The Westin Palace, Madrid
Hotel in Centro
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Air conditioner, Internet / Wifi and more
About this hotel
Luxury Madrid hotel in Madrid Centro with a 24-hour fitness center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Housekeeping is available on request.
The Westin Palace, Madrid offers 470 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
Recreational amenities at the hotel include a 24-hour fitness center.
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Housekeeping is available on request.
The Westin Palace, Madrid offers 470 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
This Madrid hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Garden
Map of Centro
Available Rooms
Deluxe Room, 2 Twin Beds, Non Smoking, Courtyard View
Beds not specified • 312 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 1 King Bed, Non Smoking, Courtyard View
Beds not specified • 312 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Room, 2 Twin Beds, Non Smoking
Beds not specified • 312 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Room, 1 King Bed, Non Smoking
Beds not specified • 312 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Room, 2 Twin Beds, Non Smoking
Beds not specified • 312 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Ratings and reviews
2.0 / 10.0
Very expensive for a hotel under renovation. Most of public rooms were blocked off. Staff was unapologetic for the construction site atmosphere of the property. Not worth the price.
2.0 / 10.0
Very expensive for a hotel under renovation. Most of public rooms were blocked off. Staff was unapologetic for the construction site atmosphere of the property. Not worth the price.
4.0 / 10.0
The stay was pleasant but I had no idea the renovation was so extensive. Every thing in the hotel was gone a there was one makeshift restaurant and one makeshift bar. Disappointing but my room was superb.
4.0 / 10.0
The stay was pleasant but I had no idea the renovation was so extensive. Every thing in the hotel was gone a there was one makeshift restaurant and one makeshift bar. Disappointing but my room was superb.
10.0 / 10.0
Great hotel. A bit noisy due to construction
10.0 / 10.0
Great hotel. A bit noisy due to construction
10.0 / 10.0
Convenient safe friendly and great services.
10.0 / 10.0
Convenient safe friendly and great services.
5.0 / 10.0
Loved my stay at Westin Palace, location is great, the recently renovated rooms are very comfortable. Will make this my preferred Hotel when visiting Madrid.
5.0 / 10.0
Loved my stay at Westin Palace, location is great, the recently renovated rooms are very comfortable. Will make this my preferred Hotel when visiting Madrid.
10.0 / 10.0
Come to Madrid often and will make this my go to hotel going forward. Fantastic service and very nice location. Close but far enough away from craziness of madrid nightlife
10.0 / 10.0
Come to Madrid often and will make this my go to hotel going forward. Fantastic service and very nice location. Close but far enough away from craziness of madrid nightlife
10.0 / 10.0
Very good service, location, warm rooms, they just need to clean daily the room floors
10.0 / 10.0
Very good service, location, warm rooms, they just need to clean daily the room floors
6.0 / 10.0
Very disappointing on our 3rd day. The room wasn’t cleaned until 18:15 after 2 calls to the front desk.
6.0 / 10.0
Very disappointing on our 3rd day. The room wasn’t cleaned until 18:15 after 2 calls to the front desk.
10.0 / 10.0
Excellent room, breakfast, service.
10.0 / 10.0
Excellent room, breakfast, service.
8.0 / 10.0
Property is undergoing renovations. Our room was recently remodeled and looked great but the hallways and lobby are very antiquated. Certain portions of the hotel were also closed due to this reason. Buffet breakfast was included in our package and the spread was very good. Staff and service were also good.
8.0 / 10.0
Property is undergoing renovations. Our room was recently remodeled and looked great but the hallways and lobby are very antiquated. Certain portions of the hotel were also closed due to this reason. Buffet breakfast was included in our package and the spread was very good. Staff and service were also good.
