Orchid House Tulum Jungle
Hotel in Tulum
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with a nearby private beach, near Tulum National Park
A restaurant, a bar/lounge, and a beach bar are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a spa tub are onsite.
Orchid House Tulum Jungle offers 10 accommodations with safes and ceiling fans. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a spa tub.
A restaurant, a bar/lounge, and a beach bar are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a spa tub are onsite.
Orchid House Tulum Jungle offers 10 accommodations with safes and ceiling fans. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
Garden
Map of Tulum
Nearby attractions
Available Rooms
Master Luxury Suite w/private bathtub 2nd Floor
Beds not specified • 377 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Garden Suite w/private bathtub
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Jungle Suite w/private bathtub
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Orchid Suite
Beds not specified • 377 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)
Beds not specified • 2691 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Ratings and reviews
5.0 / 5.0
Very nice place
4.0 / 5.0
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
4.0 / 5.0
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
1.0 / 5.0
I do not recommend. I booked a two night stay and thankfully It was only for two nights. I was blind sided at check in where I was completely disrespected by management and employees as a guest/customer traveling from the U.S. unfortunately customer service does not go far at this place or in Mexico as they seek to take advantage of foreign travelers. Their policies are hidden and confusing, falsely advertised and expect to pay more fees on arrival. They then proceeded to tell me my room is no longer available due to an “issue” with the room. They said I would need to pay for two separate rooms at this point and I had already paid nearly 500$ for the master suite which I would no longer get to experience. The manager had no respect and rolled her eyes at us. It’s slow season for them and they clearly are trying to make any amount of money they can. They charge you for using anything in the room, absolute joke. They hold 55$ per night on your card for “security” on top of all the non sense fees and charges they already tac on. The reviews online are misleading. Terrible management, terrible ownership. Disgrace. I would never return to this place or Tulum in that fact. Overpriced for low quality experiences. The management at this place would not even be considerate and coming to an agreement to resolve my issues. They are super unprofessional. The place is not even nice lol, my bed was dirty had holes/ brown stains, such a joke. Toilets smelt awful, hot water barely worked.
1.0 / 5.0
I do not recommend. I booked a two night stay and thankfully It was only for two nights. I was blind sided at check in where I was completely disrespected by management and employees as a guest/customer traveling from the U.S. unfortunately customer service does not go far at this place or in Mexico as they seek to take advantage of foreign travelers. Their policies are hidden and confusing, falsely advertised and expect to pay more fees on arrival. They then proceeded to tell me my room is no longer available due to an “issue” with the room. They said I would need to pay for two separate rooms at this point and I had already paid nearly 500$ for the master suite which I would no longer get to experience. The manager had no respect and rolled her eyes at us. It’s slow season for them and they clearly are trying to make any amount of money they can. They charge you for using anything in the room, absolute joke. They hold 55$ per night on your card for “security” on top of all the non sense fees and charges they already tac on. The reviews online are misleading. Terrible management, terrible ownership. Disgrace. I would never return to this place or Tulum in that fact. Overpriced for low quality experiences. The management at this place would not even be considerate and coming to an agreement to resolve my issues. They are super unprofessional. The place is not even nice lol, my bed was dirty had holes/ brown stains, such a joke. Toilets smelt awful, hot water barely worked.
5.0 / 5.0
My wife and I are nature lovers and the Orchid house is exactly what we were looking for.
The minute we walked in thru the door it took our breath away. No to mention the staff was beyond helpful and amazing.
We definitely be back
5.0 / 5.0
My wife and I are nature lovers and the Orchid house is exactly what we were looking for.
The minute we walked in thru the door it took our breath away. No to mention the staff was beyond helpful and amazing.
We definitely be back
5.0 / 5.0
Everyone was so friendly and this hotel is beautiful. Gives you a classic jungle experience. 5 stars for everything!
5.0 / 5.0
Everyone was so friendly and this hotel is beautiful. Gives you a classic jungle experience. 5 stars for everything!
5.0 / 5.0
This was an amazing experience- truly unique. Our room was like a fantastic tree house. The bedding was lush and so comfortable. All of the staff were so accommodating and truly welcoming.
