixing but thankfully there was a parking lot across the street, just a bit of a walk. The stay overall was great. My room was comfortable and clean. I like the added security of having to use your hotel key to gain access to the actual hotel.

0.5 / 5.0

Jun 2024

Everyone was kind and helpful but it was insultingly over priced for the scratchy towels, dirty pool, and tiny room we received.

1.0 / 5.0

Jun 2024

Have problems with checking in, my room was ready pay by Expedia,and they acting like didn't have it ,I have to double pay ,so they can let me,and my family stay, people in front desk, unprofessional,they take the deposit three times from my account,bad time in this place.

1.0 / 5.0

Jun 2024

Bar/ restaurant was nice. No breakfast provided. Room was clean. Bathroom was small, no counter space. Hot water was warm at best. AC wasn’t great- room was at 72 and humid every day. Believe it or not I asked them to look at it (I was there 6 nights) the desk told me “oh the thermostats don’t work. We control the AC for the whole building down here. If you try to turn the thermostat down it’ll just blow hot air. I can give you a fan.” I couldn’t believe it. Never again at that hotel. Just horrible.

1.0 / 5.0

Jun 2024

Booked this hotel through Expedia and ended up needing to cancel. I called the hotel to see if I would be able to cancel. They immediately told me this would be an Expedia issue since I booked with Expedia. The woman I spoke to on the phone was extremely rude. I contacted Expedia and spoke with an agent and they said I would need to contact the hotel but the contact for the hotel wouldn't be available until Monday, my booking was a for a Saturday. They assured me I would most likely be able to get a refund. On Monday, I call the hotel again and was rudely told that I would have to contact Expedia. I contacted Expedia again and once again they told me I need to contact the Holiday Inn. This time Expedia said they would contact Holiday Inn for me. After a day, Expedia got back to me and told me that the holiday inn doesn't allow any exceptions for cancellations. I am still unsure on if this hotel or Expedia are the ones being untruthful but I would've appreciated it if the Holiday Inn had at least been respectful and kind instead of condescending whenever I called.

1.5 / 5.0

Jun 2024

Our clerk on Saturday was amazing booked us in early was friendly. Sunday the front desk clerk was rude, our keys didn’t work each time we came back to our room. The tv didn’t work. We were told move to a different room we have no maintenance here today.

2.5 / 5.0

May 2024

It was very pleasant and bartender was exceptional downstairs.

5.0 / 5.0

May 2024

It was a great walk to Wells Fargo and they offered a shuttle if weather had necessitated transportation. Offers a bar and food, great if you don't want to venture downtown.

4.0 / 5.0

May 2024

Friendly staff

4.0 / 5.0

May 2024

Next to aa hospital so there’s an ambulance every so and so. But besides that it was a very nice place to stay and the staff was very pleasant.

5.0 / 5.0

May 2024

Wonderful place to stay. Shuttle available to take us where we need to go. Bathroom stocked with all necessary supplies, better than some much more expensive hotels. Staff very friendly, and helpful. We had the best experience at Drakes diner per Holiday Inn staff recommendations. We will stay again!!

5.0 / 5.0

Apr 2024

Close to Wells Fargo Staff was great!

5.0 / 5.0

Apr 2024

Amazing

5.0 / 5.0

Apr 2024

Excellent stay and excellent service! A special shout out to the van driver Mike G! We were in town for a concert and the transportation to the venue was perfect! Mike G was exceptional! Thanks again for everything!

3.0 / 5.0

Apr 2024

Check in was easy. Also there was free parking. My room is very noisy due to the sound of the freeway coming in the window. No option for late check out, which is a real bummer since I am in town for the Drake road races and was really hoping to be able to shower afterwards.

5.0 / 5.0

Apr 2024

Close to venue

1.5 / 5.0

Apr 2024

Building looks outdated. Bell man said the "R" word to describe the elevator and stair situation.

4.0 / 5.0

Mar 2024

5.0 / 5.0

Mar 2024

It’s a comfort to know that quality is good, predictable and no surprises

3.0 / 5.0

Mar 2024

Too hot in the room, no HVAC control

3.0 / 5.0

Mar 2024

Our room was hot the air wasn't working. The lady at the front desk offered us a fan and said to crack the window open.

2.0 / 5.0

Mar 2024

Stayed for state archery tournament. Hotel was clean, service was great, and hotel is located near downtown area with shuttle service to and from anything within a 3 mi radius. Mike, our shuttle driver was fantastic and full of information. Definitely would stay again. Only marked 4 stars in comfort because our heat did not work well in our room but everything else was great.

2.5 / 5.0

Feb 2024

The room was nice, nothing fancy or elaborate but comfortable. The only complaint I have is the parking in the below ground area is a little tight to navigate with a large vehicle like a SUV or pick up truck but manageable. The staff is very friendly every time i have stayed here.

4.0 / 5.0

Feb 2024

Handy, helpful, and the shuttle was a great perk.

5.0 / 5.0

Feb 2024

Everything was what we had hope for. Within walking distance to Wells Fargo Arena for our event. Was clean and nice!

2.5 / 5.0

Feb 2024

Very enjoyable

3.0 / 5.0

Jan 2024

The windows were poor quality and we could feel the freezing air in the room, and the AC didn’t help. In the morning we had ice on the inner side of the windows. The hotel is old and needs a thorough renovation. It has to be updated.

1.5 / 5.0

Jan 2024

The hotel room seemed a little outdated. I know it was a standard room but just seemed so small. I could hear all the traffic going by. I probably will not stay here again.

FAQs

How much does this hotel cost compared to others in Des Moines?

The average price for a rental in Des Moines is £126 per night. This rental is £26 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Holiday Inn Downtown - Mercy Area, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Holiday Inn Downtown - Mercy Area, an IHG Hotel. Enjoy the water!

Is Holiday Inn Downtown - Mercy Area, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

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Holiday Inn Downtown - Mercy Area, an IHG Hotel

Hotel in Des Moines, IA

Reasons to book

About this hotel

Amenities

Map of Des Moines, IA

Nearby attractions

Available Rooms

Standard Room

Standard Room, 2 Double Beds

Standard Room, 1 King Bed

Premium Room, 1 King Bed

Standard Room, 2 Queen Beds

Holiday Inn Downtown - Mercy Area, an IHG Hotel

Hotel in Des Moines, IA

Reasons to book

About this hotel

Amenities

Map of Des Moines, IA

Nearby attractions

Available Rooms

Standard Room

Standard Room, 2 Double Beds

Standard Room, 1 King Bed

Premium Room, 1 King Bed

Standard Room, 2 Queen Beds

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Des Moines?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn Downtown - Mercy Area, an IHG Hotel pet friendly?

What amenities are available at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

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