Comfort Suites Innsbrook - Short Pump
Hotel in Three Chopt, VA
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Suburban hotel with free breakfast and a fitness center
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and laundry facilities are onsite.
Comfort Suites Innsbrook - Short Pump offers 125 accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and laundry facilities are onsite.
Comfort Suites Innsbrook - Short Pump offers 125 accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Children under 16 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of Three Chopt, VA
Available Rooms
Studio Suite, Multiple Beds, Non Smoking
Beds not specified • 325 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
Beds not specified • 325 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Studio Suite, 1 King Bed with Sofa bed, Non Smoking
Beds not specified • 325 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Studio Suite, 1 King Bed with Sofa bed, Non Smoking
Beds not specified • 330 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Reviews
2.0
My day was fine but this evening December 8, 2024 at approximately around 8 or 9 PM the person that was working the front desk was very unprofessional very disrespectful. I had an issue with her dealing with two beverages I brought, but as I hand her my money, I expect the same courtesy when someone gives me my money back when I give it to you on your hand, you give it back to me in mine not put my money on the counter. That’s very disrespectful and unprofessional so I asked for the manager. The young lady told me but first we got to dispute where I asked her to give me my money back and give it to me in my hand and then I asked for the manager. She told me she don’t give the managers personal number to the guest that’s OK but then I asked her for the corporate number and she sat back in the chair and made like I wasn’t even in front of her. I stood there for a few more minutes or a few more seconds to say and I asked her again ma’am may I have the corporate number because I’m not gonna tolerate this from no one, especially being rude and unprofessional so the manager came downstairs, she told the manager her side story and I told the manager my side of the story, but she gonna be on the phone telling the manager she want meput off the premises because of her respectfulness and her unprofessionalism. I’m the one that’s wrong. She has a job to do and she’s supposed to cage to the guest. I’m not saying go out of your way, but how she handled the situation was very unprofessiona
1.5
Registration staff was excellent . The hotel had several dirty areas . Our hallway had trash on the floor and was not cleaned up from Friday to Sunday . The door to the elevator room was propped open with a bucket our entire stay . The sofa in our room was also worn and very dirty.
The breakfast bar was good but very crowded and they couldn’t keep up with having food available.
The hotel is in a good location to Innsbrook and Short Pump .
1.0
Front desk staff not friendly and unconcerned. Bed was comfortable but on elevator wall tile loose and juice machine broken. The breakfast attendant was friendly, but Would not stay again at this one. Questioned cleanliness! But was the cheapest at time so got what I paid for.
1.5
Room need a good cleaning and updating. There were no hooks in the bathroom for hanging your towels. The shower curtain was falling down and there was mold in the shower corners. The room entry door was getting stuck and not closing properly.
1.5
Room need a good cleaning and updating. There were no hooks in the bathroom for hanging your towels. The shower curtain was falling down and there was mold in the shower corners. The room entry door was getting stuck and not closing properly.
2.5
Very friendly staff and clean room
2.5
Very friendly staff and clean room
1.5
Rooms were dirty and not clean. Needed new paint and wallpaper. Looked like it had not been kept up with maintenance. The breakfast was good though.
1.5
Rooms were dirty and not clean. Needed new paint and wallpaper. Looked like it had not been kept up with maintenance. The breakfast was good though.
0.5
We were on the 5th floor and the elevator went out on the 2nd day of a weeklong stay. The ice machine was also broke on our floor and apparently all other floors as ice was only on the 1st floor. They didn't charge hotels.com right for the room the first day, said nothing about the discrepancy, and ended up charging my card instead. So I had to call and ask why they charged me another day on a fully prepaid reservation. They sent me two blank folios, no days, no charges, just name, dates and room number and told me I had to square up with hotels.com. The lamp was broken in our room. Fridge freezes things. Bed was amazing, A plus on that Location also amazing. Breakfast was decent.
0.5
We were on the 5th floor and the elevator went out on the 2nd day of a weeklong stay. The ice machine was also broke on our floor and apparently all other floors as ice was only on the 1st floor. They didn't charge hotels.com right for the room the first day, said nothing about the discrepancy, and ended up charging my card instead. So I had to call and ask why they charged me another day on a fully prepaid reservation. They sent me two blank folios, no days, no charges, just name, dates and room number and told me I had to square up with hotels.com. The lamp was broken in our room. Fridge freezes things. Bed was amazing, A plus on that Location also amazing. Breakfast was decent.
