Sheraton Kuching Hotel

8.3

Outstanding(362 Reviews)

Hotel in Kuching

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

Located in Kuching and with Borneo Convention Centre Kuching reachable within 8.3 km, Sheraton Kuching Hotel provides concierge services, allergy-free rooms, an outdoor swimming pool, free WiFi throughout the property and a fitness centre.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Kuching

Nearby attractions

Kampung Budaya Sarawak

21.9 mi

Borneo Cultures Museum

1.2 mi

Available Rooms

Superior King Room with City View

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Twin Room with Two Single Beds and City View

2 Single • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premier King Room with City View

1 King • 387 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior King Suite

1 King • 731 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

££££

Sheraton Kuching Hotel

££££

8.3

Outstanding(362 Reviews)

Hotel in Kuching

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Kuching

Nearby attractions

Kampung Budaya Sarawak

21.9 mi

Borneo Cultures Museum

1.2 mi

Available Rooms

Superior King Room with City View

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Twin Room with Two Single Beds and City View

2 Single • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premier King Room with City View

1 King • 387 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior King Suite

1 King • 731 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

8.3

Outstanding(362 Reviews)

100% verified reviews

7.0

Jan 2025

A good stay but below expectations

Modern building and design. Staff was helpful and friendly. Interesting pool on floor 23.

Details in the room should be more useful: when entering the room the lights can only be switched on from between the beds. A switch at the entrance would help. At the beds there is no space for spectacle or a phone. The available shelf is stuffed with an ancient phone and clock. My recommendation: let the product manager sleep a few nights in the room to experience what he is selling.

10.0

Jan 2025

3 giorni a Kuching

Hotel ottimo, non credo troverete niente di meglio a Kuching. Piscina ultimo piano molto bella. Camera ineccepibile. Non abbiamo usufruito della colazione quindi non saprei. Non capisco alcune valutazioni negative che altri utenti hanno dato, come si fa a criticare questa struttura! Andateci e non vi pentirete. Rapporto qualità prezzo eccellente. Posizione perfetta

Nulla

3.0

Dec 2024

Bad attitude!

Just because its new.

The moment we entered our room, the drain smell was so pungent coming from the toilet. But apparently there's 'nothing' they could do to fix that. Later that night after our dinner outside, I wanted to unwind after a long day of travelling and then event at the bar with coffee and some dessert. It was 920pm. Bartender asked to check the cafe for available dessert. No smile. I went to the cafe, and the servicing lady sighed the heaviest sigh upon seeing me and ROLLED her eyes! So i said i wanted to get cake. And she insisted Its closed! Closed! Numerous times like I am an imbecile. Sounding even more annoyed until another staff came and said that she will attend to me. I gave her (the rude one) a piece of my mind about being in the servicing industry and her attitude as I too had my day. Not just her and her world. Later in the room I requested an extra towel for my kid and was made to wait and wait (service op unanswered) so I had to go down and request from lobby. After another 30mins and still no towel, I went back down to request AGAIN. This time I waited in front of the reception desk to hear it myself. By this time I was already so bothered and not in the mood. I cant bring my mind around why are they so rude / no hospitality to guests! And this being the most expensive hotel in town, under the SHERATON umbrella. I'll just maintain with Hilton next time I am down again.

10.0

Dec 2024

Wonderful experience. Junior King Suite is so comfortable, clean, spacious and value for your money.

Staff are friendly, willing to assist you throughout the stay. The Junior King Suite is so comfortable, clean, spacious & value for your money. A variety of foods during breakfast buffet consist of local and western menu will satisfy your appetite. Brought my children to the swimming pool at 23rd floor and also play in the kids room with a lot of toys provided there. A wonderful stay for my 4th wedding anniversary.

8.0

Dec 2024

Value for money

Centre of kuching town

Nothing

7.0

Dec 2024

meet expectation

Location and facilities

Direction to car park

8.0

Dec 2024

Pleasant five-star hotel with an episode of a leaking bathtub

- Prime location near the cat statue - Smooth check-in and check-out at reception with accommodating staff. - Bedding selection with multiple pillow softness options. - Bluetooth speaker by the bedside.

- Rooftop pool size slightly small - Water temperature inconsistency, too hot despite normal setting (Level 20) - Leaking bathtub with slightly slow issue resolution; after 4 unanswered calls, I waited 15-20 minutes for a technician to repair and flush instead of being promptly moved to a new room. The issue and delay were understandable but disappointing for a high-priced, newly opened five-star hotel. Once confirmed irreparable on-site, Mr. Mirzan assisted with a room change and offered complimentary breakfast as compensation.

9.0

Dec 2024

Worth staying but the price of the room is on high side.

Good breakfast with variety of choices. Friendly staff. Nice Swimming pool and city view. Close to riverside esplanade.

