Paradigm Residence by JBcity Home
4.0
Good(943 Reviews)Apartment in Johor Bahru
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this apartment rental
Located in Johor Bahru in the Johor region and Singapore Zoo reachable within 21 km, Paradigm Residence by JBcity Home provides accommodation with free WiFi, a children's playground, a rooftop pool and free private parking.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Balcony or Patio
TV
Wheelchair accessible
Garden
Family friendly
Map of Johor Bahru
Available Rooms
1 King • 1 Queen • 785 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 1 Double • 947 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Futon • 1 Double • 1 Double • 947 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 Double • 1 Double • 1 Double • 947 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
1 Double • 1 Double • 1 Double • 947 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.0
Good(943 Reviews)
100% verified reviews4.0
nice decor. plates being set on the dining table. big master bedroom. pots and pans provided but we didnt use it. close vicinity to paradigm mall which we can just head up to rest after shopping.
As others have said, there are ants all over the kitchen counter and toilet sinks. dust can be seen all over as well especially the living room side table. air con in the master bedroom is not as strong as the other rooms. the bed is a bit hard, and quite itchy after sleeping for one night. not sure if its thoroughly cleaned beforehand. grab driver hard to find the drop off/ pick up point to the residence. easier to head to the mall’s entrance for grab driver to easily fetch you. toothbrush and toothpaste not provided, so reminder to bring urs beforehand. if you would like to use the washing machine, reminder to bring your own detergent. no place to hang as well.
4.0
Easy to contact the host and very accommodating.House is clean. Easy access to the family. We enjoyed our stay.
No washing detergent and no place to hang clothes.
4.0
Convenient absolutely, self check-in/out without fuss, staff understandly did not require the RM200 deposit (stressful) knowing I do not have Msian bank account nor Touch&Go card
No hooks/hanging bar at bathrooms
4.0
Good location just next to paradigm mall. Nice and big space. Clear instructions on how to check in and drive in.
Check-in was a hassle. We came in around 4 to 5pm which was slightly earlier than our expected time but was already past 3pm check-in time. The key wasn't there. Took a while to remediate the situation and was told they would meet me there to pass me the key but they put it back into the locker while we were there still waiting.
Some stains found on the carpet and bed but overall was quite clean. Bathroom drainage was slightly choked.
4.0
Property is located just above a shopping mall with loads of halal food to choose from with cinema included. Ammenities such microwave, washer & dryer,fridge,kettle,iron,towel,shower gel and hair shampoo are available at every house.Personal skincare/tootpaste/tooth brush/liquid detergent not included. Paradigm Mall is a “Food heaven”. Look out for events manage by the Paradigm Mall Mgt. Tons of things to do. You will need a good walking shoe to explore the mall. I booked a 3 bedroom apartment.
The shattered glass roof at the entrance has not been installed the longest time since last year, 2023. Building management has not done their job at rectifying it ASAP.
4.0
The location. Good room sizes, Friendly and helpful staff
1) air con (not working well) luckily they have ceiling fan)
2) wooden flooring poking feet as some pieces already out
3) only 1 set of key making it very inconvenient for those who wanted to shop and some wanted to go back to apartment.
4) safety since only 1 set of key (key is needed for the apartment lift to be function and also all door to be open) if there is an emergency it could be dangerous. If one holds the key not in the apartment should there be an emergency evacuation, there is no way to escape unless there is other way which I am.not aware of.
*many of the jb apartments they only provide 1 set of key but they might forget should there be an emergency situation.
4.0
Location and easy to mall
Rooms floor were popping and cuts my feet and the cleanliness needs to be improved.
4.0
The apartment is right above the malls and there's everything we need there! We saved alot of time not needing to travel throughout the traffic jams outside the building ...
The access card. It's extremely ridiculous and very frustrating to be sharing 1 card when there's more than 2 of us staying over, we need the card to enter and exit all the premise not excluding lifts, carpark, mall access door. We had to take turn running up and down to tap for one another, the carpark especially gave us a hard time when we had 2 cars there. It was so troublesome to keep going down and up the lift to do the tapping when we had small kid with us. We had a good stay there but this limitation of access card really distrupted our whole itinerary.
