Candlewood Suites New Braunfels, an IHG Hotel
Hotel in New Braunfels, TX
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Suburban hotel with a fitness center and a 24-hour business center
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Housekeeping is available on request.
Candlewood Suites New Braunfels, an IHG Hotel offers 83 air-conditioned accommodations with DVD players and coffee/tea makers. 39-inch LED televisions come with premium cable channels and pay movies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a fitness center.
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Housekeeping is available on request.
Candlewood Suites New Braunfels, an IHG Hotel offers 83 air-conditioned accommodations with DVD players and coffee/tea makers. 39-inch LED televisions come with premium cable channels and pay movies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Dishwasher
TV
Gym or Fitness Center
Garden
Map of New Braunfels, TX
Available Rooms
Suite, 1 Bedroom (Kitchen Area)
1 King • 585 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 2 Queen Beds, Accessible (Communications)
2 Queen • 400 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 1 Queen Bed, Kitchenette
1 Queen • 400 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 2 Queen Beds
2 Queen • 450 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
££££
Ratings and reviews
3.0 / 10.0
Limited staff due to holiday season. No problem, but the people at the front desk either dudnt know anything and coildnt help because they were temp workers or they acted put out if you let them know they were out of coffee.
There isnt any ice available on site, but your refridgerator makes ice if it works. Our's did not.
We reserved a king bed room for our daughter and fiance. They were given a single queen.
Wont be back
3.0 / 10.0
The stay was ok but cleanliness of the room was not all that good
5.0 / 10.0
The front desk staff was wonderful! Our room wasn’t ready when we checked in, it was being cleaned still but the wait wasn’t long at all. While we waited, my daughter wanted to grab a snack from the little pantry area and the wonderful gentleman at the front gave them to her free of charge for the wait! The room was the suite with kitchenette and two beds and it was huge. Very clean. The gentleman at the desk the next morning also let us have our snacks free of charge, and when we came back down to check out, check out was as easy as can be. Already told my dad who often visits from out of town that this would be a great choice for him.
2.0 / 10.0
Worst pillows, bed, and bedding ever!!!
5.0 / 10.0
Just a one night stay on our way further south. Front desk was friendly and efficient.
4.0 / 10.0
Staff unfriendly, no breakfast, needs updating. probably will not stay here again, not worth price I paid.
6.0 / 10.0
We know staff can be tired but the good attitude is an essential key for a business.
8.0 / 10.0
Hotel is under construction. Room was nice, big, quit and comfy. Did have an electrical shortage and bathroom and outlets stopped working but was given another room immediately. Overall good stay!
3.0 / 10.0
Randy at the front desk has no personality and is RUDE!!!!
10.0 / 10.0
Very comfortable beds!!
10.0 / 10.0
Comfortable beds
8.0 / 10.0
I learned that longer stays receive a better rate. It was very good. The room was clean and very comfortable. The hotel is under renovation and most of the rooms do not have a desk or a table. I ended up buying a small, inexpensive folding table at a local Walmart.
6.0 / 10.0
Overall, the property met our basic needs - hot shower and beds. While I understand the property is currently being updated, there were several terrible odors which caught our attention - the 2nd floor hallway and the elevator both had 2 different pungent smells. Perhaps it was the carpet? Maybe replacement of the carpet is part of the update?
4.0 / 10.0
The bed sheet was torn, and the bathroom countertop was dirty with soap, clearly not having been cleaned. The shower faucet alternated between very hot and very cold. The room I received looked nothing like the one in the booking photo, particularly in terms of the furniture. For $129 per night, I do not recommend this place.
8.0 / 10.0
Decent room. There was a smell and the ice machine didn't work but yes I would stay again. Perfect location for Gruene.
4.0 / 10.0
Smaller bad, bathtub stained, staff a bit short(not rude, but not nice at all), very limited parking
2.0 / 10.0
Checked in relatively late in the evening and woke up dead-asleep clerk. Was given a first floor room initially, but as soon as we entered the room, my kid killed a roach on the counter. This was after we made our way down the hallway that had no baseboards put back on. The toilet was also leaking water all over the floor from the base. We were then moved the the 3rd floor. The rooms were clearly very newly “remodeled” but things like old, dingy face plates left behind and everything just seems so low quality.
