Best Western Grand Hotel Guinigi
Hotel in Capannori
2 guests · 1 bedroom · 1 bath
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
Family-friendly hotel with a fitness center and a 24-hour front desk
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Best Western Grand Hotel Guinigi offers 167 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. 32-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, and hair dryers.
Recreational amenities at the hotel include a fitness center.
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Best Western Grand Hotel Guinigi offers 167 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. 32-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, and hair dryers.
This Lucca hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of Capannori
Available Rooms
Deluxe Suite, Multiple Beds, Jetted Tub
Beds not specified • 581 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Classic Room, 1 King Bed
Beds not specified • 226 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Classic Room, 2 Twin Beds
Beds not specified • 226 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Classic Room, Multiple Beds
Beds not specified • 226 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 King Bed, Terrace
Beds not specified • 484 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Reviews
2.5
Good one stay before travelling g on to airport
2.5
Good one stay before travelling g on to airport
1.5
We stayed in a suite. When we arrived the room had not be aired. once windows balcony door opened it was fine.
We had booked twin beds so when we entered room and found double we discussed with front desk and they had this sorted out and 2 x drink vouchers. It took another 40 minutes before we could get back into room and the bar was not open until 5pm which was 3 hours away. we were told there was a vending machine with cold drinks.
our stay was for 6 nights and during this time the sheets were not changed, something we are not used to in Italy. Would have expected at least one change after 3 days.
Breakfast was good but difficult to get proper coffee (not out of machine) as staff who took room number (if anyone was there to do so) didn't ask unless you asked. Also one day there were not plates left to put breakfast items on.
On the Friday we got back from a trip out and went to vending machine in Hotel and there was no still water. I went to front desk and asked about this and what appeared to be a manager said the bar opens at 5pm to which i said i knew (again a couple of hours away from that) and he offered water bottles that were hot. 2 days later the vending machine had not yet been refilled. we headed for the supermarket!
Overall staff at front desk were quite helpful but the stay could have been so much more comfortable if there had been a smoother operation in place especially with a hotel group this size. just rather disappointing.
1.5
We stayed in a suite. When we arrived the room had not be aired. once windows balcony door opened it was fine.
We had booked twin beds so when we entered room and found double we discussed with front desk and they had this sorted out and 2 x drink vouchers. It took another 40 minutes before we could get back into room and the bar was not open until 5pm which was 3 hours away. we were told there was a vending machine with cold drinks.
our stay was for 6 nights and during this time the sheets were not changed, something we are not used to in Italy. Would have expected at least one change after 3 days.
Breakfast was good but difficult to get proper coffee (not out of machine) as staff who took room number (if anyone was there to do so) didn't ask unless you asked. Also one day there were not plates left to put breakfast items on.
On the Friday we got back from a trip out and went to vending machine in Hotel and there was no still water. I went to front desk and asked about this and what appeared to be a manager said the bar opens at 5pm to which i said i knew (again a couple of hours away from that) and he offered water bottles that were hot. 2 days later the vending machine had not yet been refilled. we headed for the supermarket!
Overall staff at front desk were quite helpful but the stay could have been so much more comfortable if there had been a smoother operation in place especially with a hotel group this size. just rather disappointing.
2.0
Clean, but extremely faceless and undecorated room interiors
2.0
Clean, but extremely faceless and undecorated room interiors
5.0
Great hotel with stunning views from the rooms!
5.0
Great hotel with stunning views from the rooms!
3.0
Big rooms. Staff was very friendly. But the AC didnt work well in our rooms. We had to change 1 room. The other didnt get a temp below 26 degrees C. Parking and location is very convenient
3.0
Big rooms. Staff was very friendly. But the AC didnt work well in our rooms. We had to change 1 room. The other didnt get a temp below 26 degrees C. Parking and location is very convenient
5.0
Beautiful hotel with beautiful style ….the hall of the hotel is gorgeous .Spacious room and very polite staff
5.0
Beautiful hotel with beautiful style ….the hall of the hotel is gorgeous .Spacious room and very polite staff
2.5
Spacious hotel with plenty of room unlike the typical European hotels. Quiet, good location, great breakfast. Very clean. Comfortable bed. Free parking!
2.5
Spacious hotel with plenty of room unlike the typical European hotels. Quiet, good location, great breakfast. Very clean. Comfortable bed. Free parking!
5.0
Parking
5.0
Parking
5.0
Nice, clean, spacious room.
Not really in a walkable location but a very nice place.
5.0
Nice, clean, spacious room.
Not really in a walkable location but a very nice place.
2.5
Excellent!
2.5
Excellent!
5.0
Great place to stay!
5.0
Great place to stay!
2.5
Nice modern hotel. The room was clean and spacious. Staff were very friendly and helpful, the bar staff particularly so. We didn't have breakfast but the food and service at dinner was good. Plenty of parking at the rear. There are several local bars, restaurants, and supermarkets nearby and Lucca centre is about 25 minutes walk.
2.5
Nice modern hotel. The room was clean and spacious. Staff were very friendly and helpful, the bar staff particularly so. We didn't have breakfast but the food and service at dinner was good. Plenty of parking at the rear. There are several local bars, restaurants, and supermarkets nearby and Lucca centre is about 25 minutes walk.
5.0
Very good service, we loved it
5.0
Very good service, we loved it
5.0
Friendly staff. Great breakfast with lots of choices. Nice new clean and comfortable rooms. We had dinner at Boomerang restaurant great local place.
5.0
Friendly staff. Great breakfast with lots of choices. Nice new clean and comfortable rooms. We had dinner at Boomerang restaurant great local place.
2.0
Nice location. Friendly staff. Clean.
2.0
Nice location. Friendly staff. Clean.
5.0
Great staff, super clean, excellent restaurant, easy parking.
5.0
Great staff, super clean, excellent restaurant, easy parking.
2.5
Good parking, nice location, and good breakfast!
2.5
Good parking, nice location, and good breakfast!
5.0
Excellent
5.0
Excellent
2.5
Very clean and new rooms. Breakfast is very good and well served, the staf makes sure nothing is missing at the buffet. Spacious parking lot. Quickly check in/out. Nice pizza place less than 200m from the hotel.
2.5
Very clean and new rooms. Breakfast is very good and well served, the staf makes sure nothing is missing at the buffet. Spacious parking lot. Quickly check in/out. Nice pizza place less than 200m from the hotel.
3.0
This is a very basic hotel. No frills. Clean, good breakfast and close to Lucca old city where great features. Staff Can be moody at times and communication not great. for example charging (a lot!) for water, the only item in the mini bar. We stayed in July and the temperature was near 40c so it was fair to assume water is complimentary but we were charged for it! There was no sign or price again it in the room. The minibar fridge was not even on. The bottles were just placed there.
Also the acoustics is a bit poor and you can hear noises from
corridors and other rooms.
I’ll give 7 out of 10 if you keep to the right level of expectations.
2.5
Hotel Magnífico!!!
FAQs
How much does this hotel cost compared to others in Capannori?
The average price for a rental in Capannori is £93 per night. This rental is £9 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Grand Hotel Guinigi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Grand Hotel Guinigi pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Grand Hotel Guinigi?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.
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