4.0
Connectivity to the shopping mall
The lack of a front desk which essentially means u have to follow the key collection process tightly to be able to ensure a seamless entry between carpark to apartment. That said, more time given between confirmation of room number and key collection mailbox would have improved this greatly except I was there during peak season which made early confirmation of room impossible
4.0
direct access to the mall, very convenient location
should have a clock on the living room so that we can just look up to look at the timing, Also, need to have more hangers on the closet
4.0
Convenience and comes with kitchen equipment.
Could improve shower drainage. Toilet has a bit of smell.
4.0
Troops of Ants crawling out from the toilet corner wall. A discomfort feel and experience. First time asked for identification card copy and deposit payment.
4.0
Good location and very clean.
Only one card key provided.
4.0
Great location - easily accessible via paradigm mall.
Sufficient bedrooms and enough space for family members in the residence.
Easy communication with staff via WhatsApp (after booking was done) with clear instructions given for check in and check out.
Only one key was given. So if a family member had to return first, will have to come down to fetch the rest later. Same goes for if a family member needed to go out first.
4.0
Luxury beds, location right above mall, customer service was responsive. Would do it all again! Great VALUE for a family to stay together in ONE UNIT.
4.0
Neutral
1. Access card to the apartment were given only 1 set. I booked a Three-Room Apartment. There were more than 1 family in the apartment. All of us had to depend on only 1 set of Access card. I had to multiple assist different families up and down the apartment as all doors are secured with the security door system.
2. Most important thing was the WIFI router was not working! We called the management to settle the issue immediately, they promised us to come on the 1st day after we checked in but came on the last day at 2030hrs to assist (3D2N). They knew what was the issue as they even mentioned that the internet fiber was already damaged. When we check-in, the fiber casing has alrd been tempered and in an opened position. I am sure that the Management was aware of this issue before releasing the room to us. But they "acted" blind and proceeded with releasing the room to us. Recovery service was expectedly slow! I had to spend hundreds of RM for using our mobile data. I had to work and attend online meetings during my stay. My parents and the kids, I had to purchase them mobile data. Even the TV couldnt work as it's only possible when the wifi is connected. Our stay at this homestay was dreadful! How can demand a refund to cover the mobile data costing which I have spent???
4.0
Breakfast at the mall downstair is good enough for us. Location is very good with many shops and restaurants all under one roof. We love the rock wall and cinema as well. The perfect place for our short holidays.
4.0
The location was great. Easy access to the mall. The place was clean and the facilities were in good condition.
The floor was a bit popped.
4.0
The location was fantastic. My kids love it.
Returning the key was a bit frustrating but has nothing to do with the unit management. It's the design of the whole road access system.
4.0
Proximity to shopping mall
TV remote was already damaged when I checked in . The staff took 1 day to replace it but the they gave the wrong remote model that doesn’t pair to the TV
4.0
So comfy and tidy. Easy access and comprehensible instructions for key collection.
4.0
Located next to Paradigm Mall. Have lots of Restaurants which halal foods and movies at GSC Paradigm.
After we check-in on Saturday around 5pm, in the group chat created by staff, I make a request for late check-out at 2pm on Monday 22 Jan. The staff reply stating there's late check out charges and to put the said amount in the unit or in mailbox. I acknowledge and agree to it.
On Sunday 21 Jan, the same staff send in message and state that the check out time is at 11am and cannot extend till 2pm. Reason being that she had accepted another booking for that day. We are a bit upset with the way she handle this.
4.0
Location was great with the mall attached to the apartment
Utensils and soap gel looked a little dirty
4.0
Value for money, ample space in the apartment for our families
Residence is close to a big mall.
Only 1 key per apartment. This caused inconvenience as we had 2 families with us.
Parking lot assigned was far fr the entrance. Our drivers happened to be senior citizens & they found the distance of the car far when we needed to collect things fr car
4.0
Clean & neat
The correct Carpark exit was difficult to locate.
We took a wrong turn and ended up on the expressway instead of going to drop off the Card key at Paradigm Residences mailbox.
4.0
It's just next to the mall. Easy access.
Only 1 access key that make it very inconvenient.
4.0
Clean n comfy
Too little pillow, 3rd room blanket too thin. Television channels were not entertaining nothing to watch.Stated that can be allowed check out delay with extra payment but we’re not able to , no luggage place so hv to lug along for the next 3 hrs b4 transport.
4.0
Location were great as it connected to Paradigm mall. The apartment do have security and secure tap pass entry only.
