Crowne Plaza Kitchener-Waterloo, an IHG Hotel
Hotel in Waterloo
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with a conference center, a quick walk to Centre In The Square
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space.
Crowne Plaza Kitchener-Waterloo, an IHG Hotel offers 201 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 37-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with complimentary toiletries and hair dryers.
Recreational amenities at the hotel include an indoor pool.
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space.
Crowne Plaza Kitchener-Waterloo, an IHG Hotel offers 201 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 37-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
TV
Map of Waterloo
Available Rooms
Standard Room, 1 King Bed
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Room, 2 Queen Beds
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Queen Beds
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite, 1 King Bed
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Ratings and reviews
5.0 / 10.0
Great hotel with fun additions like bowling, arcade and mini putt. Wonderful pool and super gym. Every single employee I passed or talked to was friendly/super helpful. I wished my upgraded room had a tub, the temperature was a bit wonky (but I managed) and there needs to be something that depresses the doors from slamming but other than those minor things this definitely the choice in Kitchener.
3.0 / 10.0
Hotel was ok. Friendly staff. Game room was a disappointment. Most games broken and couldn’t figure out the bowling or mini golf. No signage telling us how to work them. Pictures definitely deceiving. Paid for breakfast but didn’t start serving until 7:30am so couldn’t wait around for it. Very loud streets downtown and we could hear everything. Kept us up most of the night. Likely wouldn’t stay again.
2.0 / 10.0
No shower door, sink was clogged
5.0 / 10.0
Very friendly helpful staff great location many amenities can’t say enough about this property
5.0 / 10.0
Very friendly helpful staff great location many amenities can’t say enough about this property
1.0 / 10.0
Terrible, terrible experience. I’ve stayed at plenty of hotels and NEVER had an experience like this. Pros: beautiful hotel
Cons: Outweigh the Pros. I went to be there with my 13 year old , who’s been having a rough time lately and we were excited by the amenities. Pool was freezing, skylight in room with pool broken which allowed for cold air to come through along with rain on me while sitting there. The bowling didn’t work well, one of the lanes competely didn’t work. No internet in rooms and when I inquired I was given a number to call an IT technician who couldn’t help. I was on the phone with technician for 45 minutes, which I could have spent better with my son. Was locked out of room where our things were still inside, apparently there was a system problem which occurred to others as well. It was one thing after another with not much concern about such a poor stay. Frankly, I feel like I shouldn’t have to pay.
1.0 / 10.0
Terrible, terrible experience. I’ve stayed at plenty of hotels and NEVER had an experience like this. Pros: beautiful hotel
Cons: Outweigh the Pros. I went to be there with my 13 year old , who’s been having a rough time lately and we were excited by the amenities. Pool was freezing, skylight in room with pool broken which allowed for cold air to come through along with rain on me while sitting there. The bowling didn’t work well, one of the lanes competely didn’t work. No internet in rooms and when I inquired I was given a number to call an IT technician who couldn’t help. I was on the phone with technician for 45 minutes, which I could have spent better with my son. Was locked out of room where our things were still inside, apparently there was a system problem which occurred to others as well. It was one thing after another with not much concern about such a poor stay. Frankly, I feel like I shouldn’t have to pay.
3.0 / 10.0
Nice hotel with the best breakfast I have found in any hotel.
Room accessibility can be a challenge as hotel is spread out like a maze.
5.0 / 10.0
nice place and staff great. Could leave our luggage while we were gone. Ended up in Waterloo longer than expected and guests went back to hotel and sat in comfy chairs and staff didnt ask them to leave.
5.0 / 10.0
nice place and staff great. Could leave our luggage while we were gone. Ended up in Waterloo longer than expected and guests went back to hotel and sat in comfy chairs and staff didnt ask them to leave.
3.0 / 10.0
Nice hotel with the best breakfast I have found in any hotel.
Room accessibility can be a challenge as hotel is spread out like a maze.
5.0 / 10.0
Pleasant staff, great morning waitress. Easy to book, walkable to events, lovely getaway.
5.0 / 10.0
Pleasant staff, great morning waitress. Easy to book, walkable to events, lovely getaway.
3.0 / 10.0
Hotel is really aged and not very accessible. Showers and toilets function poorly. The buffet breakfast was fantastic though.
