The Milestone Hotel

Deluxe Room (King/Twin) | Living area | 32-inch LCD TV with digital channels, TV, DVD player

Junior Suite | Bathroom | Combined shower/tub, deep soaking tub, designer toiletries, hair dryer

Suite (The Hermes) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

4.8

Outstanding(419 Reviews)

Hotel in City of Westminster

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury London hotel in London City Centre with a full-service spa
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a sauna.
The Milestone Hotel offers 62 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Map of City of Westminster

Nearby attractions

Victoria and Albert Museum

1.2 mi

Tower of London

7.7 mi

Available Rooms

Superior Room, 1 Queen Bed

1 Queen • 214 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Room (King/Twin)

1 King • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Studio

1 King • 312 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 King • 387 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite (Master)

1 King • 483 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

££££

The Milestone Hotel

££££

4.8

Outstanding(419 Reviews)

Hotel in City of Westminster

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Map of City of Westminster

Nearby attractions

Victoria and Albert Museum

1.2 mi

Tower of London

7.7 mi

Available Rooms

Superior Room, 1 Queen Bed

1 Queen • 214 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Room (King/Twin)

1 King • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Studio

1 King • 312 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 King • 387 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite (Master)

1 King • 483 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Reviews

4.8

Outstanding(419 Reviews)

4.8

Sep 2024

The Milestone is simply wonderful, all of the personal are very very professional, so attentive to ones wishes Bravo to the Milestone

4.8

Sep 2024

I love to come back to my home from home, but feel it's a little more crowded and noisy since my previous visit. An example being what I assumed was exclusive use of the swimming pool and spa areas - as you have to book for an hour - turned out to be a less than relaxing experience with staff in and out whistling, knocking on the sauna door stating they thought I'd left when my robe, etc was still on the lounge chairs, and generally people in and out in the very short time I had to enjoy. Zen - the wonderful Front Desk Manager - was understanding and addressed my concern with a complimentary offering, for which I'm very grateful. One highlight was discovering a member of the Team who used to be at The Montague hotel, had transferred over to The Milestone. Absolute pleasure to see Jorge again.

4.8

Jul 2024

We have never before experienced the excellent level of service the Milestone provides; five stars aren’t enough to rate it.

4.8

Jul 2024

The Milestone was exactly what I hoped. 5 star service, clean, and friendly attentive staff. Food quality was exceptional. Room was a little smaller than expected but that had no bearing on enjoyment. I’ve already recommended it to friends.

4.8

Jul 2024

Excellent!!

4.8

Jul 2024

The Milestone is by far my favorite hotel in London. The neighborhood is almost as wonderful as the hotel staff.

4.8

Jun 2024

Absolutely loved this hotel ❤️ from the moment we arrived until we left, the staff and service are exceptional as is the hotel and facilities. Couldn’t fault anything at all. The best hotel we’ve stayed in in London and I’ve tried many of the 5 star hotels here! The breakfast was epic! Honestly first class all round! We were given alcoholic welcome drinks on arrival In the beautiful new bar and showed around personally by the lovely Katerina. Will definitely be staying here again when we return to London ❤️❤️❤️

4.8

Jun 2024

The Milestone is perfection. The hotel is lovely - beautifully decorated on a charming block across from Kensington Gardens. I had a wonderful upgrade to a suite from booking via Expedia. What makes the hotel special is the superlative service. I've never experienced better anywhere.

4.8

Jun 2024

Great people at a great hotel. Great location.

4.8

Jun 2024

Cannot say enough about the wonderful experience we had here.The hotel is a classic first rate boutique hotel. Beautifully furnished with beautiful Elie Lambert paintings and lovely attention to detail right down to fresh flowers in the elevators. My sister and I felt like family, fussed over and treated like princesses for the week we spent at the Milestone. Staff is first rate, kind and funny like the best kind of family. The rooms are extremely comfortable with comfy bedding and lovely amenities such as Floris soaps, lotions and hair care products. Despite being full at the time of our stay, we never heard a peep from neighboring rooms. The two doormen Steve and Tim sent us off in the morning and welcomed us “home” each evening like doting uncles. Angelo in the Stables Bar was a wizard with the cocktails and exceptionally charming. Highly recommend the Milestone… I look forward to returning.

