Enjoyed our stay room was clean .the bed was very comfortable . would book again

Very well-maintained hotel, spacious bedroom with nice furnishings, large bed, maybe Superking size. Bath as well as shower. Excellent breakfast choice from the buffet: good range of cooked items, cereals, mixed berries, croissants etc. I find the hotel convenient for Silverstone.

Lovely hotel, helpful & friendly staff

Lovely hotel, helpful & friendly staff

Hi, the only thing missing was breakfast extras, previously we've had mushrooms and fried or poached eggs, and porridge too would have been great. But the staff are fab and so helpful , thanks

The bed and the room were quite comfortable although there was significant water damage to the bathroom door. The sink plug didn’t work and the phone had a constant dial tone even when the receiver was down, so I had to unplug it. The hotel was quiet so I slept quite well. But the pillows were very lumpy. The windows can only be opened a few inches as there are security bars in place. Breakfast was mediocre. Only one of the four juice decanters had any juice in it - so orange juice was the only option. The Nutella dispenser was empty. No decaf coffee. Scrambled eggs were disgusting and watery. I would go somewhere else for breakfast - it’s certainly not worth it to pay extra. The shower had quite a bit of mould.

The bed and the room were quite comfortable although there was significant water damage to the bathroom door. The sink plug didn’t work and the phone had a constant dial tone even when the receiver was down, so I had to unplug it. The hotel was quiet so I slept quite well. But the pillows were very lumpy. The windows can only be opened a few inches as there are security bars in place. Breakfast was mediocre. Only one of the four juice decanters had any juice in it - so orange juice was the only option. The Nutella dispenser was empty. No decaf coffee. Scrambled eggs were disgusting and watery. I would go somewhere else for breakfast - it’s certainly not worth it to pay extra. The shower had quite a bit of mould.

We had 2 nights booked, they put us in another hotel for the 1st night as they didn’t have a room for us or my guests, they promised us everything but gave us nothing, we were pushed to the side and treated like second class citizens, very unprofessional and very poor customer service

We had 2 nights booked, they put us in another hotel for the 1st night as they didn’t have a room for us or my guests, they promised us everything but gave us nothing, we were pushed to the side and treated like second class citizens, very unprofessional and very poor customer service

When we got to reception to check in there was no one available, one of the staff tried to find the receptionist but they couldnt find her. They found another staff member and he tried to check another guest in but he needed the pin to get into the system, so they finally got through to the receptionist on the phone who gave them the pin, then she suddenly appeared while he carried on checking us all in. So not a great check in service!

When we got to reception to check in there was no one available, one of the staff tried to find the receptionist but they couldnt find her. They found another staff member and he tried to check another guest in but he needed the pin to get into the system, so they finally got through to the receptionist on the phone who gave them the pin, then she suddenly appeared while he carried on checking us all in. So not a great check in service!

The staff and the cleaning. do a very job

The staff and the cleaning. do a very job

Customer service needs improvement

Served our purpose very well.

Served our purpose very well.

Customer service needs improvement

Peaceful

Peaceful

The expensive breakfast was poor quality and very disappointing. The buffet items were cold and it took a long time to replace items that had run out. Overall not a good breakfast experience.

Nice big rooms, friendly staff, clean, reasonably priced

The expensive breakfast was poor quality and very disappointing. The buffet items were cold and it took a long time to replace items that had run out. Overall not a good breakfast experience.

Nice big rooms, friendly staff, clean, reasonably priced

Nice quite plo

Nice quite plo

Excellent stay and very clean

Excellent stay and very clean

Arrived quite late at night for 2 night stay. Windows in room had been left open so it was quite cold and lots of small moths flying about. Room smelt damp and fusty. Cobwebs hanging from ceiling light in bathroom, was still there when we left despite housekeeping being carried out the following day. Pillows and mattress not very comfortable. Extractor fan in bathroom didn't work too well.

Arrived quite late at night for 2 night stay. Windows in room had been left open so it was quite cold and lots of small moths flying about. Room smelt damp and fusty. Cobwebs hanging from ceiling light in bathroom, was still there when we left despite housekeeping being carried out the following day. Pillows and mattress not very comfortable. Extractor fan in bathroom didn't work too well.

Nice quiet hotel. Rooms spacious and clean. Easy parking. Ample breakfast.

Nice quiet hotel. Rooms spacious and clean. Easy parking. Ample breakfast.

A bit tired and shabby in parts. Breakfast only average. Staff friendly and professional