Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel
Hotel in Eagan, MN
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Hotel with free airport shuttle, near Mall of America
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Weekly housekeeping is available.
Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel offers 430 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 43-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Weekly housekeeping is available.
Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel offers 430 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 43-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.
This Bloomington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Hot tub or spa
TV
Garden
Map of Eagan, MN
Available Rooms
Junior Suite, 1 King Bed
Beds not specified • 413 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room
Beds not specified • 280 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed
Beds not specified • 280 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed with Sofa bed
Beds not specified • 280 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Room, 1 King Bed with Sofa bed
Beds not specified • 500 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Ratings and reviews
2.0 / 10.0
Very weird setup for parking. Had to pay to park overnight and trying to find the area in the parking ramp designated for hotel guests was tricky. The stairwell from the parking ramp to the hotel was disgusting. There appeared tobe vomit on the stairs, it was rusty, dirty and smelled like weed. The room itself was so hot when we got there that we had to turn on the cool air to try to cool it down. It was still stuffy the next morning. The chlorine in the pool area was so strong that it made our eyes sting. I went to make coffee in the mini keurig, which worked well,but the packets with powdered cream and sugar didnt include a straw or stir stick, so i couldn't mix it. Overall, we were unimpressed with the hotel considering what we paid.
5.0 / 10.0
It as great. Convenient for why we are here. The room was great. I don’t know if it’s the air freshener, but the room did smell like marijuana
5.0 / 10.0
It as great. Convenient for why we are here. The room was great. I don’t know if it’s the air freshener, but the room did smell like marijuana
5.0 / 10.0
Was very convenient for what we were in town for. Close to the mall
5.0 / 10.0
Was very convenient for what we were in town for. Close to the mall
3.0 / 10.0
I have mixed feelings about my stay. The hotel was nice enough, it felt partially updated and clean, but it wasn't the level of comfortable luxury that I used to equate with Crowne Plaza hotels. You need a key card to access the rooms, which made it a little difficult for friends visiting (versus other hotels). The free shuttle was a nice bonus and the front desk employees were so nice! Bed was comfy. My main complaint is housekeeping. I appreciate daily service since most hotels stopped doing that after COVID, but the housekeeping lady would knock on my door until I physically unlocked it to speak with her. I used the top lock, so you could crack the door open still, and I know she could hear me yelling for her to skip service (the "do not disturb" sign was flimsy and fell off constantly). I could hear my TV at low volume outside the door, no way she didn't hear me telling her to go away. I was in bed, enjoying my privacy, and felt completely uncomfortable with her insistence. She did not give up until I got dressed and came to the door. Also, overnight, there were random beeping noises and unusual sounds (creaking noises, TV clicking, etc). I'm sure there's some explanation, but if I believed in ghosts like my mother, we would have been moving rooms or hotels! The tub drained abnormally slow, as another review mentioned, but it wasn't a problem for me since I take short showers. All in all, YMMV, but I will pick a different hotel for my next stay in Minneapolis.
3.0 / 10.0
I have mixed feelings about my stay. The hotel was nice enough, it felt partially updated and clean, but it wasn't the level of comfortable luxury that I used to equate with Crowne Plaza hotels. You need a key card to access the rooms, which made it a little difficult for friends visiting (versus other hotels). The free shuttle was a nice bonus and the front desk employees were so nice! Bed was comfy. My main complaint is housekeeping. I appreciate daily service since most hotels stopped doing that after COVID, but the housekeeping lady would knock on my door until I physically unlocked it to speak with her. I used the top lock, so you could crack the door open still, and I know she could hear me yelling for her to skip service (the "do not disturb" sign was flimsy and fell off constantly). I could hear my TV at low volume outside the door, no way she didn't hear me telling her to go away. I was in bed, enjoying my privacy, and felt completely uncomfortable with her insistence. She did not give up until I got dressed and came to the door. Also, overnight, there were random beeping noises and unusual sounds (creaking noises, TV clicking, etc). I'm sure there's some explanation, but if I believed in ghosts like my mother, we would have been moving rooms or hotels! The tub drained abnormally slow, as another review mentioned, but it wasn't a problem for me since I take short showers. All in all, YMMV, but I will pick a different hotel for my next stay in Minneapolis.
2.0 / 10.0
The staff was incredibly rude and did not care about the concerns that I had
6.0 / 10.0
Disappointed in the limited restaurant hours and the location is not within walking distance to other locations for meals.
8.0 / 10.0
The hotel was very clean and the bed was super comfortable. The pool was cold and the hot tub was very dirty. Was excited to use it but when we got down there it was very disappointing. Perfect place to stay to take the light rail.
8.0 / 10.0
The hotel was very clean and the bed was super comfortable. The pool was cold and the hot tub was very dirty. Was excited to use it but when we got down there it was very disappointing. Perfect place to stay to take the light rail.
10.0 / 10.0
It closes to the airport, mall and it not congested.
Will stayed again.
10.0 / 10.0
It closes to the airport, mall and it not congested.
Will stayed again.