Things that can improve
1)Pillow rooms too soft and only 2 pillow.
2) Shower head water small but water pressure strong sharp shooting to your head. Make the toilet wet all over the floor at dry area near to shower screen. If can put extra toilet mat
4.0
Location were great as it connected to Paradigm mall. The apartment do have security and secure tap pass entry only.
The apartment were clean and acceptable
Things that can improve
1)Pillow rooms too soft and only 2 pillow.
2) Shower head water small but water pressure strong sharp shooting to your head. Make the toilet wet all over the floor at dry area near to shower screen. If can put extra toilet mat
4.0
no breakfast, location is good, easy access to the mall.
the house was decent even though we are a lil bit disappointed as it was not as what have been advertised. the tv remote missing an OK button make it hard to use it. maybe they can prepare at least drinking water in the apartment.
4.0
Spacious and well located on top of paradigm mall. Perfect for families who do not drive as paradigm mall has everything.
Not cleaned well. When we arrived, the kitchen stove has oil and food stain. Utensils and plates also not cleaned properly and we had to clean it ourselves. Staff only apologise but didn’t offer any solution. Wifi is not usable. Even after log in, the speed is so slow that websites cannot load.
4.0
location is good to shop at paradigm mall, distance to JB CIQ is about 20-30min
1. Instead of indicate free toilette, should indicate clearly tooth brush and tooth paste are not included.
2. blanket is too thin, pillow is too low and soft!
3. toilet bowl was dirty with stain when checked in, informed customer service immediately with photo provided. Shocked with their response that the stain is not able to remove ! but in fact able to remove and we did it our own!
4. no hand soup provided in the kitchen !
5. Water pressure at shower is low!
6. dirt and dust can seen on the wall deco, wall photo stand
7. the floor mat was wet when checked in
4.0
NA
No wifi
No check in details
drilling sound in the day
toilet without ventilation
hard bed
whole family itch after sleep
use your own towels as towels provided look very worn and not clean
4.0
Nice rooms and great view. Clean accomodation.
Insufficient toilet rolls provided. TV remote controller is faulty and not responsive. Facilities are not well maintained at level 7. Check in late due to lag response of staff. No means to deposit luggage if arrived earlier than check in time. Hard to access other restaurants outside of paradiagm mall nearby by walking due to lack of pedestrian access. Only 1 card key makes it inconvenient when sharing apartment among family.
4.0
The location and the space
Only one key card
No TV in the room
Poor maintenance of the flooring
4.0
Easy key collection but only given 1 set of card key, not convenient for 2 families staying in same apartment.
The dining chair not sturdy. Wifi is slow.
4.0
The location and how easy access it was to the mall
The wifi was quite slow and when watching YouTube and other websites, it had to buffer for quite a while
4.0
Convenient location above mall. Good gym facilities.
I didn't receive any wats app before 5pm a day before check in. Prior to that, emailed about bank transfer of deposit as its puzzling to me why I need to make bank transfer despite being fully charged for the property already. Wanted to get clearer instructions to avoid scam but no clear reply from the property. Waited till 8pm++ ,night before check in before I finally get replies from JB City home. Caused a bit of anxiety and especially required us to have a malaysia bank account for transfer of deposit which I don't have. Luckily a friend helped last minute. Wish all.these should be clearer and warn customers not to book if we do not have Malaysia bank account or touch and go e wallet.
4.0
Spacious with kitchen and washing washing machine. Comfortable and clean beds. Value for money especially travelling in big group.
No hooks to hang towels and clean clothes in the bathroom. Might be good to have a door for the shower area so that the floor would be dry at the toilet area. Only 1 access card and 1 key issued so may be inconvenient if not everybody goes out and come back together.
4.0
Location. In the shopping mall itself. Room was clean and comfortable.
The WiFi in the serviced apartments is really slow and lagging. We had 6 of us, only 1 access card.
FAQs
How much does this apartment cost compared to others in Johor Bahru?
The average price for a rental in Johor Bahru is £32 per night. This rental is £3 above the average.
Is parking included with this apartment?
Yes, parking is listed as an amenity at Paradigm Residence by JBcity Home. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Paradigm Residence by JBcity Home. Enjoy the water!
Is Paradigm Residence by JBcity Home pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Paradigm Residence by JBcity Home?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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