1.0 / 10.0
The toilet in our bathroom continually plugged up where we could not flush it. We called the front desk several times to fix it. After each fix it would clog again. The hotel said they would move is and never did. Needed to use the bathroom at the lobby or in friends rooms. The inconvenience was unreal
3.0 / 10.0
Hotel is really aged and not very accessible. Showers and toilets function poorly. The buffet breakfast was fantastic though.
1.0 / 10.0
The toilet in our bathroom continually plugged up where we could not flush it. We called the front desk several times to fix it. After each fix it would clog again. The hotel said they would move is and never did. Needed to use the bathroom at the lobby or in friends rooms. The inconvenience was unreal
5.0 / 10.0
Excelent service I definitely would stay again.
5.0 / 10.0
Excelent service I definitely would stay again.
4.0 / 10.0
It was an affordable and enjoyable stay. Front desk reception was what youd expect. Friendly, informed and professional. The gym was more than adequate as well. They had a great pool. Our king bedroom was spacious and very clean. The mattress was very comfortable, duvet was clean and kept hold. Housekeeping was quiet and friendly.
4.0 / 10.0
It was an affordable and enjoyable stay. Front desk reception was what youd expect. Friendly, informed and professional. The gym was more than adequate as well. They had a great pool. Our king bedroom was spacious and very clean. The mattress was very comfortable, duvet was clean and kept hold. Housekeeping was quiet and friendly.
5.0 / 10.0
Just a beautiful place overall
5.0 / 10.0
Just a beautiful place overall
5.0 / 10.0
Extremely helpful and friendly staff both at check in and breakfast. An amazing breakfast buffet, worth staying there just for the breakfast. Very clean, had no issues whatsoever
5.0 / 10.0
Extremely helpful and friendly staff both at check in and breakfast. An amazing breakfast buffet, worth staying there just for the breakfast. Very clean, had no issues whatsoever
4.0 / 10.0
Nice location and amenities. Great breakfast! Comfortable bed.
2.0 / 10.0
Totally not happy with the room. Old, outdated room and building. All monies spent on the outisde and lobby. Area is shady and a lot of homeless people in the area making feel unsafe.
4.0 / 10.0
One night stay. Comfortable bed. Small room & bathroom. Malfunctioning shower
4.0 / 10.0
Nice location and amenities. Great breakfast! Comfortable bed.
4.0 / 10.0
One night stay. Comfortable bed. Small room & bathroom. Malfunctioning shower
2.0 / 10.0
Totally not happy with the room. Old, outdated room and building. All monies spent on the outisde and lobby. Area is shady and a lot of homeless people in the area making feel unsafe.
2.0 / 10.0
Didn’t let us in
8.0 / 10.0
The air-con was loud through the night which made it difficult for me to sleep well.
2.0 / 10.0
My stay at this hotel was extremely disappointing. The room was outdated with no smart TV, and the furniture and bed were old and uncomfortable. The room also had a noticeable smell, and the cleaning products used were not effective. Overall, the experience was not worth the charge.
5.0 / 10.0
The staff was very friendly and helpful! The restaurant had great service and fresh food at the breakfast buffet. The pool and area was clean and the water was nice to swim in. The hotel has lots of little entertainment options with kid sized bowling lanes, minigolf, arcade, and table tennis. My two kids and I enjoyed some of the onsite amenities during our single night stay.
5.0 / 10.0
The staff was very friendly and helpful! The restaurant had great service and fresh food at the breakfast buffet. The pool and area was clean and the water was nice to swim in. The hotel has lots of little entertainment options with kid sized bowling lanes, minigolf, arcade, and table tennis. My two kids and I enjoyed some of the onsite amenities during our single night stay.
8.0 / 10.0
Good location with public transportation. Cleanness is acceptable.
4.0 / 10.0
The hotel was great. The restaurant was excellent. The only hotel I've stayed in a long time with comfortable pillows. The only complaint i would have is the parking is so far away.
4.0 / 10.0
The hotel was great. The restaurant was excellent. The only hotel I've stayed in a long time with comfortable pillows. The only complaint i would have is the parking is so far away.
10.0 / 10.0
The staff is very helpful.
FAQs
How much does this hotel cost compared to others in Waterloo?
The average price for a rental in Waterloo is £95 per night. This rental is £0 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Crowne Plaza Kitchener-Waterloo, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crowne Plaza Kitchener-Waterloo, an IHG Hotel. Enjoy the water!
Is Crowne Plaza Kitchener-Waterloo, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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