The Principal Madrid, Small Luxury Hotels
Hotel in Centro
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsAir conditioner, Internet / Wifi, TV and more
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About this hotel
Luxury Madrid hotel in Madrid Centro with a health club
Along with a restaurant, this hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace, and self parking.
The Principal Madrid, Small Luxury Hotels offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
Recreational amenities at the hotel include a health club.
Along with a restaurant, this hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace, and self parking.
The Principal Madrid, Small Luxury Hotels offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Laundry
TV
Gym or Fitness Center
Map of Centro
Available Rooms
Junior Suite
Beds not specified • 377 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite
Beds not specified • 538 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Classic Room
Beds not specified • 226 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Double Room
Beds not specified • 248 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, City View
Beds not specified • 280 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Ratings and reviews
2.5 / 5.0
Centrally located. Close to restaurants and shops.
2.5 / 5.0
Centrally located. Close to restaurants and shops.
2.0 / 5.0
No hand soap. Slow with clearing (after 4 PM).
2.0 / 5.0
No hand soap. Slow with clearing (after 4 PM).
2.0 / 5.0
Worse than expected, but there were positive sides as well.
The Ático restaurant is good value. The terrace for drinks is nice. However, the bathroom feels a bit cramped. The shower is good. The cleaning service was really slow and without much extras for turn down service. There is no refrigerator in the room. Location is the main plus, even if we would choose another location and hotel on our next trip to Madrid. Service is below what you expect. Another annoying thing is that the pool was closed down already the first week of October.
2.0 / 5.0
Worse than expected, but there were positive sides as well.
The Ático restaurant is good value. The terrace for drinks is nice. However, the bathroom feels a bit cramped. The shower is good. The cleaning service was really slow and without much extras for turn down service. There is no refrigerator in the room. Location is the main plus, even if we would choose another location and hotel on our next trip to Madrid. Service is below what you expect. Another annoying thing is that the pool was closed down already the first week of October.
1.5 / 5.0
THE HOTEL IS WELL LOCATED AND THE STAFF WERE VERY HELPFUL.THE ROOM WAS VERY SMALL CONSIDERING THE COST AND SERVICE OF THE ROOM WAS ADEQUATE AT BEST
1.5 / 5.0
THE HOTEL IS WELL LOCATED AND THE STAFF WERE VERY HELPFUL.THE ROOM WAS VERY SMALL CONSIDERING THE COST AND SERVICE OF THE ROOM WAS ADEQUATE AT BEST
0.5 / 5.0
Our stay at The Principal Hotel in Madrid was disappointing. Though the staff was welcoming at first, the hotel itself fell far short of expectations. We booked a junior suite expecting extra space and quiet, but the room was surprisingly small, and the hotel was very dim with poor lighting. Worst of all, the noise outside was unbearable—people were yelling and drinking late into the night, making it impossible to sleep. This caused us to miss the prepaid breakfast the next morning.
When we spoke to the front desk later, the clerk was apologetic and offered to comp our breakfast for the next day and cancel the previous charge. However, the new shift ignored this promise and charged us in full. They were so disorganized that when we asked for our luggage to be brought down (as we had a driver waiting), it was left untouched. After breakfast, we were stuck waiting for an elevator that didn’t work, and the staff offered no help. We had already checked out, so we didn’t have the key needed to access the other elevator, and again, no one assisted us.
Despite the high rates, the service and experience were subpar. We had another reservation for the following week but canceled it. The hotel is overpriced, the rooms are small and noisy, and only a few staff members were helpful. They made promises they didn’t keep, and overall, they don’t seem to prioritize their guests. Avoid The Principal Hotel if you have the option.
0.5 / 5.0
Our stay at The Principal Hotel in Madrid was disappointing. Though the staff was welcoming at first, the hotel itself fell far short of expectations. We booked a junior suite expecting extra space and quiet, but the room was surprisingly small, and the hotel was very dim with poor lighting. Worst of all, the noise outside was unbearable—people were yelling and drinking late into the night, making it impossible to sleep. This caused us to miss the prepaid breakfast the next morning.
When we spoke to the front desk later, the clerk was apologetic and offered to comp our breakfast for the next day and cancel the previous charge. However, the new shift ignored this promise and charged us in full. They were so disorganized that when we asked for our luggage to be brought down (as we had a driver waiting), it was left untouched. After breakfast, we were stuck waiting for an elevator that didn’t work, and the staff offered no help. We had already checked out, so we didn’t have the key needed to access the other elevator, and again, no one assisted us.
