Grupotel Los Príncipes & Spa
Hotel in Pla de Mallorca
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Air conditioner and more
About this hotel
Family fun on the beach, with outdoor pool, near Playa de Muro
Spend the day relaxing on the beach or pampering yourself at Grupotel Los Príncipes & Spa's full-service spa.
Grupotel Los Príncipes & Spa offers 221 accommodations with minibars and hair dryers. Rooms open to balconies or patios. Plasma televisions are featured in guestrooms. Bathrooms include showers.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Spend the day relaxing on the beach or pampering yourself at Grupotel Los Príncipes & Spa's full-service spa.
Grupotel Los Príncipes & Spa offers 221 accommodations with minibars and hair dryers. Rooms open to balconies or patios. Plasma televisions are featured in guestrooms. Bathrooms include showers.
This Muro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
Gym or Fitness Center
Garden
Map of Pla de Mallorca
Available Rooms
Double Room, Balcony, Sea View
2 Single • 291 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Double Room Single Use, Balcony
2 Single • 291 ft²
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
Double Room, Balcony (2 adults + 1 child)
3 Single • 291 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Double Room, Balcony
2 Single • 291 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults)
2 Single • 2 Sofa • 409 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
5.0
Our second time staying at this hotel. It is truly remarkable! The staff are beyond doubt amazing! The rooms are spotless and modern. Evening entertainment is of a high standard and there is a Heurzeler cycle rental shop next to the hotel.
2.0
Terrible! Very rude front desk staff especially female staffers who visibly enjoyed upsetting guests. Hotel manager is very arrogant and rude man as well and should not be in supervisory position. We reserved room with living room, sea view and requested high floor. When we arrived we were given accommodation outside of main building with very steep stairs without rails which is not safe for anybody. My wife has difficulty climbing stairs due to balance issues and needs to use elevator. When we made a reservation it was not clear that accommodation we reserved will be outside of main building. After very prolong exchange with front desk staff we finally got room on the 2nd floor of the main building facing parking lot. We paid a lot of money for a sea view, so next day we inquired if we can get sea view room. The front desk female staffer told us that we are “lucky” that we got parking lot view room and this is the best they can do for us. No apogees or discount offered instead they told us that we can go to different hotel if we are not happy. Additionally, hotel is very dated, there is a terrible smell in the lobby, the breakfast was awful. There is no parking that belongs to the hotel just a street parking. The A/C in the room was not working well, beds were hard and uncomfortable. The door between bedroom and living room was difficult to open. We absolutely agree with other reviews. This is not 4* star hotel and not 4* service. Not even 1*. Very bad experience!
10.0
This is a little gem of a hotel set in the most amazing area in Playa de Muro.
Everything about this place is easy.
Right on the amazing beach with everything you need in a short walk.
We stayed in an apartment which had everything we needed for self catering which we loved.
Would highly recommend for families looking for a chilled holiday with no rules
8.0
Good!
8.0
Overall a nice and well placed hotel. The balcony was really nice as was the shower and bed. The buffet breakfast and dinner was really good with a nice choice of options. The dessert cakes weren't that great but the choice of fruit and ice cream made up for it.
It does lack even basic room services as we couldn't even get drinks to our room. The air conditioning was lacking as well.
5.0
Beautiful hotel and area. Staff upon checkin was so nice! Perfect location. We had breakfast and dinner option.
4.0
Very run down…. Needs renovations
4.0
This hotel was built in the 70’s and is in dire need of a complete refurbishment or possibly demolition. I found the place thoroughly depressing. Very dated. Dining room was dark and stuffy, no ventilation. We paid for bed and breakfast. The breakfast was awful. Machine coffee and concentrated juices, not freshly squeezed. Cold food on the buffet. Hot food sitting under heat lamps coagulated. Saw a few cockroaches which had been killed and swept away in corners. I paid a lot of money for a sea view but when I arrived my view overlooked a flat roof so had to pay 30 euros extra a night. Room good size but no luxuries, no shampoo or conditioner or even water to drink. That is pretty basic to me. Staff were helpful and friendly. Common areas tired. Entertainment in the night was horrific, tribute bands blasting away until 10.30pm. Not an issue for me as my room was on opposite of hotel but other family members who had rooms above suffered and had to ring up reception a few times because this was keeping up their young children. Visited spa but sauna and steam room not working. Hotel shows a great picture of being on the beach with beds, but you have to pay extra for beds and umbrella so very misleading . Best thing about hotel was the bike shop at the front - which was convenient. Went to catch bus on a few occasions to Alcúdia but buses were full so had to walk , so location was not convenient. Would not recommend or revisit hotel or location.
