The Lucerne Hotel
Hotel in Upper West Side, NY
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsAir conditioner, Internet / Wifi, TV and more
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About this hotel
Hotel with a health club, a quick walk to Central Park
This hotel features a restaurant, a health club, and 24-hour room service. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
The Lucerne Hotel offers 202 accommodations with safes and hair dryers. Each accommodation is individually decorated. Flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.
Recreational amenities at the hotel include a health club.
This hotel features a restaurant, a health club, and 24-hour room service. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
The Lucerne Hotel offers 202 accommodations with safes and hair dryers. Each accommodation is individually decorated. Flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Laundry
TV
Gym or Fitness Center
Map of Upper West Side, NY
Available Rooms
Deluxe Room, 1 King Bed
1 King • 260 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 2 Double Beds
2 Double • 250 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Suite, 1 King Bed
1 King • 400 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Suite, 2 Queen Beds
2 Queen • 400 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 2 Double Beds, Accessible
2 Double • 210 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
££££
Ratings and reviews
5.0 / 10.0
Was in a suite with King. Very happy with the layout and the view up Amsterdam Ave. The room was quiet and secluded.
4.0 / 10.0
Great location! Friendly staff! Great room with separate sitting area. Bathroom small, shower not the greatest. Suggest better lighting & additional trash can.
2.0 / 10.0
Not a great hotel. The front desk person was rude. My room was next to fitness center so both mornings woke up at 5am to people coming in and out nonstop.
I would not stay there again
4.0 / 10.0
Good location, well staffed, excellent service personnel. Well maintained. Will definitely stay there if visit the area again.
5.0 / 10.0
18th birthday trip for our son. Great, safe, not as busy location. Same block as subway access. Coffee and deli across street. Very clean, nice staff, great old building. Would stay there again.
5.0 / 10.0
I took my 17 year old niece to NYC for her birthday. We had a wonderful stay. Very clean, comfortable and safe .
The staff was very friendly and helpful. We would choose this hotel again for sure.
5.0 / 10.0
Excellent service, great location. Very comfortable room. And, incidentally, the best water pressure of any hotel I have ever stayed in.
4.0 / 10.0
Service was excellent, staff pleasant and very responsive to requests. Beds are very comfortable, location is excellent with many small restaurants and markets close by. Broadway train station less than a block. Cons were...heat is turned down at night, with 40deg outside it was uncomfortably cool in the room. Also hot water was great in am but down to lukewarm by evening. With the room cold and only warmish water, a pm shower wasn't possible. Would definitely stay again when it is not so cold.
3.0 / 10.0
AC didn’t work. Ran out of toilet paper and tissues in the first few hours. Staff not cordial. No rush to bring aforementioned paper products. The beds were like large pillows which you need a pole vault to get in or out of. Pillows are feather. Outdated lobby with conversations of one of two elevators breaking down.
5.0 / 10.0
Nice Hotel. Good location. Restaurant is next door, that's good too! Great value! Stay here you will not be disapointed! Excellent Terra Cotta facade also.
5.0 / 10.0
Our TV didn’t work neither would our devices connect to the WiFi. The staff were quick to fix both issues, even calling us back to make sure the WiFi was working.
5.0 / 10.0
Nice stay in independent, boutique type hotel with beautiful wood furniture and comfortable rooms. Had the smallest room, and was very comfortable. Staff was accommodating and hotel was quiet. Restaurant was top notch.
3.0 / 10.0
I had two separate reservations; one for a room for two on October 28th (room 205) and the second for a room for one on October 29th (room 401). I left a shirt in the first room, and I didn’t receive it. This is indicative for the service commitment of the hotel; not high enough.
Otherwise, the hotel is nice. Room 205 was ok while room 401 was in a better condition.
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5.0 / 10.0
This was our first time at the hotel and we loved it. The hotel itself is beautiful and is in a terrific location.
Our daughter lives nearby and we will definitely be returning to the Lucerne.