Despite the high rates, the service and experience were subpar. We had another reservation for the following week but canceled it. The hotel is overpriced, the rooms are small and noisy, and only a few staff members were helpful. They made promises they didn’t keep, and overall, they don’t seem to prioritize their guests. Avoid The Principal Hotel if you have the option.
5.0 / 5.0
Beautiful boutique hotel 8n great location with nice service.
5.0 / 5.0
Beautiful boutique hotel 8n great location with nice service.
5.0 / 5.0
Perfect location, very elegant, friendly staff.
5.0 / 5.0
Perfect location, very elegant, friendly staff.
5.0 / 5.0
The balcony views are everything!! Next to the metropolis! Beautiful staff very welcoming and the rooms are excellent.
2.5 / 5.0
Beautiful property. Great rooftop. Got upgraded to a balcony view, which was a stunning view of the Artes building. Great service
5.0 / 5.0
The balcony views are everything!! Next to the metropolis! Beautiful staff very welcoming and the rooms are excellent.
5.0 / 5.0
Amazing hotel!!
2.5 / 5.0
Beautiful property. Great rooftop. Got upgraded to a balcony view, which was a stunning view of the Artes building. Great service
5.0 / 5.0
This was our first stay in Madrid and we absolutely loved this hotel. It was luxury in all the right ways - great service, beautiful rooms, attentive to our needs. The bedroom was larger than most European hotel rooms and the view was beautiful of downtown Madrid. Great central location between the park and the palace! Can't recommend more!
5.0 / 5.0
This was our first stay in Madrid and we absolutely loved this hotel. It was luxury in all the right ways - great service, beautiful rooms, attentive to our needs. The bedroom was larger than most European hotel rooms and the view was beautiful of downtown Madrid. Great central location between the park and the palace! Can't recommend more!
5.0 / 5.0
A wonderful place, well located and very safe.
5.0 / 5.0
A wonderful place, well located and very safe.
5.0 / 5.0
Great location! Very nice bar/ terrace on the top. Staff were very nice.
5.0 / 5.0
Great location! Very nice bar/ terrace on the top. Staff were very nice.
4.0 / 5.0
Great lication
4.0 / 5.0
Great lication
4.0 / 5.0
The hotel itself was fine, clean, great location.
4.0 / 5.0
The hotel itself was fine, clean, great location.
5.0 / 5.0
Over all amazing experience
5.0 / 5.0
Over all amazing experience
3.0 / 5.0
The hotel’s location is very convenient and the restaurant, terrace and lobby area are very nice. Reception staff was great. However the bed (mattress) in our room was very uncomfortable, the shower was clogged and service at the bar and restaurant was extremely slow. We did not feel our stay was at a 5 star hotel for the price we paid.
3.0 / 5.0
The hotel’s location is very convenient and the restaurant, terrace and lobby area are very nice. Reception staff was great. However the bed (mattress) in our room was very uncomfortable, the shower was clogged and service at the bar and restaurant was extremely slow. We did not feel our stay was at a 5 star hotel for the price we paid.
2.0 / 5.0
Centrally located near the Gran Via, the hotel allowed us to see a great deal of Madrid during our two nights in the city. I was disappointed at the small size of our room but I know that’s not unusual for Europe. While the rooftop bar was closed during our stay which was disappointing, there was another terrace at a lower level to have a cocktail or snack while seeing the top of the city.
2.0 / 5.0
Centrally located near the Gran Via, the hotel allowed us to see a great deal of Madrid during our two nights in the city. I was disappointed at the small size of our room but I know that’s not unusual for Europe. While the rooftop bar was closed during our stay which was disappointing, there was another terrace at a lower level to have a cocktail or snack while seeing the top of the city.
5.0 / 5.0
I selected this property primarily for its location — its proximity or easy walk ability to POI including the Prado, Reina Sofia, and Thyssen museums as well as to the Plaza Mayor.
5.0 / 5.0
I selected this property primarily for its location — its proximity or easy walk ability to POI including the Prado, Reina Sofia, and Thyssen museums as well as to the Plaza Mayor.
5.0 / 5.0
Location & Restraunt.
4.0 / 5.0
Construction outside was loud
4.0 / 5.0
Construction outside was loud
FAQs
How much does this hotel cost compared to others in Centro?
The average price for a rental in Centro is £68 per night. This rental is £174 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Principal Madrid, Small Luxury Hotels. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Principal Madrid, Small Luxury Hotels pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Principal Madrid, Small Luxury Hotels?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, laundry, tv, and gym or fitness center.
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