4.8

May 2024

When deciding what hotel to stay in while in London, The Milestone has been on my list for ages. And boy, did it live up to expectations. When the porter greeted me with "welcome home", that's exactly how I felt. That I was home. My room was small but very well-appointed (even had a bidet) and the bed was like sleeping in a cloud. There was nothing about this stay that was not top-notch. If I am able to again in the future, I would most definitely stay here again.

4.8

May 2024

Lovely hotel, friendly and attentive staff, excellent location! Would definitely stay here again.

4.8

May 2024

The service at the hotel is exemplary. They take very good care of you and of the hotel itself. Everything is spotlessly clean. The decor, however, might not be for everyone. It has changed quite a bit since our last visit. The location is excellent, right across the street from Kensington Park and well served by transit.

4.8

Apr 2024

Was sad to not be given the upgrade without a price but the hotel aside was perfection and we will absolutely go back.

4.8

Apr 2024

The level of service we received was world-class!

4.8

Apr 2024

Excellent Staff!

4.8

Apr 2024

Cannot be compared to any other luxury hotel I have stayed at previously. Exceptional in every way. Everything down to the finest detail has been considered and catered for to ensure the best possible stay. Nothing is 'conventional', staff are very friendly and attentive, able to gauge how you are feeling and recommend/cater accordingly. Only a good working environment could foster this atmosphere. I am (almost) ashamed to admit I spent the majority of my time with Angelo and his team in the confines of the enchanting barroom, lured by the espresso martinis and good banter. I grew up in hotels and guest houses as a child in St Andrews - but the Milestone is in a different league entirely. The head porter (whose name escapes me) - was an absolute gent, and deserves an honourable mention. Wouldn't look elsewhere for my next stay!

4.8

Mar 2024

I would definitely return

4.8

Mar 2024

The service at the Milestone Hotel is excellent, many hotels claim to give good service but the Milestone is one of the best. Lovely hotel, great location, fabulous bar, a great welcome, lovely room and as stated already, Excellent service. Staff are motivared, well informed, well trained and sincere in their desire to ensure you have a great stay. We will be back & highly recommend. What more needs to said!

4.8

Mar 2024

This is a beautiful hotel with very friendly, professional staff. The only reason I did not give 5 stars for everything is that we had informed the front desk that the water in the shower would turn scalding hot to ice cold without any warning. This is a very dangerous situation as we were worried that we would be burned. We were told the situation had been remedied but alas, the same thing happened the next morning. Upon reporting this, the front desk got right to work finding us a new (lovely) room and told us that they would move our things for us while we were out. The new tool was spacious and beautiful and the shower was terrific. The people at this hotel are lovely and couldn’t do enough for us. The location of this hotel is perfect for visiting all of the museums.

4.8

Mar 2024

The staff went out of their way to assist in any travel recommendations….

4.8

Feb 2024

Beautiful hotel with Incredible staff. Every little detail is considered and it’s clear to see why it’s a 5 star service. It’s a rather small hotel and some rooms can be a squeeze but it’s a very cozy and personal hotel, each room is uniquely themed and decorated to a high standard. There is a very clean gym, small pool and sauna which were just an added bonus to this fantastic hotel. All in all, I will definitely be staying again, it was a real treat and I will remember this stay for years to come.

4.8

Feb 2024

Staff was great!

4.8

Nov 2023

Location and elegant

4.8

Nov 2023

It was beautiful and we were treated like royalty.

4.8

Oct 2023

Great experience

4.8

Oct 2023

The staff here are experts in hospitality, the best of the best. We enjoyed our stay here very much. From walking into the hotel, we felt welcomed and taken care of. After checking in, we were given a tour of the hotel, and were offered welcome drinks. The entire team was very professional and knowledgeable. They were always just a phone call away and would get your requests sorted. The amount of attention they put into the little details really made this place stand out. If you are looking for a home away from home, this is it!

4.8

Sep 2023

The staff are warm, welcoming, and knowledgeable. Everything was spotless clean. Our room was fantastic ... it was what I bpoked, but much better than advertised. Huge bathroom by London standards and an enormous surprise terrace. The pool was great and private. Linens were top notch. Bed was comfortable. Afternoon tea was a delight and the bar was fun. I am only upset I couldn't stay longer. Will both me back AND will be telling all of my friends.