0.5
The place on the outside is fine however inside is a complete dump. Not working elevator. Breakfast was gross and area was uncleaned. All hotel smelled like weed. Rooms were gross, bathrooms were not maintained
0.5
The place on the outside is fine however inside is a complete dump. Not working elevator. Breakfast was gross and area was uncleaned. All hotel smelled like weed. Rooms were gross, bathrooms were not maintained
1.0
Elevator Broken & Dirty
Rude & Unprofessional Staff
Hotel Smells Like Smoke & Other Nasty Odor
Dirty Pool
Roaches in Bathroom
Hotel Keys Don’t Work
Low Price/Rate is not worth it.
1.5
Room felt damp/humid. AC didn’t work well. Only one elevator worked. Ice machine on our floor was out of order. Beds were comfortable. Breakfast was good.
2.0
It was convenient to where family lives, but had way too many maintenance issues.
1.5
Room felt damp/humid. AC didn’t work well. Only one elevator worked. Ice machine on our floor was out of order. Beds were comfortable. Breakfast was good.
2.0
The outside of the building and the location were great, but the inside needed a good cleaning and stuff in the room needed to be fixed.
0.5
Hot water in sink did not work . At Least one employee on each shift at some point was either arguing on the phone or arguing about something or another . The since of urgency lacked very much and the breakfast is trash . Not to mention half their did not work!
0.5
Hot water in sink did not work . At Least one employee on each shift at some point was either arguing on the phone or arguing about something or another . The since of urgency lacked very much and the breakfast is trash . Not to mention half their did not work!
4.0
Place is a bit rundown - upholstery in dinging room is peeling. We had a terrible time with the lock, had to get front desk folks to open the door twice. Breakfast was good, staff was very friendly and nice
4.0
Place is a bit rundown - upholstery in dinging room is peeling. We had a terrible time with the lock, had to get front desk folks to open the door twice. Breakfast was good, staff was very friendly and nice
3.0
The desk in the room seem to have grease on it. It was not cleaned. Well. The bathroom had a weird odor. Only one of the elevators was working and when it would go up a floor it made an awkward noise as if it was going to get stuck.
3.0
The desk in the room seem to have grease on it. It was not cleaned. Well. The bathroom had a weird odor. Only one of the elevators was working and when it would go up a floor it made an awkward noise as if it was going to get stuck.
3.0
The bathroom didn’t seem to have been cleaned. No toliet paper.
3.0
The bathroom didn’t seem to have been cleaned. No toliet paper.
2.0
elevator took forever. parking for handicap taking. breakfast not as advertised . no waffles, no pancakes, and toaster not working. looked over by server to make sure you did not take too much. only good thing beds were comfortable. toilet paper less than 1/3 on roll with 3 persons in room.
2.0
elevator took forever. parking for handicap taking. breakfast not as advertised . no waffles, no pancakes, and toaster not working. looked over by server to make sure you did not take too much. only good thing beds were comfortable. toilet paper less than 1/3 on roll with 3 persons in room.
3.0
Location was convenient close to shopping center and highway
3.0
Location was convenient close to shopping center and highway
2.0
The hotel was easy to find and easy to get into. It was close to restaurants and shopping. All staff we interacted with were very friendly ad helpful. We just loved the gentleman who was in charge of breakfast.
2.0
The hotel was easy to find and easy to get into. It was close to restaurants and shopping. All staff we interacted with were very friendly ad helpful. We just loved the gentleman who was in charge of breakfast.
3.0
Meh
2.0
Overall it was well. I am not a extrovert so I have some personal things to deal with always making it hard for I to interact with or accept others. I would have liked to be more entertained yet I don't know how and have interaction issues yet the property was well kept and orderly. Again I never find it to fit in.
2.0
Overall it was well. I am not a extrovert so I have some personal things to deal with always making it hard for I to interact with or accept others. I would have liked to be more entertained yet I don't know how and have interaction issues yet the property was well kept and orderly. Again I never find it to fit in.
3.0
Meh
5.0
Small bed
5.0
Small bed
4.0
Quiet
0.5
My family and I travel and been to many hotels, this has to be by far the worst hotel we’ve been to. First, when the receptionist gave us the key card I walk over to my room and there were already people staying in the room. When asked she said it must be our coworkers. Second, as soon as we walk into our new room, we were hit with the smell of urine in the room and bathroom. On top of that, the rooms are infested with ants and spiders. I must say the gentleman working in the morning for breakfast wish the star of the show and the lady who let me change rooms.
FAQs
How much does this hotel cost compared to others in Three Chopt?
The average price for a rental in Three Chopt is £89 per night. This rental is £21 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Comfort Suites Innsbrook - Short Pump. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Comfort Suites Innsbrook - Short Pump. Enjoy the water!
Is Comfort Suites Innsbrook - Short Pump pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Suites Innsbrook - Short Pump?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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