The room isn't that spacious to simple design. The property is over priced compared with the nearby hotels.

9.0

Dec 2024

Surprisingly wonderful. Wished I had more time to walk around the neighboring shops.

I enjoyed the room. There was a slight mishap when I went for breakfast, only to find out that it wasn't part of the booking via online. Otherwise, I would recommend your hotel.

2.0

Nov 2024

Not worth for the money. Need to improve. Rooms, floor environment and breakfast space too limited.

The bar at top level was great.

Poor breakfast, hard to find table sit and too limited space. The room which was booked not match to what have beeb booked.

1.0

Nov 2024

没有第二次了

前台MR. MIRZAN的服务态度真的很好

我们三人入住，一天只能提供3瓶500ml水房价两晚RM1500，冰箱里面还有之前住客留下的饮料

10.0

Nov 2024

Great stay

Comfortable room. Near the city. Nice ambiance. Great room.

9.0

Nov 2024

good

good facilities and location, helpful staff

housekeeping is not up to the standards - didnt change towel, didnt make the bed properly and left coffee stain in the sink

10.0

Nov 2024

Perfect

Everything

None

10.0

Nov 2024

Pleasant and will definitely come back

Everything is just so good from bed to breakfast. Location is good.

They charged for parking even though minimal

10.0

Oct 2024

Exceptional Sheraton Kuching

The hotel was exceptional and one if the best we've stayed at. The breakfast inclusion was excellent!

Nothing

3.0

Oct 2024

My first experience in Sheraton Kuching was nightmare due to bad water leaking.

Breakfast is just Ok. No western food and No japanese food.

The front welcome staff is not helpful. No bell boy. And the Receptionist staff is not well trained. I was give a a room which is not well maitained. The Bath Tub was bad leaking and water leaking and flooded untill Bed room. The Bed is also not in good condition .

10.0

Oct 2024

Excellent place to stay overall

Overall location very strategic and convenient. Staff very helpfull and friendly

Room cleanliness have space to improve

6.0

Oct 2024

5star price, 3 star quality

The view at top floor was great, pool staff were friendly, housekeeping attend to my need once I left a note. Hotel was new, so most items were clean. Bed is very comfy

Housekeeping was bad. Although the housekeeping guy was friendly, but he seems to work on the whole floor or even several floors all on his own. Room was not clean properly. We checked in with some blood stain on bed sheet, and some mucus on towel that was on the sink, big piece of rubbish on the carpet, one of the bathrobe seems to be missing, and was not refilled throughout my whole week of stay. Very normal quality for a 5 star hotel. More like a 3/4 star hotel but paying a 5star price. Room were small as well.

9.0

Oct 2024

The hotel for you if you choose to visit Kuching!

We came here for my birthday as a weekend birthday trip. A different kind of holiday, not a whole lot to do in the city, the city itself is quite sleepy but the hotel was very centrally located, very clean, spacious, great showers and really comfy bed. Staff were helpful but not the most knowledgable in terms of recommending places to see other than the typical sightseeing tour that they try to offer and help you book. Breakfast was good and rooftop bar had a great view but the pricing at rooftop bar was a bit too pricey, close to Singaporean prices which sees a bit much for Kuching. Didn't use the pool but what a great feature! So beautiful just to look at even. It's located not right on the waterfront like some of the other hotels but it's still only like a 3 min walk.

The city itself was not as exciting as some of the other places we've been but the hotel itself was great. Nothing we didn't like.

7.0

Oct 2024

Great overall. Friendly and awesome staff. Will return.

Despite its drawbacks, the hotel has some standout features. The gym and pool facilities are top-notch, the location is excellent, and the staff is outstanding.

The breakfast selection was limited and repetitive, with flavors that often fell short in terms of taste and variety. Housekeeping was adequate but not outstanding, with occasional minor lapses. Despite being a new hotel, several instances of household damage detracted from the overall experience. Maintenance needs to improve to align with the hotel's newness and reputation

8.0

Oct 2024

Pleasant and cool.

The location is good, close to the Cat Monument. The gym and swimming pool are great. Staff are friendly and helpful. Breakfast is great, catered to most people's taste.

Not so much but perhaps the variety and quality of breakfast can be further improved. Not saying it is not good but can be made even better in diversity.

6.0

Sep 2024

It’s a pleasant hotel, could improve on finer details in the bathroom especially when it’s meant to be a 5-star hotel

Accommodating staff

Was not provided toilet rolls (none) and towels after room service on day 2.

