Best Western Premier Heronston Hotel & Spa
Hotel in Bridgend
3-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Internet / Wifi and more
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About this hotel
Eco-certified hotel with a fitness center and a sauna
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and massage/treatment rooms.
Best Western Premier Heronston Hotel & Spa offers 75 accommodations with coffee/tea makers and hair dryers. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and massage/treatment rooms.
Best Western Premier Heronston Hotel & Spa offers 75 accommodations with coffee/tea makers and hair dryers. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.
This Bridgend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub.
Amenities
Pool
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
Gym or Fitness Center
Garden
Map of Bridgend
Available Rooms
Standard Room, 1 Double Bed, Non Smoking
1 Double • 237 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Room, 1 Double Bed, Non Smoking
1 Double • 308 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Room, 1 King Bed, Non Smoking
1 King • 308 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, Multiple Beds, Non Smoking
1 Double • 2 Single • 237 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Double Bed, Non Smoking
1 Double • 431 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
2.5
several weeks and all have been good
2.5
Helpful friendly staff, great service and good food in the restaurant.
1.5
Should have a better rating but restaurant service very slow
1.5
Food was disappointing but hotel and staff very nice
2.5
Great well price food, friendly staff & excellent facilities
2.5
Welcoming and friendly staff
Good restaurant menu
2.5
Welcoming friendly staff, comfortable and clean room
Good food with prompt service
1.0
To say the room I had was tired and jaded and desperately needed brining into the new millennium is a mild understatement.
If you like 80’s tv shows it would be perfect for you (and if you like black mould on bathroom tiles).
As for the food: stay away from the pizza. I ate it (I hadn’t eaten all day so it was that or eat my own socks which with hindsight might have been preferable) however it was a grim, straight from the freezer cardboard cook by numbers pizza.
I wasn’t expecting Gordon Ramsey (far from it) however I did anticipate slightly better than a placemat with cheese slopped on it.
The staff were lovely and I didn’t complain about anything to anyone so no issues there.
1.5
Staff were friendly, rooms are not very soundproofed, could hear a lot of noise from the rooms next door and upstairs
3.0
The hotel was great for our needs as we had a wedding reception at another hotel. There was a wedding also at hotel we were staying in so a bit noisy later. Mostly the constant beat of music which seemed to go on a lot later than we expected! Room is clean and comfortable however soundproofing not great. Our neighbour seems to keep bathroom light on so sound from extractor fan going for ages-woke us up! Because of various noise issues would not stay again! Maybe we were unlucky with room location
2.5
Gorgeous deluxe room with access to a lovely little garden. Staff were very friendly and helpful. Beautiful reception area and plenty space to sit and relax both indoors and outside. I will definitely be back soon
2.5
Everything we needed… pool is nice and the place may look shabby on the outside but is really together on the inside! Friendly staff!
5.0
Great place to stay. Recently refurbished rooms to a high standard. Lovely big showers and comfy beds. Staff all very friendly and helpful. Very happy to recommend all round. *****
1.5
Great dinner in the bar - lovely pizza and tapas.
Not enough staff so kept having to go to reception to find someone to serve drinks.
Spa jacuzzi wasn’t working nor was the after fountain but otherwise small but nice area.
Breakfast - poached eggs were hard boiled and smoked salmon portion was tiny,
Good location for the Dragon ride, easy to find and near a retail park
1.5
Always great staff. Hotel never seems to be finished.
2.0
Nice comfy hotel with very helpful and friendly staff
2.5
Great hotel, newly modernised with spotless rooms and shared areas. Wonderfully friendly staff in particular at breakfast! The gym was well equipped and the pool looked great. Will stay again soon!
2.0
Breakfast was a little expensive all though a very good choice of foods , unfortunately my cooked choice was cold. However the hotel itself overall was lovely very nice, staff on were very pleasant, location good. Fab shower, nice to have kettle in RM, bed comfortable, lovely and airy. Do recommend a stay.
2.0
Was surprised how nice it was. Very clean and nice staff
Breakfast was disappointing
2.0
Business meeting so did really see much
2.0
We had a lovely one night stopover. Nice small spa area with steam room sauna and small pool. The hotel was very dog friendly, dog bed and bowls provided in the room. Dinner at the bar and breakfast were good value and quality. The staff were friendly and helpful.
2.5
Lovely hotel friendly staff.
1.5
Been here a few times before but this time the food was disappointing. Burger was boring, calamari a little undercooked. The other 2 meals were very good
5.0
Excellent hotel and service by all the staff. Would definitely recommend this hotel.
4.0
Ideal accommodation for bossiness trip, leisure facilities a bonus however changing rooms a little small
2.0
Nice hotel which has been recently updated. Will definitely stay again.
5.0
We had a lovely stay wasn’t too keen on the evening food but breakfast was nice
1.5
Staff very Good especially the breakfast guys and restaurant staff
Building itself very old and old bathrooms.
I was in room 70 and above me it’s room 75 and the whole ceiling vibrates when the guest in room 75 walks about.
Didn’t get a good sleep because of that. It will wake anybody up.
Insulation NOT GOOD ENOUGH
1.5
Disappointed with my room which didn't have a window just a skylight so no fire escape .
2.5
Upon arrival I wasn’t to sure as the outside looked like a hostel well around the back where the rooms are but do not let that put you off it’s beautiful inside friendly staff everywhere you go nothing was to much it was so relaxing there definitely staying again
4.0
We have stayed at the Heronston hotel many times.
Staff always helpful and polite
Good food and service
2.5
Great hotel which has gone through an extensive refurbishment everywhere, will be certainly using again as was looking tired in the past.
2.5
Business stay, great location and service.
0.5
Receptionist was not friendly and had no knowledge regarding invoices/receipts. Could not work with apple pay so had to get food elsewhere along with breakfast as they could not put all my expenses on one invoice for me. Room phone did not work, no water supplied in room. No room service could be provided due to the phone not working. Manager could not help with my invoice query and walked away, no help whatsoever. Was told I made a mistake as I never booked through them. Would not stay here at all! ABSOLUTE DISASTER!
3.0
Great staff, however the gym was closed and the hallways were in a poor condition and renovations were in progress. On the Friday there was a wedding, so it was very noisy in the evening
2.5
Excellent food, pleasant staff, doing refurbishment on some of the site. One of the better Best Western hotels
4.0
Shame about the ongoing work.
Supplies of Tea etc. was not enough for two days.
2.0
The overall experience was good, room over hot, slow service at breakfast.
2.0
Paid extra for superior suite. Woken up at about 4:30 continuously by loud drilling noise. Complained to hotel staff but so far nothing has been done and I have had no response.
1.5
The hotel staff were incredibly friendly and helpful. The food was unfortunately terrible at the bar in the evening. The sweet potato fries were burnt, the prawns were tiny frozen prawns, the steak was fatty and chewy (not flat iron steak) the Chorizo came in a tomato sauce with olives, very random. The bar was very busy and a staff member was getting trained (getting trained very well to say) so unable to complain that evening as they were rushed. The fire alarm woke us up at 5.30/6am after an incredibly busy day prior. The hot tub was out of use. Rooms were very clean and modern. Overall disappointing but staff were commendable.
FAQs
How much does this hotel cost compared to others in Bridgend?
The average price for a rental in Bridgend is £80 per night. This rental is £15 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Premier Heronston Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Premier Heronston Hotel & Spa. Enjoy the water!
Is Best Western Premier Heronston Hotel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Premier Heronston Hotel & Spa?
We found 8 amenities for this rental. This includes pool, internet / wifi, parking, laundry, and balcony or patio.
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