5.0 / 5.0
This was an amazing experience- truly unique. Our room was like a fantastic tree house. The bedding was lush and so comfortable. All of the staff were so accommodating and truly welcoming.
4.0 / 5.0
The stay was fine
4.0 / 5.0
The stay was fine
5.0 / 5.0
Amazing experience
5.0 / 5.0
Amazing experience
5.0 / 5.0
The hotel was Great. They stayed in contact with me, we set up transportation from the airport to the hotel. Everyone was so friendly and welcoming. The hotel upgraded my room because i traveled to Tulum to celebrate my Fiancé birthday. We got welcomed with drinks and the best hospitality. I wish I stayed longer with them!
5.0 / 5.0
The hotel was Great. They stayed in contact with me, we set up transportation from the airport to the hotel. Everyone was so friendly and welcoming. The hotel upgraded my room because i traveled to Tulum to celebrate my Fiancé birthday. We got welcomed with drinks and the best hospitality. I wish I stayed longer with them!
5.0 / 5.0
We loved our stay at Orchid House! The hotel experience was amazing, we felt like we were in the middle of a jungle treehouse. The restaurant on site was a great perk and had delicious food. The staff was so friendly and helpful with getting us taxis and answering all of our questions. Would definitely stay here again!
5.0 / 5.0
We loved our stay at Orchid House! The hotel experience was amazing, we felt like we were in the middle of a jungle treehouse. The restaurant on site was a great perk and had delicious food. The staff was so friendly and helpful with getting us taxis and answering all of our questions. Would definitely stay here again!
5.0 / 5.0
Quiet and peaceful
5.0 / 5.0
Quiet and peaceful
4.0 / 5.0
Too far from beaches. Taxi service in area too expensive.
4.0 / 5.0
Too far from beaches. Taxi service in area too expensive.
5.0 / 5.0
Loved Tulum
5.0 / 5.0
Love our stay at the Orchid House. The staff were friendly and their service was amazing. Will definitely recommend this place !
5.0 / 5.0
Loved Tulum
5.0 / 5.0
Love our stay at the Orchid House. The staff were friendly and their service was amazing. Will definitely recommend this place !
2.5 / 5.0
Beautiful hotel in the jungle! You could rent scooters and bikes. Loved the vibe ans the fact you could use the sister hotel’s Beach Club for free. The staff is very helpful.
2.5 / 5.0
Beautiful hotel in the jungle! You could rent scooters and bikes. Loved the vibe ans the fact you could use the sister hotel’s Beach Club for free. The staff is very helpful.
5.0 / 5.0
Clean, friendly staff, beautiful!
5.0 / 5.0
Clean, friendly staff, beautiful!
5.0 / 5.0
Unique garden hotel in a rainforest setting. Rooms are very comfortable and calming. The shower was great and the outdoor area had a private bath/mini pool, which we unfortunately didn't get to use. Food in the restaurant was very good as was the service.
5.0 / 5.0
Unique garden hotel in a rainforest setting. Rooms are very comfortable and calming. The shower was great and the outdoor area had a private bath/mini pool, which we unfortunately didn't get to use. Food in the restaurant was very good as was the service.
4.0 / 5.0
Excellent staff that was very accommodating. Place was pretty and very clean. Area around was very safe.
4.0 / 5.0
Excellent staff that was very accommodating. Place was pretty and very clean. Area around was very safe.
4.0 / 5.0
I love the swim up bar pool. The water was warm and it was very relax and to be in the water and have drinks and appetizers.
4.0 / 5.0
I love the swim up bar pool. The water was warm and it was very relax and to be in the water and have drinks and appetizers.
5.0 / 5.0
Great Hotel!!! Thank you to all the lovely staff ❤️❤️❤️
5.0 / 5.0
Great Hotel!!! Thank you to all the lovely staff ❤️❤️❤️
5.0 / 5.0
Perfect! The staff was friendly and made us feel very welcome. Will definitely stay again!
FAQs
How much does this hotel cost compared to others in Tulum?
The average price for a rental in Tulum is £169 per night. This rental is £200 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Orchid House Tulum Jungle. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Orchid House Tulum Jungle pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Orchid House Tulum Jungle?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, laundry, balcony or patio, and hot tub or spa.