Best Western Schaumburg – O’Hare NW
Hotel in Elk Grove Village, IL
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
Hotel with free breakfast, near Woodfield Mall
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Best Western Schaumburg – O’Hare NW offers 126 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.
Recreational amenities at the hotel include a fitness center.
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Best Western Schaumburg – O’Hare NW offers 126 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of Elk Grove Village, IL
Available Rooms
Standard Room, 2 Queen Beds, Non Smoking
2 Queen • 300 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking
1 King • 300 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible, Non Smoking
1 King • 300 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Accessible, Bathtub
2 Queen • 300 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
££££
Ratings and reviews
2.0 / 5.0
We spend just a few hours after a 10 hours trip. The hotel was clean and the personnel was kind and effective o. Their job. Hotel may need an update for the hall carpet, but it was very good and clean inside our room.
2.5 / 5.0
Very pleasant stay! Good prices and comfortable room
1.5 / 5.0
The pool was not open on a very hot two night stay
1.5 / 5.0
If you're looking for a simple, no-frills place to stay for one night before heading to the airport, this hotel is adequate. However, if you have higher expectations, you may want to consider other options. While some areas, like the reception, appear recently renovated, with updated carpets and light switches, the improvements feel mostly surface-level. Despite the receptionist's efforts to be helpful, the hotel seemed understaffed. There’s no music in the lobby, and little has been done to enhance the overall guest experience. I did notice a faint smell of marijuana, but it seemed limited to certain rooms, so it’s unlikely a frequent issue. Overall, I’d give it a 3/5—acceptable, but nothing exceptional.
4.0 / 5.0
Excelent
5.0 / 5.0
Clean and great breakfast
0.5 / 5.0
I decided to take this hotel because it offered free transportation service from the airport to the hotel and from the hotel to the airport, and it is not true, the night I arrived I called and they told me they did not have the service, I went by UBER and the hotel told me that possibly the next day they would have the service, in the morning I went down to the lobby they told me that they already have shuttle service but it costs 20 dlls, the truth was more expensive than booking a better hotel with transportation service.
2.5 / 5.0
It was comfortable and clean. Very convenient
1.5 / 5.0
Did not know that there was an additional pet fee, got called at 1 am to pay pet fee....Room smelled like an ashtray. Location was good, parking was good. Breakfast was acceptable.
0.5 / 5.0
This hotel is horrible! Our first room smelled like smoke so bad! I tried to call the front desk, but the phone was broken. I finally talked to staff and they moved us to a different room. It was a little better, but also smelled like smoke. The windows open and there are no screens, so guessing people smoke in the rooms out the windows, but smoke still gets in the rooms.
5.0 / 5.0
Very convenient location.
2.0 / 5.0
Building is close to everything which is nice, but when we got the the room the bath tub was full of dirt. The bathroom itself is pretty small and the toilet and tub are nearly touching.The mattress constantly slides off the beddrame which is some kind of chip/particle board which was slightly annoying. The next day when we went to check out, me and two other customers were trying to check out and nobody was at the desk, even when we pressed the find help button located on the desk it took them about 10 mins to even realise we were there.
1.0 / 5.0
House keeping left my door open all day
4.0 / 5.0
The staff ‘patel’ gave my reservation to another guest. We booked 2 rooms close to each other because we were family of 5 wanting to stay close because no connecting room available. We came in late straight from airport with little kids around 12am midnight only for us to be told we are about 12 rooms apart. So frustrating and the staffs Patel was yelling at us saying he’s ready to refund our money so we go look for another hotel that late at night with little kids. So inconsiderate.
5.0 / 5.0
Clean and quiet
2.0 / 5.0
Very noisy, loud music playing at 3am
3.0 / 5.0
We enjoyed our stay. Very clean room and staff was kind. Located close to Woodfield Mall and there are plenty of food options nearby.
2.0 / 5.0
It was great but could of been a little better with the cleaning
2.0 / 5.0
We stayed 2 nights. Overall, it’s clean but on our last day the toilet was clogged.
2.0 / 5.0
Front desk was very considerate & accommodating due to continued delay with my flight and then baggage once arrived at airport. They have a 2am cancellation policy but continued to hold my room which was much appreciated considering there were other people also with travel delays with no reservation that they could easily have given my room to for a higher price. Staff was friendly, room was huge, and very clean. The only 2 things that I could easily look past getting into a clean room with a comfortable bed at 3am after 18 hours of travel was that even tho a non-smoking room, the previous occupant must have smoked like a chimney in there so room really needed to be aired out. The other was that the coffee maker was missing the tray needed to hold the coffee pod so I wasn’t able to make coffee in room. However they did have coffee available in the lobby which definitely sufficed. Not to mention they had a pretty good free breakfast offering.
