Hotel Emporio Acapulco
Hotel in Acapulco
3-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Family-friendly fun at the beach, with 3 outdoor pools
Catch some rays on Hotel Emporio Acapulco's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Hotel Emporio Acapulco offers 422 accommodations with safes and coffee/tea makers. Rooms open to balconies. 42-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.
Catch some rays on Hotel Emporio Acapulco's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Hotel Emporio Acapulco offers 422 accommodations with safes and coffee/tea makers. Rooms open to balconies. 42-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Acapulco hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Acapulco
Available Rooms
Superior Queen with ocean view
1 Queen • 355 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite Privilege Club King Ocean View
1 King • 382 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Double Ocean View
2 Double • 355 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite Privilege Club Doble Ocean View
2 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Superior King Ocean View
1 King
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
5.0
Pool is amazing
3.0
A/C didn’t work other than that it was great.
5.0
People that work in Hotel are incredible nice
2.5
Todo ok
5.0
Great swimming pool areas, friendly staff at bar and restaurant, good food at the buffet and the cleaning ladies were friendly.
5.0
Good
3.0
Overall we had a great stay! Something’s to keep in mind:
1) Although most locations are open, all of Acapulco is still recovering from hurricane Otis, which means, a lot of construction around the area creating traffic jams throughout the day.
2) Emporio had multiple electrical outages that don’t last long but that means if you’re staying past the 1st floor, prepare to take the flight of stairs to your room and to get back down to the lobby.
3) Hotel room pictures online are pre hurricane Otis - the rooms will not be as clean and must utilities in the room are old: towels, iron, ironing board, old furniture, old appliances, old towels, to name a few.
4) Prepare to have something not working in your room - from AC possibly going in n out or completely broken to remote control needing batteries.
5) Every person checking in must wear a green bracelet and must keep it on throughout the whole stay.
The highlight of this hotel is the LOCATION and SERVICE.
Although there were multiple cons to the stay the staff is very attentive and will do their best to accommodate all requests. Everyone is kind and patient and greet you with a smile. There are multiple shops and restaurants as well as Sub Acá for all water activities (kayak, paddle boarding..). The hotel also has happy hour Fridays from 9pm-10pm and live music from 9pm-midnight.
Hopefully this review was informative to help prepare you for your visit at emporio.
Other:
Parking $200 mex pesos each night
4.0
Very great experience so attentive, fresh new towels everyday and cleaning was done everyday. Came back to hotel to clean room. Would most definitely book with El Emporio next time I go. 10/10 would recommend a stay here
4.0
Really nice staff
3.0
Is too noisy
1.0
The ac didn't work
5.0
Pool, beach, and friendly staff.
5.0
Very beautiful, very luxurious, very clean, verry attentive staff, pleasant experience. Booked a few days longer.
5.0
The noise in the morning and maintain to the lights
1.0
I didn’t like that people at the pool were acting like if they were in a low class club , singing and screaming without any respect for other guests, and the hotel administrators didn’t care or say anything to them , I don’t think am going back .
4.0
I like it
0.5
Beds smelled disgusting, like musty.
The beds had ZERO support. As soon as my kids would lay ( 4 & 7) the mattress would sink.
The AC was terrible! I called in to get it fixed, and I was told it would work. Never did. I would never stay here for the amount of money they charge. Avoid avoid avoid at all cost.
5.0
Fridge
0.5
The A/C in the room didn't work. The first they sent the maintenance guy 4 times, and it didn't work, the next day no A/C at all. They said the A/C wasn't working at all. The view was amazing, the front desk, the restaurant, the pool area people, they were all friendly and fast service.
2.0
AC did not work. We got moved 2 times to different rooms and all AC did not work. At the balcony the reals were loose. Scary to lean on it.
4.0
Too crowded, elevator didn’t work,, valet parking needs more personnel, other than that, is a good hotel in an excelente location.
3.0
better AC, and more dinning options
5.0
Great place to stay overall!
3.0
No like
2.0
Toley problems eir condition bad
5.0
Beautiful
5.0
Beautiful place & friendly staff
1.0
They charge you for everything. Too much money
5.0
It’s well kept and everyone was so nice! The surrounding areas are still under development but this one is ready. Definitely will be returning
4.0
I understand the city went through a CAT 5 Hurricane in November 2023.
The only issue to address is the A/C.
Tourists will not be confortable with an average temperature of 78 degrees. You must push the issue until you get a room with proper working A/C.
Having said that, you MUST keep doors, sliding doors and curtains closed CORRECTLY at all times for your A/C to reach proper temperature (71° to 73°), if you do your part; your room will cool down properly.
SERVICE is great!!!
Food at the hotel is amazing.
Property and amenities are good.
Enjoy your vacation!!!
4.0
Everything was good except. The air conditioning not very good.
5.0
Cool
5.0
The staffing was very friendly and helpful
5.0
Everything was great
5.0
Very nice
5.0
Amazing property! Definitely staying here every time we go to Acapulco!!!
0.5
AC didn’t work… rooms needs update
5.0
Parking no golf
4.0
Great shape for just a few months after the hurricane. Beach front is beautiful, price was reasonable. Elevators were not working well and staff was a little slow but friendly
3.0
Definitely a good place, I would book it again, my family enjoyed
FAQs
How much does this hotel cost compared to others in Acapulco?
The average price for a rental in Acapulco is £89 per night. This rental is £2 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Emporio Acapulco. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Emporio Acapulco. Enjoy the water!
Is Hotel Emporio Acapulco pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Emporio Acapulco?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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