8.0
The location of the hotel is the reason I return. The spa is also good although ice fountain was not operating
5.0
Warm welcome, clean hotel, comfortable bed, nice spa easy access to the beach and fresh food
4.0
Fiasco! Staff wondering into my without asking, AC issue took five hours to get maintenance to come and fix it, manager of the dinning room needs a slapping (rude and arrogant), and the worst issue? I went for a walk at 7:30am. When I returned my room had been cleaned, including disposing of my stuff! Luckily I had loaded my cases into my car earlier but a hat, tooth brush and paste and antiperspirant etc all thrown away. Spoke to the manger about all this who was as shocked as me, but I’m still waiting (four days later) for an explanation! Oh, and his email (on his business card) didn’t work! Fiasco.
10.0
Very clean, lovely staff, nice breakfast, location is the best. Would return and recommend.
2.0
I am handicapped and there is no parking for this hotel. On arrival I asked about parking and they said, "Good Luck"
I found a spot two blocks from the hotel and limped back to the hotel.
Asked why our room safe wasn't working.
You must pay a daily fee for that privilege.
We were on our wedding anniversary and the rooms all have horrible twin beds to be moved together to make a Spanish King bed. It does not work!
Very negative experience.
This is the first bad review I've ever written.
Don't go here!
6.0
Hotel communal areas are outdated, outside space not looked after at all, no plants, old furniture, generally zero relaxing vibe. Outside toilets absolutely revolting. Most of the staff extremely miserable and unhappy, lacking information about hotel basics. Strongest point is the food, congratulations to the chefs. The only person always with a smile and impeccable customer service was Birhinia - hot section chef.
Wouldn’t return.
10.0
Very nice resort, very clean, delicious food and super friendly staff.
3.0
I'll start with the good news, the lovely lady at check in upgraded us to a suite, which was very much appreciated! She was great. We went down for our first breakfast the next morning, which was included in our stay and things went downhill. We walked into the restaurant, looked around, there was no one to seat us, but also no sign saying "wait to be seated", so we walked in and sat ourselves. We chose a table that was freshly set with no sign that is was already taken. We went and got food and coffee and started eating. Then a woman walked up, looking very annoyed and started talking to us. She spoke German, we did not. Eventually a man came over and informed us that we were at her table. We tried to explain that we didn't know that is was taken, no sign or person at the door...he spoke over us and told us we needed to wait to be seated and that he is always at the doors to greet/seat people and then walked away. He was quite rude, didn't give us a moment to explain or apologize for the misunderstanding. Seems to be an issue though, we stayed 3 nights, and every morning we watched similar things happen with people seating themselves. A sign at the door would be super helpful! We only had breakfast there, and it was just okay, nothing great.
Also the lobby always has a bad smell.
5.0
Excellent hotel. Lovely position on beach front. If you like cycling Huezeler were fantastic with quality bikes to hire.
Will certainly return.
4.0
Quality price is good, nice location just in front to the beach, very friendly staff, nice spa area, food is not exceptional but ok, always some meat or fish fresh grilled.
The hotel does not give complimentary water in the room and tap water in Palma is not drinkeable, furthermore most of shops and supermarkets around the hotel were closed. Also it would be nice to have some channels in English on TV, only German and Spanish are available.
10.0
The duration of the trip to the hotel from the airport is approximately 40-50 minutes, which is very convenient. There are many shops, cafes, mini markets nearby. The territory of the hotel is not large, but very cozy, it is located on the first line, that is, right on the beach. The beach has white sand without stones, and turquoise water of unprecedented purity. The rooms are spacious and have everything you need. What surprised me was that there was no drinking water in the room. That is, you have to buy water at the bar, but there is a store nearby and we bought water there. Food - breakfasts and dinners which were second to none. A huge selection, different meats, a large selection of cheeses, pastries, cakes and pancakes, fruits, everything was super tasty! Very pleasant service, the staff is very friendly, our vacation was incredible, for which we thank the hotel staff very much!
4.0
Hotel fab location, nice rooms but I found the male staff rude on several occasions! So definitely not 4* service.
Not even 1* the way they spoke to me and dealt with me, so for that reason I would not return with my custom.
If the male staff wasn't so rude, I probably would have booked there again but for this reason I will select another hotel.(Female solo traveller)
10.0
This hotel is situated on a reasonably busy but still lovely beach. The pools have lots of shade for those that do not want to get too much sun. This is an ideal location for cycle hire of every description. The facilities at the hotel are excellent and it is close to many restaurants and bars but is still a peaceful retreat.