8.0 / 10.0
For my first time there it was quite pleasant and would like to go back again
8.0 / 10.0
For my first time there it was quite pleasant and would like to go back again
6.0 / 10.0
Gave me a lot of coffee.
The bathroom was never clean
6.0 / 10.0
Gave me a lot of coffee.
The bathroom was never clean
8.0 / 10.0
Seemed like alot of hidden fees parking, breakfast, coffee ect. Cost was comparable to others that included the above. Way behind on upkeep peeling wall paper, scrathed up paint, water stained ceiling tiles ect.
8.0 / 10.0
Seemed like alot of hidden fees parking, breakfast, coffee ect. Cost was comparable to others that included the above. Way behind on upkeep peeling wall paper, scrathed up paint, water stained ceiling tiles ect.
10.0 / 10.0
Thumbs up!
10.0 / 10.0
Thumbs up!
10.0 / 10.0
Ajay at the front desk was super helpful at check-in and throughout the stay. Liked the pool hours.
10.0 / 10.0
Ajay at the front desk was super helpful at check-in and throughout the stay. Liked the pool hours.
3.0 / 10.0
I thought I was booking 2 rooms close to one another since it was family trip one room was floor 3 and next room was floor 7
2.0 / 10.0
This hotel is very outdated and wear and tear shows in most areas. Bathroom tiles broken, carpet stains, paint chipping, pool area needs maintenance. The hotel even charged $10 per night to self park in a deck that was falling apart. Our room had a leaking a/c unit and the carpet smelled like mold/mildew.
3.0 / 10.0
I thought I was booking 2 rooms close to one another since it was family trip one room was floor 3 and next room was floor 7
2.0 / 10.0
This hotel is very outdated and wear and tear shows in most areas. Bathroom tiles broken, carpet stains, paint chipping, pool area needs maintenance. The hotel even charged $10 per night to self park in a deck that was falling apart. Our room had a leaking a/c unit and the carpet smelled like mold/mildew.
3.0 / 10.0
Need more parking spaces when you’re checking in. First time staying, followed the parking signs, once in the building no signs directing you to the lobby.
3.0 / 10.0
Need more parking spaces when you’re checking in. First time staying, followed the parking signs, once in the building no signs directing you to the lobby.
4.0 / 10.0
The place was clean, the hotel needs a renovation, the carpet was filthy and dirty, it was a noise room you can hear the outside noise, the air condition was noise. Bed and pillows were confiable and the Metro train close to the hotel it help you to go to other areas. Good transportation. Staff very helpful .
8.0 / 10.0
The staff in the hotel and restaurant were wonderful and professional. The issue was more with the room we had. The AC unit started leaking and not left the carpet wet. Our bathroom door lock did not work and the room smelt like someone had been smoking in there. We were accommodated by the Front Desk Supervisor Leo and the rest of the team. It was a busy and crazy weekend because of the IT issue that occurred globally. But the staff still did a wonderful job overall.
4.0 / 10.0
The place was clean, the hotel needs a renovation, the carpet was filthy and dirty, it was a noise room you can hear the outside noise, the air condition was noise. Bed and pillows were confiable and the Metro train close to the hotel it help you to go to other areas. Good transportation. Staff very helpful .
8.0 / 10.0
The staff in the hotel and restaurant were wonderful and professional. The issue was more with the room we had. The AC unit started leaking and not left the carpet wet. Our bathroom door lock did not work and the room smelt like someone had been smoking in there. We were accommodated by the Front Desk Supervisor Leo and the rest of the team. It was a busy and crazy weekend because of the IT issue that occurred globally. But the staff still did a wonderful job overall.
3.0 / 10.0
It felt very humid in the room even with the air on. Not the best looking rooms. Front desk gentleman was pretty rude when i called for the shuttle the night we got in. Restaurant waiter was very friendly, even went out of his way to find a candle for my daughters bday dessert. Pool was nice and big.
3.0 / 10.0
It felt very humid in the room even with the air on. Not the best looking rooms. Front desk gentleman was pretty rude when i called for the shuttle the night we got in. Restaurant waiter was very friendly, even went out of his way to find a candle for my daughters bday dessert. Pool was nice and big.
10.0 / 10.0
It’s close to the airport and Mall of America, but there isn’t much available (food/entertainment) within walking distance.
10.0 / 10.0
It’s close to the airport and Mall of America, but there isn’t much available (food/entertainment) within walking distance.
10.0 / 10.0
Excellent
10.0 / 10.0
Excellent
2.0 / 10.0
This hotel was nothing compared to the online pictures. Our room was dirty and smells very badly. We constantly sprayed air freshner to cover the smell. The carpet in the room felt disgusting the carpet felt like it was wet and trying to dry. The toilet is so low perfect for a toddler but not an adult. Desk , table or tv stand was not wiped off. The desk clerk did ask if I would like to change rooms I advised no. My daughter room was switched due to similar issues and the second room was worst. There was urine in the shower and the bathroom mirror seem to have black mold on it. Would not recommend this hotel.
FAQs
How much does this hotel cost compared to others in Eagan?
The average price for a rental in Eagan is £92 per night. This rental is £8 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel. Enjoy the water!
Is Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and hot tub or spa.
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