Alexandre Hotel Gala
Hotel in Playa de las Americas
2 guests · 1 bedroom · 1 bath
Reasons to book
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Family-friendly hotel with 2 outdoor pools and a full-service spa
This smoke-free hotel features 2 outdoor pools, a full-service spa, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Alexandre Hotel Gala offers 308 accommodations with minibars and safes. Satellite television is provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.
This smoke-free hotel features 2 outdoor pools, a full-service spa, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Alexandre Hotel Gala offers 308 accommodations with minibars and safes. Satellite television is provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.
This Arona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Playa de las Americas
Available Rooms
Standard Room, Balcony
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Club Alexandre Superior Room
Beds not specified • 355 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Family Room, Multiple Beds
Beds not specified • 312 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Single Room, Balcony
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Reviews
2.5
Fab hotel my 3rd visit here now and hopefully going bk in January xxx
2.5
Fab hotel my 3rd visit here now and hopefully going bk in January xxx
1.5
Good: The pool, with a depth of 1.8 meters, and the strong Wi-Fi connection.
Poor: The centralized air conditioning system is not ideal; it tends to be too hot. The bedding and sheets had a chlorine odor, which permeated the room and combined with the steam to create an unpleasant atmosphere. Additionally, the bathroom had water leakage beside the toilet.
Average: The food and drinks.
The hotel is in need of a renovation
1.5
Good: The pool, with a depth of 1.8 meters, and the strong Wi-Fi connection.
Poor: The centralized air conditioning system is not ideal; it tends to be too hot. The bedding and sheets had a chlorine odor, which permeated the room and combined with the steam to create an unpleasant atmosphere. Additionally, the bathroom had water leakage beside the toilet.
Average: The food and drinks.
The hotel is in need of a renovation
1.5
Was told we would have a room upgrade as im a platinum vip member of hotels.com but never had a room upgrade was told we would have 39 euro drink and food allowance didnt get that either was told hotel had aircon and it was red hot in there no aircon very uncomfortable not very pleased as i use this website once or twice a month
1.5
Was told we would have a room upgrade as im a platinum vip member of hotels.com but never had a room upgrade was told we would have 39 euro drink and food allowance didnt get that either was told hotel had aircon and it was red hot in there no aircon very uncomfortable not very pleased as i use this website once or twice a month
2.0
Had a one night stay to be close to the airport, parked right nearby, free street parking, but think the hotel has a garage. Location is good, close to beach.Quick and friendly check-in, nice room, big bathroom and porch. The bed was also good size. Our room was nice, i also noticed they maintained some other rooms so thats good. We had dinner and breakfast included, very good selection and service, but we allready been on week with all inclusive so didnt try to much, but was tasty. The pool area is supernice, with good service for food and drinks, but very busy, so if u like quiet maybe not for u. Only negative is, and that might be cultural difference, is that people smoke everywhere. Sitting at kiddy-disco my 5 yr old got more than one puff of electronic ciggarette in his face, so had to leave that one. Might be an ide with smoking area, but maybe we are used to different. I think most people will like this hotel, but we will not use it again related to the smoking everywhere part.
2.0
Had a one night stay to be close to the airport, parked right nearby, free street parking, but think the hotel has a garage. Location is good, close to beach.Quick and friendly check-in, nice room, big bathroom and porch. The bed was also good size. Our room was nice, i also noticed they maintained some other rooms so thats good. We had dinner and breakfast included, very good selection and service, but we allready been on week with all inclusive so didnt try to much, but was tasty. The pool area is supernice, with good service for food and drinks, but very busy, so if u like quiet maybe not for u. Only negative is, and that might be cultural difference, is that people smoke everywhere. Sitting at kiddy-disco my 5 yr old got more than one puff of electronic ciggarette in his face, so had to leave that one. Might be an ide with smoking area, but maybe we are used to different. I think most people will like this hotel, but we will not use it again related to the smoking everywhere part.
5.0
Nice setting, excellent restaurant, friendly staff.
