Stadthotel Bernstein
4.3
Excellent(542 Reviews)Hotel in Regensburg
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pets allowed, Internet / Wifi and more
About this hotel
Opened in July 2012, this quiet hotel is quietly located in Regensburg, within a retirement home next to St. Josef’s Hospital. It offers free WiFi, and the A3 motorway is a 3-minute drive away.
Amenities
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Balcony or Patio
TV
Wheelchair accessible
Garden
Family friendly
Map of Regensburg
Available Rooms
1 Queen • 226 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 344 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 Single • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.3
Excellent(542 Reviews)100% verified reviews
4.3
Spotless and very friendly people
N/a
4.3
Exactly the kind of place we were looking for. Quiet surroundings, close to the bus stop, big room for 4, good breakfast and very helpfull staff. The lady at the reception gave us all the info we needed for the sightseeing in Regensburg.
4.3
Clean, moder, and confortabil !
The shower gel dispenser was empty, reported to the receptionist to highlight the problem to housekeeping department.
4.3
Good value for money and flexible to cater for extensive family. Good transit hotel next to the A3 motorway.
The hotel is next to a senior retirement home.
4.3
nice room, good bed, nice breakfast
blanket too warm
4.3
clean, well-furbished, quiet hotel in a small street, 3 min drive directly from A3. very nice and welcoming lady in charge of reception. doing everything to feel super comfortable. we are a family of 5, just transiting Regensburg, but definitely will be coming back. parking very easy just opposite the hotel, nice bfast.
-
4.3
It was clean.
It was VERY basic and underwhelming.
No permanent staff on site.
4.3
allow pets, big room, comfortable
4.3
Very clean and comfortable room. The breakfast is great, a good start of the day. The hotel staff is efficient and helpful. Late check-in was not a problem at all.
4.3
very nice and large modern rooms with wodden floor. Very nice bathroom. Really clean.
Wifi was very instable (weak signal) in one of our rooms (actually the most distant room to the WLAN antenna), was OK in the other room.
4.3
The room was very clean and tidy. The place was very quiet and one can work and rest calmly.
4.3
Comfortable, near to motorway, cosy room, good wifi, silent room
4.3
We were very unhappy with our stay: woken up multiple times due to hotel staff, disgusting/ foul smell in the bathroom and we had to make up the room partially ourselves.
Room: We observed a really uncomfortable foul smell in our bathroom, that, after reporting, was ‘dealt with’, which seems dishonest since the smell was even worse the next day. The beds were only partially set up, so we arrived late and had to make our own beds, which I would have thought would be included in the room price! After making a complain, I was blamed by hotel staff for booking a wrong room, even though there was WRITTEN CONFIRMATION that I was in the right: no apologies/ explanations/ more accusation or compensations, simply no response - rude and disrespectful!
Cleaning staff: Apparently, it is standard that they clean rooms prior to 8 am, which I personally find quite early and was in that night, after an unintentional call by hotel staff (we received apologies for that one!) the second unrequested wake-up (not for that one though). To be fair, once we managed to locate the ‘do-not-disturb’ sign (so high in the cupboard that I could not even reach it without help), the unappreciated early accesses to our room stopped. The cleaning itself was not thorough: the smell should have been noticed! Also, the provided soap was empty at arrival and not refilled during our stay either. Further, we tried to get information about when someone would be available at reception and our request was not understood.
Conclusion: too expensive for what we got and being blamed for something that was obviously not my fault was the absolute ‘highlight’. Mistakes happen, but it is impertinent to not stand to them and just place blame on someone else and expect gratitude/ apologies from them… can’t say I would recommend a stay!
EDIT AFTER THE RESPONSE: We were not offered a room switch!
FAQs
How much does this hotel cost compared to others in Regensburg?
The average price for a rental in Regensburg is £68 per night. This rental is £21 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Stadthotel Bernstein. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Stadthotel Bernstein pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Stadthotel Bernstein?
We found 9 amenities for this rental. This includes pets allowed, internet / wifi, smoking allowed, parking, and balcony or patio.
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