Mercure Surabaya Grand Miram
Hotel in Surabaya
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Hotel with 3 restaurants, near Tunjungan Plaza
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Mercure Surabaya Grand Miram offers 257 accommodations with fireplaces and free minibar items. Beds feature premium bedding. LED televisions come with cable channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include showers, bathrobes, slippers, and bidets.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Mercure Surabaya Grand Miram offers 257 accommodations with fireplaces and free minibar items. Beds feature premium bedding. LED televisions come with cable channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include showers, bathrobes, slippers, and bidets.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Surabaya
Available Rooms
Classic Room, 1 King Bed
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Room, 2 Twin Beds, City View (Classic)
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Suite, 1 King Bed
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Privilege King Room, City View - 1 king size bed
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Privilege Luxe King, Ideal for Family - 1 king size bed
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Ratings and reviews
2.5 / 5.0
Really nice hotel. Rooms are good.
Staff were all really super friendly and helpful.
My only negative point was the prices in the hotel coffee shop. A beer was probably 3 times the cost of a bar outside so it felt like you were being ripped off to support the hotel and its staff.
2.5 / 5.0
Really nice hotel. Rooms are good.
Staff were all really super friendly and helpful.
My only negative point was the prices in the hotel coffee shop. A beer was probably 3 times the cost of a bar outside so it felt like you were being ripped off to support the hotel and its staff.
4.0 / 5.0
Staff were great but the service was so slow. Evening meal in the bistro was disgraceful but in the Japanese restaurant it was great but again, very slow. No quiet areas where you can bring your own drinks to sit and relax. Pool is not at all what is shown and you can't get an alcholic drink there either. Have to compliment your staff though.
4.0 / 5.0
Staff were great but the service was so slow. Evening meal in the bistro was disgraceful but in the Japanese restaurant it was great but again, very slow. No quiet areas where you can bring your own drinks to sit and relax. Pool is not at all what is shown and you can't get an alcholic drink there either. Have to compliment your staff though.
4.0 / 5.0
For Surabaya (as a non-tourist destination) I like staying here (many times) Nothing stands out, but nothing disappoints either. My rate would be 4 stars.
4.0 / 5.0
For Surabaya (as a non-tourist destination) I like staying here (many times) Nothing stands out, but nothing disappoints either. My rate would be 4 stars.
4.0 / 5.0
Was oké
4.0 / 5.0
Was oké
1.5 / 5.0
They gave me 2nd floor room. So noisy. Some fellas were banging and doing construction at 12:30am!
1.5 / 5.0
They gave me 2nd floor room. So noisy. Some fellas were banging and doing construction at 12:30am!
3.0 / 5.0
The TV was not working and couldnt get a usb charger / was pretty dark in the room
3.0 / 5.0
The TV was not working and couldnt get a usb charger / was pretty dark in the room
2.0 / 5.0
Nice hotel in a good location in Surabaya CBD.
Staff were also very firendly and helpful.
Like a lot of hotels post pandemic though the hotel is starting to show its age a little bit so will need renovating at some stage before too long.
2.0 / 5.0
Nice hotel in a good location in Surabaya CBD.
Staff were also very firendly and helpful.
Like a lot of hotels post pandemic though the hotel is starting to show its age a little bit so will need renovating at some stage before too long.
1.5 / 5.0
We got room on 6th floor, we requested for a smoke free room - and we got a room on the older wing (this hotel was previously Mirama Hotel), however we found out the bathroom was running out of soap, refrigerator was non functioning and the chair cushion were dusty. I am allergic to dust - so the whole time I was there I kept on sneezing. very 'painful' experience.
1.5 / 5.0
We got room on 6th floor, we requested for a smoke free room - and we got a room on the older wing (this hotel was previously Mirama Hotel), however we found out the bathroom was running out of soap, refrigerator was non functioning and the chair cushion were dusty. I am allergic to dust - so the whole time I was there I kept on sneezing. very 'painful' experience.
4.0 / 5.0
The feeling I had for this hotel is slightly different from other mercures I stayed. The feeling it gave is , this branch is catered more for locals rather than tourist
4.0 / 5.0
The feeling I had for this hotel is slightly different from other mercures I stayed. The feeling it gave is , this branch is catered more for locals rather than tourist
2.0 / 5.0
It was ok
The hotel is old but still nice
Japanese restaurant was very expensive and the ramen noodles not so tasty.
2.0 / 5.0
It was ok
The hotel is old but still nice
Japanese restaurant was very expensive and the ramen noodles not so tasty.
2.0 / 5.0
Mercure Surabaya is well located in the city, getting around is not difficult. The hotel is suited for business travelers and couples as it has decent facilities for everyone including pool, gym, spa, etc. and a good collection of restaurants
2.0 / 5.0
Mercure Surabaya is well located in the city, getting around is not difficult. The hotel is suited for business travelers and couples as it has decent facilities for everyone including pool, gym, spa, etc. and a good collection of restaurants
5.0 / 5.0
Nice hotel, decent price, close to downtown, friendly staffs.
