Hotel Costaustralis
Hotel in Puerto Natales
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsInternet / Wifi, Parking, Laundry and more
About this hotel
Boardwalk/promenade hotel with free breakfast and a 24-hour business center
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, free use of bicycles, and concierge services.
Hotel Costaustralis offers 110 accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. LED televisions come with premium cable channels.
Recreational amenities at the hotel include complimentary bicycles.
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, free use of bicycles, and concierge services.
Hotel Costaustralis offers 110 accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. LED televisions come with premium cable channels.
Bathrooms include bathtubs or showers with rainfall showerheads. This Natales hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided daily.
Recreational amenities at the hotel include complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Internet / Wifi
Parking
Laundry
Map of Puerto Natales
Available Rooms
Standard Twin Room
Beds not specified • 248 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Twin Room, Sea View
Beds not specified • 269 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Triple Room, Sea View
Beds not specified • 366 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Double Room, Sea View
Beds not specified • 269 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Single Room
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Ratings and reviews
10.0 / 10.0
We had an excellent stay in the cabanas. It was nice to feel tucked away from everything while still being walking distance to the main hotel and amenities.
The people working at the hotel were super kind and helpful in planning excursions, especially Juan Carlos who helped us plan a fun few days in the area. He had great insight and recommendations and we appreciated all of his help!
10.0 / 10.0
Wonderfull place
10.0 / 10.0
Wonderfull place
5.0 / 10.0
Lovely hotel, great location.
5.0 / 10.0
Lovely hotel, great location.
10.0 / 10.0
Nicely decorated and warm room!
Nice lake view!
10.0 / 10.0
Nicely decorated and warm room!
Nice lake view!
5.0 / 10.0
Staff went above and beyond for us during our stay, they even re-arranged our dates last minute when our flight was cancelled without any hassle and made sure we got breakfast before our early morning departure for our Torres del Paine tour. Breakfast was delicious with lots of fruit, bread and egg options. Our room was so cosy and comfortable with incredible ocean and mountain views. Highly recommend :)
5.0 / 10.0
Staff went above and beyond for us during our stay, they even re-arranged our dates last minute when our flight was cancelled without any hassle and made sure we got breakfast before our early morning departure for our Torres del Paine tour. Breakfast was delicious with lots of fruit, bread and egg options. Our room was so cosy and comfortable with incredible ocean and mountain views. Highly recommend :)
10.0 / 10.0
This was a great hotel. The only complaint is that the beds were a little soft, but that is a personal preference.
10.0 / 10.0
This was a great hotel. The only complaint is that the beds were a little soft, but that is a personal preference.
10.0 / 10.0
Lovely stay in every way. Staff incredibly helpful and kind.
10.0 / 10.0
Lovely stay in every way. Staff incredibly helpful and kind.
10.0 / 10.0
Good quality stay. Best location and view.
10.0 / 10.0
Good quality stay. Best location and view.
10.0 / 10.0
Real nice, friendly staff
10.0 / 10.0
Real nice, friendly staff
2.0 / 10.0
Very poor customer service. Latam cancelled our flight and the hotel refused to do a refund. They have ignored contact through expedia for two weeks and finally said no refund. I wouldn't recommend booking here. Property manager avoided contact with exedia. The latam flight cancellation was beyond my control and I was not able to make my reservation. I did contact the hotel as soon as I knew of the flight cancellation. I went to the hotel in person to also explain and they give you the run around about how expedia must do the cancellation but in fact they are responsible and just ignor expedias attempts of contact. I was told in writing a cancellation refund would be processed. I guess since people live so far away, they can just treat people like this.
2.0 / 10.0
Very poor customer service. Latam cancelled our flight and the hotel refused to do a refund. They have ignored contact through expedia for two weeks and finally said no refund. I wouldn't recommend booking here. Property manager avoided contact with exedia. The latam flight cancellation was beyond my control and I was not able to make my reservation. I did contact the hotel as soon as I knew of the flight cancellation. I went to the hotel in person to also explain and they give you the run around about how expedia must do the cancellation but in fact they are responsible and just ignor expedias attempts of contact. I was told in writing a cancellation refund would be processed. I guess since people live so far away, they can just treat people like this.
10.0 / 10.0
Recommend!
10.0 / 10.0
Recommend!