5.0
Nice setting, excellent restaurant, friendly staff.
5.0
Fabulous hotel!
5.0
Fabulous hotel!
2.0
Dirty, noisy, poor food quality.
2.0
Dirty, noisy, poor food quality.
2.5
Hotel is amazing and very close to the beach
Food was really bad. Mostly cold by the time we got there.
Hash browns missing every morning
Drinks very diluted
Coffee no taste.
2.5
Hotel is amazing and very close to the beach
Food was really bad. Mostly cold by the time we got there.
Hash browns missing every morning
Drinks very diluted
Coffee no taste.
2.0
Our stay at this hotel was different from what we hoped for. We reluctantly chose this hotel as our usual hotel was fully booked for our dates.
Firstly, the staff is fantastic. However, leadership/management needs to manage the property better. You possess ineffective leadership skills, and it is apparent. Other guests complained about some issues, and your vague/generic responses indicate you need more decision-making and problem-solving skills, further proving your leadership style needs to change.
Secondly, no guest wants to walk into a dirty room after a long flight. Our room was infested with dead spiders and cobwebs, a clear sign that it had not been cleaned before our arrival- a truly terrible experience. The housekeeper who came in was pleasant. She cleaned the room and left us insecticide spray. We weren't even offered another room.
Thirdly, one day, we decided to spend some time in the room before heading out on the strip. We ate out a lot due to the same kind of food/limited options. We heard heavy water flowing; I thought the kids left the faucet open; it was water flowing heavily from our ceiling, another nightmare.The horror we would've faced if we were out at that time.I have never been on vacation counting down to leave; my kids wanted to return home, we travel a lot. This was such a bad experience at this hotel. Wifi doesn't work in the room, and there are no ironing boards/irons like regular hotels
PROS: convenient, many restaurants/bars, Siam Park, etc.
2.0
Our stay at this hotel was different from what we hoped for. We reluctantly chose this hotel as our usual hotel was fully booked for our dates.
Firstly, the staff is fantastic. However, leadership/management needs to manage the property better. You possess ineffective leadership skills, and it is apparent. Other guests complained about some issues, and your vague/generic responses indicate you need more decision-making and problem-solving skills, further proving your leadership style needs to change.
Secondly, no guest wants to walk into a dirty room after a long flight. Our room was infested with dead spiders and cobwebs, a clear sign that it had not been cleaned before our arrival- a truly terrible experience. The housekeeper who came in was pleasant. She cleaned the room and left us insecticide spray. We weren't even offered another room.
Thirdly, one day, we decided to spend some time in the room before heading out on the strip. We ate out a lot due to the same kind of food/limited options. We heard heavy water flowing; I thought the kids left the faucet open; it was water flowing heavily from our ceiling, another nightmare.The horror we would've faced if we were out at that time.I have never been on vacation counting down to leave; my kids wanted to return home, we travel a lot. This was such a bad experience at this hotel. Wifi doesn't work in the room, and there are no ironing boards/irons like regular hotels
PROS: convenient, many restaurants/bars, Siam Park, etc.
5.0
Very good staff, ideal location, very clean and good range of food
5.0
Very good staff, ideal location, very clean and good range of food
5.0
Good if you want to go clubbing all night however we was facing th pool and was quite in the room at night
5.0
Good if you want to go clubbing all night however we was facing th pool and was quite in the room at night
4.0
good
4.0
good
2.5
This hotel was an excellent stay. The rooms were incredibly clean, staff was very friendly the food was nice it was a great hotel for our stay really pleased with this experience.
2.5
This hotel was an excellent stay. The rooms were incredibly clean, staff was very friendly the food was nice it was a great hotel for our stay really pleased with this experience.
