Grand Hyatt Hangzhou
Hotel in Hangzhou
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Lakefront Hangzhou hotel in Shangcheng with 5 restaurants
5 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Grand Hyatt Hangzhou offers 388 accommodations with minibars and espresso makers. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
5 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Grand Hyatt Hangzhou offers 388 accommodations with minibars and espresso makers. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
Gym or Fitness Center
Map of Hangzhou
Nearby attractions
Available Rooms
Room, 1 King Bed, Garden View
Beds not specified • 388 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 2 Twin Beds, Garden View
Beds not specified • 388 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed, Lake View
Beds not specified • 388 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 2 Twin Beds, Lake View
Beds not specified • 388 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Club Room, 1 King Bed (Club Access)
Beds not specified • 388 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Reviews
2.0
My family booked three rooms in this hotel, my room has strong unpleasant small while other two didn’t have. It seemed from the previous guests smoked. This hotel should be smoke free hotel but many people especially those taxi drivers just smoke in front door to wait guess to take their taxis which made us to go through their smoking “wall”, hotel manager should enforce them not to smoke in front door (should be much further away from the door)
2.5
Very well located! Hotel is within walkable distance to the shopping street! Luxury room fully equiped with amenties.
2.5
Very well located! Hotel is within walkable distance to the shopping street! Luxury room fully equiped with amenties.
2.0
Great hotel, good location just next to west lake. The lake view room we stayed barely could see lake blocked by trees. Sometimes a little bit noisy because kids running around in lobby.
2.0
Great hotel, good location just next to west lake. The lake view room we stayed barely could see lake blocked by trees. Sometimes a little bit noisy because kids running around in lobby.
5.0
A 5-star facility in the best location in Hangzhou with services that match its class!
5.0
A 5-star facility in the best location in Hangzhou with services that match its class!
5.0
Good
5.0
Good
3.0
It is okay but so so , old
3.0
It is okay but so so , old
3.0
Hotel is basically fine, and despite excellent location it is quite overpriced for average service and quality.
3.0
Hotel is basically fine, and despite excellent location it is quite overpriced for average service and quality.
5.0
Excellent location, nice view, room tidy and clean. Got discount for hotel Chinese restaurant.
5.0
Excellent location, nice view, room tidy and clean. Got discount for hotel Chinese restaurant.
2.5
Awesome location and service. Loved it.
2.5
Awesome location and service. Loved it.
4.0
The location of the hotel is good, next to the West Lake and walking distance to dining places, shopping and a subway station. However, there is a night market right outside the hotel and it is extremely crowded and noisy.
The staff are friendly and helpful. Hotel is clean and in good condition. Size of room is standard and Ok.
4.0
The location of the hotel is good, next to the West Lake and walking distance to dining places, shopping and a subway station. However, there is a night market right outside the hotel and it is extremely crowded and noisy.
The staff are friendly and helpful. Hotel is clean and in good condition. Size of room is standard and Ok.
5.0
Excellent location. Food at restaurant was delicious, massage was great.
5.0
Excellent location. Food at restaurant was delicious, massage was great.
2.0
Nice view close to the lake, great front desk service. however smoke outside hotel decreased level of hotel.
2.0
Nice view close to the lake, great front desk service. however smoke outside hotel decreased level of hotel.
2.5
Best location and wonderful food.
2.5
Best location and wonderful food.
1.0
very hot rooms (27C), and they do not know how to reduce the temperature. But they do manage to change a room for me, but I need to open the door to let cold air to come in.
They are very slow to refund the deposit. I left the hotel 3 days ago, they still have not yet refund my deposit yet.
1.0
very hot rooms (27C), and they do not know how to reduce the temperature. But they do manage to change a room for me, but I need to open the door to let cold air to come in.
They are very slow to refund the deposit. I left the hotel 3 days ago, they still have not yet refund my deposit yet.
1.0
After one week my room deposit is still not refunded. No one can tell me when this will happen or tried to solve the problem at site on my check out. Everything got excused to banking problems. This kind of behavior or service with such an issue i would expect from a low level hotel chain, but not from an exquisite house like hyatt, this matter should be able to solve right away. Very very disappointing.
1.0
After one week my room deposit is still not refunded. No one can tell me when this will happen or tried to solve the problem at site on my check out. Everything got excused to banking problems. This kind of behavior or service with such an issue i would expect from a low level hotel chain, but not from an exquisite house like hyatt, this matter should be able to solve right away. Very very disappointing.
1.5
Big, clean rooms, nice view on the lake ( in case you booked), spa needs improvement. Rather low value for money.
1.5
Big, clean rooms, nice view on the lake ( in case you booked), spa needs improvement. Rather low value for money.
2.5
It’s a fantastic facility and even better location.
I would highly recommend it to anyone and everyone!
2.5
It’s a fantastic facility and even better location.
I would highly recommend it to anyone and everyone!
5.0
Staff was super helpful with train tickets and internet purchases, especially Ollie Xie. Pool was good size, about 25 m, but only 3 lanes without crowding because of its configuration.
5.0
Staff was super helpful with train tickets and internet purchases, especially Ollie Xie. Pool was good size, about 25 m, but only 3 lanes without crowding because of its configuration.
2.5
I’m very much satisfied
2.5
I’m very much satisfied
2.5
Very good location right beside west lake. Hyatt always has its quality and reputation. Strongly recommend.
2.5
Very good location right beside west lake. Hyatt always has its quality and reputation. Strongly recommend.
1.5
Hotel was under renovation. Overall air quality was not good. Non-smoking floor was filled with cigarette odours. Audio tv system does not function well. Room carpet was not well vacuumed.
FAQs
How much does this hotel cost compared to others in Hangzhou?
The average price for a rental in Hangzhou is £31 per night. This rental is £121 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Grand Hyatt Hangzhou. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Grand Hyatt Hangzhou. Enjoy the water!
Is Grand Hyatt Hangzhou pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Hyatt Hangzhou?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
Explore similar vacation rentals in Hangzhou
Explore all rentals in HangzhouHangzhou travel inspiration
Read our blogGuides
Best East Coast Beaches and Getaway Locations You Can’t Miss
Budget Travel
7 Most Affordable Snowbird Destinations for 2025
Guides
Top Activities to Try in Panama City Beach, Florida
Guides
Top Things to Do in Gulf Shores, Alabama: Adventure and Fun Await
Local Culture
Exploring Miami’s Wynwood District: Street Art, Food, and More
Guides
Fun Things to Do in Ocean City, Maryland
Local Culture
A Foodie’s Guide to the Best Dining in Orlando, Florida
Guides
Top Things to Do in Oahu and Honolulu