Weren’t allowed access to our room after booking online. Tried to call the number available countless times in an attempt to book a room and never got an answer. Was guaranteed a refund and had emails and phone calls ignored. Forced to sleep on the streets for a night in Liverpool.

Worst place we have stayed at as a family ever… Avoid at all costs.

Worst place we have stayed at as a family ever… Avoid at all costs.

The place was very queit and i like the service from the staff.The staff are very friendly.

The place was very queit and i like the service from the staff.The staff are very friendly.

We had a room and booked it for 3 adults. I think they should change that, because one double bed for 3 grown adults is hardly decent. Sorry guys.

We had a room and booked it for 3 adults. I think they should change that, because one double bed for 3 grown adults is hardly decent. Sorry guys.

Yes perfect for my 1/2 way travel to my destination. Beer Cold ✅ Pokies ✅ Meals✅ Accomodation ✅

Yes perfect for my 1/2 way travel to my destination. Beer Cold ✅ Pokies ✅ Meals✅ Accomodation ✅

When we first arrived, we were very lost. It wasn’t until we finally went to the bar to ask someone we realised there was a sign saying check in around the other side of the bar. This wasn’t very clear for guests and wasn’t noted on the check in email. My Wife has asthma and the room was slightly overwhelming for her with a musky smell and we couldn’t open any windows to allow some airflow so we had the door open for sometime. Would have been nice if the smart tvs feature could have been accessible and not disabled to be able to mirror devices to watch movies or streaming services. With that being said: The price per night was great, there was hardly any noise for down stairs, The bed was comfortable and the shower pressure was perfect! You’re in a great location close to everything we needed.

When we first arrived, we were very lost. It wasn’t until we finally went to the bar to ask someone we realised there was a sign saying check in around the other side of the bar. This wasn’t very clear for guests and wasn’t noted on the check in email. My Wife has asthma and the room was slightly overwhelming for her with a musky smell and we couldn’t open any windows to allow some airflow so we had the door open for sometime. Would have been nice if the smart tvs feature could have been accessible and not disabled to be able to mirror devices to watch movies or streaming services. With that being said: The price per night was great, there was hardly any noise for down stairs, The bed was comfortable and the shower pressure was perfect! You’re in a great location close to everything we needed.

Stayed in motel rooms which were spacious . There was no hair dryer. Enjoyed the stay

Stayed in motel rooms which were spacious . There was no hair dryer. Enjoyed the stay

The room was very good , except for the musty smell

Room windows were supposed to be block out. They were not. Bathroom/toilet light did not work! Shower screen door track dirty and not easy to open or close. For $89 I guess you can’t expect the world BUT lights should work and be checked regularly!

Room windows were supposed to be block out. They were not. Bathroom/toilet light did not work! Shower screen door track dirty and not easy to open or close. For $89 I guess you can’t expect the world BUT lights should work and be checked regularly!

The room was very good , except for the musty smell

The room was decent and clean however the light switch in the bathroom didn’t work with the switch being broken. The small milks in the fridge were off and clunky. It was hard to find where to check-in as there’s no reception desk. I checked in at the bar. The staff were great and helpful. The bistro served good food. For the purpose of my stay the room was suitable as I only needed somewhere to stop overnight.

The room was decent and clean however the light switch in the bathroom didn’t work with the switch being broken. The small milks in the fridge were off and clunky. It was hard to find where to check-in as there’s no reception desk. I checked in at the bar. The staff were great and helpful. The bistro served good food. For the purpose of my stay the room was suitable as I only needed somewhere to stop overnight.

Paid for king bed got two singles otherwise great stay, great staff and great food.

Hotel, bistro, bar, pokies but no take away alcohol

Hotel, bistro, bar, pokies but no take away alcohol

Ideal for families the 2 bedroom apartment. But the cigarette smell is horrendous as you walk into accommodation area.

Ideal for families the 2 bedroom apartment. But the cigarette smell is horrendous as you walk into accommodation area.

Friendly

Friendly

No recommended ar all. Misleading front desk timing. Lost my room access pass at night and no one was there to help. I slept in my car.Terrible service.

We enjoyed our short stay and really loved the convince of the property . Staff were very helpful

No recommended ar all. Misleading front desk timing. Lost my room access pass at night and no one was there to help. I slept in my car.Terrible service.

We enjoyed our short stay and really loved the convince of the property . Staff were very helpful

I tried reaching out to Wotif to move my booking to return on the 27th instead of the 1st of April was told they have to contact property manager and they will get back to me in 3 days and i received an email 2 days later stating booking can't be changed and i reached out again on the 29th to Wotif and was told they can change the booking but i will be charged $125 equal of one night stay and i asked why i wasn't told this when i reached out on the 24th and was told my booking can't be changed i was not given an answer. I stayed in room 6 and i made my complaint to the hotel and to Wotif the bulb inside the bathroom doesn't work i asked for it to be replaced i was told they can't replace it and they have to get an electrician out to change the bulb inside the bathroom 6 days without a light inside the bathroom and was never offered a room replacement not a compensation and my booking wasn't changed and i just couldn't stay for one more day and left early The chair inside of room 6 is disgustingly dirty there is stains all over the seat and in different colours and i documented and took videos of the light that was not working and picture of the stained seat Zero help was given by the hotel and the property manager in every single aspect and concern that i had Also the carpet was not clean or vsccumed properly long unknown white hair on the carpet Sheets doesn't get replaced daily i was told sheets get replaced once a week that's once every 7 days by staff member.

I tried reaching out to Wotif to move my booking to return on the 27th instead of the 1st of April was told they have to contact property manager and they will get back to me in 3 days and i received an email 2 days later stating booking can't be changed and i reached out again on the 29th to Wotif and was told they can change the booking but i will be charged $125 equal of one night stay and i asked why i wasn't told this when i reached out on the 24th and was told my booking can't be changed i was not given an answer. I stayed in room 6 and i made my complaint to the hotel and to Wotif the bulb inside the bathroom doesn't work i asked for it to be replaced i was told they can't replace it and they have to get an electrician out to change the bulb inside the bathroom 6 days without a light inside the bathroom and was never offered a room replacement not a compensation and my booking wasn't changed and i just couldn't stay for one more day and left early The chair inside of room 6 is disgustingly dirty there is stains all over the seat and in different colours and i documented and took videos of the light that was not working and picture of the stained seat Zero help was given by the hotel and the property manager in every single aspect and concern that i had Also the carpet was not clean or vsccumed properly long unknown white hair on the carpet Sheets doesn't get replaced daily i was told sheets get replaced once a week that's once every 7 days by staff member.