1.0
Just returned from 4 night stay here upon arrival then made to additional room fees not mentioned in original booking. Food repetitive like school canteen. Staff slow to serve in the bars, reception and restaurant. This was ment to be a relaxing first time break in Tenerife nothing more than a nightmare. Don't stay here look elsewhere
1.0
Just returned from 4 night stay here upon arrival then made to additional room fees not mentioned in original booking. Food repetitive like school canteen. Staff slow to serve in the bars, reception and restaurant. This was ment to be a relaxing first time break in Tenerife nothing more than a nightmare. Don't stay here look elsewhere
2.0
Clean and nice hotel we had all inclusive and the assortment of drinks was really for a all inclusive hotel with good brands that was included. The disapointment was the food it was the same food for lunch and dinner and the lack of spices was significant, so we eat at the hotel 2 evenings but the rest of the nights we went ouf on other restaurants.
Breakfast was really good
2.0
Clean and nice hotel we had all inclusive and the assortment of drinks was really for a all inclusive hotel with good brands that was included. The disapointment was the food it was the same food for lunch and dinner and the lack of spices was significant, so we eat at the hotel 2 evenings but the rest of the nights we went ouf on other restaurants.
Breakfast was really good
2.5
Could not fault the stay we had here. Food was excellent. Cleaning was fist class. Staff were attentive. The pool bar was very good. Would stay again.
2.5
Could not fault the stay we had here. Food was excellent. Cleaning was fist class. Staff were attentive. The pool bar was very good. Would stay again.
5.0
Great vacation! I recommend this hotel. Food was great, you can find anything you like, lot of vegetables, different kind of meat, seafood, pasta, cakes, ice cream. We were enjoying also bar, refreshing sangria, mojito, beer was good(we are from a beer country). There might be queues on bar, but we have never waited more than couple minutes. When the hotel is full you wait longer on your drinks in restaurant too, but we are not blaming staff, they were working really hard. Just across the street from nice beach.
5.0
Great vacation! I recommend this hotel. Food was great, you can find anything you like, lot of vegetables, different kind of meat, seafood, pasta, cakes, ice cream. We were enjoying also bar, refreshing sangria, mojito, beer was good(we are from a beer country). There might be queues on bar, but we have never waited more than couple minutes. When the hotel is full you wait longer on your drinks in restaurant too, but we are not blaming staff, they were working really hard. Just across the street from nice beach.
4.0
Nice hotel just bar staff a bit slow to serve your drinks as they like to talk to each other
4.0
Nice hotel just bar staff a bit slow to serve your drinks as they like to talk to each other
4.0
Excellent location near the beach (although rooms facing the main street are suffering from the surrounding noise).
Good quality of facilities and amenities. Good food, and excellent staff (reception, animation, restaurant)
3.0
Was amazed you have to pay to use the safe in the room. Pool Towels are available but you have to pay each time you changed them. Had to argue with reception to change room after the room we was given DID NOT have a pool view, when we had booked and payed for a room with a pool view.
1.5
The lady in reception on 04/02/2022 around 7-8pm was nice,freandly and help me with my request,the man same day/time wasnt nice.
Cleaners was good too. The restaurant cheff was very,very rood. One time he cooked chicken breast to my child abd chicken was row.i ask him can he cooked more and he wasnt happy.Next time pancakes was black over coocked my husband took them and live it on another side and took normal pancakes and kichen chef told my husband “is not normal to to that” thats mean im paying monney for the food and we have to eat what he give us?????
Every morming same good.
1.5
The lady in reception on 04/02/2022 around 7-8pm was nice,freandly and help me with my request,the man same day/time wasnt nice.
Cleaners was good too. The restaurant cheff was very,very rood. One time he cooked chicken breast to my child abd chicken was row.i ask him can he cooked more and he wasnt happy.Next time pancakes was black over coocked my husband took them and live it on another side and took normal pancakes and kichen chef told my husband “is not normal to to that” thats mean im paying monney for the food and we have to eat what he give us?????
Every morming same good.
FAQs
How much does this hotel cost compared to others in Playa de las Americas?
The average price for a rental in Playa de las Americas is £69 per night. This rental is £324 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Alexandre Hotel Gala. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Alexandre Hotel Gala. Enjoy the water!
Is Alexandre Hotel Gala pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Alexandre Hotel Gala?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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