Location was decent, around 10-15 minutes to markets and restaurants in a quiet residential neighborhood. Despite the poor hygienic conditions, the apartment was spacious and the space would be good if properly kept and clean. Access information to the unit was shared timely, albeit not very clearly. Unfortunately the unit we entered had nothing to do with the photos that were beautifully presented in the platform.

Unfortunately, I was not able to use the apartment because the cleanliness was very poor. Stained mattresses, dust everywhere, cobwebs, unclean kitchen utensils and microwave, dirty pool and unclean garden - it felt as if the unit hasn't been cleaned or with visitors for a long time. I've tried calling NOVASOL the same day to find a solution around 8 PM, but no one picked up unfortunately. To ensure safe conditions for my family with a couple of young children, I had to find alternative lodging which made the trip considerably more costly. Another points of concern: The next door neighbor was loud and strong smoking smell was coming towards the unit also. The parking spot by the unit also was not accessible, so we had to park a bit down the road. We were also not notified clearly that there would be no bed dressing available I understand that these situations might happen - however, I raised immediate cancellation request to Booking.com due to unacceptable conditions and still no feedback/response from NOVASOL; gladly, we were still able to enjoy our family trip, despite the terrible beginning. I would recommend to not book this place for your upcoming trips.

It was very spacious. We found it very funny when we found the 3rd bedroom in the loft space.

We couldn't find the linen and towels. We asked, but there was no reply from anyone.