6.0
The room was clean and well appointed with a lovely bathroom. The lobby and grounds were also clean and comfortable. The location could not be beat for one of the most spectacular sunrises I have ever witnessed. Just steps from the lobby offered a sweeping view that was absolutely breathtaking.
Unfortunately the night desk staff were irritable and unfriendly upon arrival. I was not made to feel welcome at all and instead was treated as a nuisance for a late and last-minute arrival. Even the staff in the morning were not terribly friendly, nor welcoming as I left.
10.0
Perfect location for getting a breeze in very hot weather, lovely part shade, part sunny garden right up to beach in front of hotel. Staff, especially reception most helpful. Rooms and buffet good. Hard to fault, the only slightly annoying thing is they only allow you to change beach/pool towels 3 times a week - but this wouldn’t put me off returning. A tremendous value 4 star hotel.
5.0
Fantastic friendly staff. Easy walk to local areas. Beachfront is clean and easily accessible
4.0
Booked in the last days before traveling, so the price was higher than what I got. But in general it is very well located just opposite of the beach you can use the sunbeds in the garden for free. Sunbeds by the beach belong to the city so you will need to pay for them. breakfast was fine, they can improve the quality of juices and coffee. There is a nice Spa that includes a sauna and a steam room. Staff is friendly in general. Except one time when I asked if a late check out is possible, the reception lady answered it is possible until 6pm but it would cost extra 15 Eur. I asked if it can be for free as it would be for two hours, she replied in a judgmental way that cost only 15 Eur, I felt uncomfortable as she was raising this and involving other guests to share her opinion, it was not professional in my humble opinion.
3.0
It was an OK hotel - not 4-star. Rooms are ok, but the towels provided are very old / low quality, beach towels changed every 3-4 days. Breakfast has a big variety but not good quality. The building and reception area look quite old and the hotel area in general is not nice - looks very unorganised. The beach and sunbeds on the grass are nice. Also, there is a bad smell in the building from sewage which comes and goes, same in the rooms. Cutlery is not washed properly either.
4.0
Great location in front of the beach. Nice room & good air con. Good food but could improve dining experience by minimising clearing away before dining room closes.
4.0
Great hotel and staff. Parking was a hassle of you have a car but otherwise cant fault the hotel or staff.
5.0
Very well organised for coid response. Very clean, friendly, helpful and well located. Nice beach and pool.
5.0
We had a pleasant 5 day stay made more special by a surprise room upgrade to a full suite which was really luxurious.
5.0
Excellent week away at the Grupotel Los Principes & Spa in Muro...this is our goto 'bolt-hole' when we need a refreshing week away. The team are always friendly, helpful and always on hand to help in any way. Great food, great location - can't wait to come back!
4.0
The reception area and restaurant looked and smelled very tired, but the rooms were modern and clean. There was free access to the spa facilities which was a plus. The food was better than normal buffet style dinners but they have an outdated dress code where men have to wear trousers. The staff were very helpful and friendly and the location was excellent.
5.0
Next to the beach food tasty and varied and staff very helpful
4.0
Clean, friendly reception staff,always acknowledged you when walking past. Waiters were helpful, polite and friendly.
Lady in the spa reception was adorable.
Excellent location
5.0
very good time in this place .
Very nice beach , restaurant are perfect with good choice (vegan and other people), service are nice and room very good .
We give this adress too some friends and meaby came to this hotel soon
5.0
staff members were amazing! we had a lovely time😀
4.0
Very nice staff, the food is great. Beds were pretty hard. Location is perfect, directly at the beautiful beach (sand). Facilities start to show their age, though that‘s the only not so good point here. Price/performance ratio is top!
5.0
Excellent accommodation, food and service nothing to complain about!
5.0
The food exceeded expectations. I only have 2 gripes;on occasions the hot buffet item could have hotter and towels on sunbeds.
3.0
Marvellous staff - all of them; great location and wonderful food. Breakfast choices wide and different each day. Dinner also. The staff made every day enjoyable.
FAQs
How much does this hotel cost compared to others in Pla de Mallorca?
The average price for a rental in Pla de Mallorca is £183 per night. This rental is £112 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Grupotel Los Príncipes & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Grupotel Los Príncipes & Spa. Enjoy the water!
Is Grupotel Los Príncipes & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grupotel Los Príncipes & Spa?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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