Needs carpet cleaned or repaced.

Was clean hotel but if in town visiting someone and that person comes and visit us at our hotel room be warned there quick to try to charge you extra for people not even staying the night had the employee calling up to my room constantly bothering my stay booked the room for 3 people cause that’s all that’s staying the night but just cause a person comes to see if we settled in the hotel okay they want to complain and charge and check in took me 20 minutes just rude service overall even the trainee looked scared to be trained by the rude employee

The hotel was very nice. I would have given 5 stars except for 1 issue. The king bed was in bad shape. The mattress was very uncomfortable.

Clean as a pin. Everything went well.

No issue at all

Nice

The carpet in the hotel was filthy! The bed pillows were horrible as in lumpy and old. The towels were stained, yellowish not white and very rough. The wood on the desk was peeling up, the light sconce on the wall was not working, bulb burned out, the tv remote needed new batteries and the previous guest left ice cream in the refrigerator freezer. On Saturday housekeeping came in and emptied our trash only, our room was not clean and new towels were not provided, our bedding was not made up or changed, we kept the desk busy with getting things. The pool was so dirty on Friday we did not go into the water. On Saturday the young lady at the front desk cleaned all the bugs out of the pool so we could swim. No pool towels provided at the pool! The only positive was the front desk staff went above their duties to try to make it right! Thank you! I worked in the hotel sales industry for over 25 years and could never sell this hotel in the condition it is in! Maintenance and Housekeeping Inspector need to be replaced if it were my hotel. It’s obvious they don’t care about the property. For such a small hotel it should be impeccable! Very disappointed! Was not worth the money we paid for 2 nights!

We were looking for a refuge as our home was without power after Hurricane Beryl. We were so fortunate to land a room here! The lady working the breakfast area was so kind and sympathetic to our situation. She was so welcoming to all ! The desk clerk as well was very helpful and kind. The lobby and our room was very clean and quiet. . Best Westerns are our “go-to” hotels during our travels due to their quality and value. This one proves why. Well done!

Great place

The hotel itself and house keeping were awesome! The front desk was a different story! They seemed to be put out if you asked them anything. They were not friendly at all! But other than that it was a good stay! There is a big open field that we enjoyed with our dog, Cyrix.

Very nice and helpful front desk

Was a good stay

Stated pool, but was told no it was closed.

When I checked in, Casey went above and beyond to help me

When I checked in, Casey went above and beyond to assist me

I enjoyed my stay.

Really nice hotel with pleasant staff. Easy to get into and feels safe. I usually stay here on our annual trip to the area.

Nice and clean hotel. Easy to get to. Wonderful and courteous staff.

The front desk staff were super friendly. There were several hot breakfast options, including waffles, sausage, and eggs. There is no EV charger, and the pool was dirty, but it was too cold to swim anyway (April).

Outdated and dirty pool but room was good and staff was great

For that price ($309) and the "very good" rating I thought it would be pristine. It was a disappointment. It must have been marked up for the eclipse even though I was there Sat-Sun leaving the day before the eclipse. The price today is $120. Bathroom wasn't 100% clean, tissue box was empty, no laundry bag, closet was more like a stand alone locker, towels didn't even match and breakfast was minimal, they were even out of forks.

Visited to watch the Eclipse on 4/8/24. Staff was fantastic, friendly and very helpful. Grounds and eclipse viewing was just as awesome. Hotel just needs a little TLC, and attention to fixing minor trim.

Nice motel, I liked that it was clean, and they already had the tv on when I came in. Bathroom was a little small, no wash rags were left. Felt safe.

The room was amazing easy to check in, but there were little things missing that made us uncomfortable management they take care of the problem made a made up an excuse to keep deposit at checkout

Staff not too professional

I did not like the staff, they were very unwelcoming and very rude. Property was okay.

The house keeping service wasn’t the greatest I kept requesting for body wash and hair conditioner for the shower bottles to be refilled but never got it, I just used the shampoo as body wash other than that great hotel and the front desk people are super friendly

We regularly stop overnight on our trips to Galveston for cruises. It’s about halfway in our drive and I cannot drive more than 4 hrs before needing a rest.

I stay here often and never had a bad experience.

Staff was super helpful. The ntv didn't work and the staff did all she could to help. would stay there again.

N/a

Great property and staff!