5.0 / 5.0
Nice hotel, decent price, close to downtown, friendly staffs.
4.0 / 5.0
Good hotel, friendly staff and good location. It is a bit crowded during day time but you can easily get a taxi or uber to go to various destination.
4.0 / 5.0
Good hotel, friendly staff and good location. It is a bit crowded during day time but you can easily get a taxi or uber to go to various destination.
4.0 / 5.0
Nice & clean hotel, quiet, comfort. But not close to the restaurant for night dinner
4.0 / 5.0
Nice & clean hotel, quiet, comfort. But not close to the restaurant for night dinner
1.5 / 5.0
not good.. the room view is not city view ..but a rusty wall
1.5 / 5.0
not good.. the room view is not city view ..but a rusty wall
3.0 / 5.0
Most of the staff were fab except a couple times we stood at concierge desk while the boys had their chit chat.
Got my beer (butang)(yummy) before my friend and she ordered 1st.
Told 2 other staff members b4 getting it. They were'nt busy.
Disappointed that NO tourist desk. Its a 4 star.
You get 1 towel per person and 1 bath mate. Unless you ask which they happily give. Thanks housekeeping staff.
1 toilet paper and its NZ budget. Other country people prefer toilet paper to water spray thing. You never know where thats been.
Hairdressing staff were fab. Spent 2 days in there.
3.0 / 5.0
Most of the staff were fab except a couple times we stood at concierge desk while the boys had their chit chat.
Got my beer (butang)(yummy) before my friend and she ordered 1st.
Told 2 other staff members b4 getting it. They were'nt busy.
Disappointed that NO tourist desk. Its a 4 star.
You get 1 towel per person and 1 bath mate. Unless you ask which they happily give. Thanks housekeeping staff.
1 toilet paper and its NZ budget. Other country people prefer toilet paper to water spray thing. You never know where thats been.
Hairdressing staff were fab. Spent 2 days in there.
2.0 / 5.0
Mercure Grand Mirama Hotel always be our hotel to stay during in Surabaya.
The position is in the main street of Surabaya and has a restaurant with delicious food (Trimurti Restaurant).
2.0 / 5.0
Mercure Grand Mirama Hotel always be our hotel to stay during in Surabaya.
The position is in the main street of Surabaya and has a restaurant with delicious food (Trimurti Restaurant).
4.0 / 5.0
Hotel staff was friendly and nice knew my name and room number, some of which I had never even met, knew who I was. Everyone smiled and was eager to please.
Only tried the one of three restaurants and the coffee cafe. I liked how the bread and pastries were half price after 6PM.
The bread and pastries were good.
Coffee was really good too.
I met a gentleman who worked there who told me he lived in Florida, you know the part right next to New Jersey. But he was very friendly and eager to talk to me. I enjoyed the conversation very much. People know I love to laugh.
You want to stay at a nice hotel where the people care to make you happy at any cost.
Then I would suggest coming here
I loved my first stay in Surabaya
Thank you very much
4.0 / 5.0
Hotel staff was friendly and nice knew my name and room number, some of which I had never even met, knew who I was. Everyone smiled and was eager to please.
Only tried the one of three restaurants and the coffee cafe. I liked how the bread and pastries were half price after 6PM.
The bread and pastries were good.
Coffee was really good too.
I met a gentleman who worked there who told me he lived in Florida, you know the part right next to New Jersey. But he was very friendly and eager to talk to me. I enjoyed the conversation very much. People know I love to laugh.
You want to stay at a nice hotel where the people care to make you happy at any cost.
Then I would suggest coming here
I loved my first stay in Surabaya
Thank you very much
2.0 / 5.0
Comfortable
2.0 / 5.0
Comfortable
3.0 / 5.0
Business hotel... Close to business center.. Not for leisure........
0.5 / 5.0
I'm totally upset
Even after cnfm my room booking didn't Arange properly .like,,,,,
1)again asks me to booking room why??
2)toilet arrangements like useng thinks are gives to use only one set I/o two why like this??
3)denner : I got after orders and its half boil cooked !!!!!(finial give new one without cost Tks)
4)morning breakfast:after setting the table asks 1000 questions about payments?????why don't Arange some tocken system to avoid this kind of inselt????
I don't know others but,,,Sorry I'm totely upset this trip .
Note: I alrdy register my complaint while check out.
Tks.
FAQs
How much does this hotel cost compared to others in Surabaya?
The average price for a rental in Surabaya is £31 per night. This rental is £2 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mercure Surabaya Grand Miram. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mercure Surabaya Grand Miram. Enjoy the water!
Is Mercure Surabaya Grand Miram pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mercure Surabaya Grand Miram?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.
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