Wallls had holes in them ceiling water stains bathroom sink all cracked and broke shelf in bathroom pulling down. Holes all over room not fixed in Hallways giant holes in ceiling where you can see up in vents and wires. Needs to be fixed a lot

Unanticipated expenses at this property for incidentals.

It was there, open, clean and people were nuce.

Property has gotten a little long in the tooth.

Very friendly staff. Good place to lay your head

Conveniently located close for the airport.

Blood on blankets hole in walls

My room had used toiletries/soap in my bathroom, room reeked like weed. Other than that my room was fine and bed was comfy.

Always a great stay!!

We waited an hour when we flew into Eppley. We called the shuttle # and the hotel # probably 20 times and no-one would pick up the phone. Won't be staying there again.

The only thing I didn't like was kids running up and the making alot of nose

TV only had one channel.

The hotel smelled funny but the room and bed were comfortable. I was unaware the shuttle stopped at midnight so I had to find a way to hotel… only reason I chose this hotel was the shuttle so maybe that little fact should be listed on this website where I booked

nice room, good shuttle service to airpprt. staff bit away from desk not best.

It was close to the airport.

My room was dirty. The sink water didn’t drain you had to wait a while until it went down and also no one cleans under the beds. House keeping doesn’t clean right.

69/69 Nice

Marijuana smell everywhere- staff doesn’t care. Run down building and rooms. No hot water in bathroom sink. No working cable. No room keys- staff had to let me in. Does not represent Country Inn & Suites brand at all.

Key cards didn’t work, tv didn’t work, had to change room, grumpy front desk attendant

Convenience to the airport

Good location, decent hotel. The beds were horrible. The mattress was hard and lumpy. Everyone woke up with their whole body hurting from it.

Dirty and bugs in my room. And smelled like smoke.

i enjoyed to had rest in this boutique hotel

Online it said this place had a hot tub or spa. It no longer did. But staff and and overall this place was great to stay at. Everyone was very friendly and helpful. I would stay again.

Average place

Very dirty

check in is at 3:00 . no one was at the front desk until 3:30 . kinda rude

Charged my catd more than what was the total.

Went for a family gathering. Brothers room was infest with bugs. Lobby and halls were freezing cold. Staff seemed more interested in sitting outside smoking than helping people. The AC didn't work in my room. Ceilings are very thin and the upstairs guests were very loud. Expected much better for the cost. The room did look nice.

Good place to stay!

Reserved with the pay at hotel option. When we arrived I specifically stated that I wanted to use the credit card I was holding in my hand. The clerk rudely said ‘you booked with Expedia I have to change your room’ I reminded that I wanted to pay with the card I was holding. She finally acknowledged my request and ran the card. Have us our room keys. Upon arrival to the room we realized the TV didn’t work, picked up the phone to call the front desk and it didn’t work. Walked to the front desk to find 5 people waiting and no clerk to be found. Went back to the room, contacted hotels.com and let them know. Checked my accounts and found that they had charged my debit card before my arrival and the charged my visa…and then reversed the charges. So they charged the card I request they not use. Had to call back three times after checking out and it is still not corrected. Beds were clean, bathroom was clean but worn, furniture clean but worn.

Location to airport and downtown is good. Property is old and tired, needs refurbishing badly. Sink was clogged, carpet old and stained, furniture old, lights didn’t work in room.