POLAT Apartments 9
4.1
Excellent(8 Reviews)Apartment in Gelsenkirchen
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
POLAT Apartments 9 is located in the Katernberg district of Essen, 300 metres from Zeche Zollverein, 500 metres from Red Dot Design Museum and 600 metres from Ruhr Museum. This property offers access to a terrace, free private parking and free WiFi.
Amenities
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Dishwasher
TV
Garden
Family friendly
Map of Gelsenkirchen
Available Rooms
Apartment
1 King • 1 Sofa • 1 Single • 925 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.1
Excellent(8 Reviews)100% verified reviews
4.1
Booked in January for an October stay. While booking, it advised that I was expected to pay by September. As soon as I had booked they wanted me to pay ASAP, and by a bank transfer not through the booking.com system - this wasn't made clear in advance. If I didn't pay by April, they threatened to cancel the booking. Even to get the information on where I was supposed to pay required multiple telephone calls in a language I don't speak.
I couldn't pay so far in advance but they didn't cancel the booking, and then by August (when I had made other plans) they threatened that I still owed them the whole amount. The booking was over Essen Spiel Messe - it would definitely have been possible to find replacement guests.
Ended up sharing the booking with some folks I knew, who report that every part of the stay was less than ideal:
- mould all through wardrobes and bedroom so that they had to sleep on the uncomfortable fold-out sofa not in the bedroom due to the unhealthy smell - staff just removed some mouldy coat-hangers and claimed the problem was solved
- toxic oven cleaner spray left in the oven so when they cooked in it the food was ruined
- shower didn't drain and staff was unable or unwilling to fix the problem
- dirty laundry from previous guests left in the top of the wardrobe (not entirely sure the bedsheets were clean either)
- grits of glass shards or something left on the dishes that were supposedly clean in the dishwasher
- heaters not working until the third night (again, it's October)
Staff were at all points difficult to contact and unwilling to provide support. The place was so bad that everyone checked out early, leaving the keys in the flat as repeated requests of where to leave them were met with no reply. Upon the staff being informed of this arrangement, they became verbally hostile. In the end everything was so bad that I got a partial refund from booking.com for the experience.
FAQs
How much does this apartment cost compared to others in Gelsenkirchen?
The average price for a rental in Gelsenkirchen is £64 per night. This rental is £8 less expensive than the average.
Is parking included with this apartment?
Yes, parking is listed as an amenity at POLAT Apartments 9. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is POLAT Apartments 9 pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at POLAT Apartments 9?
We found 10 amenities for this rental. This includes pets allowed, kitchen or kitchenette, internet / wifi, parking, and laundry.
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