5.0

Sep 2024

CP值很低的星級酒店。

地理位置不錯，附近就是浮羅岸老街。附近有24小時的自助洗衣舖、便利店、麥當勞和各種餐館食肆。酒店的房間相當寬敞。雖然訂的是雙人房，但酒店也非常大方地提供了4瓶礦泉水。健身室也有提供礦泉水和毛巾。

酒店的自助早餐非常難吃，選擇也少。塗麵包的果醬全都是人工色素的化學合成品。糕點也是五顏六色的人工色素。椰漿飯的炸雞不是炸得不熟，就是炸得太焦黑。唯一比較好吃的是pancake 和waffle 和omelette 。枕頭都很硬，睡到肩頸痠痛。

6.0

Sep 2024

Not reach my expectation

Location in the city

The cleanliness in toilet wall can be better, some wall maybe never clean, worry when touch

8.0

Sep 2024

Kuching City Vacation

Good location, good vibes. I like the general atmosphere at this hotel.

9.0

Sep 2024

Good location and friendly staff

The staff are very friendly and helpful. Room service very efficient and prompt.

Housekeeping needs improving, there were hair in the bath tub when we arrived and a peanut shell on the floor..

8.0

Sep 2024

The reception staff Isaac & H (forgot his nane) are very friendly & their service are tip top 👍

The room was not cold enough

6.0

Sep 2024

it was good. place was clean with pleasant smell. Room size not value for money

i didnt take the breakfast package. only pay for the room.

Room should be bigger. Prior notice to facilities under constructions if theres any

10.0

Aug 2024

Good service from all the staff.

Yes.

10.0

Aug 2024

Excellent facilities and staff

1- the bar is located at 23th floor (rooftop), truly relax with latest music on, calm and most staff are very friendly and kind, like to follow up to our tables to refill cold water. The experience was very excellent than the most rooftop restaurant that i ever experienced in my life. Tasty dessert with beers and is value for money (not quite expensive). 2- the bed with pillows was extra comfy to sleep on. 3- all facilities here looks modern and up to date, which makes me feels like I was in a paradise. I will come back to stay here again for my next trip. Truly brilliant and very good experience among the staffs, facilities and food.

1- toilet water overflow after I took the bath, the infrastructure floor structure for the toilet seem to be too low.. which may cause it overflow outside of the toilet., The others is all good except this.

9.0

Aug 2024

paid for a city view, got a view of air conditioners storage

10.0

Aug 2024

Hotel meraviglioso

Struttura bellissima, curata, pulita, servizi di qualità, piscina stupenda. Ottima posizione. Personale gentilissimo. Stanze spaziose e curate

8.0

Aug 2024

Bona localització

Bones instal-lacions i fantàstica localització

Relació qualitatat-preu

5.0

Mar 2024

Très belle expérience sauf la douche

Très bel hôtel.

Pas d'eau chaude le matin, en ayant fait couler la douche au moins 1/4 d'heure, ce qui gache complètement le plaisir que peut offrir un tel hôtel.

8.0

Feb 2024

The best hotel in Kuching

It's a new hotel which of course everything still in good and best condition. The staff also very polite and dedicated.

Nothing so far

10.0

Feb 2024

loving the ambience, friendly staff and location

loving it!!! sedap amat

nothing

10.0

Feb 2024

short stay, long memory!

superb spread. loving it!

leaving to early

8.0

Jan 2024

Luxurious and relaxing

The staff and the ambience of the hotel.

Not all facilities were available during our stay probably it is still not fully in operation. I look forward to another stay at this hotel one day to compare with the experience that I had.

8.0

Dec 2023

Too pricy for the size of the room

It was new, hence not much complaint. Good location

As it was new, surprisingly there were leak at the bath tub, and during my course of stay, the swimming pool was not open yet, hence to pay such a premium amount not be able to enjoy such facility is such a big let down. They should have informed guests during the bookings on this situation prior.

FAQs

How much does this hotel cost compared to others in Kuching?

The average price for a rental in Kuching is £31 per night. This rental is £19 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Sheraton Kuching Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Sheraton Kuching Hotel. Enjoy the water!

Is Sheraton Kuching Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sheraton Kuching Hotel?

We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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7.9

Outstanding(788 Reviews)

Hilton Kuching Hotel

Sheraton Kuching Hotel

Hotel in Kuching

Reasons to book

About this hotel

Amenities

Map of Kuching

Nearby attractions

Available Rooms

Superior King Room with City View

Superior Twin Room with Two Single Beds and City View

Premier King Room with City View

Deluxe King Room

Junior King Suite

Sheraton Kuching Hotel

Hotel in Kuching

Reasons to book

About this hotel

Amenities

Map of Kuching

Nearby attractions

Available Rooms

Superior King Room with City View

Superior Twin Room with Two Single Beds and City View

Premier King Room with City View

Deluxe King Room

Junior King Suite

Reviews

FAQs

How much does this hotel cost compared to others in Kuching?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Sheraton Kuching Hotel pet friendly?

What amenities are available at Sheraton Kuching Hotel?

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