4.8

Sep 2023

I was glad i chose this hotelfor a third stay

4.8

Sep 2023

Very nice all around The staff were all incredible!! Fran our concierge, was as always, the best!!! Palio in the dining area was just great!!!

4.8

Aug 2023

This is what hotels used to be like 100 years ago. The staff are remarkable, they remember, they care, they inquire. These are pros, people who are professionals, and what they do. Housekeeping staff are out of this world, I've never seen a room that clean. The gentleman with the top hat, who welcomes you every day, makes you feel like you're coming home. The cuisine in the bar or just fantastic. Save up your money and stay there instead of some other place. This is the only the hotel in London. I'll ever use again.

4.8

Jul 2023

Love the hotel. Location is not an issue as transport links in London are good on non strike days. Its a 10 min walk from the nearest tube and a change is needed to get to any shopping area. Great staff and service, lovely little bar and the glass of champagne brought to our room whilst we unpacked was lovely! The restaurant is really lovely too with generous sized breakfast portions. Regrettably one main course at dinner was served luke warm at best which is a shame in an otherwise pretty perfect hotel

4.8

Jul 2023

Superb once again room super food fantastic see you soon

4.8

Jul 2023

Beautiful Vibe here!

4.8

Jun 2023

I loved this property! Staff was amazing, knew my name by the first evening. Very helpful with getting transportation and made me feel very welcome.

4.8

May 2023

Maybe the best experience and service found in any hotel in my many travels. Thank you to the entire Milestone team (especially the bartenders!)

4.8

May 2023

The Milestone Hotel was amazing. Clean, comfortable, super friendly staff. Would highly recommend.

4.8

May 2023

This was our third stay at the Milestone. It is the hotel against which we compare all others. But, these days, we don't bother to compare. We just book the Milestone.

4.8

Mar 2023

The Milestone is wonderful! No other word to describe it. The staff are so attentive and friendly, they really do make you feel right at home. The room was incredibly comfortable and quiet. And we loved the spa facilities - you have to book your 1 hour slot but then you get the whole place to yourself - we did the sauna and the pool on each morning after breakfast for an hour and it felt like a private retreat just for us. The breakfast is also brilliant, with plenty to choose from, including cooked breakfast and continental options. But the real star of the show is the design and decoration, from the speakeasy style of the back bar, to the elegant restaurant, and wood panelled antique feeling lobby. The hotel just oozes style and comfort. And the staff top it all off. We will only ever stay at the Milestone from now on, whenever we are in London.

4.8

Mar 2023

The reputation for amazing customer service is justified, the entire staff team were wonderful and made us feel like they'd do anything to make our stay better. It definitely felt like a luxury experience. What I wasn't expecting was how small the bar area was, and how not very comfortable it was. We struggled to find somewhere in the hotel to just sit and relax, the rooms and spaces aren't big. We ended up going outside the hotel to eat and relax, which we didn't expect, but there are plenty of good bars and restaurants nearby.

FAQs

How much does this hotel cost compared to others in City of Westminster?

The average price for a rental in City of Westminster is £168 per night. This rental is £451 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at The Milestone Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Milestone Hotel. Enjoy the water!

Is The Milestone Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Milestone Hotel?

We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub or spa.

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The Milestone Hotel

Hotel in City of Westminster

Reasons to book

About this hotel

Amenities

Map of City of Westminster

Nearby attractions

Available Rooms

Superior Room, 1 Queen Bed

Deluxe Room (King/Twin)

Deluxe Studio

Junior Suite

Suite (Master)

The Milestone Hotel

Hotel in City of Westminster

Reasons to book

About this hotel

Amenities

Map of City of Westminster

Nearby attractions

Available Rooms

Superior Room, 1 Queen Bed

Deluxe Room (King/Twin)

Deluxe Studio

Junior Suite

Suite (Master)

Reviews

FAQs

How much does this hotel cost compared to others in City of Westminster?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Milestone Hotel pet friendly?

What amenities are available at The Milestone Hotel?

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