2.0 / 5.0
Entire hotel smelled bad, like rotten meat. Free breakfast was cold every morning. Walls very thin - noisy neighbors were very loud in my room. Wallpaper in halls torn, not repaired. When I first arrived, I walked up to the front desk and stood there for almost 15 minutes while the only employee on duty finished a phone conversation with a family member. He didn't apologize after finishing his call.
1.0 / 5.0
My rood door does not close easily, needed to push hard.
The toilet was kinda stucked and when I asked the staff, I was charged to pay $100 to fix (I was locked out so I needed to pay money to get my stuff out).
I will never stay this hotel and recommend to anybody.
I am losing trust to Expedia as well, so I am planning to stop using the site in the future.
1.0 / 5.0
There was stains on walls and me and my girlfriend can hear people cleaning and people walking pass by talking and it would wake us up. We didn’t like that.
1.0 / 5.0
They was remodeling and they could have done better and stuff we was to have we didn’t
1.5 / 5.0
They have been renovating everything, so most everything is new and newly painted. I was there during the Reno work so no breakfast which they forgot to share at booking. But not a big deal for me. Price was good, room was clean
1.0 / 5.0
Left my one of my samsung earbuds in its case in the room on the desk, went out for a couple of hours and when i came back, the case and my remaining earbud were gone. Now, i know they say to secure your valuables, but come on, it's a single F****** earbud in a charging case!
2.0 / 5.0
No snack vending machine. Ice machine on my floor wasnt plugged in. Smelly hallway.
5.0 / 5.0
Fitness workouts room
2.5 / 5.0
Due to being renovated i give the owners a good job try they turning it around so also dont expect 100% hilton stay for under $100 is passable dont ruin the sheets either jk overall great stay
4.0 / 5.0
currently under deep renovation, but the rooms that are finished are very nice!!
4.0 / 5.0
Required remodeling is currently in progress (Oct 2023). Hopefully, the carpet will be updated too.
1.0 / 5.0
Location.
I read more reviews on other sites (unfortunately after my stay) and most agree, this is the ONLY thing this dump has going for it. There are people in the parking lot doing all sorts of criminal behavior all day and night from drug dealing to prostitution. This is more of a homeless shelter than a motel but they just let everyone do whatever they want. I did not feel safe in the parking lot. People were ALWAYS just hanging around smoking, drinking and doing other things near the back door which was almost always left propped open.
The place is dirty and run down. Overpriced.
1.0 / 5.0
It was the filthiest hotel ever I stayed. Room telephone and microwave were not working. They said maintenance going on. Then the hotel should have closed. We had small kids and the smell and dirtyness was too bad. Can't walk barefoot inside room. I hope it improves after renovation.
0.5 / 5.0
Every part of the hotel was very dirty, food spilled on hallway floors that stayed for over a day.
TV didn't work properly, liquid spilled all over back of entrance door to room that looked like an easy clean, dead bugs on counter surfaces.
Breakfast offerings were a joke.
New owners who apparently have no idea how to run a hotel, but are perfectly willing to take your money and not provide the appropriate service.
Excuse given by the staff for why everything was so dirty was " we are doing a renovation on the 3rd floor, insulting.
Have stayed here many times before the new owners took over, used to y nice.
Beware.
5.0 / 5.0
Excellent customer service
1.0 / 5.0
Totally dirty, the black towels, the bathroom with hair and dirty, the sheets are horrible, bad taste, I thought I would arrive at a nice hotel, but this was disgusting and ugly, if I cleaned it, it was totally a disaster.
2.0 / 5.0
I know it was under renovation but the smell, the carpet very old, the smell, the front desk chair.
Doesn't feel like a Wyndham.
Horrible experience
2.0 / 5.0
Room was not clean except the bed was made, but the comforter had a large stain with cigarette holes in it. Bathroom floor was dirty and the shower was not clean from the last guests. Hotel is under renovations, so perhaps it will get better. Two of our lights didn't work, and there were even outlets on both sides of the bed.
3.0 / 5.0
Polite and efficient service and a convenient location.
2.0 / 5.0
It was one of those "why did we book here?" choices. Figured a Choice Hotel/Wyndham property couldn't be this bad. In the future, I will question if your properties are suitable choicws when traveling.
FAQs
How much does this hotel cost compared to others in Elk Grove Village?
The average price for a rental in Elk Grove Village is £82 per night. This rental is £5 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Schaumburg – O’Hare NW. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Schaumburg – O’Hare NW pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Schaumburg – O’Hare NW?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.
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