Staff very helpful but maintenance lacking

Staff very helpful but maintenance lacking

The breakfast was not as we have had in other Quality hotels. Not attended well, not refreshed. Granted we were eating toward the end of breakfast time, but no one was around, the eggs lined like they were put out 3 hours earlier and left open. They were dried up and turning green. The security was sketchy. We saw a city police car cruising through the parking lot several times during our 3 days. The back door that was to remain locked and with key card access only was initially propped open with a rock. We removed the rock the first night. It was not put back in, but we found that it didn’t need it because the door was never locked. We heard rumors they were allowing long term rentals here and it appeared there may be some families staying there. We saw kids with back packs etc. we certainly don’t mind kids and families, but the long term rentals can change the environment and vibe. After the first night we talked about changing hotels but just stayed out of convenience and not knowing the area.

The breakfast was not as we have had in other Quality hotels. Not attended well, not refreshed. Granted we were eating toward the end of breakfast time, but no one was around, the eggs lined like they were put out 3 hours earlier and left open. They were dried up and turning green. The security was sketchy. We saw a city police car cruising through the parking lot several times during our 3 days. The back door that was to remain locked and with key card access only was initially propped open with a rock. We removed the rock the first night. It was not put back in, but we found that it didn’t need it because the door was never locked. We heard rumors they were allowing long term rentals here and it appeared there may be some families staying there. We saw kids with back packs etc. we certainly don’t mind kids and families, but the long term rentals can change the environment and vibe. After the first night we talked about changing hotels but just stayed out of convenience and not knowing the area.

The staff was extremely friendly and helpful. They seem to be doing a lot of renovation to upgrade. The only complaint I have is that the vending machines weren’t well stocked and I had to go to the desk to get quarters because it wouldn’t take bills.

The staff was extremely friendly and helpful. They seem to be doing a lot of renovation to upgrade. The only complaint I have is that the vending machines weren’t well stocked and I had to go to the desk to get quarters because it wouldn’t take bills.

Hotel was under renovation. Did have hallway access.

Hotel was under renovation. Did have hallway access.