8.0 / 10.0
nice property perfect location
8.0 / 10.0
nice property perfect location
10.0 / 10.0
Great hotel.
10.0 / 10.0
Great hotel.
4.0 / 10.0
Nice clean, cosy and comfortable hotel. The room we had was a bit small. The standard rooms have parking lot views. However, the Mountain View rooms have stunning snow capped Andes views.
The hotel is overlooking the lake and Andes mountains. Location is very close to the central Plaza the Armas, restaurants and super makets.
Breakfast is mainly cold, with cold cuts, cheese, bread, cookies, cornflakes etc. The hot breakfast option is to get an omelette freshly made.
Staff and friendly and courteous. The hotel is very beautiful and clean.
4.0 / 10.0
Nice clean, cosy and comfortable hotel. The room we had was a bit small. The standard rooms have parking lot views. However, the Mountain View rooms have stunning snow capped Andes views.
The hotel is overlooking the lake and Andes mountains. Location is very close to the central Plaza the Armas, restaurants and super makets.
Breakfast is mainly cold, with cold cuts, cheese, bread, cookies, cornflakes etc. The hot breakfast option is to get an omelette freshly made.
Staff and friendly and courteous. The hotel is very beautiful and clean.
4.0 / 10.0
This place is nice and comfy generally speaking. The staff, except one front desk agent, were a bit stiff and timid, like it was their first day on the job. Not a big deal just different from the mostly exceptional and friendly service by every single other place or person we've run into so far in Chile.
The down side of this hotel is it can be hot as hell, we literally had to have maintenance turn the heat off completely in our room and the bar and restaurant areas were to hot to spend much time in. Very weird.
Overall a good experience but too much heat and stiff employees would send me elsewhere next time. Chile has such a high level of customer service why not take advantage.
4.0 / 10.0
This place is nice and comfy generally speaking. The staff, except one front desk agent, were a bit stiff and timid, like it was their first day on the job. Not a big deal just different from the mostly exceptional and friendly service by every single other place or person we've run into so far in Chile.
The down side of this hotel is it can be hot as hell, we literally had to have maintenance turn the heat off completely in our room and the bar and restaurant areas were to hot to spend much time in. Very weird.
Overall a good experience but too much heat and stiff employees would send me elsewhere next time. Chile has such a high level of customer service why not take advantage.
8.0 / 10.0
Good location with friendly and helpful staff
8.0 / 10.0
Good location with friendly and helpful staff
10.0 / 10.0
Great service and location.
10.0 / 10.0
Great service and location.
10.0 / 10.0
Nice hotel, good view, safe & sound
10.0 / 10.0
Nice hotel, good view, safe & sound
8.0 / 10.0
Large room.
8.0 / 10.0
Large room.
8.0 / 10.0
The room was rather spartan:
No bottled water, only filtered in the hallway
No tissue paper
No coffe maker in the. Room
No ice machine on the floor had to get ice from the bar on first floor
No mini fridge in the room.
Safety box instruction were incirrect causing the box to close with unknown code.
8.0 / 10.0
The room was rather spartan:
No bottled water, only filtered in the hallway
No tissue paper
No coffe maker in the. Room
No ice machine on the floor had to get ice from the bar on first floor
No mini fridge in the room.
Safety box instruction were incirrect causing the box to close with unknown code.
10.0 / 10.0
It's a beautiful hotel with fantastic view.
FAQs
How much does this hotel cost compared to others in Puerto Natales?
The average price for a rental in Puerto Natales is £51 per night. This rental is £120 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Costaustralis. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Costaustralis pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Costaustralis?
We found 3 amenities for this rental. This includes internet / wifi, parking, and laundry.
Explore similar vacation rentals in Puerto Natales
Explore all rentals in Puerto NatalesPuerto Natales travel inspiration
Read our blogGuides
Top Activities to Try in Panama City Beach, Florida
Guides
Top Things to Do in Gulf Shores, Alabama: Adventure and Fun Await
Local Culture
Exploring Miami’s Wynwood District: Street Art, Food, and More
Guides
Fun Things to Do in Ocean City, Maryland
Local Culture
A Foodie’s Guide to the Best Dining in Orlando, Florida
Guides
Top Things to Do in Oahu and Honolulu
Guides
Top Things to Do in Fort Lauderdale, Florida
Guides
Top Things to Do in Miami: From Beaches to Culture