6.0 / 10.0
There were many things to like about this hotel but there were just too many things that were weak to give it more than three stars. What is to like: 1) location is great, 2) most of the staff had excellent service skills (for example there was a problem with our room when we checked in (lights in cupboards would not turn off) and they immediately moved us to a new room with an upgrade,3) beds are extremely comfortable, 4) quality of the refurbished rooms was very high. What did not work so well: 1) rooms facing the roads are can be noisy at night (bring ear plugs), 2) the hotel is under going major refurbishments, so it will be extremely noisy in the room during the day and there are teething problems in the new rooms too (note light issue above and TV worked but no channels after the first night, 3) some staff at breakfast do not speak English which resulted in my partner missing breakfast due to a tight check out time we needed to make our trip work. All in all it was fine, and I am pretty sure it will get better post refurbishment, but you do expect better given the price
6.0 / 10.0
There were many things to like about this hotel but there were just too many things that were weak to give it more than three stars. What is to like: 1) location is great, 2) most of the staff had excellent service skills (for example there was a problem with our room when we checked in (lights in cupboards would not turn off) and they immediately moved us to a new room with an upgrade,3) beds are extremely comfortable, 4) quality of the refurbished rooms was very high. What did not work so well: 1) rooms facing the roads are can be noisy at night (bring ear plugs), 2) the hotel is under going major refurbishments, so it will be extremely noisy in the room during the day and there are teething problems in the new rooms too (note light issue above and TV worked but no channels after the first night, 3) some staff at breakfast do not speak English which resulted in my partner missing breakfast due to a tight check out time we needed to make our trip work. All in all it was fine, and I am pretty sure it will get better post refurbishment, but you do expect better given the price
10.0 / 10.0
One of my allbtime greats. We stay in this hotel every time we come to Madrid, which is quite often. Never disappoints. Hreat staff, best location!
6.0 / 10.0
Lots of construction going on. The price isn’t worth it considering the daily heavy construction on all sides of the hotel. The famous dome ceiling in the lobby is closed for renovation.
6.0 / 10.0
Lots of construction going on. The price isn’t worth it considering the daily heavy construction on all sides of the hotel. The famous dome ceiling in the lobby is closed for renovation.
10.0 / 10.0
Loved the hotel.
10.0 / 10.0
Impressive, Grand with great service! We’ll be back.
10.0 / 10.0
Impressive, Grand with great service! We’ll be back.
10.0 / 10.0
Loved the hotel.
8.0 / 10.0
The hotel is being remodeled. Despite what was said about the hours of construction, the workers started much earlier than announced and were very noisy. The gym is also very difficult to access and needs an update too. Otherwise loved the hotel and will return.
8.0 / 10.0
The hotel is being remodeled. Despite what was said about the hours of construction, the workers started much earlier than announced and were very noisy. The gym is also very difficult to access and needs an update too. Otherwise loved the hotel and will return.
8.0 / 10.0
The location of
8.0 / 10.0
The location of
10.0 / 10.0
The area around the outside of the hotel, and inside, were under construction, so there was some noise and construction debris on our floor, though the workers had it all cleaned up by the end of the day. The breakfast buffet was not the best I've had (dried out hashbrowns, potatoes chronically almost gone), though it was still very decent. The room was elegant and comfortable, and the staff super helpful, especially the concierges, who were very friendly and helpful and directed us to some excellent nearby restaurants.
10.0 / 10.0
Customer service was professional and friendly. Beautiful dining area with a nice breakfast buffet and variety of menu options, including vegetarian. Rooms are newly done and beautiful - included thoughtful details such as lighting options to brighten or dim areas of the room. Great shower with the exception that because it was partially open, excess water was flowing to the outside and needed extra towels on the floor to absorb. Great stay.
10.0 / 10.0
The area around the outside of the hotel, and inside, were under construction, so there was some noise and construction debris on our floor, though the workers had it all cleaned up by the end of the day. The breakfast buffet was not the best I've had (dried out hashbrowns, potatoes chronically almost gone), though it was still very decent. The room was elegant and comfortable, and the staff super helpful, especially the concierges, who were very friendly and helpful and directed us to some excellent nearby restaurants.
10.0 / 10.0
Customer service was professional and friendly. Beautiful dining area with a nice breakfast buffet and variety of menu options, including vegetarian. Rooms are newly done and beautiful - included thoughtful details such as lighting options to brighten or dim areas of the room. Great shower with the exception that because it was partially open, excess water was flowing to the outside and needed extra towels on the floor to absorb. Great stay.
10.0 / 10.0
Lovely place
10.0 / 10.0
Lovely place
8.0 / 10.0
Hotel location was not good for me and my wife. We feel better when staying at the Gran Vía area, where we need to walk less to access our sites of interest. Breakfast options could be better. Access to Hotel is limited during weekends, where many city official activities occurred. However, this Hotel is beautiful and very well operated.
FAQs
How much does this hotel cost compared to others in Centro?
The average price for a rental in Centro is £68 per night. This rental is £298 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Westin Palace, Madrid. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Westin Palace, Madrid pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Westin Palace, Madrid?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, laundry, balcony or patio, and garden.
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