8.0 / 10.0
Disappointed that there was no breakfast provided
10.0 / 10.0
Clean, quiet, ease in checking in & checking out. Too bad no breakfast altho not a deal breaker. Would consider returning in future.
6.0 / 10.0
No continental breakfast made it unique
10.0 / 10.0
Great customer service
5.0 / 10.0
Our stay was wonderful. Randy at the desk evenings was great. He went above and beyond to see our stay was a great experience.
10.0 / 10.0
Great location all around
10.0 / 10.0
I enjoyed the comfortable beds and convenient location. The staff was also very nice. The TV worked fine except for using the channel guide to see what is showing on all channels. The shower temperature was good but the pressure wasn’t so great.
6.0 / 10.0
What I saw online and what I got were two different things. This is an aged property. The rust, damage and mold on display made me second guess my decision whole heartedly. The rain gathering on the A/C unit(inside the room), The aged chairs, the DVD player that was just sitting unplugged and no connecting cables, The thin overused towels, mold and dirty caulking all thru the bathroom, The rear entrance that required no key card. Should I stop there? I thought I was paying for a better place by the look of the price and the pictures. Is it common knowledge of the $75 pet deposit required but not mentioned when making reservations? I might of had second thoughts if I knew a high school track team had several rooms in the same hallway too.
4.0 / 10.0
The bed made a lot of noise when sat on and whiling sleeping, if you turn from one side to the other.
Sheets also had stains and the room felt like it was put together quickly
4.0 / 10.0
Very comfortable stay. Clean room friendly staff. Only problem was the drain in the shower was slow to drain.
6.0 / 10.0
Good rate for a multi night stay. Staff was good, room is okay, but in need of a new mattress and some minor repairs. Value was okay, but noisy in room above and road noise from I-35 is definitely there. Overall not disappointed due to price. Laundry had 1 broken washer but is no charge. Workout room was good.
4.0 / 10.0
Front desk service was horrible and didn’t care, rooms are dirty and feel very dirty upon entry. Smoke smell in a room that’s non smoking, limited towels and toilet paper. Overall would not ever stay again
10.0 / 10.0
Great staff. Clean rooms. No hassles.
8.0 / 10.0
The hotel was in a good location with easy access. The grounds / parking area needed to be picked up and cleaned for liter and debris. Our only complaint about our room was there weren’t enough towel hangers or racks in the bathroom. Thankfully that’s a small item but it would help when you’re attempting to reuse a towel or hand towel.
6.0 / 10.0
Easy access to 35, decent sized room. It was not very clean, they didnt have ice, there was a roach in our room. Bed was comfortable. Staff was friendly. I don't think I will be back.
10.0 / 10.0
Staff was awesome, helped me out with my disability issues in a very professional manner.
4.0 / 10.0
No ice
2.0 / 10.0
Roaches in the rooms, dirty lobby, old unkept rooms. Again, 7 big roaches in the room!!
4.0 / 10.0
The rooms are very outdated. The rug was dirty. The mattresses were very uncomfortable. One of them sagged in the middle.
10.0 / 10.0
Smile. , and a welcome
10.0 / 10.0
Its a great place to stay when in New Braunfels & actually when I go anywhere anymore I always look for Candlewood Suites their beds & small kitchen is why I will continue to come back
2.0 / 10.0
Terrible!! Room and linens smelled like smoke. Barking dogs. No breakfast available, not even coffee one morning. Ice maker in refrigerator didn't work and no ice machines on floors.
4.0 / 10.0
When checking in the gentleman was efficient but definitely not engaging. The room was clean at the surface but definitely needed, as did the whole hotel, a deep cleaning. The young lady at the desk when we checked was lovely.
FAQs
How much does this hotel cost compared to others in New Braunfels?
The average price for a rental in New Braunfels is £172 per night. This rental is £100 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Candlewood Suites New Braunfels, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Candlewood Suites New Braunfels, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Candlewood Suites New Braunfels, an IHG Hotel?
We found 10 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.