5.0 / 10.0
Staff very kind and helpful. Lovely neighborhood to stay in, close to subway, central park
3.0 / 10.0
I used two rooms. One room (205) on Monday, October 28th and a second room (401) on Tuesday, October 29thI left a shirt in the first room and didn't receive it.
5.0 / 10.0
Wonderful hotel for our family vacation in New York. Very friendly staff and top notch accomodations.
4.0 / 10.0
Great hotel. Great service. Lovely staff!
5.0 / 10.0
Beautiful hotel. Great location. We would stay again.
5.0 / 10.0
Our first time in upper west side New York City. We loved it! We would definitely book this hotel again. 2 or 3 blocks from Central park.
5.0 / 10.0
Very comfortable, quiet. Nice Matin next door delicious!
5.0 / 10.0
Choosing the Lucerne Hotel was ideal!..hit the mark from A to Z. The staff was outstanding! Ready to assist with kindness, smiles & precision! Cleanliness was quite important to us & I am pleased to say it was exceptional. From the doormen, to the front desk…& the housekeeping staff…better service we could not have asked for!..Nice Matin restaurant, 5 stars! Don’t miss this gem, located in the heartbeat of NYC!..grateful for these memories!…Thank You for caring about the details!!…means the world!!…Cheers!…
5.0 / 10.0
Beautiful iconic NYC hotel. Great staff. Well appointed room.
5.0 / 10.0
The hotel and the staff were excellent, friendly and helpful.
8.0 / 10.0
Nice spacious room and quiet. — but we had a Broken coffee maker and there were No directions for coffee maker
No light on beverage bar
Asked for coffee pods and brought cups instead
Then brought wrong coffee - decaf!
No help with where phone charges etc. are and not obvious.
10.0 / 10.0
Great location! Quite! Steps away from Central Park. Feeling like a local.
5.0 / 10.0
I love the location-it’s quiet and easy access to subway. There are lots of restaurants and shops within walking distance. The front desk was very responsive to a couple of requests and overall service was very good. Would definitely stay again,
10.0 / 10.0
Perfect location for so many museums, Central Park etc.
5.0 / 10.0
Smallish hotel lacks a few things such as refrigerators in the room but lovely place, solid pleasant staff, good hotel restaurant. One of my favorite parts of NYC and transit rich. Really enjoyable week.
10.0 / 10.0
This hotel is very clean and safe.
10.0 / 10.0
Comfortable, great staff, location!
10.0 / 10.0
The staff were helpful and the hotel was amazing and can’t wait to visit again.
6.0 / 10.0
Room was pretty hot, AC wasn't working properly.
10.0 / 10.0
We live staying at the Lucerne. Always a pleasant experience.
8.0 / 10.0
My only notes, is the morning of my departure. I went down to the front desk to check out, the door man immediately grab my bag and asked where im headed. I said the airport. He just loaded the luggage and tell the driver to take me.
But it's not a complimentary service, is $82. I could have booked a Lyft for cheaper.
I was planning on taking the subway and bus to save $.
Not shove into a car service with no explanation.
5.0 / 10.0
Great location in a good UWS neighborhood. Property is well maintained and Staff friendly and helpful
10.0 / 10.0
Nice property in a great location with friendly staff. We would be happy to return.
10.0 / 10.0
Clean, great location, lots of fun restaurants around and the staff was very friendly and helpful.
10.0 / 10.0
Great service, friendly, comfortable amd clean. Great location to enjoy Central Park and easy to get to other parts of manhattan
10.0 / 10.0
The Lucerne is my favorite place to stay in NYC. The Upper West Side is a great part of the city. We always get a suite with 2 beds. It has a sitting room with a TV separate from the bedroom. Large and comfy for our family of four. Absolutely love walking this area and lots of restaurants in walking distance. They have a car to take you to the airport as well.
FAQs
How much does this hotel cost compared to others in Upper West Side?
The average price for a rental in Upper West Side is £191 per night. This rental is £42 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Lucerne Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Lucerne Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Lucerne Hotel?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, laundry, tv, and gym or fitness center.
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